Ibis Singapore Novena
6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543 Singapore
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About
#135 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Free shuttle or taxi services
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
Location
82Good for walkers
Grade: 82 out of 100
55Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543 Singapore
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1601Reviews78Q+A100Room tips
Reviews
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Ibis Novena is situated near the Novena Metro station, and ideal start to your day. The Hotel has all the Ibis perks, very skilled staff in courtesy and helpfulness and and a fabulous breakfast offer, not too miss. The rooms are super clean and comfortable, there is a general good atmosphere in and around the hotel. Let me congratulate the whole team, especially the Desk with Ryann, Esh, Ivy and Cecilia The best room service by Linda The helpful staff in the Restaurant with Janssen, Jolin, the outstanding Gordon. Thank you all, until next time!
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is average in terms of its rooms. But the location and the food (especially breakfast buffet) makes it a decent stay. There is a mall diagonally opposite to the hotel with multiple eating options. There is a nice Buddhist temple close by.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ibis Singapore Novena , Owner at Ibis Singapore Novena
Responded 3 days ago
Dear Amit1804, Thank you for taking the time to review your experience at the hotel. We are grateful for your comments and we hope that we are able to welcome you back again in the near future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our travel agent had to move us to this accomodation but it worked out really well. The breakfast was great every morning and the food hall and shops across the road was very convenient. It is an easy walk to Novena train station and the large shopping centre. The Manager Daniel gave great travel advice on the first morning and all staff were lovely.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Get a tourist travel pass. This hotel has great access to the train.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ibis Singapore Novena , Owner at Ibis Singapore Novena
Responded 3 days ago
Dear Kelly-Ann, Thank you for your wonderful comments and I am delighted you enjoyed your stay. The team and I look forward to welcoming you back again on your next holiday. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is good. It’s clean, the staff are friendly and helpful, the breakfast is very good. We had an issue with our room which was resolved quickly and a new room was found for us. The location is ok because the MRT is exceptional, although the walk (~600m) gets a bit old in the heat after a few days. We stayed as part of our vacation club, however I would not choose this hotel if I had to pay the advertised rate
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Location is ok for where I needed to be for a few days. It's very basic, so I would not stay longer. The is hardly any space and because of that, it is simply furnished... Almost spartan. TV was on the blink for some channels (bad reception?), towels came frayed sometimes, and there were streaks on the outside of the window (when did they last clean that?). One day, they missed cleaning the room and it was addressed when I pointed that out, so all good... But what system do they use, that this can actually miss cleaning a room?
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Conveniently located with supermarket, MRT, eating places nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed 1 week here. A very nice experience. All is perfect. Cleaning lady was very helpful. She made our bed every day, although we're told cleaning was on alternate day. It's really nice touch, as we're busy the whole day, surprised by a nice and tidy bed at night. I'd like to compliment to Jansen, the staff in restaurant. Drop several hundred bills on the floor, he return them to me. Very professional. Definitely recommend this hotel
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Date of stay: September 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ibis Singapore Novena , Owner at Ibis Singapore Novena
Responded 10 Oct 2022
Dear Ch3n9, Thank you for taking the time to review your experience at the hotel. We sincerely appreciate you nice comments and I am glad that Jansen as well as the team were able to leave a positive lasting impression. It was certainly a pleasure to meet you and we look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this SHN hotel for my helper whom we had to isolate due to to Covid. We did not have the sleeping arrangements to accommodate her at home as being my elderly mother's caregiver, she slept with her. The helper's room was occupied by our second helper who was also in isolation due to Covid. Hence we had to find alternative arrangements urgently and we are so grateful to the Ibis Novena for taking our helper in. The staff were super helpful with making sure our helper got her meals delivered up to her room. Someone from reception called in the check on her everyday to see if she was alright. I could not ask for more professional and sincere