Park Avenue Rochester Hotel

Park Avenue Rochester Hotel

31 Rochester Drive Park Rochester Avenue, Singapore 138637 Singapore
Traveller (478)
Room & Suite (435)
Pool
Pool & Beach (34)

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About

4.0
#89 of 345 hotels in Singapore
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Park Avenue Rochester showcases 351 contemporary business hotel rooms and serviced suites targeting at discerning expatriates working in the business hub of one-north. Aside from being surrounded by the wonders of nature near the lush greenery of Rochester Park, one is also spoilt for choice when it comes to dining and night life with a great selection of restaurants, pubs and gourmet marts just around the corner.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Modern
Languages Spoken
English, Chinese, Malay, Tamil

Location

31 Rochester Drive Park Rochester Avenue, Singapore 138637 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Changi Airport
23.1 km
See all flights
Seletar Airport
15.3 km
See all flights
1,263Review12Q+A100Room tips
Traveller rating
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Detailed Reviews
Milk_Sheik wrote a review Mar 2020
Burton upon Trent, United Kingdom146 contributions73 helpful votes
5.0 of 5 bubbles
I often stay at this hotel when in Singapore as it is selected for me by my client. I arrived in the middle of the Covid-19 issues and the staff were professional and determined to provide a consistent service despite the disruption.
My room was cleaned to a suitable standard each day and the breakfast buffet continued in a limited capacity which was expected due to the lack of guests currently residing.
I stayed for 3 weeks in an apartment room and would recommend it. It is close to Star Vista so shops and fast food outlets are only a short walk away. The Buona Vista MTR is also a short walk away.
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Date of stay: March 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 19 Apr 2020
Dear Richard H, Thank you for your kind words of encouragement. I will certainly share your message with our team, and we look forward to seeing you again soon. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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RyanMercado wrote a review Jan 2020
Makati, Philippines5 contributions11 helpful votes
5.0 of 5 bubbles
We were shown our room which has an impossible point of view of the decent view. The staffs were all helpful and obliging, they were all enchanting which makes our stay extra amazing. Our room was cleaned fittingly unfailingly and it has each something that we required, from TV, toiletries, drawers and organizers, kitchenware and telephone if at whatever point we have requests.

I regard the goods which are painstakingly accumulated, so flooring. The spot is in like manner open, it has a halting zone as well. Striking spot in Singapore.
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 16 Jan 2020
Dear RyanMercado, Thank you for sharing your feedback on your recent visit. We are extremely delighted to learn that your overall stay with us was an enjoyable one and I am glad that our team members have played a part in making your experience a memorable one. We look forward to welcoming you back and being of service to you soon. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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Rithrade wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
My room was a non-smoking, large bed and I requested for a late checkout and was promptly replied within minutes that my request was approved. Throughout my stay, service was on point.

I did find the everything was not up to my expectation at this price range. Perhaps if it was 20% cheaper, I'd say its excellent value.

I also ordered the breakfast separately because I wasn't sure if I needed it. Thankfully the breakfast; while basic; was good enough. The only thing of note was the lack of seating arrangements by the reception and I didn't notice the egg station outside.
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Review collected in partnership with this hotel
Date of stay: February 2020
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 18 Feb 2020
Dear Rithrade, Thank you for taking the time to share your review about your stay experience. We are so pleased to hear that you have enjoyed your stay with us, and we will convey your words to the team. With regard to the breakfast area, we have highlighted the issues to our F&B partner and we are working together to see how we can improve the seating arrangements in the future. We look forward to having you with us again in the near future Thank you/with best regards, Karen SAW (Ms) Director-Operations
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Melody L wrote a review Jan 2020
2 contributions1 helpful vote
4.0 of 5 bubbles
It was an enjoyable stay and I really liked their eco friendly concept of not providing bottled water but filtered water instead. I would recommend this to my family and friends :-). The room was clean and location was close to food places therefore it’s pretty convenient overall
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Review collected in partnership with this hotel
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 19 Jan 2020
Dear melodykalislim, Thank you for sharing your feedback on your recent visit and kind recommendation on our hotel. We are delighted with your positive comments. We will convey your feedback to our service team. Thank you once again and we look forward to welcoming back to the Park Avenue Rochester again. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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fahmyzs wrote a review Jan 2020
Kuala Lumpur, Malaysia47 contributions75 helpful votes
3.0 of 5 bubbles
Arrived at this hotel for two nights on business trip.

Location: No doubt the location of the hotel is great. Walking distant to the Buona Vista MRT station, next to 2 shopping malls namely Rochester Mall and The Start Vista. There is also a green park to do some jogging.

Customer Service: I received excellent service from all of the crews. The front office was speedy and accurate, the housekeeping always prompt in delivering any of my request, and the F&B team are always welcoming. I was offered to store my luggage at the hotel during the check out since I gotta run to my office before catching my flight.

