55 Keong Saik Road, Singapore 089158 Singapore
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Room & Suite (60)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#94 of 373 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of Chinatown and a stone's throw from Downtown Singapore, KēSa House is a stylish accommodation for a couple's staycation, a week-long stay to soak in city sights or a month-long adventure. ***As part of our efforts to continuously improve on our stay experiences, KēSa House will be temporarily closed from 5 August 2022 to December 2022 for improvement works. We look forward to welcoming you back in December 2022.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Walking tours
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Street parking
Wifi
Complimentary tea
Shared kitchen
Shared lounge / TV area
First aid kit
Umbrella
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Electric kettle
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Chinese, Malay, Tamil
Location
Full view
100Great for walkers
Grade: 100 out of 100
656Restaurantswithin 0.5 km
96Attractionswithin 0.5 km
Contact
55 Keong Saik Road, Singapore 089158 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit10 min
Raffles PlaceSingapore Mass Rapid Transit15 min
Car HireSee car hire from US$89/day
144Reviews4Q+A20Room tips
Reviews
Traveller rating
- 93
- 35
- 9
- 2
- 5
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Most Recent
This hotel suddenly cancelled my reservation for October 2022, and it ended up costing me an extra $200 to book somewhere else! Very disappointed! They said they would be closed from June to December 2022. They should plan ahead better.
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Date of stay: June 2022
Service
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 3 weeks ago
Dear Backpacker_0905, Please accept our sincere apologies for the inconvenience caused. These works are a result of unforeseen circumstances and essential for us to work on as a priority. The safety and comfort of our guests remain our utmost concern and we seek your kind understanding on this matter. Best Regards, Salina Duty Manager
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I booked 3 months in advance and they canceled my booking 5 weeks before the trip date because they suddenly decided to do 'upgrading works'. Everything I can find right now is 2x more expensive but they did not offer any compensation, nor did they even attempt to help me find alternative accommodations. I think this says a lot about how much they care about their guests.
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Date of stay: May 2022
Value
Rooms
Service
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 25 May 2022
Dear thermodynathan, Please accept our sincere apologies for the inconvenience caused. These works are a result of unforeseen circumstances and essential for us to work on as a priority. The safety and comfort of our guests remain our utmost concern and we seek your kind understanding on this matter. We understand your frustration and assure you that we are committing full resources to mitigate the inconvenience, and working on solutions for guests whose bookings have been affected. We seek your continued patience during this period. Yours sincerely, Ammelia R. Customer Service Representative
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KeSa House has a great location and comfortable rooms with a good selection of toiletries. Amenities and staff were great. The check-in and checkout were also smooth and seamless. I will definitely recommend KeSa House to my friends, family and loved ones!
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: None to share
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Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 17 May 2022
Hi Arulnathan J, Thank you for staying with us and sharing your stay experience. We delighted to hear that you enjoyed your time with us and we look forward to welcoming you back for yet another great stay. Until then! Be well, Kimberly M. Thomasz Senior Customer Service Representative
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A lovely hotel with warm, welcoming helpful staff, with great recommendations for places to eat and things to do. I chose a room with a terrace and it was lovely. The building is charming, the aircon and wifi are strong, and it is the *most comfortable* bed I’ve ever slept on! The location can’t be beaten. About 8 minute walk to 2 different MRT stations, a million restaurants and local eateries at your door (go to Maxwell centre!). I loved that there are communal areas including a kitchen (including a filtered water tap to refill water bottles, and even a sparkling water tap (yes!!). Also a common laundry and a lounge room. Very pleasant vibes all round, with lovely decor and chilled vibe. The only con is my room (level 2) was above a bar that played loud music at night. The first night it bothered me, but it may have been the jet-lag as I adjusted to it the next few nights. That is the only reason I gave it 4 stars instead of 5. There may have even been a statement about potential noise but I probably overlooked it! Would still stay here again. One of the best places I’ve stayed!!…
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Date of stay: May 2022Trip type: Travelled solo
1 Helpful vote
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 17 May 2022
Hi Tammy_Adventurer, Thank you for the stellar review and for the kind words. We are delight to hear that you found KeSa House to be convenient and comfortable during your stay with us. We surely look forward to welcoming you back in the near future. Until then! Be well, Kimberly M. Thomasz Senior Customer Service Representative
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Super charming little hideaway in the heart of Chinatown. Heritage feels and design, perfect for local bars and restaurants and decent shared facilities. Possibly the most comfortable bed of our trip too.
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Date of stay: April 2022
Rooms
Sleep Quality
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 1 May 2022
Hi Penandforkinhand, Thank you for staying with us. We are so delighted to hear that you enjoyed your stay and were comfortable during your stay with us. We look forward to welcoming you back to KeSa House in the near future. Until then! Be well, Kimberly M. Thomasz Senior Customer Service Representative
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I did enjoy my stay with my friends! The entire building had a lovely colour scheme. There were also roof windows with blinds, which I would recommend closing overnight so that you don't wake up to sunlight that's too bright to sleep in. I wasn't able to confirm this with the staff, but I had my booking as a deluxe room, although the room they provided me with looked very identical to the standard room, and had a lot less space than the deluxe room. The only thing that was frustrating was the wifi/3g/4g connection. We're guessing it's because the walls are very thick (since we could barely hear any other guests from our room), but it was nearly impossible to load anything on our phones requiring internet.
