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273A South Bridge Road, Singapore 058822 Singapore
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ST Signature, Straits Organization’s co-living hotel brand, provides a transcendent hospitality experience featuring intelligently designed rooms and communal spaces, creating a holistic approach to the concept of Living Large. Our Signature Xperience starts by an automated self Check-in process via our chat platform.
The accessibility, affordability and fun of trying an ingenious approach to hotel accommodation are all present here. I truly appreciate the experiences of their accommodation and highly recommended.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Clean and quiet. Easy to access and high tech as all check in and out is done via the phone application. Customer service is responsive and helpful. For the location, the price is very reasonable and affordable. I will definitely come back again .
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 31 Jan 2023
Dear Alvin, Your generous compliments are much appreciated. We are glad that you enjoyed your stay with us. We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are greeted with a warm welcome note from the hotel. Well, we love the cook cove located at 2nd floor - there are fridge, stove, oven, microwave and freeflow of hot/cold water. Pots and utensils. And, guess what, there is a coffee machine too. The toilet is huge, and beautiful, at the top floor. Oh, yes, I am referring to the mix gender toilet. The whole family can have the wash up in the morning together. Because in the middle there are 4 huge basins with stage for us to put our tooth brush and tooth paste. Surrounding the basins there are 2 toilets and 2 huge bathrooms. Haha, you are right. Singapore is so space conscious therefore the emphasis of 'Huge' here. And, TV! With wifi connected so we can watch Netflix and Youtube in our room. Well, it is a budget hotel so the room is small. BUT, there are open spaces every floor, with table and sofa and a corner with hair dryer! All are good. Just ONE humble suggestion: During our stay, we noticed that most of the guests arriving at the hotel via the Maxwell LRT train station, which is just 3 minutes walk to the hotel. As the hotel is named China Town, almost all guests exit through "EXIT 1 - China Town". That take us all walk almost 10 minutes with most of us bringing big luggage with us. A short notes "Please use EXIT 2 - Food Court." will tilt the arriving experience and we won't be so emotional when we are not greeted by a human ;) Ah, well, the check in is automated check in. There is no problem for us. But, if you need any help, there is always an IPAD there on the table so we can ask for help.…
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Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip:Family - top floor at level 4 as the huge bathroom is located at level 4.
For those like to cook...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 14 Jan 2023
Dear May, Thanks for taking the time to tell us about your wonderful experience. Please be assured we will definitely take note of your feedback and continue to improve our services to make your next stay with us a better one! We still look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean rooms and common bathroom. Great location with lots of mid-high end cafe and eateries. Maxwell food hall is also walking distance for really good inexpensive authentic locals fare. MRT also walking distance. However the common kitchen area had a very pungent smell at times Online check in can be a bit tedious for some
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Date of stay: December 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Room with window a must if available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 29 Dec 2022
Dear Ninster, Thank you for sharing your comments with us. In regards to the self check-in app, the pre-registration can be done up to 6 days before arrival, this will save your time for the remaining self check-in process on your day of arrival. We will continue to improve our services to make your next stay a better one! We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, friendly staff, cold AC, good design of pantry and other areas. Toilet experience is best even when it is shared one. Pantry has good quality water dispenser, induction hob, Miele appliances such as coffee machine, ovens.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 29 Dec 2022
Dear Safari, Thank you for sharing your great review. We are truly delighted that you had a great stay. We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very happy with my stay at ST! The check in was a breeze and totally automated. Came in at 1 am, with no problems at all. Rooms and facilities are clean and modern, and the location is prime... 5 mins walking distance to 3 MRT stations, and also a lot of things locally from local food to trendy restaurants. Impressed by the Japanese toilets and smartphone activated room key. Will definitely stay again!
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 27 Nov 2022
Dear Edward, Your generous compliments are much appreciated. We are truly delighted that you had a great stay. We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best customer service. The rooms are clean and accommodating. I needed to be in China as the training was held in China Town Singapore. ST Signature was provided everything needed at affordable prices. I recommend to all travelling to Singapore to try ST Signature Hotel.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 6 Nov 2022
Dear Douglas, We are truly delighted that you had a great and comfortable stay. We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very happy with our stay. The room was clean, lovely showers & toilets. We had a large TV facing our bed. The sitting room/kitchen was quite small & nothing special, however we were very happy with the rest! Also the location is great! You are a 30 minute walk to the gardens by the bay, museums etc & you are located in a great area for food (China town)
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 25 Sep 2022
Dear Amelia, Thank you for leaving us such generous compliments. We are glad that you enjoyed your stay with us. We look forward to welcoming you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Online App Check-in, room code key and chat communication with staff; basically self service - the future. I like the idea of a private room but sharing washrooms. The hotel has a designer look, however, cleaniness should be improved. Buckets and mops in the bathrooms and storage in the staircase are not a welcoming sight. Carpet in room is not clean and marks on the wall. When the cleaniness and tidiness is kept up, it will keep its image. My contact with staff Loon was very freindly and helpful.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip:I find it is more peacful on the top floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 19 Jul 2022
Dear Carol, We appreciate your generous compliments. It is with great pleasure to know that the service rendered by our team met your expectations. We will continue to improve our services to make your next stay a better one! We look forward to welcome you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i full paid my nights before i check in but they still ask me deposit 80SGD in my visa card and will release my money back in 21 days after i check out , i dont know about that when i book this hostel , please be aware when book this hostel please
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Toh, Marketing at ST Signature Chinatown
Responded 10 Jun 2022
Dear Hizophoto, Thank you for sharing your comments with us. The check-in procedures and pre-authorisation of security deposit are complied with standard hotel regulations and guidelines, thus we seek your kind understanding. Your feedback will certainly help in improving our services for our guests. We still look forward to welcome you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.