Aqueen Hotel Balestier
387 Balestier Road, Singapore 329795 Singapore
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About
#139 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
We offer executive class hospitality to business & leisure travelers. We strive to deliver comfort, warmth, friendly service & genuine quality to all our guests. We are located close to the Central Business District & are conveniently served by the Mass Rapid Transit network. We are also near convention venues such as Singapore Expo and the Suntec Convention Centre. The Hotel is surrounded by Singapore's famous eating places as well as cultural historical sites.
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Property amenities
Free High Speed Internet (WiFi)
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Wifi
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Chinese, Indonesian, Malay
Location
80Somewhat walkable
Grade: 80 out of 100
68Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
387 Balestier Road, Singapore 329795 Singapore
Getting there
Car HireSee car hire from US$89/day
407Reviews14Q+A64Room tips
Reviews
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Jay J wrote a review Nov 2022
This place is horrible, tiny and gross! They also priced gouge by a huge amount! They charged 10 x normal price during the F1 formula races. The government of Singapore should be ashamed for letting this place rip off foreign visitors. I have traveled the world and this place was by far the very worse. Avoid this dumpy, overpriced hotel!
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Date of stay: October 2022Trip type: Travelled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have booked this hotel for 3 nights as seen on Agoda. You will definitely be disappointed if you go inside the room. I even couldn’t put my baggage’s as there is no place to keep them in. We had to keep open the door for 15 mins to arrange baggages and fo inside the room. Glass window next bed and shower cubicle. If you going with kids don’t ever book this hotel. This hotel is good for solo travellers . All the rooms are same. You can’t even upgrade. MRT is far away from the hotel. No easy access to any attractions. Not recommend for families or couples .
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel is low cost and value for money. It is far from MRT station and the traffice on the busy main road is very noisy and we could not sleep at night untill late. Room is ok and clean if anyone on budget will recommend them
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Date of stay: June 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Please read to have correct expectations. To begin with, I understand that it is not a 4 or 5 star hotel that has to have all the comfort available, however there are very basic stuff even 1-star hotel should generally follow. Cons: 1. Rooms are quite small, however the disappointing was the fact that is was smaller than expected from the pictures, so it might be a bit confusing. 2. What pictures didn’t show is having bathroom and toilet both in the same tiny tube, which is very very uncomfortable. Basically after shower, the whole toilet is wet. 3. For whatever reason, there was hair all over the room whenever I checked in. Several hair on my sink, and literally LOTS of hair in the bathroom. There were so many, it is literally impossible to miss it if you tried to clean the room. What is means is that the floor was definitely not taken care of after previous guest’s check-out. The worst thing is, I deliberately left it in the bathroom (which I didn’t use on the first day) and even after housekeeping visit, it was still there!!! Even second time the floor wasn’t cleaned or vacuumed!!! 0 attention paid. 4. Noise isolation from the hall is practically non-existent as you can hear people talking, walking, or the elevator moving from the hall into the room. I assume that the noise from the room equally exists to the hall. 5. There are some parts of the room that are already quite old and stained. Pros: 1. The price is still relatively low compared to other hotels in Singapore. That’s why I chose this hotel in my case. 2. The staff at the front desk are very nice, especially the lady (who’s name started on J, I do not remember exactly, sorry). She was good at always keeping the smile and being polite, so thank you for that positive attitude! 3. Some shops like grocery and several food outlets available nearby. 4. If you get a grab taxi, you can still access places like Orchard street for 8-9 SGD, which is not that bad location-wise. 5. My room still had a big window, which is helpful and relieving at the end of the day and creates some space, especially considering the tiny room. Overall, if it hadn’t been for the hair (which had been there for 2 days without housekeeping noticing it!), I would’ve given the hotel 4/5 overall, but due to this unacceptable negligence, I would rate 2/5. …
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
I couldn't fault reception, as they did everything they could to help with check in, taxis, local businesses etc. The staff working in the rooms we pleasant, trustworthy and always cheery. The TV in the room had only 1 non Singapore channel, so entertainment has to be found elsewhere. Plenty of food around, supermarkets, restaurants etc. A 15 min walk to the nearest MRT station (Novena).
