The room was clean and well furnished with basic requirements like refrigerator, beddings and safe lock. The location is excellent. Its near to the Indian market, Mustafa center and to Queen street. Washrooms and the hotel premises were well maintained. A must go for both solo and family travelers.
Booked a stay here on 2 separate occasions. First stay was on level 3 of the complex where there were less than 10 rooms, everything was swell. Room in good condition, toilet was clean, bed was clean. Perfect. I'm guessing this is for long term stay customers, since it's touted as a co-living apartment too. Second stay here was on level 2 of the complex, where there were many more rooms (maybe more than 20), perhaps for shorter stay guests. The room is in terrible need of upgrade. There was a musty smell when I entered, shower head was moldy, and overall room cleanliness was lacking. What took the icing on the cake were the 2 cockroaches I found in the last hour of my stay. I don't know what kind of hotel would do such a terrible job on pest control/cleanliness when they are actively seeking guests to stay in their establishment? As a service recovery they did offer a 10% return discount but think cleanliness on level 2 is terrible overall and I doubt I will be back anytime soon.…
Affordable, sophisticated, clean -- the self check-in process was really cool and intuitive, and created a futuristic feeling, as it was done entirely on mobile. The room was unlocked by Bluetooth. It also has nice spacious co-living and meeting spaces. Good for short stays. Location is ideal -- very near to MRT stations on both the Circle and Downtown lines, as well as a whole array of restaurants.
Great experience. The people working there were very nice and forthcoming. The process was very seamless as well. More importantly for me, the location was great and the rooms were clean and inviting. I appreciate the amenities and addition of netflix too!
the worst hotel I ever stayed. very slow process to check in with unnecessary hidden charges. it took us more than one hour just to check in. it will be my first and last stay with st signature. such a rip
We read good reviews about this co-living space and decided to book. However to our horror the room we stayed is infected with bed bugs. We only discovered it the next morning after an itchy n sleepless nite.After changing the room the following nite we found another bed bug. Clearly the whole place is infected with bed bugs. I cannot understand how did they even get a certification passed with bed bugs alive and kicking lying in the rooms. Coincidence? I dont think so. There are more bites that what i have shown here. But these are visible pictures after the next day being bitten and i m now on medication hoping the bites do not leave a scar. Super disappointed by whoever have checked and given this hotel a clean certification. Devastating outcome.
With a surprisingly modern design, extremely clean and affordable rooms compared to similar price point in Singapore, and a smart TV included in every room with Netflix and more, ST Signature Jalan Besar was my best experience staying in Singapore! I was extremely impressed with the phone app you use to check in and unlock your door rather than a key card. The staff is extremely nice, and especially recommend speaking to the manager, Shafiq. He helped with any request or questions I had throughout my stay, and had great chats together!
I will list the things that was unmanaged in this hotel. 1. There was no check-in counter. 2. Hotel staffs were not always there. 3. No security in this hotel. The hotel staff gave a key to my family without any identification. So he will not know whether he is a true family member of me!!! 4. It says clean within 3 days of the arrival but in real situation, they don’t do it! I kept asking them to clean my room (4 times) but they didn’t do it!!! 5. My room was a non-smoking area but one night the neighbors smoke and the smell came into my room. I could not sleep all night!!!!
ST Signature is a very nice place to stay Clean and a very nice place to stay.Staffs are friendly and very helpful.Location is near to mrt,groceries,food,malls.Comfort rooms are ver well maintained.The Co- living kitchen is well cleaned and well furnised.
It is very smooth and the staff reply promptly for the whole check in process. Neat nice and tidy room! Very good hardware. We arrive at 1500 at Singapore and it’s great to have more flexibility rental hours. The area is convenient.