Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
171 East Coast Road Santa Grand Hotel East Coast, Singapore 428877 Singapore
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#121 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colours, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colours that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colours are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Walking tours
Highchairs available
Taxi service
Rooftop terrace
Car park
Wifi
Rooftop pool
Adult pool
Outdoor pool
Complimentary tea
Snack bar
Vending machine
24-hour security
Baggage storage
Non-smoking hotel
Shops
Sun deck
ATM on site
First aid kit
Umbrella
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Bidet
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay
Location
Full view
93Great for walkers
Grade: 93 out of 100
188Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
171 East Coast Road Santa Grand Hotel East Coast, Singapore 428877 Singapore
Getting there
Car HireSee car hire from US$89/day
988Reviews23Q+A100Room tips
Reviews
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+1
I stayed 8 nights in Room 409 facing the quiet back alley. Hotel Santa Grand is a beautiful colonial boutique hotel, located in the heart of Katong with its many eateries, cafes & a 3 mins walk to I12 Shopping Centre. I booked directly with Ms Sylvia Goh, Manager who was at the Front Desk when I enquired & I had an awesome deal at $130 nett per night. The Superior Single room is cosy & comfortable & this could be one of the newly renovated rooms. It is well outfitted with a kettle, tea & coffee, 2 bottles of mineral water (on day of check in), iron & ironing board, hairdryer & bedroom slipper. It even has ample power plugs. Room is perfectly cleaned daily. Super! For breakfast, I walked across the road to Chin Mee Chin (next to Holy Family Church) or to Plain Vanilla Cafe. For dinner, I headed to either Five Star for zhi char or to I12 to grab a beef pie from Huggs Collective. Tim Ho Wan is another choice. So convenient & accessible. A stay here is highly recommended.…
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 4 days ago
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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We hadn’t booked into this hotel, but our booked hotel turned out to be a COVID-19 facility! What a blessing in disguise this turned out to be for us. The staff were really friendly and helpful. The room was clean with comfortable beds and a nice bathroom. The hotel also has a roof lap pool and spa which was so nice to help us recover from jet lag. We also really enjoyed the lovely restaurants and shopping centres in the area as well as the close proximity to the bayside parks and beaches. We accidentally came to stay at this hotel but next time we visit Singapore, we will book it on purpose!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 28 Jun 2022
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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Clean. Good location. Relaxing. Many places to eat. Nice roof Swim pool. Near Beach well not so near but its there about. Good staff. Good price. Too many words to write here trip advisor. Keep it 50-100. Still lagging need 100 more. My beer is finished still on this hahaha
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 29 Nov 2021
Dear Cayotel, Thank you for your wonderful reviews on our property and neighborhood. We are glad that you enjoyed your stay and the surrounding. Looking forward to being of service to you again in near future. Stay Safe, Stay Well. Sylvia Hotel Manager Santa Grand Hotel East Coast
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This is an old hotel in a great location with a rooftop pool, and lots of great restaurants nearby. Easy access to East Coast Park and Beach, plus great night life nearby. They have spacious rooms and a nice pool which is on the rooftop, so overall a great city getaway for a cosy value staycation or traveller as you get to explore the Katong area
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 20 Sep 2021
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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We can't speak highly enough of the hotel and the wonderful staff. They were all so kind and helpful to us when we stayed with our little girl. I recommend anyone to stay here. Thank you so much for your kindness.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 25 Mar 2021
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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Spotlessly clean rooms, great AC, hot and powerful showers and a bath tub. Mary on the front desk is wonderful as are her “bell captain” and the level 2 housekeeping team. Best fridge ever in a Singapore hotel, a good size, really cold and it even had a freezer compartment. Bed is quite hard but that suits me just fine. Wifi overall was good although it did get a little slow in the evenings. I didn’t use the pool. I had hoped to spend a few hours sunbathing but the area doesn’t really lend itself to that. Great location near to many funky cafes and bars on East Coast Road and Joo Chiat Road. The only tweak I’d like would be to have hand towels or smaller towels in the room too please. Also, it’s worth noting that this hotel is not currently offering breakfast under Singapore’s current coronavirus protocols.…
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: Rooms that do not face East Coast Road are quieter
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 21 Mar 2021
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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Santa Grand is perfectly located if u r looking to feast and go cafe hopping as there are so many superb cafes, bakeries and eateries right on East Coast Road. We took the eat,stay,play package on the hotel website which was amazing value. Paid only $105 inclusive of a $38 dine voucher at Platypus Cantina, the Mexican restaurant and bar downstairs. It serves delicious food and cocktails. The deluxe room was spacious, staff very homely and friendly, and the rooftop pool was small but lovely. Do book asap the pool , as only 8 pple can be in the pool at any one time due to safe distancing measures. Overall, Santa Grand exceeded expectations.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 25 Mar 2021
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
Read more
I just spent 2 nights staycation at Santa Grand East Coast. The hotel location is excellent with bus stops, good eateries and shops nearby. It is also within walking distance to Parkway Parade and the colourful peranakan shophouses. Front desk officers, Siew Chu and Jia Ying, were very friendly and polite. Siew Chu also gave good advice on nearby eateries and showed me some room types on check-in. I paid extra to upgrade to a corner room which is bigger with floor to ceiling window which overlooks a nice neighbourhood. The room is also quiet. The housekeepers were friendly, efficient and polite. Everything in my room worked. It was clean, bed and pillows very comfortable, shower consistently hot and bed linen and towels fresh. The hotel is excellent value for money.