service. Breakfast was varied and very generously proportioned! We did have to pay a slight premium on the room on some nights - somehow during the isolation period, every mid-price ranged hotel was fully booked. There was one night the room rate was $400 plus when it normally is around $279. But it was important that our helper was not uncomfortable and we couldn't move her anyway since she was in isolation. Thank you so much Ibis Novena for taking care of our helper, and for helping us out during a very challenging time. It's really much appreciated! Tip: The hotel is well located in the Balestier area. There are plenty of food places to eat and Zhong Shan Mall is across the road. This helped reduce our Grab Express delivery costs because we could easily find food within a short distance from the hotel.…
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Lai, General Manager at Ibis Singapore Novena
Responded 31 Aug 2022
Dear Lynette, Thank you for taking the time to detail your maid’s experience. We understand that it’s not a pleasant experience to be isolated, so the least we could do was to ensure that she was comfortable. It was our pleasure to look after her during these testing times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sadly, this hotel has had a huge change, all downwards. The website promises all sorts of services that are no longer provided - a fact that would be illegal in most countries, perhaps even in Singapore. The major one for me is the shuttle bus to the MRT station. Advertised but no longer provided, and the management at the hotel are aware of this!!!! So, an 81 year old faces a 800 metre walk up a steep hill to the station. Impossible for me. I would never have booked this hotel if I had been aware. Other services have also vanished. What was a 3 star hotel offering 4 star service has become a two star dump with surly staff and a devil may care attitude. Rooms are still adequate, beds are comfortable, service is crap. Do not use this hotel unless you have a car or your business and interests are confined to Belestier. Overpriced second class budget??? hotel…
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Ibis Singapore Novena , Owner at Ibis Singapore Novena
Responded 31 Aug 2022
Dear ausielad2014, Thank you for taking the time to detail your most recent stay at the hotel and please accept our apologies for the shortfalls. We would like to take this opportunity to also clarify a few points. You are correct that at this stage we do not have the shuttle service, however please this was never intentional. Unfortunately, we encountered a system glitch which trigger previous hotel descriptions stating this service was available. Other than this, all other services have been restored. Please rest assured we will also look into your comments relating to the staff. This is surprising as normally we received positive feedback relating to this facet of the business. That being said, our biggest regret was the challenges you faced were not highlighted to me during your stay so that reasonable solutions could be found for the inconvenience cause. I do hope that we have another opportunity to engage and please do feel free to reach our directly to the hotel to discuss this matter further. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice buffet, nice atmosphere around the hotel. I went here with friends on vacation and stay here for 3 nights and have a great time here. The staff is friendly and helpful during our stay. We will come back after COVID-19 situation is better.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
stayed for 1 night .. this hotel is located close to the MRT station of Novena .. just across the road there is a big shopping centre where you can get some thing to eat and do a little shopping. the rooms were small but decently equipped
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$106 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis singapore novena hotel singapore
LOCATION
SingaporeSingaporeBalestier / Novena
NUMBER OF ROOMS
241
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Frequently Asked Questions about Ibis Singapore Novena
Which popular attractions are close to Ibis Singapore Novena?
Nearby attractions include Sun Yat Sen Nanyang Memorial Hall (0.3 km), Sasanaransi Buddhist Temple (0.3 km), and Zhongshan Mall (0.1 km).
What are some of the property amenities at Ibis Singapore Novena?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Singapore Novena?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Singapore Novena?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Ibis Singapore Novena?
Conveniently located restaurants include 21 on Rajah, Boon Tong Kee at Balestier, and Balestier Market and Food Centre.
Does Ibis Singapore Novena have an airport shuttle?
Yes, Ibis Singapore Novena offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ibis Singapore Novena?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis Singapore Novena?
The staff speaks multiple languages, including English, Chinese, Indonesian, Korean, Malay, and Filipino.
Are there any historical sites close to Ibis Singapore Novena?
Many travellers enjoy visiting Battlebox (3.3 km), Emerald Hill (2.8 km), and Chijmes (3.6 km).
Is Ibis Singapore Novena accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.