Hotel Fort Canning
11 Canning Walk Hotel Fort Caning, Singapore 178881 Singapore
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About
#110 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Surrounded by the lush greenery of a historical park, the heritage Hotel Fort Canning offers a discreet sanctuary of calm in the vibrant city and an epitome of style and modern comfort in each of its 86 guestrooms and suites.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Bottled water
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, Chinese, Malay, Tamil
Location
100Great for walkers
Grade: 100 out of 100
140Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
11 Canning Walk Hotel Fort Caning, Singapore 178881 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit19 min
Telok AyerSingapore Mass Rapid Transit20 min
Car HireSee car hire from US$89/day
2153Reviews40Q+A100Room tips
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Located very conveniently for access to several districts, areas such as the Singapore River quays, Orchard Road, City Hall and Chinatown are just a short walk away - albeit via a network of paths, escalators and a multitdude of steps that reflect Hotel Fort Canning's position atop Fort Canning park. The park itself is a gem, and well worth exploring. The hotel is a sympathetic conversion of the military admninistration buiding built in the 1920's. The rooms are comfortable and the service decent. Our Premium room had an enclosed 'balcony' - the Deluxe rooms have the bathroom betwen the outside windows and the bedroom, somewhat quirky. Large window blinds are provided to ensure some privacy albeit at the expense of natural light. The water pressure in our second floor room was poor from time to time. We found the breakfasts to be quite reasonable buit not up to the standard of some of the mainstream hotels. The swimming pools are a welcome relief from the heat of the day, and we often had them to ourselves. There was some painting going on around the exterior of the hotel, but it rarely intruded - but perhaps not the best idea to have the painting and mechanical preparation taking place outside the breakfast room whilst people were eating, particularly with the noise and fume smells that were created. However, a small matter and I'm sure that the hotel will look splendid after its makeover. Recommended as a haven of peace and an interesting alternative to the less characterful luxury hotels found in the city.…
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Date of stay: May 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Just spent a week at this wonderful hotel. After the hustle and bustle of downtown Singapore it was so pleasant to return to the peace and tranquility on the hill. Fort Canning Park is an experience in itself. From the moment we arrived we we were welcomed by Dayan who willingly resolved several queries throughout our stay. In particular, the food and beverage staff were very helpful particularly Uncle Lee. Daisy was an absolute star looking after us brilliantly! It was a very memorable stay for our 50th wedding anniversary.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: On a hill but easy access once you work out through basement car park to DhobyGhaut.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 3 weeks ago
Dear roya735, Congratulations on your 50th wedding anniversary! We are honoured that you chose our hotel to celebrate this special milestone. We are delighted to hear that you had a memorable week-long stay and enjoyed the peace and tranquillity of Fort Canning Park. We are thrilled that our service team provided you excellent service and will pass along your kind words to them. It brings us joy to hear they were helpful and caring. We strive to create memorable experiences for our guests and are delighted to have been a part of your celebration. Thank you once again for your kind words. We hope to have the opportunity to welcome you back to our hotel in the future and create more memorable moments for you. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice location within a park. Rooms have an interesting set up and are very comfortable and classy we had the best sleep. The Staff at reception and at breakfast times very helpful. Beautiful pools for a swim.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 3 weeks ago
Dear erbr63, Thank you for sharing your feedback about your recent stay at our hotel. We are thrilled that you enjoyed our beautiful location within the park and found our rooms attractive and comfortable. We appreciate your compliments regarding our service team. Providing helpful and attentive service is our priority, and we are delighted that our staff positively impacted your experience. We will pass along your kind words to them. Thank you for your kind review, and we hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a one-week stay in Bali, a few friends and I decided to stay for 3 days in Singapore and chose the Hotel Fort Canning as our base because it is the only hotel in Singapore that is within a park. Our experience was wonderful: Dayan at front desk did everything to facilitate our stay (booking taxis for us, giving us tips of what not to miss while in Singapore, etc), Daisy in the restaurant was very professional, helpful and attentive to details. The Premium rooms we rented were spacious and very comfortable. When we return to Singapore, this is where we will stay for sure!
