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The Capitol Kempinski Hotel Singapore

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Traveller (1488)
Room & Suite (261)
Videos (3)
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About

#34 of 338 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located downtown in the charming civic and cultural district, the iconic Capitol Building and Stamford House unveil as The Capitol Kempinski Hotel Singapore. Blending beautifully conserved architecture with modern touches, this exclusive retreat promises luxury at its finest. The discovery continues with unparalleled shopping and dining experiences within footsteps.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Chinese, Filipino, Malay
Hotel links
Special Rate:Exclusive Member Rates

Location

15 Stamford Rd, Singapore 178906 Singapore
The Capitol Kempinski Hotel Singapore
941Reviews8Q+A100Room tips
Traveller rating
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P4SAR wrote a review 24 Feb
Leeds, United Kingdom45 contributions15 helpful votes
We had a wonderful 2 night stay at this hotel prior to joining our cruise ship. I would highly recommend it for its warm welcome, service and exceptional food. All the staff were a credit to The Kempinski name which certainly lived up to its fine reputation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 2 days ago
Dear P4SAR, Warm greetings from The Capitol Kempinski Hotel Singapore! Thank you very much for highlighting our warm and attentive service. It was my pleasure to pass your lovely comments to the entire team. My team and I look forward to having you back and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim L wrote a review Feb 2023
Singapore, Singapore28 contributions22 helpful votes
+1
Hotel's Favourite
What brought us back again at this hotel for the 3rd time were the smiles, hospitality and warmth rendered by the Manager and Lady in Red :) A Big thanks to Mr Roszel for going above and beyond and arranging a suite room with birthday decorations for our daughter’s 18th birthday. The Stamford suite was really beautiful, spacious and well maintained. Thank you Mr Roszel for making our stay a very comfortable and memorable one👍 special thanks to Risse the lady in red who checked in on us efficiently and professionally with a big smile. Keep up your cheerfulness Risse👍 Overall, the service standard at the Capitol Kempinski Singapore has improved significantly. Well done and please keep up the good job we will see you again in the near future. Cheers!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 18 Feb 2023
Dear Kim L, Warm greetings from The Capitol Kempinski Hotel Singapore. First and foremost, thank you for choosing us to be part of your special memories and on behalf of the whole team we wish a very happy 18th birthday to your daughter. I am proud to see your overall excellent feedback and how much the service standards improved comparing to the last stays with us. Thank you so much for highlighting it. Also, I appreciate your Survey feedback. This wonderful gesture will greatly inspire all our team members and the hotel as a whole, by sharing your narrative and Kempinski story to a world of aspiring travelers to Singapore and to future guests of the hotel. We look forward to welcoming you back soon for another occasion to create more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JJN29 wrote a review 20 Feb
Royal Tunbridge Wells, United Kingdom213 contributions182 helpful votes
Our stay was right over the Chinese New Year which meant we had to have our Kempinski made breakfast in the mall, which the hotel is a part, rather than within the main building. This was done so that guests did not have to queue for breakfast as the hotel was at capacity; there's something about that explanation that seems a little odd for an hotel of this grade, ie that their dining room is unable to accomodate all guests when the hotel is at full capacity, but I didn't ask any more about it. It should be said that overall service standards were top class and every staff member we interacted with was extremely helpful. We booked a Heritage room which had a very spacious bathroom and a good size shower. The bed was large and comfortable. The enclosed balcony was pleasant enough with a desk/workstation, but added little value on a short leisure stay. However of real note, was the discovery that it is not possible to just have the bedside lamps on without having most of the ceiling lights on as well; this caused considerable irritation and is a first in what I would consider my very long and extensive travel experience. When I raised this matter at check out it rapidly became clear that I wasn't the first. For us the unergonomic room lights system would be a reason not to return to the Capitol Kempinski and whoever designed the room light system needs to seriously consider a 're-do'. In some respects we may have timed our stay badly, but I would have expected a better stay based on Kempinski stays in other hotels.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 5 days ago
Dear JJN29, Warm greetings from The Capitol Kempinski Hotel Singapore and I sincerely appreciate your detailed feedback and praise of overall service standards. Thank you for staying with us during the Lunar New Year celebration and indeed, to provide more comfort to our guests during the festive period we offered two breakfast locations. Acting on guest feedback is my utmost priority, as I have learned to recognize loyalty beyond just the measure of number of visits. My sincere apologies for falling below your room comfort expectations with lighting system. Currently our lights and temperature system is centralized and it is part of our sustainable room management programme, that we are looking into further development and upcoming necessary changes in the next period. And finally, thank you again for bringing your concerns to my attention and giving us an opportunity to respond. We certainly look forward to having many more opportunities to serve you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ChicM2019 wrote a review 18 Feb
Quezon City, Philippines49 contributions54 helpful votes