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Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 5 Jun 2019
Dear nickvegas, Thank you for making Aqueen Hotel Balestier your of accommodation in Singapore! We are truly appreciative of your generous compliments of our team and for their hospitality and friendly service attitude; we shall pass on your commendation to the team. We are very pleased to know that you had a good stay and were able to enjoy the location and its' surroundings. We sincerely hope to welcome you back the next time your travels take you to sunny Singapore! Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The previous weekend i stayed two days at Aqueen Balestier although i was offered a 5 star hotel by my client. What i found was, everything remains the same as before, to the best of my likings. The front desk staffs are friendly and kind of remembered me as a return guest. Gave me a room as before, having just enough of all the necessities i expect of the hotel, no frills no hidden cost added. Housekeeping was excellent. The next day before i went out to run my errands i told the front desk that i need my room to be "make up". I went out for an hour and return to the hotel room to my amasement; my room has been nicely done up, cleaned, bed linens changed. It brightens my mood as i laid down in bed enjoying the serenity and quietness. Although this is a very basic hotel; it serves all my purpose for staying in a hotel. Good and speedy service. Friendly and welcoming environment; just like before. Travellers may they be holiday makers or business people; for good, no frills, efficient and clean place to stay in Singapore yet not having to pay exorbitant rates; well Aqueen Hotel Balestier is a definite choice.…
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 6 Mar 2019
Dear Kelvin C, Thank you for your 5 star review, it was wonderful to hear how much you were able to enjoy your returning stay with us at Aqueen Hotel Balestier! We are delighted that you had an overall positive experience and liked the service rendered by our friendly associates during your stay. It is always rewarding for our team to read an encouraging review like yours. This is truly appreciated and will certainly encourage and motivate the team to do even better. We sincerely appreciate your review and the Aqueen Hotels team extends the pleasure of welcoming you back in the near future and look forward to your continual support. Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been using this hotel for more than six years whenever I visited Singapore on business and I am always happy I made the choice. The place is tiny but very nice - friendly, efficient, comfortable and quiet rooms with decent hotel guests and very attentive staffs.
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Date of stay: February 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 14 Feb 2019
Dear fabianboegershausen, We are very much appreciated for sharing your experience with us at Aqueen Hotel Balestier! We are thrilled to know that you had a great stay with us and you have found many positive aspect of our hotel. Feedback like yours serves as an encouragement to all of our team. Rest assured I will share your detailed feedback with the team. Once again, thank you so much for choosing to stay with us. It will be our pleasure to welcome you back soon on your next visit to Singapore. Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommended, its not so expensive, clean and comfortable. This is the 3rd time im staying here and im satisfied as always The only negative thing is the noise - sometimes can hear the water flushing from above, people slamming doors or the vehciles from outside (if your room faces the main road). if you are light sleeper, i suggest you brought some ear plugs also its far from mrt. but again, you can always take the bus
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Date of stay: February 2019Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: comfortable room, quite a number of foods down the baliestier road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 11 Feb 2019
Dear AlexanderSutikno1, Thank you for leaving us such a generous five star review on Tripadvisor! It is wonderful to know that you had a satisfied experience as always. We will definitely share your kind compliments to the team and for sure they will be delighted to hear that they have left a good impression on you. Once again, we thank you for your kind support and for recommending Aqueen Hotel Balestier. We hope to serve you once again in the near future. Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For the relatively low room price, they serves up all the basic requirements. Should be satisfying for most travellers.The rooms are small but no complains if it is only for a good night's sleep. Reception is friendly. Managed to easily catch taxis outside.
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Review collected in partnership with this hotel
Date of stay: December 2018Trip type: Travelled on business
Room Tip: Preferably select rooms not facing the main rood.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 25 Jan 2019
Dear JBKF4434, Thank you for sharing your positive experience of Aqueen Hotel Balestier. Your recognition of the team’s service and the overall experience is very much appreciated. This definitely serves as a great motivation as we continuously strive to exceed expectations. Thank you once again for your kind words and we sincerely hope to welcome you back the next time your travels take you to sunny Singapore! Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have spent just one night in this hotel, but everything was perfect. The room had all I need and it's really funny having the toilet in the shower - surprisingly it works absolutelly fine this way. Room rates are really friendly compared to other places. And the room had a window. Most of the other hotels I've checked had no window in the same price range
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Review collected in partnership with this hotel
Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier
Responded 25 Jan 2019
Dear Zsófi F, Thank you for your 5 star review in Tripadvisor! It was our absolute pleasure to host you during your stay in Aqueen Hotel Balestier. Your review serves as a motivation for us to continually strive to meet and exceed our guests' needs and expectations Thank you for your kind recommendation and we look forward to welcoming you back again for another outstanding stay with us. Warm Regards, Aqueen Hotels Management Team Email: customercare.balestier@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$66 - US$87 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBalestier / Novena
NUMBER OF ROOMS
45
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Claim Your ListingAQUEEN HOTEL BALESTIER (S̶$̶1̶0̶8̶) S$92: UPDATED 2022 Reviews, Price Comparison and 357 Photos (Singapore) - Tripadvisor
Frequently Asked Questions about Aqueen Hotel Balestier
Which popular attractions are close to Aqueen Hotel Balestier?
Nearby attractions include Sun Yat Sen Nanyang Memorial Hall (0.4 km), Zhongshan Mall (0.4 km), and ZhongShan Park (0.4 km).
What are some of the property amenities at Aqueen Hotel Balestier?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
What are some restaurants close to Aqueen Hotel Balestier?
Conveniently located restaurants include 21 on Rajah, Boon Tong Kee at Balestier, and Tandoori Corner - Balestier Road.
Are any cleaning services offered at Aqueen Hotel Balestier?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Aqueen Hotel Balestier?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Aqueen Hotel Balestier?
Many travellers enjoy visiting Battlebox (3.2 km), Emerald Hill (3.0 km), and Chijmes (3.4 km).
Is Aqueen Hotel Balestier accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.