Grand Mercure Singapore Roxy
50 East Coast Road Roxy Square Roxy Square, Singapore 428769 Singapore
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Room & Suite (863)
Dining (248)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 12/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure Singapore Roxy
Updated 12/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#90 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
The Grand Mercure Singapore Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Taxi service
Paid public parking on-site
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese, Malay
Location
Full view
94Great for walkers
Grade: 94 out of 100
226Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
50 East Coast Road Roxy Square Roxy Square, Singapore 428769 Singapore
Getting there
Car HireSee car hire from US$89/day
5616Reviews128Q+A100Room tips
Reviews
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+1
Rooms at the Grand Mercure Singapore Roxy is aging but functional. I stayed at the Studio Suite, which had warm earthy tones, low lighting, a marble tiled bathroom, and a carpeted living room. Said to have a "chic minimalist zen" vibe, I didn't quite feel it, although I still decently enjoyed the experience. . The large king size bed is clean and comfortable, with sheets changed daily (!). The working deck is spacious, and the wireless internet is fast and stable although the router is exposed beneath the table. The television has a decent range of cable channels, but isn't a smart TV, so there's no option for streaming. . The bathroom features a toilet, shower, and bathtub in separate areas, with amenities stocked. The shower has options for regular or rain shower mode. The bathtub is decent sized, easy to use, however, you cannot shower standing up due to the lack of a splash guard. . Service at the Grand Mercure Singapore Roxy is professional and efficient. Reception staff work quickly, checking guests in or out, with porters to assist with baggage during peak periods. They demonstrate good knowledge of the surrounding areas of interest. . Housekeeping staff work efficiently as well, turning around rooms with good effort, though a little more attention to detail in cleanliness would be welcome. . Their affordable price range per room night, and proximity to the airport, make the Grand Mercure Singapore Roxy hotel one of the better options. . Food at the Grand Mercure Singapore Roxy is primarily from their all-day dining restaurant, Feast Roxy. Sadly, the Executive Lounge was undergoing refurbishment during my visit, so a section of Feast Roxy was carved out as a replacement lounge. . The service staff at Feast Roxy seat guests quickly, and proactively offer to clear finished plates throughout the meal, but don't engage in much conversation. Quality of dishes, at least for breakfast, is decent enough (though with the myriad dining options around the hotel, I'd rather dine elsewhere). Dishes are generally about average in taste and presentation, not terrible, but not particularly exciting or memorable.…
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For many services the staff simply denied squarely. Non generous. No respect for the foreign guests. Very poor welcome. In the name of covid protocol they are just making sure people are wearing the mask to the nose level and that's no focus on germ-free heigene. However, it is as clean as Lilly white. For cleanliness it is 5 star but on generosity of the staff it is not more than one. For location also it is one star. There are equally good hotels at Merlion area which charge even less.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Its a good hotel, very neat and clean. Rooms size is spacious. House keeping staff is very courteous. Food in the restaurant is yummy. Good variety of food in breakfast buffet. For vegetarians- not plenty of options, but still many- like salad, fruits, breads/buns, noodles, muffins, other cakes, yogurt, hash brown/potato wedges / small potato cutlet/ or something similar every day. So you can make your own customised veg sandwich or burger with different salads and sauces. The hotel has a small cafeteria at the ground level adjacent to reception area, and serves delicious pasteries. The only thing which I found over expensive here was the RTPCR test. They charge $91 for test where reports are expected to be delivered within 24 hrs and for quick report that gets delivered within 6 hrs they charge $216 per person, which I believe is very expensive. Rest all is good. There are 3 vegetarian restaurants also available near to the hotel. Grocery shops are too just across the road. Hotel has its own shopping complex adjacent to the hotel building, many nail salons are available, so ladies do try the nail treatment/ art at a reasonable starting price of ₹20 onwards.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Vegetarian restaurants nearby..1 just across the road, other two at 3-4 mins walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
3d2n staycation in this hotel. Walking distance to East coast park and parkway parade is just opposite. So many food and if you’re hungry in the middle of the night, there’s 7/11 opposite where you can get express/instant food. The room, the staff and service: AWESOME! will definitely come back
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Get the poolside room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
