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Quality Hotel Marlow

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201 Balestier Road, Singapore 329926 Singapore
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Traveller (165)
Room & Suite (413)
Dining (52)

About

#301 of 367 hotels in Singapore
Location
Cleanliness
Service
Value

Quality Hotel Marlow is an excellent choice for travellers visiting Singapore, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Close to some of Singapore's most popular landmarks, such as Kuan Yin Thong Hood Cho Temple (1.3 mi) and Haji Lane (1.4 mi), Quality Hotel Marlow is a great destination for tourists.

Quality Hotel Marlow is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Singapore. For guests with a vehicle, parking is available.

While in Singapore, you may want to check out some of the restaurants that are a short walk away from Quality Hotel Marlow, including Newton Food Centre (1.1 mi), The Banana Leaf Apolo (0.8 mi), and MTR Restaurant (0.5 mi).

If you’re looking for something to do, Little India (1.0 mi), Sri Veeramakaliamman Temple (0.8 mi), and Sun Yat Sen Nanyang Memorial Hall (0.7 mi) are a nice way to spend some time, and they are all within walking distance of Quality Hotel Marlow.

Enjoy your stay in Singapore!

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Banquet room
Spa
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
361Reviews3Q+A42Room tips
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John wrote a review Jun 2019
8 contributions6 helpful votes
The room was acceptable it had tea and coffee making facilities had all we needed, breakfast was just acceptable in the choices available, it was close to bus stop,but a long way from train station. This would not stop me from staying again but would probably try somewhere else next time for a different experience.
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Date of stay: April 2019
1 Helpful vote
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Response from Quality_Hotel_Marlow, Marcomm at Quality Hotel Marlow
Responded 13 Aug 2019
Dear Guest, Many thanks for your valuable comment. Please rest assured that we will look into the issues for improvement if needed. We are really thankful for your feedback, we look forward to your next visit soon. Regards, Marcomm Quality Hotel Marlow
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A dissatisfied client wrote a review Jun 2019
1 contribution1 helpful vote
Travelled to Singapore first time thru Thomas cook. This hotel is worst ever and night mare. Never ever book this hotel. The staff at reception Mason and the lady are extremely I'll mannered. I had my relative injured so requested for a room lil earlier that check in time. They refused . They have no human touch at all. The piano longue - we ordered some tea. My son was tired so he slept on the sofa ...the staff came and said he cannot sleep here and they were very rude in making people leave. Hopeless and very unprofessional and cleanliness in restroon is crazily bad and ugly. My mistake that I trusted Thomas cook who selected this hotel for us. Theywill loose their business soon and customers if they keep dumping their clients at hotel Marlo in Singapore. Pathetic experience
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Date of stay: June 2019
1 Helpful vote
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Response from Quality_Hotel_Marlow, Marcomm at Quality Hotel Marlow
Responded 13 Aug 2019
Dear Guest, Thank you for your valuable feedback. I am sorry to hear that you weren't satisfied with the competence of our cafe staff. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We hope that we will have another opportunity to welcome you back and recover your impression of the hotel. Thanks and warmest regards, Marcomm, Quality Hotel Marlow
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Satyartha P wrote a review Jun 2019
1 contribution
we stayed with quality marlow for almost 3-4 days , but was very dissapointed with the behaviour of the staffs especially the front office . the guys at front office behaved really rude to my wife as she told them there was some problem with the wifi . she was asked to come again and again to front office and inspite of telling them that we were with kids and its difficult to come again and again to front office to sort the wifi issue . the guy literally shouted at my wife , we were just about to call the police when another front office lady named shanti and offered apologies . even i was denied to meet the general manager and they asked me to find him by searching the website. i do not understand being in the hospitality industry how could a hotel hire such people who dont
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Date of stay: June 2019
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Response from Quality_Hotel_Marlow, Marcomm at Quality Hotel Marlow
Responded 13 Aug 2019
Dear Guest, Thank you for your valuable feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We hope that we will have another opportunity to welcome you back and recover your impression of the hotel. Thanks and warmest regards, Marcomm, Quality Hotel Marlow
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Sandeep wrote a review Jun 2019
3 contributions6 helpful votes
Front office staff is very rude and unhelpful especially the women.Too small rooms,hardly any restaurant available & one which is available closes by 10 pm. No concierge or porter services available.Limited breakfast buffet spread especially eggs.
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Date of stay: May 2019
2 Helpful votes
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Response from Quality_Hotel_Marlow, Marcomm at Quality Hotel Marlow
Responded 13 Aug 2019
Dear Guest, Thank you for your valuable feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team and your stay in our hotel. All your comments are essential to educating our staff about good and bad service. Also, we are currently looking into making amendments to our breakfast and lunch menus by the following month. We hope that we will have another opportunity to welcome you back and recover your impression of the hotel someday. Thanks and warmest regards, Marcomm Quality Hotel Marlow
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Chetan Kabra wrote a review Jun 2019
2 contributions1 helpful vote
This hotel is far from how it looks in the photos. The hotel staff is also not polite at all and given a choice, please prefer any other hotel. There is some problem in the taps which always gives hot water irrespective whether u want it or not. Even when u choose cold water, the taps still gives hot water. I stayed here for 3 days and would recommend you to go to any other hotel but not this one.
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Date of stay: June 2019
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PRICE RANGE
US$102 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn singapore, singapore quality inn, quality hotel singapore
LOCATION
SingaporeSingaporeBalestier / Novena
NUMBER OF ROOMS
240
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