Studio M Hotel
2,988 reviews
#244 of 368 Hotels in Singapore
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No. 3 Nanson Road, Singapore 238910 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (2,158)2,158
Room & Suite (837)
Pool & Beach (113)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Studio M Hotel
Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#244 of 368 hotels in Singapore
Location
Cleanliness
Service
Value
Studio M Hotel Singapore exudes avant-garde style and class in its offer of a great business stay or leisure getaway in the iconic entertainment precinct of Robertson Quay. Designed by Italian style maestro and architect, Piero Lissoni, it is the first fully loft-inspired Singapore hotel that also occupies a prime location in the city, within easy reach of both the Central Business District and the world famous Orchard Road.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Meeting rooms
Parking
Wifi
Outdoor pool
Coffee shop
Breakfast available
Breakfast buffet
Complimentary instant cofffee
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Chinese, Korean, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
189Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
Contact
No. 3 Nanson Road, Singapore 238910 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit18 min
Raffles PlaceSingapore Mass Rapid Transit20 min
2,988Reviews70Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Staff is courteous and tries to provide decent service. But I have a bad experience (had a dangerous close shave moment) with room maintenance. Glass cabinet above the sink dropped and shattered, sending tiny glass fragments to the bar/sink counter & the floor. Found it very scary to walk around the room for some time and took a while to clear up the tiny glass shrapnel (picture attached). Also, the poor room maintenance is also visible in the open electrical work (wires hanging out over your bed- also picture attached) and a TV remote that just gave up after a few days.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Watch-out for hotel rooms maintenance to ensure a safer stay
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Helpful
Response from Studio M Hotel, Guest Services / Front Office at Studio M Hotel
Responded 2 days ago
Dear nickabe_123, Thank you for taking time to write us a review and it is most unfortunate to know that your stay was less than satisfactory. I have brought up the issues which you have highlighted to our Operations team and we are working on it to ensure that your next stay will be a better one. Please rest assured that we take our guests’ feedback very seriously as they are essential in our efforts to further improve our service standards and guest experiences. I hope to welcome you back to Studio M Hotel in the near future. Regards Sean Koh Assistant Front Office Manager
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I served SHN at Studio M hotel; the first room assigned was inadequate to spend 15 days due to lack of hygiene and space. The staff did not clean the room, and the structure is under renovation resulting in low quality: mold in the toilet, dirty mirrors, cracks in the furniture, and a stinky smell. Furthermore, the phone was not working for about one hour, and I could not communicate with the reception. I panicked as I felt unsafe even to move or touch anything. After insisting, I managed to get on the line with the duty manager, Paul from the Philippines, who was exceptionally understanding and helpful. Finally, at midnight (from 6 pm), I moved into a cleaner and bigger room. This experience turned out positive as I focused on "the good" rather than pointing what was not working and acceptable. The staff is accommodating, and they are doing their best to help - shout out to Shawn from Singapore who has been patient thought this quarantine. With lousy reviews and without fresh air, hotels under renovation might not be the best fi to serve quarantine. That said, I understand this is an unprecedented challenging situation and everyone is trying to do their best. I hope that moving forward, SHN hotels are carefully selected to make people feel safe and mentally healthy. Fresh air and hygiene are critical factors. Thank you.. I wish you all the very best.…
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Date of stay: February 2021
Helpful
Response from Studio M Hotel, Guest Services / Front Office at Studio M Hotel
Responded 6 days ago
Dear Daniela C, Thank you for taking time to write us a review and it is most unfortunate to know that your stay was less than satisfactory. I have brought up the issues which you have highlighted to our Operations team and we are working on it to ensure that your next stay will be a better one. Please rest assured that we take our guests’ feedback very seriously as they are essential in our efforts to further improve our service standards and guest experiences. I hope to welcome you back to Studio M Hotel in the near future. Regards Sean Koh Assistant Front Office Manager
