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Fragrance Hotel - Riverside

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Traveller (234)
Room & Suite (118)
Pool & Beach (50)
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Overview
  • Excellent12%
  • Very good45%
  • Average26%
  • Poor9%
  • Terrible8%
Travellers talk about
“clarke quay”(127 reviews)
“rooftop pool”(52 reviews)
“rooms are small”(49 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
Rooftop Terrace
2 Star Hotel
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Reviews (921)
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294
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61
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92
294
168
71
61
Show reviews that mention
All reviewsclarke quayrooftop poolrooms are smallcentral mallbudget hotelplace to sleepmrt stationclose to shopsconvenience storemerlion parkbars and restaurantsdouble roomthe hotel is cleanexcellent locationyour luggagebottled waterbus stop
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1 - 5 of 686 reviews
Reviewed 3 days ago

I am putting 5 star for this hotel because it lived up to our expectations for the budget hotel in the perfect location. We stayed in this hotel for 4 nights on Easter holidays and we were very happy with our choce, the price is...More

Thank lloyd255100
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 2 days ago

Dear Lloyd255100, It is wonderful to hear that the hotel had met to your expectations. Additionally, I am appreciative that you had taken the time to share this positive review of your stay with the rest of our travellers. Yes, 28 HongKong Street, located directly...More

Reviewed 4 days ago

Stayed for few nights. Location was good with nearby MRT stations within walking distance enabling me to easily get around exploring Singapore via train. Chinatown was within a 10 min walk from the hotel. Room was small with no windows. Ventilation could have been better....More

Thank tastyjuice007
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 2 days ago

Dear TastyJuice007, Thank you for your recent stay at Fragrance Hotel - Riverside. While the Superior Room you had booked for your stay does not offer a window view, ventilation is provided via the air-conditioning unit. To reduce the room humidity, the hotel recommends a...More

Reviewed 5 days ago via mobile

Arrived a day late due to airline disruptions we paid $103 including breakfast when we booked with booking.com. Upon arrival they charged us $143 for the same room without breakfast. The room was tiny, shower was the smallest I have ever seen, no fridge or...More

Thank redcoat59
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 3 days ago

Dear RedCoat59, Whilst I do not have the exact details of your hotel stay based on your information and profile name provided in your TripAdvisor review, I believed the SGD143 room rate that you had paid upon your arrival was for the room upgrade from...More

Reviewed 1 week ago via mobile

I was traveling solo for a two night layover in Singapore. This was a great, centrally located hotel in what I found to be the foodie end of town - Clarke Quay. Rooms are really small and the bed was a little on the firmer...More

Thank Vicki S
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 1 week ago

Dear Vicki S, I am appreciative of your positive comments regarding your recent stay at the property. For the traveller's information, Fragrance Hotel - Riverside is a five-storey building that was formerly a commercial shop house which had been refurbished into a hotel property. It...More

Reviewed 1 week ago via mobile

Great location within easy walking distance of river. Friendly staff. The rooms are very basic, cramped and not very well equipped. The internal rooms don't have windows so quite stuffy and stale. That said we booked on a budget and focused mostly on location. For...More

Thank Bapaksi
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 1 week ago

Dear Bapaksi, Yes, Fragrance Hotel - Riverside is located perfectly at just 290m away from the historic Singapore River, which has been Singapore’s lifeline for over 150 years. This 3.2-kilometre long river that flows through the Central Business District was once bustling with trade and...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (234)
Room & Suite (118)
Pool & Beach (50)
Dining (7)
Amenities (7)
Family and Play Areas (1)
Questions & Answers
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16 April 2018|
AnswerShow all 4 answers
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! As the buses and trains cease operation by midnight hours, we would thus recommend the following... More
1
Vote
Joyce23
30 March 2018|
AnswerShow all 6 answers
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! Yes, we are pleased to inform that all hotel guests enjoy complimentary Wi-Fi service during their... More
1
Vote
Janette C
28 March 2018|
Answer
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! We wished to clarify that our Superior or Deluxe Room offers either a Queen Size Bed or two Single... More
0
Votes
Room Tips
"Choose a room with a window on a higher floor Ask for a free phone in the reception"
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"Swimming pool is so quiet."
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"dont stay here"
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"Higher floors, towards a corner or not too close to the lift. Try to get at least a window with a view."
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