Hotel Classic by Venue
12 Joo Chiat Road, Singapore 427353 Singapore
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US$80
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US$85
Free cancellation until 26/08/22
US$89
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About
#166 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
Hotel Classic by Venue is housed in a beautifully-conserved four-storey building in Joo Chiat District, a 10-minute walk from Paya Lebar MRT Station. It offers a relaxed affordable and hassle free stay every time.Cosy rooms come with free Wi-Fi , featuring a modern interior with international adapters, USB chargers and equipped with cable TV and tea/coffee making facilities. Each room has a private bathroom with a rejuvenating rain showers.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Children Activities (Kid / Family Friendly)
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
Complimentary tea
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Location
Full view
86Good for walkers
Grade: 86 out of 100
95Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
12 Joo Chiat Road, Singapore 427353 Singapore
Getting there
Car HireSee car hire from US$89/day
161Reviews10Q+A22Room tips
Reviews
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A staff by the name of Kenneth (chubby,wears glasses) who is manning the front desk made the experience of checking in, extremely terrible. His condescending tone was extremely rude and unpleasant. Firstly, it was his inability to explain things properly to first timers like me who rarely visit hotels. When asked if 5 people from the same household were allowed to stay in, he has unfortunately answered in the most condescending way possible, that it almost sounded as though he was looking down on me and my family.I can never forget that tone, because it was the most rudest thing I've experienced when it comes to front line service. He raised his tone ever so slightly as I was informing him about the government rule of allowing 5 people from the same household, and he answered with a condescending tone once more. Extremely displeased with his service. Regardless of what grade a hotel is, I think the most important thing is to treat everyone with respect. Unfortunately, Kenneth, you have ruined the day for me and my family.…
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a one night stay here while moving house. It was exactly what I needed - quiet and comfortable room, no frills. Was really pleased with the excellent shower including rain shower option and decent toiletries. Check in is basic but complies with Covid-19 rules. Lots of cheap eats in the area and it’s a short walk to Katong bars.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Lovely clean hotel and the staff were wonderful and very friendly. Exactly what we needed for a one night stopover. There were even USB charging points so we didn't need an adaptor. They provided water and lovely green apples. It looks newly refurbished. They happily offered a late checkout and let us leave our suitcases there for the day. Would highly recommend this hotel.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from KennethMGR9, Public Relations Manager at Hotel Classic by Venue
Responded 13 Mar 2020
Thank you! We do appreciate the time taken to review us so kindly!
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Staffs are very friendly, good location a 24 hrs food stall just around the corner. An airport bus can reach there. But the room is very small, it could just anywhere in Singapore. Also the sound proof was so poor. Sleeping in bed feel like sleep on street.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from KennethMGR9, Guest Relations Manager at Hotel Classic by Venue
Responded 13 Mar 2020
We do apologize for the issues mentioned, we also hope we have the opportunity to improve in time for your next visit! Thank you for your kind review!
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It was a wonderful stay: kind stuff (we were upgraded two times, permitted to stay 3 hours more after chech-out), always with sincere smile and helpful: if it is raining, they provide you with umbrella. The chief manager and all team do pay attention to their guests. The room service is at top: fridge, TV, kettle with tea-coffee set, free water and apples. Towels are changed everyday (you may ask to change linen also). In the majority of rooms, there is no window and it can disturb your stay, but for this price it's the best offer. The swimming pool is situated in the other hotel ans you should cross the backyard to get there (and it's always smelly and dirty), but it's clean and with no much chlorium. And no big crowd. The hotel is situated a bit far from the metro station, but the bus to the center stops in 50 meters. We really enjoyed our stay and thanks a lot the hotel stuff for their hospitality.…
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: don't forget to taste the curry puffs around ( Sha Zah Confectionery )
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from KennethMGR9, Guest Relations Manager at Hotel Classic by Venue
Responded 3 Mar 2020
Thank you for your kind review! We do appreciate it greatly and await your return!
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We booked "superior room with windows" which was about 10 euros more expensive than the one without windows, also supposes to be a bit bigger. The room was not bigger and not a real window. So do not pay extra for a "better room". Pros: Extremely polite and helpful staff. They allowed us to check out at 1pm at not extra cost. Also, they were able to reply all our questions. Room was very clean, good wifi, hot water, etc. Location is average, you get a lot of eateries and shops around but nothing more. Subway is about 1km away from the hotel. Cons: Minimal room size, there is not space for luggage. Window is not real, you can not open it or anything. A bit nosy in the morning.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue
Responded 10 Feb 2020
Dear Meli2302, it is with regret to note that the room size fell short of your expectations. Please be assured that your comments have been duly noted and taken into our consideration for any future development plans. However, we do have larger sized such as the Family and Triple rooms available, which might be able to better cater to your accommodation needs.
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+1
Other than what most people can find out from information provided by hotel web site, here are some points made after a second stay at this hotel. Location - it's easier to walk from Paya Lebar station than Eunos even distance to hotel is about the same. It's mainly due to lesser road crossing, especially when you pull a heavy suitcase along. Hotel has fewer rooms with window so you have to prepare for a windowless room. TV channel has more variety than other sister hotels, such as MIO Stadium if you are soccer fans. Toilet can be on the small side for big size person between toilet bowl and basin. It's really tight. Staff was as friendly as ever for this hotel chain. They tried to make your stay pleasant. Cleanliness has much room to improve but it's not unbearable. Air con was quiet and user friendly than many hotels of this class. Overall, this hotel deserves a 3.5 star rating. …
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue
Responded 27 Jan 2020
Dear Good_Partner, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly. We will continue to improve on the above-mentioned and hope to have your trust again.
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The staff at the hotel lobby was the bit that stood out for me. Decent stay overall for a competitive price. The only downside is the small room with no natural light or windows. Other than that we loved the place. A bit far from the MRT to walk with small kids in tow. Taxi services are quite well connected though.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from KennethMGR9, Public Relations Manager at Hotel Classic by Venue
Responded 17 Jan 2020
Thank you for your kind review! It is much appreciated!
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Brilliant service by JianHao at the Classic venue, 12 Joo Chiat Rd, Singapore 427353. Everything in the room was clean and in very new condition. No matter what time if the day I asked for something it was quickly sent to my room.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue
Responded 1 Nov 2019
Dear Drumdart, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
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When checking in, the staff (JianHao) asked if i would prefer a queen bed instead of two single bed. Both JianHao and his colleague, Nicky were Friendly (greeting guests who walked by the reception) and helpful. Room was clean and in good condition.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue
Responded 1 Nov 2019
Dear Ellieee215, thank you for taking the time to review your stay with us. We are very pleased to hear that our staffs made your stay pleasant. Looking forward to seeing you again soon.
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PRICE RANGE
US$75 - US$93 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeGeylang East / Joo Chiat / Geylang
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Hotel Classic by Venue
Which popular attractions are close to Hotel Classic by Venue?
Nearby attractions include The Intan (0.4 km), Hat of Cain (0.3 km), and Geylang Serai New Market (0.1 km).
What are some of the property amenities at Hotel Classic by Venue?
Some of the more popular amenities offered include free wifi, kids activities, and dry cleaning.
What food & drink options are available at Hotel Classic by Venue?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Hotel Classic by Venue?
Conveniently located restaurants include Kucina Italian Restaurant, British Hainan, and Beauty in The Pot (KINEX).
Are any cleaning services offered at Hotel Classic by Venue?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Classic by Venue?
Many travellers enjoy visiting Battlebox (6.1 km), Emerald Hill (7.5 km), and Chijmes (5.6 km).