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 25 Apr 2022
Hi auntieamanda, We are glad to know that you have enjoyed your stay with us in KeSa House and thank you for the detailed review! We appreciate the feedbacks that you have highlighted to us, mainly regarding the room size and the internet connection. Please accept our deepest apologies for not meeting your expectations during your time with us. As we are refurbished from rows of shophouses, the room size and configuration might slightly differ from room to room. In regards to the issues faced with our wifi, we will definitely bring it up to our IT department. Nonetheless, I hoped that your stay with us was still a memorable one, and we look forward to seeing you again! Warm Regards, Ammelia R. Customer Service Representative
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Small room with lousy setting and room dirty……. So many defect in the room…. Check in and out was a total nightmare, staff had no ideas what they are doing and waited like almost 3 hours to get the room!!!! Will never booked or come back to this place
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 28 Apr 2022
Dear dantheman, Thank you for taking the time to share your experience with us. The comfort of our guests is a key priority for us and we take your feedback seriously. We would like to investigate these points which you’ve shared and, in order to do so, we hope that you will be able to write in to us directly at gs.kesahouse-singapore@oakwood.com with your name and stay dates so that we follow-up with our team. Thank you again and we look forward to hearing from you. Be well, Kimberly M. Thomasz Senior Customer Service Representative
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We are here for food trail and this is a great convenient location near to all the hawkers centre in chinatown. Room is very clean and quiet. Staff are very friendly. A suggestion to install more hooks for hanging clothes, towels etc in bathroom.
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 17 Apr 2022
Dear Thomas, Thank you for the stellar review and giving us 5 stars. On behalf of the KSH team we again thank you for choosing us as your choice accommodation in Chinatown. We are looking forward for your next visit! Best Regards, Salina Duty Manager
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The room was awfully small! It doesn't look any similar like the pictures posted on Booking.com, the measurement is also misleading. Be very careful, the actual room size is very small, there is no walking space in the room. The bathroom is a joke. I couldn't believe who can actually use that bathroom it is around 600mm x 600mm if not smaller, and only around 1800mm high.... The shower door cannot be closed either, only half closed. I can hardly sit on the toilet as the space is so tiny, leg space around 150-200 mm... Furthermore, the check-in/reception was terrible. There was no information provided on the extra charge for early check-ins, they said 'subject to availability' that's all. When we arrived, the reception lady said they will try their best to get the room ready as quickly as possible without mentioning any charges. When the room was ready 1.5 hour in advance of check-in, she came and asked me for 30 singapore dollars for the early check-in. She couldn't point out the policy on that while asked. I asked how early would the early check-in could be free, she said 30 minutes. So anything between 1.5 hours - 0.5 hours before check-in would cost you 30 singapore dollars (upon checking, other hotels either charge nothing or just $10 per hour). If we were told in advance there is a charge, that would be totally fine for us, but not afterwards. I was with my 2 year old child, the receptionist showed no interest in accommodating my child's needs and no hospitality provided. Even though they had a room ready for check-in, they did not offer us an earlier check-in instead they left us waiting unless we pay. Disappointing. The hand sanitizer by the lift was empty for 24 hours and I have informed the staff about that, yet no action was taken...…
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: If you choose a standard double, it would mean no walking space...
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1 Helpful vote
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 25 Apr 2022
Dear DrYtripAdvice, Thank you for taking the time to share feedback on our stay with us. We are sorry to hear that your stay was not as memorable as we hoped it would be, and that our room and toilet sizes did not meet your expectations. Due to the nature of our heritage home, each of our rooms do tend to differ in size and layout, even within the same category. Though we strive to incorporate the same functionality and smart space solutions whilst working within the space constraints of our shophouses, we do acknowledge that the intimate charm of our property is not for everyone. We also apologise that you felt that your experience upon arrival was not the most welcoming and we provide no excuse for that. We pride ourselves on our warm hospitality and levels of service which we are able to provide our guests despite being a small boutique property and this is certainly not reflective of the high standards to which we hold ourselves to. We take your feedback seriously and will definitely address this concern with our staff during trainings too. Thank you for also highlighting your experience regarding the charges your early check-in. We will be looking into the policy and communicating it more clearly so that future guests will not be alarmed. On your last point regarding the hand sanitiser dispenser, we checked with our staff and have concluded that it was a faulty dispenser that was due to be removed. We truly appreciate you taking your time to share this invaluable feedback as it helps us to continually learn and enhance our trainings and offerings for all future guests. Thank you once more and stay safe! Warm Regards, Ammelia R. Customer Service Representative
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+1
I am overly satisfied with my booking at KēSa House, The Unlimited Collection by Oakwood! Thank you so much for a very nice staycation for my friend’s birthday! The birthday banner & card were such a surprise! The room is cozy, with some kind of elemental mixture of vintage & modern vibes. The front desk staff portrayed very good service. The location is a plus as well. Absolutely had a great time and this hotel added much on happy memories to cherish. 🤓
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Date of stay: March 2022Trip type: Travelled with friends
Helpful
Response from KeSa House Guest Services, Owner at KēSa House
Responded 29 Mar 2022
Dear Ed Robinson, Thank you once again for your kind words. This truly is a motivation for the team. It was a pleasure to have you and we hope you will come back to us soon. Till then, stay safe! Best Regards, Salina Duty Manager
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PRICE RANGE
US$124 - US$179 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about KēSa House
Which popular attractions are close to KēSa House?
Nearby attractions include Black Crow Taxidermy & Art (0.4 km), Ransack Puzzle Hunt (0.5 km), and East Inspirations (0.4 km).
What are some of the property amenities at KēSa House?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at KēSa House?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at KēSa House?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at KēSa House?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to KēSa House?
Conveniently located restaurants include Chef's Table by Chef Stephan Zoisl, Heart of Darkness, and Takeshi Noodle Bar.
Are any cleaning services offered at KēSa House?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at KēSa House?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to KēSa House?
Many travellers enjoy visiting Battlebox (1.8 km), Fort Siloso (3.9 km), and Emerald Hill (3.0 km).
Does KēSa House have any great views?
Yes, guests often enjoy the city view available here.