Duxton Reserve Singapore, Autograph Collection
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About
#113 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Duxton Reserve, Autograph Collection unites a row of heritage shophouses that have been restored under the gifted hand of acclaimed British designer, Anouska Hempel featuring large golden fans, layered with Oriental screens and calligraphy wallpaper.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Street parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Concierge
Non-smoking hotel
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Electric kettle
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
Chinese
Location
100Great for walkers
Grade: 100 out of 100
883Restaurantswithin 0.5 km
97Attractionswithin 0.5 km
83 Duxton Road, Singapore 089540 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit9 min
DowntownSingapore Mass Rapid Transit14 min
Car HireSee car hire from US$89/day
242Reviews3Q+A41Room tips
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We were looking forward to our stay at Duxton Reserve but it certainly didn't live up to our expectations. It is extremely overpriced, the rooms we stayed in were tiny, the bathroom flooded when we used the shower, the lift is old, it was nothing like the photos on the website and breakfast was not included in the overpriced room rate. The hotel also tried to "hold" 1,300 singapore $ for each of the 2 rooms on my credit card , when I had prepaid for the rooms. Extremely disappointed in this property and would never stay here again.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: I wouldn't recommend this hotel, it is very overpriced, breakfast is not included and the rooms...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Duxton Reserve is something else with its history of the building, exquisite interior design, wonderful rooms which are beautifully decorated and make you feel like you have stepped into another time and place. Boutique feel right on the street in a great location for boutique shopping and food.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Some rooms have no elevator access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Considering how expensive this hotel is, it ranks as an all time low in my multi-thousand nights in hotels globally. Room service tea delivered in a paper cup. Multiple light fixtures and bulbs burnt out or all night flickering. Showers gel not refilled, had to shower with shampoo. Complimentary breakfast, no staff to seat you or take an order, staff MIA after 15 minutes of waiting, gave up. Would not repeat or recommend even at lower prices
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Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Do your research, this place is. to worth the $$
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duc Tran, Guest Services / Front Office at Duxton Reserve Singapore, Autograph Collection
Responded 3 days ago
Dear Mr. Mills, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team in all departments to ensure the necessary guidelines are in place and reviewed to improve our standard. Once again, on behalf of the team, I sincerely apologize for your experience this time at Duxton Reserve. I do hope you will give us another chance to serve you when your travels bring you back to the area and our team will do our best to make sure it will be a perfect stay next time for you. Your sincerely, Duc Tran. Cluster Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The breakfast service in the restaurant is pits. The waitress arrogant and not well verse. 1. Arrived for breakfast no staff to be found in the. I had walk the back of the bar ask the bartender to find me the waitress. 2. No flexibility, for breakfast and they don’t even give a proper breakfast. No fruits, no yoghurt. Can not order additional bread etc. 3. Jam - you can only order one type of jam per day. You can not choose which jam you want for that day. 4. The staff do not present any basic service skills. The waiter walks around a like 100 year old man carry a cup coffee with 2 hands. You will need to use your only tissue paper to remove the spilled coffee from the saucer. 5. The waiters is just bad, she doesn’t have any finesse what so ever. When asked about jam situation, her reply was that I should talk to her manager. Huh…
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marketing Team, Owner at Duxton Reserve Singapore, Autograph Collection
Responded 28 Apr 2023
Dear Foodie-Goodie0215, We've looked into the experience you had and please know that we have taken note of the various service breakdowns you described during breakfast service. All points above have already been shared and addressed with our executive team to improve our processes. We appreciate the feedback you have provided, and would also like to take the chance to highlight that each of our exceptional and flavourful dishes are made from the finest organic ingredients sourced locally and globally from small & family farms. This also includes options such as our Breakfast Bakery Basket which is an assortment of buttery French pastries and delicate breads, served with All-Natural Bonne Maman Jam & honey or our Seasonal Fresh Tropical Fruits, should you have chosen from our Continental section, you would have been able to enjoy both! In this case, we are sorry to hear that your choice from our a-la-carte menu which comes with two sides, coffee or tea and cold-pressed organic juices wasn't up to your expectations. We'll look into it. Once again, thank you for your feedback and we do hope you enjoy the rest of your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location, great staff, very good breakfast and bar and a cool vibe. I checked into the hotel late and was met by a great staff. I was upgraded to a tow story room that was incredibly comfortable. It does show a little wear and tear but that is due to all of the black wood mixed in with the yellow decor. The area around the hotel has so many choices to eat and drink it is a fantastic place to stay
