The location close to the waterfallwas a winner. The Jewel shopping centre is truly amazing with its variety of shops, cafes and restaurants, but it is the waterfall that is the great attraction. Would recommend it.
Easy to find on level 4 in the Jewel Airport Mall in Singapore once you go through Immigration. Nice quiet rooms and comfortable for short term stays/rest (4-8hours). Friendly and helpful staff and we’re flexible with our booking when our plane arrived late.
Transiting through so we stayed overnight. Was convenient to stay at the airport. Room was small but clean and the bed and pillows very comfortable. Oh unfortunately there was a lot of noise from above so this made sleeping difficult
The place is convenient and looks awesome from outside. We chose the available option online (Expedia) and booked. The room was a capsule and looked very modern, futuristic and it was clean. My experience was abruptly changed when I went for a shower and saw the state of the towels! They were clean and smelled nice but not even my animal towels looks like that or is in that state! 😬😡
We had a lot of luggage. We had two check in baggage and a cart full of things. It fit in the tight space but very little wiggle room. It is better if you’re traveling light. I liked the eco vibe of the hotel and would recommend if you’re a solo traveler just looking for a basic stay. The location is excellent, inside the airport if you have a layover.
Person at reception was very good and efficient.. Strong chemical cleaner smell in room. Cleaner entered my room without knocking while I was using toilet (glass wall ) It was 30 mins before my checkout time. This is NOT ACEPTABLE. I wont be returning
Horrible horrible stay here. Firstly, we arrived to the room to find garbage left in the room from the previous people. Walls were disgusting, and to top it off the bed is really just a pull out couch that never even got fully flat. When we arrived our air was not working and the TV would not turn on. I spent 10 minutes on the phone calling the front desk and they just never answered. To top it all off the hotel is in the airport, but you still have to get through customs which was not clear at all in the description. I would suggest spending your money elsewhere and not wasting your time on this scam.
This hotel provides a comfortable bed at a convenient location and affordable rates at the expense of room space. The ideal choice for people that pack light and arrive late, or, need to depart early.
This is a very expensive hotel for such a small and basic room. Only use this hotel if you really do not have enough time to go to the city, otherwise is a waste of money. Towels super old, bathroom not very clean, mattress worn out. Tiny room without windows.
A the check-in is kiosks were turned off. Bugs crawled out of the bed with the first room. The second room the sheets had yellow and blood stains. I ended up asking for a refund and funding a lounge to hang out in. Things in general didn't seem clean, there was hair all over the room, it was a waste of time.
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