GRAND MERCURE SINGAPORE ROXY (S̶$̶1̶7̶8̶) S$150: UPDATED 2019 Hotel Reviews, Price Comparison and 1,878 Photos

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

The Grand Mercure Singapore Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with DAILY COMPLIMENTARY SHUTTLE SERVICE. Now, one can enjoy complimentary usage of Handy smartphone with unlimited International calls to 10 selected countries and mobile data.

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Property amenities

Restaurant

Room Service

Free High Speed Internet (WiFi)

Fitness Centre with Gym / Workout Room

Free Parking

Bar/Lounge

Pool

Spa

Airport Transportation

Babysitting

Banquet Room

Breakfast Available

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Public Wifi

Shuttle Bus Service

Wheelchair Access

Room features

Air Conditioning

Family Rooms

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Mid-range

Residential Neighbourhood

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:UP TO 30% - EARLY BOOKING

Hotel deals

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Contact

50 East Coast Road Roxy Square, Singapore 428769 Singapore

011 65 6344 8000

Getting there

Changi Airport11 km

Hang Nadim Airport37 km

See all nearby hotels

Nearby restaurants

Baba Chews Bar and Eatery

3 minAsian

Rabbit Carrot Gun

4 minBar

See all nearby restaurants

Nearby attractions

Parkway Parade

3 minSpeciality & Gift Shops

Sri Senpaga Vinayagar Temple

See all nearby attractions

5,160Reviews

1,878Photos

113Q+A

100Room tips

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Popular mentions

Efficient airport hotel

This has been the second time we have visited this hotel and it seems to have improved within a year.The front desk at both arrival and departure was helpful friendly and efficient.We had a good sized room;clean and well equipped.We had a bar snack and wine in the Bistro.Good…

Date of stay: January 2019

Response from GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy

Responded yesterday

Dear CLIVE C, thank you very much for sharing this great review of your return-stay at the Grand Mercure Singapore Roxy. It is nice to know that you had such a good time, enjoying the facilities and friendly service provided! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you again soon and we look forward to making your next visit as pleasant as the previous ones. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Hotel's Favourite

An overall excellent experience

Our experience was a total pleasure from the moment we entered the lobby on arrival to our departure the following evening. Staff were friendly, efficient and accommodating. Our room was well-appointment, clean and comfortable. A convenient location, minutes from the city and…

Date of stay: December 2018

Response from GrandMercureRoxy_GM, Manager at Grand Mercure Singapore Roxy

Responded 3 weeks ago

Dear C5686JLsara, Season's Greetings ! Thank you so much for taking the time to share your recent experience at Grand Mercure Singapore Roxy with the TripAdvisor community. We are always very happy to hear and read how much our guests enjoyed their time with us and I do agree with you that we are at a very convenient location too. We hope to have the pleasure of having you staying with us very soon again. Sincerely, Priscilla Ng & Roxy Team Executive Assistant Manager Grand Mercuer Singapore Roxy

Exellent stay at the Roxy

I am very pleased to write my review on my wonderful stay here. Having travelled all the way from Connecticut I Was very jet lagged but once I arrived all my exaustion was eased with friendly and kind staff, a wonderful room, and excellent food in the restaurant. I was able to…

Date of stay: January 2019

Response from GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy

Responded 2 days ago

Dear Alana D, thank you so much for taking the time to post this wonderful "5-star review" of your stay at the Grand Mercure Singapore Roxy. It is great to know that you had such good time, enjoying the facilities and the friendly service provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you again soon and we look forward to making your next visit as pleasant as the recent one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

best customer service

we checked in with a sick daughter with onset of chicken pox. manager R came through at 3am with a staff member when I called looking for a doctor. arranged ice bricks and what ever else we requested.suprised her with a card signed by all the staff, a fruit tray and little soft…

Review collected in partnership with this hotel

Date of stay: January 2019

Response from GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy

Responded 2 days ago

Dear Journey15890756990, thank you so much for sharing this wonderful review of your stay at the Grand Mercure Singapore Roxy. It is great to know that you appreciated the friendly service provided by our team and we hope that your daughter has fully recovered by now! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you and your family again soon! Sincerely, Klaus Gottschalk General Manager & the Roxy Team Grand Mercure Singapore Roxy

Overall 5*+ experience

We chose the Grand Mercure for our honeymoon trip this January and we are really happy we did. We had an amazing experience on our trip and the Grand Mercure had a lot to do with making our stay comfortable. Shuttle Service We took the shuttle bus from and to the airport and…

Date of stay: January 2019

Response from GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy

Responded 2 days ago

Dear jameelurrahman, thank you very much for posting this fantastic, detailed review of your honeymoon-stay at the Grand Mercure Singapore Roxy! It is wonderful to know that you and your wife had such a great time on this special occasion, enjoying the facilities and friendly services provided! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We wish you all the very best and hope to be able to welcome you back in the near future! Sincerely, Klaus Gottschalk General Manager & the Roxy Team

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Album Categories

All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas

ゆったりしたバスルーム。シャワーが固定式なのが残念。

清潔で広く、窓からは海が見えました

Professional photo exclusively commissioned by TripAdvisorGrand Mercure Singapore Roxy

The Junior Suite at the Grand Mercure Roxy Singapore

Professional photo exclusively commissioned by TripAdvisorGrand Mercure Singapore Roxy

The Deluxe Room with Pool View at the Grand Mercure Roxy Singapore

Professional photo exclusively commissioned by TripAdvisorGrand Mercure Singapore Roxy

The Deluxe Room at the Grand Mercure Roxy Singapore

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Hi we are staying at your hotel over New Year and would like to go in to twon to see the fireworks. I imagine it will be very difficult to get a taxi back. Is it possible and safe to walk back?

Hi Singapore is very safe and where you are staying is a safe area. Definitely do not suggest walking to see the fireworks unless you do not mind walking for more than two hours along the water path to garden by the bay. Taxi are easily available so no worry. Enjoy!

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How much does the hotel charge for the deposit upon check in per day?

They swipe your card for £50 I think but don’t cash it unless you purchase anything from the mini bar or charge anything to you room on checking out.

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We were thinking of staying 22 july 2019 Would the MRT station be complete by then?

Hello, thank you for your interest in staying at the Grand Mercure Roxy, here in the historic and vibrant Katong district on Singapore's beautiful East Coast! Please be advised that the new MRT line will not be completed by next year, however, as previous correspondents have pointed out - other public transport options are very conveniently available, as well as very reasonably priced taxis, We look forward to welcoming you next year and look forward to making your stay most enjoyable. With best regards from Singapore. Klaus Gottschalk General Manager

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We have two rooms booked from 29th Dec to 1st Jan. How much would it be to upgrade to an Executive room?

Hello - please contact our reservations department at the hotel with further details of your booking - we'll then be able to provide you with a quote for the upgrade: Best regards. Klaus Gottschalk General Manager

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Have connecting rooms in there?

Have... i boked 2 deluxe rms n requested connecting rms. The hotel has connecting rms. Best to state it in when u book.

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