The small rooms all made up for kind friendly and helpful staff. They are also helpful to my elderly parents. The cafe Fuel Plus behind the hotel and the trail up Mount Faber and the Henderson Wave, Hort Park and the links to all the trails made it a good stay. The bus stop outside have buses to Vivocity and Harbor Front Mrt and the gateway to Sentosa. All these is just within 3 minutes of journey time. Alternatively a 5-10 minute walk to Harborfront mrt. Convenient. Don’t mind the roosters as it will lulls you to sleep eventually. I had a very sound sleep and rest. Also the hiking makes it a healthy trip too.
Pro: Location is good. Stayed a night there to explore the Keppel Bay area and also southern ridge trail. Near Vivo city. Cons: Room is small. The hotel currently hosting those who are serving SHN and they didn’t dedicated a specific floor or area for this purpose, so, the guest in the room 2 doors away, and 3 doors way from my room, both were serving SHN. And maybe because of this, my room has cigarette smell since they were locked in the room with window which cannot be opened. And ya, there was roach in my room. One stay is more than enough and will never stay again. And if I was informed they are hosting SHN people, I would never taken the risk.
Overall, the stay was fine. There is a 7-11 next to the lobby. Walking distance to the bus stop and it was near to the shopping malls, Harbour & VivoCity. It was a very convenient hotel for a short stay.
Hi ibis budget Singapore Hotel (Mount Faber), I am writing to share the good experience and service that I had during my one week stay at your hotel. Housekeeping service was very lenient when it comes to cleaning and maintaining the room that everytime I get back they made sure that all is in its proper place and order. I would also like to commend Zaridah- your front desk attendant who did not hesitate to help me out during the unfortunate event that happened when I left a laptop on the Grab car that I was in. I was having a hard time to contact them for I do not have a Singapore local number as I was there shortly for a business trip (and it wasn't me who booked the ride that made it harder to reach them). She extended the service of hospitality by trying to help me reach out to them and talk to them in their native language that made it easier to track and eventually got the lost item back. It made me feel at ease and comfortable that you have a staff like her that cares and helps their guests in need. Thank you for the wonderful service that you have extended!…
I had booked a short stay of 2 day at this Ibis Budget @ Singapore Mount Faber. Upon checking in, I was given a room that was meant for those 2 hourly rates room @the second level. it has a tiny windows, and was not as depicated in the hotel website. Felt disappointed, i requested for a room change, but was told there isn't any availialbe. However, half an hour later, one for the male services staff came up to my room. With a smiling and courtous face, told me that he managed to located a room with a bigger window, as depicated in their website. i can understand that most of their room are 12 meters. but a room with proper window to look out from, really help to liven the tiny room. Thank you to the male staff on that for making the extra effort to allocate to my needs.
To be fair, space is a premium at Singapore. The location is near Vivo City/Sentosa so its fairly located. The wifi in the room is poor though. Small room, good enough for short stay and sleep, nothing more than that. There is a 7E at the same level of reception so if you need anything, you can get it there.
A month ago (Oct 2019) I stayed here. I transferred 4 times as the wifi is low to nil in the rooms. Im back again here (Nov 2019) hoping that wifi is already ok only to find out it's still no signal on first flr rooms. I do not recommend this hotel due to poor wifi. Not sure why they are not improving this.
Booked the hotel last minute and get the last room in this hotel. Room is clean but very small and located near the carpark so a lil but noisy at night. Funny thing is the room is as big as the ensuite bathroom as it’s a handicap toilet hahahaha The front desk staff (IDA) was very friendly towards us starting from our check in time till we checked out, and help us to find our lost item in our room ◡̈ She also allows us to wait inside the lobby and inform us if our grab has arrived.
the place is located near vivo shopping mall. a lot of street eateries nearby. just need to walk along the road to get it. there is convenient store outside the lobby just in case you need one. near to the bus stop.
Location near to harbour front cruise center . Nice room for transit , we reach at night , the room is really 2 star hotel small but clean , overall for transit is fine to stay here. Recommend to stay here for a transit.