Excellent place and location but could do better with much more space. Cleanliness is very good and would definitely come back to stay again. Love the simplicity of the room and definitely would hope for more space if possible.
Very bad experience, customer service is bad, room is bad, very noisy, water clot, when ask to change the room, the front desk seems very unwillingly. There’s a sharp buzzing sound everytime during the night time. It affects our sleep.
Highly recommend this hotel for its great location (near MRT), good price, fast check-in/out, hassle-free, AI robot housekeepers was amazing. Food is just right. I had a unique and great experience staying in this hotel.
Room is cleaned only once every 3 days, don’t expect to have that bit of info to be pointed out to you on check- in or on the room description. Hand towels were not provided and had to be requested. Don’t expect the front desk to be helpful with anything other than booking your cab.
I love this hotel because of cleanliness and comfort and also location!! Easy to go everywhere. And near bus stop and MRT and easy to walk to ion. And the bed is so comfy big window too!! So much fun with yoshi and yolanda ♥️♥️
Surprisingly nice for the price! The room is small but very ergonomically arranged. The highlight is the bathroom. Floor to ceiling windows for the toilet and shower stall and generously proportioned. The shower was large enough for 2 people and the room was clean. Wi-Fi was good for work and meetings (30+ mbps). The bar is a rip off and not worth the price for what you’re getting. Gym was small but decent enough to get a workout in Location was great since you were right by ION Orchard
The location was excellent (few mins walk to ion & other shopping malls). The bed and pillows were super comfortable. However, the cleanliness must be improved. There was hairs laying around on the floors (suggest to wear in-room slippers immediately) and our towels were stained with mysterious brown stains. The phone should also sing when the robots arrive but it wasn't working. We also had difficulty casting our phone to the TV which works well when I visited other Yotel in Sg.
It was so fun to stay at yotel, the places its very strategic, the hotel its very clean, the staff is very polite, i love the gym , i love the smart stay at yotel, it was so much of experince that i would share to my relative and friends Thank you YOTEL keep up the good Smart Work 😍
Good location, nice view from the bathroom, but otherwise no advantages. Room unpleasantly small. Breakfast absolutely not worth the price: you always had to wait for things to be replenished, queueing at the coffee machine because only one of 3 was working, no alternative for milk (oats, soy, lactose-free milk...nothing), not enough vegetables or healthy products. For $20 I would have expected much more. Room service was charged but not done, linen and towels was not changed, room not cleaned. It was really unpleasant that the linen and bath towels were not changed even once although we pressed the appropriate button. In the evening we had to use the wet towels, because they did not dry and next day again the same wet thing, for three days. We were too tired to complain to the reception because of that, there was always a queue there. I have never experienced in any hotel that the linen and towels were changed only when asked. And on the bill room service was charged extra for each day, although no one came ever. At checkout, the manager said that's just the way it is here... …
Brilliant price in a brilliant location. Rooms are as per the website suggests - small. An absolutely brilliant hub to explore Singapore from, but perhaps not somewhere to stay if you intend on spending lots of time in the room itself. Staff were very attentive and helpful. Robots were super cool!! Very close to the metro, which is very easy and intuitive to use.