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 3 weeks ago
Dear YogaRetreats123, Thank you for choosing Hotel Fort Canning as your base during your visit to Singapore and for sharing your wonderful experience with us. We are thrilled that you had an enjoyable stay and that our team members, especially Dayan and Daisy, made a positive impression on you. We will be sure to pass along your kind compliments to them. We appreciate your intention to stay with us again on your next visit to Singapore, and we look forward to welcoming you back to Hotel Fort Canning and providing another exceptional stay. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in a great Park for walks and running and not too far from the city centre and Boat / Clark Quay. Rooms are a good size with large windows facing the park. Good condition and not run down. Receptionists very friendly but remainder of staff need training to look like they want to be there. Breakfasts very basic as well as dinner. Would not recommend to eat here as too many good places outside.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Get a room facing the park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 3 weeks ago
Dear pauleV9062PB, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments about our hotel. Providing attentive and friendly service is our priority, and we apologise if this was not reflected among all staff members during your stay with us. We will address this matter with our team to ensure consistent professionalism and a welcoming atmosphere throughout the hotel. We hope to have the opportunity to welcome you back in the future and provide an even better stay. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was not a pleasant experience. We arrived a day earlier then had originally booked, however did contact the hotel prior who agreed it was ok and even told us how much extra it would cost and charged our credit card for the extra amount. Imagine our surprise when we checked in and then we get told that we owe them more money!! For what reason, I’m still not entirely sure but they fiddled some numbers in front of us and said this is what you owe. Stuck between a rock and a hard place we had no option due to an unplanned illness. We got up to our room and initially it looked nice- but just don’t look too hard!! Shower glass has bad black mould imbedded in it. Bed side cabinet is falling off the wall. Dust behind where doors open. Doona cover had holes in it. We were just using this as a place to sleep after days out exploring Singapore, but for a premium hotel I expected more. We used room service a few times, the fish and chips was well prepared and enjoyable. Dessert one night included ice cream that was melted before it was delivered. Beers aren’t cold like we normally enjoy in Australia and the bar fridge didn’t help make them any colder either, it made things cool but struggled if you had more than a few items in it. Breakfasts were adequate. Overall it needs some more maintenance and TLC to bring it up to a 5 star level, and when charging people extra over the phone, bill them the correct amount so there’s no nasty surprises on check in. …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Lots of stairs around Fort Canning Park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 3 weeks ago
Dear christW3964KQ, Thank you for taking the time to share your experience with us. We apologise for the inconvenience you encountered during your stay. Your feedback is valuable to us as it helps us improve our services and facilities. We regret any confusion or miscommunication regarding the additional charges upon check-in. We will investigate the matter further to ensure such discrepancies are avoided in the future. We are sorry to hear about the maintenance issues you noticed in your room. We have addressed these concerns with our housekeeping and maintenance teams to rectify the issues and ensure a higher standard throughout our property. Once again, we sincerely apologize for the shortcomings you experienced during your stay. Your feedback is a valuable tool for us to make the necessary improvements and provide a more enjoyable experience for our guests. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, where we can demonstrate the improvements we have made. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a unique hotel, converted from the historic Fort Canning and with an incredible location, amid a beautiful park, a short walk from museums, main shopping streets and the Dhoby Ghaut station. Built as a military command centre in the 1920s, it was used during the Japanese occupation and by the Singapore army after independence. Converting a government building to a boutique hotel has meant that the rooms are quirky, and no two are exactly alike. Mine was on the first floor and the bed faced glass wall to the bathroom (converted from an old balcony). There was lots of natural light, if i was happy to look at the shower. Going to the toilet meant a fabulous view of the gardens and cities (and perhaps of me is someone was peering up). Another colleague had a room where the bath was next to the bed. That said, the rooms are charming, air conditioning powerful and facilities well appointed. If you are looking for a unique experience in a central location, I would recommend this! The breakfast buffet was substantial, though they seemed understaffed. The check in experience was being done by trainees, so was incredibly slow, given that these were all work bookings that had been made months in advance and the room was already paid for. The hotel was also absolutely deserted post 10 a.m, and it was difficult to reach anyone at the reception. I wanted to give five starts to the porters at the entrance. They were great, experienced, friendly, full of advice and cheer (and umbrellas!). Just the kind of welcome you'd want. I hope they are appreciated by the management! …
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Date of stay: August 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask to see the room or get a description of the room before you move in. They are all very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 28 Mar 2023