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Did a stop over in Singapore last night and checked in to the beautiful Duxton Reserve. After having stayed at 3 Ritz Carlton and 1 St Regis on this trip, it was fab to arrive to a small hotel with personalized service and a hotel filled with charm and history. The location is imo one of the better ones, as it’s pretty much around the corner of China town (not the taggy part but the nice part). You got all the cool restaurants and bars in the area around the hotel and where you really feel the vibe and history of Singapore. We were upgraded to a beautiful Duplex suite, which was totally refurbished and had a mixture of modern Chinese interior design. The Uber cool lounge bar on the ground floor was BEAUTIFUL. What made it even more special was “Joel the bar man”, who made the best cocktails and offered amazing service. This guy definitely deserves a promotion as he takes such good care of his guests! We also had dinner at the Yellow pot which was really good. What made it even better was the Guest relationship manager Joel Sia. A very well spoken gentleman with years of experience within F&B. He did everything he could to make our stay pleasurable and stretched himself far and above to make us feel “at home”. I would say the hotel is lucky to have a Guest relationship manager as Joel! Definitely a recomendable hotel to stay at unless you want the typical boring big hotels where everyone acts as a machine. Will be back to stay at this hotel next time we travel to or pass by Singapore.…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Love this beautiful interior design hotel, with great location and friendly staff, especially thanks Joel, with his warm welcome and lists of local food and places to visiting, make my Singapore trip more unforgettable!! Big fun with the Mobile Key!! Don’t need to carry with card anymore! Recommend who love stay in Boutique Hotel with great service, this the hotel for you.
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Book their top suite and was not up to my expectation. It might probably be an interior design preference. First it was very dark and wet, there was a dirty skylight window on top the tv sofa area.The area is very crumped up , the bathroom is very small. Given its price, I would not recommend it. The service is also not to standard, not mentioning the breakfast selection. However, the facade of the building does give a very nice warm feeling.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were drawn to host our large group of 15 to the Anouska's bar after admiring the beautiful exterior of the hotel. Reputation of the bar's cocktails had preceded itself among our guests and Joel Kwek did not disappoint. Joel Sia ensured we had everything we needed, catered for every food preference and ensured our group's needs were looked after at every moment without breaking a sweat. This hotel is lucky to have this dynamic duo, we will be back!
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Date of stay: April 2023Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
From the moment I checked in I had the best experience. The food, staff and ambiance was first class. In fact, I've already booked this hotel for my next stay. The bed was super comfy and very quiet.
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$317 - US$376 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Duxton Reserve Hotel
LOCATION
SingaporeSingaporeChinatown / Duxton Hill / Outram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
49
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Claim Your ListingDUXTON RESERVE SINGAPORE, AUTOGRAPH COLLECTION: UPDATED 2023 Hotel Reviews, Price Comparison and 422 Photos - Tripadvisor
Frequently Asked Questions about Duxton Reserve Singapore, Autograph Collection
Which popular attractions are close to Duxton Reserve Singapore, Autograph Collection?
Nearby attractions include East Inspirations (0.4 km), Chinatown (0.4 km), and Tea Chapter (0.2 km).
What are some of the property amenities at Duxton Reserve Singapore, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Duxton Reserve Singapore, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Duxton Reserve Singapore, Autograph Collection?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Duxton Reserve Singapore, Autograph Collection?
Conveniently located restaurants include Bar-Roque Grill, Loulou - French Cuisine & Wine Bar, and NOX - Dine In The Dark.
Does Duxton Reserve Singapore, Autograph Collection have airport transportation?
Yes, Duxton Reserve Singapore, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Duxton Reserve Singapore, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Duxton Reserve Singapore, Autograph Collection?
Many travellers enjoy visiting Battlebox (2.0 km), Fort Siloso (3.8 km), and Emerald Hill (3.3 km).