Room: I booked a superior room for my two nights stay. The thing is...the room is too small. There was just a nice path for me to walk. The walking space were too narrow to move around it. Majority of the space in the room was occupied by the king size bed. Toilet was kind of dirty. At the toilet sit, there was a stained around it. Clearly no thorough cleaning was done when they clean the toilet.

Price: I paid SG200++ per night. I don't think it's worth my money to spend on the room, but definitely worth spending on the hotel's crews.
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Date of stay: January 2020
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 5 Feb 2020
Dear fahmyzs, Thank you for your compliments about our customer service and convenient location. We would like to sincerely apologise for the lapse in housekeeping service standards and for all the inconvenience that you experienced during your stay. Please rest assured that we are working towards improving these areas as the comfort of our guests are our utmost priority. We hope that you will give us an opportunity to welcome you back for a better stay experience in the near future Thank you/with best regards, Karen SAW (Ms) Director-Operations
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ShaH wrote a review Mar 2022
1 contribution
5.0 of 5 bubbles
I booked a room for my parents anniversary. Mr Azhar greeted us warmly as we arrived. He definitely went the extra mile to ensure the needs of my parents were met. They are considered senior citizens and he made sure that what they needed were attended to. He was very attentive to the littlest details and my parents truly feel well taken care of. The housekeeper always greeted us warmly whenever we cross path as well. The microwave in the room was not fully functioning , so we called for the technician and he actually change an entirely new microwave for us immediately.
This hotel has a lot of privacy and surrounded with greenery.
I really appreciate Mr Azhar's service through out our stay, Park Avenue is lucky to have him.
We will definitely come back again!
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Date of stay: March 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Park Avenue Management Team, Marketing at Park Avenue Rochester Hotel
Responded 21 Jun 2022
Dear Valued Guest, Thank you for staying at Park Avenue Rochester! On behalf of the Team, it is our privilege to assist you, and we thank you for recognising the team’s efforts on a public forum like this. We hope to have the pleasure of welcoming you back to Park Avenue Rochester soon! Regards Team of Park Avenue Hospitality Group
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lancengym wrote a review Feb 2020
1 contribution
2.0 of 5 bubbles
The bedroom and toilet door can't be closed properly due to poor alignment. The kitchen drawers rammed against the washing machine the minute they were pulled open. Only one remote control for the TVs worked and I had to fiddle with the loose batteries before it worked. Water pressure in the shower was weak.
Most of all, no free parking. Despite having to pay, the carpark entrance was blocked with a Full sign upon arrival. After asking at counter, they checked with security, who then allowed us to drive in. Guess what we saw? 2/3 of the lots were empty...I exaggerate not!
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Review collected in partnership with this hotel
Date of stay: February 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 13 Feb 2020
Dear lancengym, Thank you for sharing your feedback on your recent stay experience. We sincerely apologise for the experience you encountered and we have looked into the points you mentioned with the departments involved to prevent the occurrence of these shortfalls in the future. With regards to the parking, we seek your kind understanding. The parking facility is owned and managed by the Rochester Mall hence it is chargeable. We will definitely share the feedback with our partner who is managing the car park. Thank you for your patience and we look forward to the opportunity of welcoming you back for a better stay experience in the near future. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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Girliejo71 wrote a review Jun 2022
86 contributions18 helpful votes
3.0 of 5 bubbles
Location is within walking distance of the metro Bueno vista. This is on the green line very handy, the circle line (yellow) can take you anywhere you want to go, the metro service is fantastic. We only stayed two Amy’s so plopped to use our Revolut cards as a tap on tap out rather than purchase a travel pass. This worked out S$6 max each day. Remember to tap Out!

Room was too small for two adults with suitcases but if you only hVe a back pack I suppose may be ok. The air con worked our first night but the next day it was freezing it wouldn’t go off wouldn’t change nothing, reception sent a workman up who couldn’t assist, we where told an air con engineer would fix it. We went to the pool to warm up before coming back to the room the dress for the day.

On return the air con was fixed,

Fresh drinking water tap in bathroom is handy.

Plenty of places to eat and drink close by, new mall just 5 mins walk. Restaurant in hotel is good.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Park Avenue Management Team, Marketing at Park Avenue Rochester Hotel
Responded 19 Aug 2022
Dear Girliejo71, Many thanks for telling us about your experience at Park Avenue Rochester! We appreciate your constructive feedback towards the improvement of our services and we hope to have the pleasure of welcoming you back for another pleasant stay! Regards Team of Park Avenue Hospitality Group
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jessicazhuo wrote a review Mar 2020
Singapore, Singapore2 contributions
3.0 of 5 bubbles
Practical hotel if u are here on business near buona vista area (west of sg) and need a convenient near office location to stay the nights.

