Great location, decent room but what happened with a decent breakfast? The reception is kind of dull and I wasn’t sure what to expect. The room was however quite new and good Wi-Fi. The daily cleaning was decent but not always thorough. The breakfast was however a dealbreaker for me. I’m staying at a hotel affiliated somehow with Fraser, and yet the breakfast is like what you get at a local Malaysian 3 star hotel!?! The fruit was fresh with a limited selection and the coffee was proper. The staff seemed like they didn’t even wanted to stay there. Such a pity these bits aren’t up to standard with such a great location. You should stay at a few similar hotels in Singapore and then go back and sort it out
Total stay: 9 nights It was a wonderful experience staying at Capri China Square. You will be served by very friendly and professional hotel staffs. The rooms are clean, modern and well maintained. Conveniently located and easily accessible to foods and places of attractions. I am looking forward to stay there again.
Excellent property - clean, inviting and downright classy with a modern twist! Location is very convenient, walking distance to everything you need if you don’t feel like venturing out. Staff are extremely efficient, pleasant, warn and helpful.
Location is convenient, near China Town, 5 minutes walk to 2 stations. Room is new, concierge staff warm, however, front desk staff really need to be trained again, not efficient, and don't know what to do when i asked for a receipt on check out, she said she will mail it to me, but she didn't do it. bad service.
The good: location is unbeatable, close to all of Chinatown's sights, attractions and eateries. The MRT is a short walk away with easy access to anywhere in Singapore. The room was clean and relatively spacious, the pool nice and the gym seemed to have quite a few machines available. The bad: the staff are not very helpful with trouble understanding simple requests. Breakfast was minimal and disappointing considering the size of the Hotel and number of guests. Breakfast choices limited and no indication that you can order freshly cooked eggs to your liking (we found out on day 2). Housekeeping was strange with some rooms being attended to late in the afternoon (4.00pm). A simple call to housekeeping for a small towel took 2 attempts and in the end they brought up a bar of soap? For an expensive city Hotel in a Global City they really need to pick up their game and deliver on customer interface. On the upside the Concierge staff were very welcoming and friendly. Would we stay here again? yes only for the location though, not for the staff.…
I normally manage my own reservations based on the reviews I read online. But this time, our local partner managed our bookings and allowed myself to be guided by them. I have not heard of this hotel so I didn’t expect much. Good thing, I listened. The hotel is right smack in China Square so food was accessible all over. Bars, malls and China Square were right in the hotel’s doorstep. It was so much fun as selection was wide. Hotel was also walking distance to places like Clarke Quay. How cool is that! Hotel is fairly new, although typically small and usap for Singapore hotels. It’s clean with all the facilities required. No restaurant in hotel, though, except breakfast.
This is a great place to stay in China Town. I would`ve given a 5 stars if it wasn´t for the lack of variety of fruit in the breakfast and because there was no room service. The reception staff was a bit cold, I would`ve liked to been asked if I wanted more info about the city. Anyway, the rooms and pool are exceptional.
Very glad to have chosen this place for my stay. Only one feedback to note. I requested for a map to use as reference for my moving around, and noticed, this hotel is not listed in the map, and also the map published at CHINATOWN MRT station. I was having hard time identifying the closet or locate the MRT station. Did not manage to get the right exit from Chinatown MRT back to hotel, was directed to exit A but in fact exit H was the closet.
The hotel is well located, well equipped and comfortable The gym is well equipped and the treadmill is very good. You can keep fit 24 hours a day There are many Chinese restaurants around, very convenient
Thanks to the crew of Capri by Fraser for their great services and support especially Helmi and Zain. Their arrangement had made the whole stay so much pleasant and convenient. We definitely had a great stay there!!! Regards, PC