People were nice, especially check in agent on our 1st night. Room was value for money and comfortable. I enjoyed the location as it was not overally busy. Breakfast buffet while not the most lavish was still enjoyable, and pool was ok. Once again area for me great, staff members pleasant and knowledgeable.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I enjoyed my stay for 2 nights and Mr. Rosheen was very friendly and he took care of my booking fast. He is very caring and make sure my stay was comfortable. The location is close to Bugis Junction and There is Hawker Centre across the hotel which is very convenient. Quiet hotel and will be back for sure! Thanks
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The last time I was here just be about 3 years ago. Back then I was pleasantly surprised at how much I enjoyed staying here. This time round, even with some expectations, I still really enjoyed the stay. The room at 15th floor looks really new to me. Even the furnishing and carpet. It’s clean, quiet. Service here is always one of their strength . Parking is convenient . Going to east coast for a run is easy. Lots of local traditional food options and restaurants around. Another great stay.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I like this hotel because they have an executive lounge, but it has been closed since my last two visit. Next time I will check whether it is already open or not before booking this hotel again. Thank you for Mr. Marimuthu who was very helpful.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
this hotel used to provide free shuttle from changi but because the pandemic theres no more hope it will be provide again. All the staff friendly n nice especially mr iskandar the manager 👍 Already stay here more than 5times.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My first 1 star review... also the last time I would ever stay here. After an 8 hour delayed midnight flight from Melbourne to Singapore, we were looking forward to our private transfer arranged by the Hotel. Alas, the young gentlemen had our name wrong. That's fine... but the look he had on his face as we approached was of confusion. Before he even greeted us we was on the phone. I asked if everything was OK, to which he replied... not really, your family won't fit in the car he had. Rather than have a pointless debate about why didn't he get a larger car, at 6am and severely delayed flight all we wanted to do was get to the hotel, we I told him to take my wife and our baby, I would take our toddler with me the hotel via taxi. As we checked in, we explained our situation and how the transfer didn't work out as booked and planned... the duty manager William Kong, rather than apologised shoved the invoice for the transfer in my face and said "we organised this for you, you should at least say thank you"... flabbergasted, I said the service booked wasn't the service received, in light of me having to catch a taxi & having to be separated from my wife and our baby. William continued to justify their stance by stating I hadn't informed them of how much luggage I'd be bringing, despite never being asked to do so when booking with them. Simple maths for William, I booked a room for my wife and kids, he or his team should have organised a vehicle suitable for that size. He also stated it was a third party provider, not the hotels own vehicle. Further subsequent investigations revealed the hotel booked for only one passenger and NOT for a family... still no apologies, hence the need for me to write this scathing and disappointing review. The room itself was apparently an "upgrade" - not sure how when it was the furthest room from the lifts, can be draining when you have two kids and also right next to a fire exit so you'd occasionally hear the door opening, perhaps by staff. The air-conditioning was very loud and thought it would die whilst there. Breakfast was average. Location, not great... nothing there for kids, our fault as we should have done better research. All in all, never again. I would never stay at this place and would avoid it at all costs. No value, appaling service and location not ideal as there are lots of construction around.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$135 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure roxy singapore hotel singapore, grand accor roxy hotel, grand mercure roxy hotel singapore, mercure singapore
LOCATION
SingaporeSingaporeJoo Chiat / Marine Parade
NUMBER OF ROOMS
576
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Claim Your Listing Frequently Asked Questions about Grand Mercure Singapore Roxy
Which popular attractions are close to Grand Mercure Singapore Roxy?
Nearby attractions include Parkway Parade (0.2 km), Sri Senpaga Vinayagar Temple (0.4 km), and 112 Katong (0.2 km).
What are some of the property amenities at Grand Mercure Singapore Roxy?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Grand Mercure Singapore Roxy?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Mercure Singapore Roxy?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Grand Mercure Singapore Roxy?
Conveniently located restaurants include The Communal Place, Baba Chews Bar and Eatery, and Katong Kitchen.
Are there opportunities to exercise at Grand Mercure Singapore Roxy?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Grand Mercure Singapore Roxy?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Singapore Roxy offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Mercure Singapore Roxy?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Grand Mercure Singapore Roxy?
Many travellers enjoy visiting Battlebox (6.6 km), Chijmes (5.9 km), and Lau Pa Sat Festival Pavilion (6.6 km).
Is Grand Mercure Singapore Roxy accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.