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ibis Singapore Novena

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1,223 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
HK
Reviewed 28 November 2014

This hotel is new, clean and cozy. Staff are all friendly and helpful The room is rather small but decently designed, considering the rate it is acceptable. Cons: the bed is comfy yet mattress keep making noise and might be too soft. And bad that there's no complimentary water and the fridge is ridiculously tiny...i mean, the size of the...

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Helpful?
Thank Q-Walker
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Q-Walker, Thank you for taking the time to tell us about your experience at Ibis Singapore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As our Ibis rooms are efficient designed rooms and therfore fridges are rather small. We hope we will be able to welcome you again...

Penang Island, Malaysia
Reviewed 7 November 2014

Having stayed here while on a company trip for the past 3 months, I have had mostly good experiences at this hotel. 1) Quality of service Equivalent to a 5 star hotel Despite not costing as much as a regular 5 star hotel, the staff at Ibis Hotel Novena really try their best to provide hospitality. They are friendly and...

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Helpful?
1Thank FoodieMan2013
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear FoodieMan2013, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Serpong, Indonesia
Reviewed 7 November 2014

Hotel is located in the hospital area. Distance from Novena Square (MRT station is in B2) about 800 meters uphill road. If you are traveling by MRT, it will be less suitable location. Pedestrian wide, some with canopy. The booking process is easy (by internet), fast check-in, complimentary welcome drink. The rooms are large enough for the size of hotel...

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Helpful?
2Thank mixfruits
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear mixfruits, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Uekermann General Manager

Reviewed 4 November 2014

Make sure you get a room that's private...window coverings are black out curtains only...mine eventually faced Balestier Rd which was ok. Service friendly, location good..convenient to Novena MRT. FOOD in cafe ok.

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Helpful?
Thank Ron C
JessicaUekermann, Front Office Manager at ibis Singapore Novena, responded to this review

Dear Ron C, thanks for sharing your comments with us regarding your experience in Ibis Singapore Novena. We are delighted to read that you have enjoyed your stay with us. We hope we will be able to serve you again in the near future. Best regards Jessica Uekermann General Manager

Geneva, Switzerland
Reviewed 3 November 2014

The Novena IBIS is a favourite. While the rooms are nothing special, they work and the bed is comfortable. Poor shower pressure. Good (speed has been upgraded recently) fast wifi The best part about this hotel is the great value and the very engaged 5 star standard employees ~ they listen, they engage and they try. What else do you...

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1Thank 100nights
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear 100nights, We very much appreciate your comments regarding your stay at Ibis SIngapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Hong Kong, China
Reviewed 2 November 2014

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Helpful?
Thank lamlam188
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Queensland, Australia
Reviewed 31 October 2014

We stayed in Ibis Novena for 5 days. My Fiance' was sick during our stay and the management sent a slice of Birthday cake for my him. It made his day :D Thanks for that Ibis Novena. The room was clean, eco friendly,and they have recycle bins. They also advise the guest to reuse towels, and recycle anything they use....

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Helpful?
Thank ivyjay
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear ivyjay, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

New Delhi, India
Reviewed 31 October 2014

The hotel Ibis at Novena is a good place to opt for the stay at Singapore. it is not exorbitantly priced and has all what you may need for stay purpose. although there is a little problem for vegetarian food at Ibis as i am a vegetarian, but on request they genuinely make an effort to give a few vegetarian...

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Helpful?
Thank arbuda
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear arbuda, thanks for sharing your comments about Ibis Singapore Novena. We are currently reviewing all our menus and will take your comments related to vegetarian dishes into consideration for the renewal. We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. We hope your next visit will...

Palmerston North, New Zealand
Reviewed 30 October 2014

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Helpful?
Thank Brian E
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Mumbai (Bombay), India
Reviewed 29 October 2014

The hotel is located in a mixed area i.e. commercial and residential . Even so it is not a crowded area. Taxi fares to the airport are around 20 - 25 SGD one way. The breakfast was good and wifi speeds are good enough for voice calls. Staff is polite and efficient.

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Helpful?
Thank GGfromMumbai
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear GautamFromMumbai, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 

Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Region: Singapore > Singapore
Price Range: $123 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Ibis Singapore Novena Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from ibis Singapore Novena staff and other travellers.
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Questions? Get answers from ibis Singapore Novena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I will not select this hotel if i ll go again in Singapore”
 of 5 bubbles 78amanv, 9 Dec 2016 | Read review
“Ask for Road facing rooms and you can have a beautiful view and feel fresh !!”
 of 5 bubbles chitu103, 16 Nov 2016 | Read review
“View đẹp, phòng rộng, phòng nhiều giường...”
 of 5 bubbles SeoYoolQuynhNhu, 5 Sep 2016 | Read review
“Unfortunately no "good" room here. Either bad or worse.”
 of 5 bubbles sunprojetjm, 24 Aug 2016 | Read review
“Request for higher floors”
 of 5 bubbles awanderingeye, 23 Aug 2016 | Read review
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