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Bad condition of Room. Torn wallpaper,bathtub not functioning. Thats not the way to stinge on Quality!. Its ridiculous like a no star hotel. No amenities. Will not strongly recommend,breakfast is meant for tour groups.Friendly staff but even after suggestions,not even compensated in any way.More
Thank A TripAdvisor Member
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 10 February 2017
Thank you for your feedback. We are taking seriously with regards to your experiences at the hotel and sincerely apologize for the unsatisfactory experience. It would be grateful if you could write to firstname.lastname@example.org to share your experience further with me.
I went to Here with my mates four months ago. Grateful for your kind service. And that's nice live(concert) on ground floor.
But we gutted to your oily breakfast:(More
Thank 史也 下
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 9 February 2017
Dear 史也 下,
Thanks for your kinds words on the service we have provided and the time you took to share them with us.
Be informed, that we will improving on our breakfast menu and for even less oily. All the best and see you...More
Frindly staff, in a worn down hotel.
This hotel is not up to pare! I have spent 1800 nights at hotels, during the last 17 years, and this hotel is among the worst once! Filthy filthy DIRTY carpet, noice worn down AC, where the temp...More
Thank Peter V
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 7 December 2016
Thank you for your feedback. We are very sorry to hear that your recent stay with us was unpleasant.
We are investigating the matter. The management is addressing the disappointments and service lapse.
We appreciate the time you have taken to share this...More
This place was bad, room was dirty, bathroom tiny, and tub spout was loose from wall and kept moving around. When we first arrived, our room had been prepaid in advance from travel agency. However, they wanted 100.00 dollars security ( cash Singapore dollars). For...More
1 Thank Clifford L
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 15 November 2016
Thank you for your valuable feedback.
We are investigating the feedback on the condition of the room which is the most concern to us as this did not represent the standard of our room cleanliness.
As for the SG$100 cash deposit, it was...More
The rooms in the hotel were not special at all, but they were kept nice and clean. If it would be just about the rooms, I wouldn't rank the hotel with 4points.
What makes this hotel special is the friendliness of the staff, starting with...More
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 27 October 2016
Greetings from Quality Hotel Marlow!
Thank you for choosing us as your preferred accommodation. it is always a great pleasure to welcome our guests.
We are pleased to learn our friendly staff were able to extend a memorable experience to you. Our service...More
US$75 - US$218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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