Dear RD293, Thank you for choosing Hotel Fort Canning for your recent stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our unique historical property and its central location. Our rooms are indeed designed to showcase the historical features of the building, and we are glad that you appreciated the designs. We apologize for the inconvenience caused during check-in and at the breakfast buffet. We appreciate your feedback, and we will work on improving our service delivery. We are thrilled to hear that our porters provided a warm and welcoming experience. We will certainly pass on your kind words to them, and we are grateful for your recognition of their efforts. Thank you once again for your review, and we look forward to welcoming you back to Hotel Fort Canning in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband always wanted to stay at this hotel. Booking it was our first mistake. We flew in from Munich and were due to fly out to Melbourne two nights later so imagine our surprise when building works in the next room interrupted sleep at 10.16pm. The room furnishings are dire and the food even worse. Breakfast on Thursday was reduced to fiasco when we were told that bacon is not provided on Thursdays. The fruit bowl by 10 am was depleted to the point of three pieces. Give the pool area a miss it’s long past its use by date and unless you like slime and green mould it’s best avoided. This once grand place is dire in the extreme. When we approached management we were given the compensatory late check out. Imagine our joy. I could go on. It’s just awful and our complaints will travel further than just this TA forum. Do yourself a favour, when your husband expresses a desire to visit, ignore him. …
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 2 Mar 2023
Dear liverbirdJ53, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are deeply sorry that we fell short of your expectations in many areas. We apologise for the disruption caused by the maintenance work, and we understand how frustrating it can be when you are trying to rest. Please know that we take this matter very seriously, and we will investigate this issue and take the necessary steps to minimise the impact of these works on our guests. We would like to explain that we stop replenishing the breakfast buffet after 10 am to avoid food wastage, as we are committed to reducing our environmental impact. However, please rest assured that our team is always available to prepare and serve fresh items upon request, and we are more than happy to accommodate your preferences. We apologise if this was not communicated clearly, and we will make sure to reinforce this with our team to ensure that all of our guests are aware of this option. We take the cleanliness and safety of our facilities seriously and will investigate your concerns and take appropriate action to ensure that we maintain high standards. We have regular maintenance programmes in place to keep our pool area clean and safe, and we will address any highlighted issues. We hope to have the opportunity to welcome you back to our hotel and provide you with a more satisfactory experience in the future. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is in a great location. Close to Orchard Rd, National Museum, Little India and of course Fort Canning park. It is marketed as a 5 star hotel, but unfortunately I would only rate it as a 4 star at best. The colonial building is beautiful and the rooms and bathrooms are impressive in their size and features. The hotel has a lap pool as well as a large swimming pool. It is the details that stop it from being 5 star. The staff were polite, but not very attentive. You need to go down to the basement to get a towel for the pool which can only be accessed on the 2nd floor. The drink I ordered from the bar was flat and had to ask for another to be made. The building needs a refresh as it is starting to look a bit shabby. We did not eat at the hotel restaurant as we prefer to eat at local restaurants instead, so I cannot rate it. These are small details but they did affect the overall experience of the hotel. As you are paying a 5 star price, it was disappointing.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 2 Mar 2023
Dear mishw23, Thank you for taking the time to share your experience at our hotel. We are delighted you enjoyed our prime location, beautiful building facade and spacious rooms. However, we sincerely apologize that we fell short of your expectations in some aspects. We take your feedback seriously and have shared your comments with our team to improve our service levels. We are committed to providing attentive and personalized service, and we apologize that we did not meet your expectations in this regard. Please know that we also have an ongoing maintenance programme in place and are continually improving to enhance our guests' experience. Thank you again for sharing your feedback. We hope to have the opportunity to welcome you back to our hotel and provide you with a more satisfactory experience in the future. At your service, we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Got the same room types as all my colleagues but my room was way smaller then others. And the front desk didn’t help as all just kept saying different interiors bs. Bad stay. They didn’t even give my toothbrush and I had to ask for it .
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Fort Canning Singapore, Guest Services / Front Office at Hotel Fort Canning
Responded 16 Feb 2023
Dear JenniferW6017, We are sorry to hear that you did not enjoy your stay at our hotel. Hotel Fort Canning is a heritage building that was originally built in 1926 as a British military administration building. As a heritage site, there were conservation guidelines that our architects had to observe when modernising the interior while capturing its original charm. While this has resulted in some size variations within the same category of rooms, every room is configured to offer optimal comfort and space. We hope to welcome you again in future, bearing in mind your preferences so that we can offer you an enjoyable and memorable experience here at Hotel Fort Canning. At your service we remain.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$228 - US$270 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeMuseum / Colonial District/Civic District / Central Area/City Area / Fort Canning
NUMBER OF ROOMS
86
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Frequently Asked Questions about Hotel Fort Canning
Which popular attractions are close to Hotel Fort Canning?
Nearby attractions include Battlebox (0.08 km), National Museum of Singapore (0.4 km), and Fort Canning Park (0.4 km).
What are some of the property amenities at Hotel Fort Canning?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Fort Canning?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Fort Canning?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Hotel Fort Canning?
Conveniently located restaurants include Flutes, Arteastiq Bistro & Bar, and The Assembly Ground, The Cathay.
Are there opportunities to exercise at Hotel Fort Canning?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Fort Canning?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Fort Canning offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Fort Canning?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.