Individual deluxe suite living area has kitchenette and sitting area but very dim, even with all lights turned on. Brightest area in the suite is bedroom and toilets. Overall ok if u r here for business and need a reasonable place to sleep and rest.
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Review collected in partnership with this hotel
Date of stay: March 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 19 Apr 2020
Dear jessicazhuo, Thank you for staying with us during your recent trip to Singapore. We sincerely appreciate your feedback on the dark atmosphere at our hotel room and will certainly take this into consideration during our renovation plans. We look forward to another opportunity to be of service to you. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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igibson2020 wrote a review Feb 2020
1 contribution
2.0 of 5 bubbles
My wife and I stayed for a week, partly in a room and then for a few days in an apartment. The rooms were okay although for the price of the apartment I would have expected a lot more. The water filter didn't work, the washing machine leaked and there was a strange smell. When we asked for something from room service (milk, ice, blankets) the staff tried to help but sometimes their response was a little odd, like they didn't usually do such things. Room service robot was really cool but the food was average and pretty expensive. $18 for 2 coffees?
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Review collected in partnership with this hotel
Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Excursion701456, Director-Operations at Park Avenue Rochester Hotel
Responded 16 Feb 2020
Dear igibson2020, Thank you for highlighting this to us and please accept our sincere apologies while we investigate the issues highlighted with the relevant departments. At Park Avenue Rochester, we strive to provide a memorable stay for our guests, and this is not the usual hotel standards that we have always been known for. With regard on the pricing structure of our room service, we has been shared your feedback with our F&B partner who constantly strives to ensure that our prices remain competitive. Once again, we would like to apologise for the inconvenience caused from this shortfall. We hope that you'll give us another chance the next time you visit our garden city. Thank you/with best regards, Karen SAW (Ms) Director-Operations
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SriChennai61 asked a question Apr 2019
Chennai (Madras), India54 contributions95 helpful votes
Do you have rooms without carpets for allergy patients?
Answer from JedAfterthought
Levin, New Zealand240 contributions79 helpful votes
Best to check directly with the hotel; but actually my small room had no carpets; I also stayed in a suite later that week and it was all hard floors plus a couple of small mats. So I think it would work for you!
Alo asked a question Jan 2019
Singapore, Singapore1 contribution1 helpful vote
For long stay, would it allows dogs?
Answer from Mitchy
Singapore502 contributions158 helpful votes
I think best for you to ring up the hotel to find out.
Alo asked a question Jan 2019
Singapore, Singapore1 contribution1 helpful vote
For long stay, would it allows dogs?
Answer from Lynn S
Singapore48 contributions12 helpful votes
Dear Alio, I am sorry, I do not know about the hotel's animals policy. This is a question you would have to ask of the manager at the hotel. Kind regards Lynn
Answer from moominoid
Canberra, Australia125 contributions70 helpful votes
It's about a mile from the university. There is a bus #95 it seems or you can get the subway from Buona Vista Station to Kent Ridge - 2 stops on the CC line. Or even get a taxi - they are cheap in Singapore. I wouldn't recommend walking given the weather and all the busy large roads. When I stayed at this hotel I was at a conference at the hotel and didn't go to NUS. But I did use Buona Vista station, which is very close to the hotel.
James W asked a question Sept 2018
3 contributions4 helpful votes
Is it possible for get child care for a few days ? We have a baby.
Answer from Adam M
Solihull, United Kingdom98 contributions47 helpful votes
I have never seen this facility. Suggest you call the hotel and they might be able to arrange it for you.
Hilartious H wrote a tip 10 Jun
1 contribution
5.0 of 5 bubbles
"Find Ram and Kimberly for help. They are very supportive "
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Shervanthi H wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Would recommend for a business stay. Close to the MRT. Staff exceptionally helpful."
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Curious26707571162 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"This is a hotel / serviced apartments I was staying in a serviced apartment "
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Joseph Kim wrote a tip Apr 2024
Penang Island, Malaysia1 contribution
5.0 of 5 bubbles
"The location is not close to city but not far away too, around 15mins by Grab~"
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Discover12082296980 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"One of the best hotel we had stayed!! "
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Not the right property for you?
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PRICE RANGE
S$172 - S$265 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOne North / Queenstown
NUMBER OF ROOMS
351
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARK AVENUE ROCHESTER HOTEL (S̶$̶2̶2̶9̶) S$161: UPDATED 2024 Reviews, Price Comparison and 719 Photos (Singapore) - Tripadvisor

Frequently Asked Questions about Park Avenue Rochester Hotel
Which popular attractions are close to Park Avenue Rochester Hotel?
Nearby attractions include The Star Vista (0.2 km) and The Star Performing Arts Centre (0.2 km).
What are some of the property amenities at Park Avenue Rochester Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Avenue Rochester Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Park Avenue Rochester Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Park Avenue Rochester Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Park Avenue Rochester Hotel?
Conveniently located restaurants include Les Bouchons Rochester, Canton Paradise, and Long Black Cafe.
Are there opportunities to exercise at Park Avenue Rochester Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Park Avenue Rochester Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Avenue Rochester Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Park Avenue Rochester Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to Park Avenue Rochester Hotel?
Many travellers enjoy visiting Fort Siloso (7.6 km), Chijmes (7.0 km), and Haw Par Villa (2.5 km).
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