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Date of stay: February 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 8 Feb 2021
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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Decent accommodation for the price. Clean room. Wonderful location for food with lots of good choices in the neighbourhood. Everything was great except for 1 small but basic niggle - they believe in only giving 2 small bottles of water on your 1st day ....
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Review collected in partnership with this hotel
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 25 Oct 2020
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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I stayed at the hotel for 3 nights in Oct from 14-17. Decided to book direct with the hotel because being a hotelier myself Id like for the hotel to not pay any commission to 3rd party OTA websites and also sometimes there might be a better deal too! Cons first because no stay is ever perfect right? 1) Dealt with Jimmy from Reservations and to be honest he was a tad rude and unhelpful, I just asked him if there were any pricematching and if there was a better deal and he cut me off stating if Im not happy with the rate I can book it through a 3rd party OTA website. Geesh not a fantastic start (Please retrain him to be nicer to customers or get him to learn from your Front Office or housekeeping staff who were all really quite nice! In the end spoke to Christine who was the Front Office manager or HOD and got a good deal for 3 rooms! I requested for an early checkin for my room as being the BDAY girl I had much to prepare and transport to my room to set up, asp my instructions the staff was supposed to call me when the room was ready, but apparently I was forgotten till I called back myself at 1130am and guess what the room was ready already and it was all set up at 1030am!! TBH I was a bit annoyed at the staff Mery for overlooking but thank goodness after that she seemed to improve and she was really nice if not a bit forgetful.. I checked in around 12 plus, set up all my things and the rest of the staycay was pretty nice and relaxing except for the walls were really thin. I could hear very clearly what the next room was doing but not a big issue. Except for when it came to my actual BDAY celebration, We were informed by the Front Office that we were noisy at 915pm!! I was a bit irked as by Singapore Law and based on my many years of experience staying at various hotels, all guests should lower their volumes by 10pm, sadly the hotel sided with the other guest which disappointed me greatly, On top of that my aircon stopped working at 1pm and no matter what I did the room was very hot and stuffy but I tolerated this as I was checking out soon thus coz of these 3 experiences I ranked this hotel not 5 but 4 stars only.. Now for the pros of this stay! 1) Room 203 even if it is a physically challenged room or handicapped room as some hotels may state in their websites, it has a bathtub and the fridge well the minibar was exceptionally cold which was awesome esp since I had to chill so many drinks! 2) Room aircon was nice and cold at 16 degrees which was the perfect temperature for me! 3) The beds were super comfy and pillows nice and fluffy this I never had any difficulty sleeping! 4) Most staff were nice EXCEPT Jimmy special mentions and huge thanks to Christine for arranging the rooms to be on the same floor and near each other as well as loaning me extra chairs/ Phang and Hong from Housekeeping who helped me to carry my whole box of drinks and for being so very helpful/ Jiaying from Front Office who was very helpful in answering all my questions on one of those nights I called in to check on some facilities in the hotel/ Sam also from Front Office for being very accommodating with my friends and for being very hospitable and lastly Mery whom I will forgive for forgetting to call me back because she is a pretty nice person too! 5) Location was perfect for me coz I am a huge foodie and this hotel is within walking distance to all the yummy Foodie Haunts and only 15-20 min stroll to the beach for a wonderful sunrise or sunset! 6) Lastly another pro of this property is they have a pool on the top floor which is simply amazing because the hotel is a 3 star hotel or a boutique hotel! All in All Id rate this whole experience an 8 out of 10 and would highly recommend this to anyone who would like a relaxing staycation in Katonmg/ East Coast Area!…
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: 203 is nice if you dont mind having bars in the bathroom/ 202/201 is at the corner so quieter
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Santa Grand Hospitality, Other at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Responded 25 Oct 2020
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.
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PRICE RANGE
US$93 - US$139 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeJoo Chiat / Katong / Marine Parade
NUMBER OF ROOMS
73
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Claim Your Listing Frequently Asked Questions about Santa Grand Hotel East Coast (SG Clean and Staycation Approved)
Which popular attractions are close to Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Nearby attractions include Katong District (0.2 km), Sri Senpaga Vinayagar Temple (0.4 km), and 112 Katong (0.2 km).
What are some of the property amenities at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Some of the more popular amenities offered include free wifi, a pool, and dry cleaning.
Which room amenities are available at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Guests can enjoy complimentary tea, free instant coffee, and a snack bar during their stay.
Is parking available at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Conveniently located restaurants include The Communal Place, Baba Chews Bar and Eatery, and Katong Kitchen.
Are there opportunities to exercise at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Santa Grand Hotel East Coast (SG Clean and Staycation Approved)?
Many travellers enjoy visiting Battlebox (6.7 km), Chijmes (6.1 km), and Lau Pa Sat Festival Pavilion (6.8 km).
Is Santa Grand Hotel East Coast (SG Clean and Staycation Approved) accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.