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Upon my arrival from London last April, I was assigned the Studio M where I spent 14-days and dutifully served my mandatory SHN (Stay Home Notice). The group of 6 passengers which arrived and disembarked on the same flight were holed in at the Studio M for the entire 14 SHN days. We were provided 3 healthy meals daily (dietary requirements met) but with no housekeeping service at all. I had to purchase an electric broom, as the old, battery operated dust buster they provided was, literally, not up to speed to clean a room that is about 22sqm, including a loft (which was the only blessing). This SHN stay turned out to be a laborious expedition, and I wasn’t expecting to be cleaning my own room, bathroom and kitchen. One had to request for cleaning detergents, sponges, etc. for the kitchenette, bathroom, lavatory (which was separate from bathroom) because there were none provided in the room. And, expect to change your own sheets, and king size ones too. Linen and towels were well provided for, however, and a fresh set is sent every 3-4 days; sheets once a week. It’s quite ironic considering that in a pandemic where hygiene and cleanliness should be of utmost concern, these were sadly lacking in this instance. Finally, to all new and future arrivals -- I wish them an enjoyable stay, and do keep well and safe, because all these little glitches and oversights are forgivable after all, as in life, as nothing matters more than staying safe and protecting your love ones. Bon Voyage!…
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Date of stay: May 2020
1 Helpful vote
Helpful
Response from Studio M Hotel, Guest Services / Front Office at Studio M Hotel
Responded 4 weeks ago
Dear live2eat2020 Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to further improve. Have a Lofty Day, Pearlyn Koh Front Office Manager
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Good location with many accessible F&B outlets . Friendly staff. Modern rooms and affordable price. Convenient location, with bus stops and a few MRT nearby. Walking distance to clark quay and chinatown. Not forget to mention the staff there, very helpful when we asked some good restaurants recommendations.
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Date of stay: February 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from Studio M Hotel, Guest Services / Front Office at Studio M Hotel
Responded 17 Jan 2021
Dear beardd, Thank you very much for your heartfelt review. Here in Studio M, we do our level best to ensure all our guests feel welcomed and warm. Please do stay safe and healthy. Our best wished to you and your lovely family. We look forward to welcoming you back again to have a memorable stay with us, once again! Best wishes, Pearlyn Koh Front Office Manager
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+1
Strong smell in the room and terrible hygiene and cleanliness. Human hairs everywhere even in the basin, dirty stains which probably caused the smell. You can even spot part of chewing gum and melon seed shell next to your bed. pls refer to the photo, I dare not to examine them closely. not to mention the service attitude of some of their staff, my goodness...
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Studio M Hotel, Guest Services / Front Office at Studio M Hotel
Responded 11 Jan 2021
Dear ka6yang, Thank you for taking the time to share your feedback with us on TripAdvisor. At Studio Ml Singapore, we take the utmost pride in providing our guests with the best experience possible, and I am very concerned to learn that your recent visit was less-than-satisfactory. All our guests are important to us - it is never our intention to make anyone feel otherwise. We are currently investigating the incident you have raised, however I would like to learn more about your experience to better understand how we can improve our standards and services, and would like to invite you to write to me at pearlyn.koh@millenniumhotels.com I hope this isolated incident does not mar your impression of us, and that you will give us another chance to recover your view of us. Have a Lofty Day, Pearlyn Koh Front Office Manager
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PRICE RANGE
US$79 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
365
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Claim Your Listing Frequently Asked Questions about Studio M Hotel
Which popular attractions are close to Studio M Hotel?
Nearby attractions include Singapore River (0.3 km), Robertson Quay (0.3 km), and Mystery Singapore (0.3 km).
What are some of the property amenities at Studio M Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Studio M Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Studio M Hotel?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at Studio M Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Studio M Hotel?
Conveniently located restaurants include Grand Shanghai Restaurant, Beast & Butterflies, and Publico Ristorante.
Are there opportunities to exercise at Studio M Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Studio M Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Studio M Hotel?
The staff speaks multiple languages, including English, Chinese, Korean, and Malay.
Are there any historical sites close to Studio M Hotel?
Many travellers enjoy visiting Battlebox (1.0 km), Fort Siloso (4.9 km), and Chijmes (1.5 km).