We just stayed at the Capitol Kempinski Hotel in Singapore and I just loved the experience! Our check-in process was swift. Our Lady-in-red was informative yet very pleasant and personable. We arrived at around 10pm and she was still pleasant even at that hour! ... Such a breath of fresh air after a tiring flight! What is truly a stand-out in this hotel is the level of service you get from all the staff! ... In addition to the people in reception, the service staff at the restaurant for breakfast were incredible! ... They were nice, swift to attend to your needs... The morning breakfasts had a lot of people, but nothing like those big throngs of people in other hotels... You still get a lot of the personal touches... for me, it was very pleasant. The breakfast spread was sufficient, adequate and most importantly delicious! ... There was always enough food to satisfy! The hotel lobby is small but with 5-star amenities and decor! But, what we loved the most were the rooms! They were modern and beautiful! ... It's a 120 year old Heritage hotel that has a modern Asian design... But, they've only recently opened these last few years! ... The rooms were spacious with high ceiling! ... We were very grateful to have been upgraded to a Grand Family Room. I definitely recommend that you stay here with your family! ... Right next door are good Asian and European restaurants. App-based rides are easy to book from the hotel. And, if you wish, the City Hall MRT train station is just 5 minutes walk. I travelled with my son and daughters (in their 20s), as well as my Singapore-based niece who would join us occasionally! ... We enjoyed our 4-day stay and hope your family does too!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 1 week ago
Dear ChicM2019, Warm greetings from The Capitol Kempinski Hotel Singapore and it is wonderful to see your detailed experience of your 4-day stay. First and foremost, thank you very much for highlighting all the personalized touchpoints during the breakfast experience and from the reception team. It was my pleasure to pass your lovely comments to the entire team. It is heart-warming to know how much you appreciated it, in addition to the room comfort and the heritage ambiance. My team and I look forward to the opportunity of welcoming your family back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AnV wrote a review 14 Feb
Canberra, Australia8 contributions8 helpful votes
The hotel has become our home away from home in Singapore. Overall we had another enjoyable stay despite some issues with our room, which were able to be resolved quite quickly by hotel staff. With good food and extremely attentive services, the hotel buffet breakfast was a highlight of our stay. Housekeeping staff also did an excellent job servicing our room.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 1 week ago
Dear vvaus, Warm greetings from The Capitol Kempinski Hotel Singapore and it is wonderful to see how the team created a home away from home for you. I am happy to hear that team's efficiency and attentiveness exceeded your expectations. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VLVGlobalEater wrote a review 5 Feb
2 contributions
Another fabulous stay at Kempinski which keeps getting better !! On this trip, I visited with my Mother who has supremely high hotel standards because she only stays at the best hotels all over the World..... during our entire 9 nights stay at the Kempinski Singapore, she did not have a single complaint. Our excellent housekeeper Mr. Lee ensured that the room was in tip top condition and remembered all our preferences down to the type of sugar I take for coffee and what kind of coffee during which time of the day so each turn down shift was suitably attended to, making sure to check in daily each morning with regards to our changing schedules ( we like specific pre-arranged housekeeping schedules). His equally capable In-room dining colleague (I forgot to ask them for their name) swiftly topped up my daily oat milk for my coffee, whether the request was at 11pm or 7am. This usually takes forever at some other hotels and often they are grumpy, but I've noticed an average of 10-15 minutes at the Kempinski on this recent trip and always with the nicest friendly attitude. Everytime I call guest services, there is a friendly voice at the other end with the same colleagues who are very engaging and happy to help. There are lots and lots of luxury hotels in town, but I like places which make me feel totally welcomed and absolutely understand my preferences. The location is fabulous but with so many choices just within that City Hall area alone, it's these little details which make the difference. I adore the Art Deco vibes and like the little touches which are inspired by the Capitol Theatre heritage (ie. vanity mirror with hair dryer at what looks like a typical writing desk). Our stay coincided with the Lady In Red 14th anniversary and we were invited to attend a most enjoyable contemporary voilin performance in the lobby lounge area. Prior to that, we had some savory & sweet cuisine and refreshments at the Executive Lounge...... what wonderful F&B standards. The entire team were so professional, engaging & very welcoming, so gracious and you really feel like you're visiting a friend's elegant house rather than some soulless lobby lounge of yet another hotel. Again, my Mother who has very exacting standards had nothing but the highest praises. She asked to personally compliment the pastry chef for such delicious mini choux puffs  -- she doesn't usually even eat desserts! The savoury options ranged from delicious Indian inspired rices to Chinese fare (I could not stop eating the stir fried beef and chinese mushroom salad!!!). I must make a note to try out their buffet breakfast one of these days, if this is their F&B standard. Whatever it is they have been doing since the few hiccups of the early pandemic years ..... they are realizing that the best part to hotel experience for guests is not just the hardware but the software. And they are excelling indeed! I already look forward to my next stay.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 3 weeks ago
