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Santa Grand Hotel Bugis

CancelonUS$67*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$138*
US$67*
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US$72*
US$75*
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Santa Grand Hotel Bugis
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991 Reviews from our TripAdvisor Community

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There are newer reviews for Santa Grand Hotel Bugis
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Showing 843: English reviews
Singapore, Singapore
Reviewed 10 June 2016

Chose this property relying on multiple very good experience s with Santa Grand on East Coast Road. Disappointed with very tiny rooms and how long it takes for hot water to flow in the shower. Breakfast was ok and location is convenient to Bugis. Very pleased with complimentary local phone provided for duration of the stay.

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Helpful?
Thank Travel_Buff_Asia
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent experience at our hotel had not met your expectations. The comfort of our guests are very important to us and we will take action to counsel the housekeeping team to ensure such incident won't happen again. Once again,...

Jakarta
Reviewed 10 June 2016

Hotel is surrounded by international cafes, spas, Malay heritage site, mosques and that's why I liked to stay there. However, the breakfast menu could be made better; the coffee bean should be changed to a better origin.

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Helpful?
Thank dharminto
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Dharminto, Thank you for taking the time to write us a review. We a glad that you were able to enjoy the rich Malay culture around our hotel during your recent stay with us and that our amenities were able to meet your expectations. We have taken note of your suggestion on the breakfast and will be highlighting your...

Reviewed 10 June 2016 via mobile

World best hotel in the world thank for TripAdvisor my wife is so happy hotel is very beautiful room and bathroom please come Santa gran hotel so busy hotel and staff is honesty please come a hotel thanks

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Helpful?
Thank Kashifarya
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Kashifarya, Thank you for taking the time to write us a review. We are happy to be able to happiness to you and your wife during your recent stay with us. Glad to read that you have enjoyed our amenities. Once again, thank you for choosing Santa Grand Hotel Bugis. We look forward to serving you and your wife...

maldives
Reviewed 5 June 2016

We arrived at the hotel as informed to them earlier than our check in time. The hotel was not ready to receive us and asked to wait for 3 hours. Than, they said they would charge 20 dollars per hour for early check in which meant, that we would have to pay more than the amount already paid for the...

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Thank hassan475
Singapore, Singapore
Reviewed 5 June 2016

Hotel's a 15 minutes walk from either Bugis or Lavendar MRT. Breakfast is included in the price you pay, but the breakfast is horrendous. Food's cold and lack variety. Skipped it altogether. The Chinese hotel reception is also poorly trained to answer our questions on the deposit.

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1Thank terencechua_2011
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had not met your expectations. We have taken note of the areas which we need to improve on and will be highlighting this to the team to ensure that the quality of our services is...

Singapore, Singapore
Reviewed 4 June 2016

The bed sheets were not clean at all as there were stains left by previous guests which makes me felt super uncomfortable. Bathroom shower does not have Hot Water at all even after turning it all the way to the left. As the hotel was actually located opposite a cemetery, i felt that the overall atmosphere given to me was...

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Helpful?
Thank hypersotgirlc
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent experience at our hotel had not met your expectations. The comfort of our guests are very important to us and we will take action to counsel the housekeeping team to ensure such incident won't happen again. Once again,...

Nanjing, China
Reviewed 4 June 2016

From the Bugis MRT station is very close, the traffic is very convenient. Although the hotel facilities are a bit old, but still very clean, very good price, after the future if you go to Singapore, then you can choose!

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Helpful?
Thank LuJingDe
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experiences with us. We are glad that you have enjoyed your recent stay with us and that our amenities had met your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to seeing you again soon. Sincerely, Magdeline Lew

Reviewed 1 June 2016 via mobile

It location between Victoria st and jalan kubor. Room small, bathroom small but it's clean. The bed not too comfortable. Breakfast was ok, many choices. Nearest MRT station is Bugis but quiet long walk. Staff's nice, helpful.

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Helpful?
Thank LinaSolo75
Punjab
Reviewed 31 May 2016

I will love to stay again at Santa grand if I ever come to Singapore , beautiful room with city, road view. It was a very good experience , hotel staff is very nice, cooperative, provides guidance as customer requires.

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Helpful?
Thank mudassarimtiaz
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. It's our pleasure to know that you have enjoyed your recent stay with us and that our team at the hotel was able to assist you in any possible ways. Once again, thank you for your patronage and we look forward to having you with us...

Greater Noida, India
Reviewed 28 May 2016

I was travelling with my family and had booked Santa Grand Hotel Bugis online. I had a fantastic stay in their family room for 6 nights. The hotel is very clean and the family room is very spacious. Very centrally located and you can reach to any point of Singapore by MRT or bus in very less time. I would...

Review collected in partnership with this hotel
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Helpful?
Thank saurav_ray1973
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for choosing Santa Grand Hotel Bugis. It's a pleasure for us to learn that you and your family had enjoyed your stay at our hotel and that our amenities had met your expectations. We appreciate your patronage and we look forward to see you again soon. Sincerely, Magdeline Lew

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04/06/2017 05/06/2017
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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 

Additional Information about Santa Grand Hotel Bugis

Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Price Range: $98 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel Bugis Singapore
Hotel Style:
#29 Best Value Hotel in Singapore
#77 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
43 questions
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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we have got room at ground floor which was not bad”
ShelijaMehta, 21 May 2017 | Read review
“Don't choose those without windows. ”
alexiswendyc, 15 May 2017 | Read review
“Rooms at underground water heater is cold.”
efinddih, 11 Apr 2017 | Read review
“Request for rooms away from the elevators and service rooms, walls are thin and you can hear everything.”
earth-trekker-x2, 3 Apr 2017 | Read review
“ask for a room with a window!!!!!”
H3216OQjamesa, 22 Mar 2017 | Read review
5 of 5
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US$67* /night
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Hotel WebsiteUS$72
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Prices are for 1 room, 2 adults
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