Dear VLVGlobal, Warm greetings from The Capitol Kempinski Hotel Singapore and it is wonderful to see your detailed experience during the Kempinski Lady in Red Anniversary Week. First and foremost, thank you very much for your loyalty and for visiting us again. It was my pleasure to pass your lovely comments to the entire team, particularly the Housekeeping, Telephone Operator and the Food & Beverage team members. I have personally ensured that our Pastry Chef Sam receives your mother's compliments for delicious mini choux puffs. it is heart-warming to know how much you appreciated it. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape22406175925 wrote a review 1 Feb
1 contribution
Charming hospitality throughout our stay. The staff, most of all “ladies in red“ found a very personal way to make us feel at home, and enjoy “ the place to stay“ in Singapore. Very helpful in changing the room to our utmost satisfaction. A highlight definitely was the special Heritage Tour, arranged by “the ladies in red“and carried out by Jean, the most sophisticated tour guide you can imagine . Franz & Eva Feldmeier Germany
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 3 weeks ago
Dear Escape22406175925, Warm greetings from The Capitol Kempinski Hotel Singapore and it is wonderful to hear about your beautiful experience during the Kempinski Lady in Red Anniversary Week. It was my pleasure to pass your lovely comments to our Heritage Curator Jean, who is indeed one of the most sophisticated guides and who brings our gusts on the immersive cultural journeys. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RPup wrote a review Jan 2024
Sydney, Australia3 contributions3 helpful votes
We were treated with extreme care and professionalism from the moment we arrived. All the staff were amazing, especially our Lady in Red, Risse. Every team member went above and beyond to make our stay so good. The suite was incredible, very large with beautiful finishes. The bed was so comfortable! The twice daily service was a lovely touch. The day spa was heavenly. The food at breakfast, the lobby lounge, room service and the restaurant for dinner was all delicious. Absolutely no complaints and will stay again. Worth every cent!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 3 weeks ago
Dear RPup, Warm greetings from The Capitol Kempinski Hotel Singapore and it is wonderful to hear about your beautiful experience during the Kempinski Lady in Red Anniversary Week. It was my pleasure to pass your lovely comments to Risse, whose care and professionalism exceeded your expectations. Thank you very much for praising the room comfort, spa area and dining experience. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tina T wrote a review Jan 2024
1 contribution
My stay at this hotel was truly memorable. The attention to detail from the moment I checked in was impressive. The room was spacious, elegantly furnished, and boasted modern amenities. The hotel's central location made it convenient for exploring the city. The staff's professionalism and willingness to assist added to the overall positive experience, special shoutout to Hon Kit, Risse and Jason. I would undoubtedly choose this hotel again for its blend of comfort, style, and excellent service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 4 weeks ago
Dear tinatH8204PG, Warm greetings from The Capitol Kempinski Hotel Singapore and thank you for sharing your wonderful feedback. It was my pleasure to pass your lovely comments to Hon Kit, Risse and Jason who exceeded your expectations with their professionalism and attentiveness. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Choo v wrote a review Jan 2024
1 contribution
I recently had a fantastic experience at this hotel. The staff was exceptionally friendly and accommodating, ensuring a warm welcome, special thanks to Hon Kit, Risse and Jason. The room was spacious, immaculate and well-designed,.The hotel's amenities and on-site restaurant, exceeded my expectations. Overall, a luxurious stay that I highly recommend for anyone seeking both comfort and top-notch service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 20 Jan 2024
Dear Choov3, Thank you so much for choosing The Capitol Kempinski Hotel Singapore for your stay and for highlighting the pleasant experience you had with us through such a detailed review on the TripAdvisor. I wish to express my sincere gratitude for the wonderful feedback you have offered for the facilities, the team and our services. I have passed on your kind compliments to the entire team, especially Hon Kit, Risse and Jason. They are truly overjoyed to have been of service to you. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$485 - S$706 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
155
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CAPITOL KEMPINSKI HOTEL SINGAPORE: UPDATED 2024 Reviews, Price Comparison and 1,642 Photos - Tripadvisor

Frequently Asked Questions about The Capitol Kempinski Hotel Singapore
Which popular attractions are close to The Capitol Kempinski Hotel Singapore?
Nearby attractions include SKAI Bar (0.3 km), Hologate Singapore (0.3 km), and National Museum of Singapore (0.4 km).
What are some of the property amenities at The Capitol Kempinski Hotel Singapore?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Capitol Kempinski Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Capitol Kempinski Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Capitol Kempinski Hotel Singapore?
Yes, free parking is available to guests.
What are some restaurants close to The Capitol Kempinski Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Whitegrass, and Clove.
Are there opportunities to exercise at The Capitol Kempinski Hotel Singapore?
Yes, guests have access to a fitness centre, a rooftop pool, and locker rooms available in the fitness centre during their stay.
Does The Capitol Kempinski Hotel Singapore have airport transportation?
Yes, The Capitol Kempinski Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Capitol Kempinski Hotel Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at The Capitol Kempinski Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The Capitol Kempinski Hotel Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.