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Mandarin Orchard Singapore

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#69 of 309 Hotels in Singapore
Certificate of Excellence
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Mandarin Orchard Singapore
Mandarin Orchard Singapore
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9,175 Reviews from our TripAdvisor Community

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Showing 8,524: English reviews
Philippines
Reviewed yesterday NEW

EXCELLENT LOCATION- very close to the MRT, mall everywhere, and you can find the nearest money changer. VERY NICE ROOM- huge room and bathroom, i really enjoyed the complimentary phone... it is very helpful because you can bring it out and it has an internet and free calls. FOOD- buffet breakfast and i love their croissant. <3 <3 <3

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Helpful?
Thank Fatima Marielle S
Tawau, Malaysia
Reviewed 3 days ago NEW

The checking-in was smooth but my room was in the "other" tower which was not clearly pointed out to me at the counter. My assumption of "further up on the right" was much further than what I thought and the shopping mall did not help either. Even the elevator was not clear and asking people who were in uniform got...

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Helpful?
Thank Steven_Teo
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Steven Thank you for your writing in reviewing the hotel; we appreciate your input in helping the hotel to improve. We are sorry to hear about the service lapse you experienced with our reception. We always strive to provide excellent Asian hospitality and aim to create the most comfortable environment for each and every one of our guests. We...

Buffalo, New York
Reviewed 3 days ago NEWvia mobile

PROS Great location in the busiest stretch of Orchard Road. Numerous shopping malls within a few steps, including one attached to the hotel. Two subway stations within a five minute walk. Great club lounge on 38th floor with panoramic views of Singapore and wonderful and abundant food. Courteous, attentive staff. Our Meritus Club room wasn't too big but all amenities...

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Helpful?
Thank Zodiac54
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for taking time to write review of your recent stay at the hotel. We are pleased to hear you enjoyed the the location of the Hotel and the experience at the Meritus Club. Our Meritus Club is truly value for money with complimentary all-day drinks and exclusive check-in and check-out service. It is great to know...

Reviewed 3 days ago NEWvia mobile

Well considering for a corporate meeting place... It has everything that you need. The ball room is big with all the facilities. The rooms are good enough as for most of the 5 star hotels usually are. The attached shopping mall is a nice place to wander around in evening for shopping and dining. Good experience.

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Helpful?
Thank Filraz A
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Filraz Thank you for your wonderful review of the Mandarin Orchard Singapore! It is wonderful to know that you find our hotel conducive for business purposes and happy to know you visited the Mandarin Gallery shopping mall. The mall may be accessed directly from guests’ room floors. If there is anything you find is missing in business meeting aspects,...

Ramsgate, United Kingdom
Reviewed 4 days ago NEW

We stayed for one night at the Mandarin Orchard Hotel for one night after our cruise from Dubai. Hotel is in an excellent location on Orchard Road, with its own Mall and very close to several others. Large Spacious Rooms, very helpful and friendly staff, but terrible check-in process - possibly due to the large number of guests all arriving...

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Helpful?
Thank DeryckWheeler
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Deryck Thank you for taking time to write review of the hotel; we appreciate your input in helping the hotel to improve. We are disappointed to learn about your stay experience on this occasion. While we strive to create a unique and memorable experience for all our guests, we are sorry if this was not the case this time....

Dhaka City, Bangladesh
Reviewed 4 days ago NEWvia mobile

I have had an experience of staying in this fabulous hotel for a week long duration. To my views the hotel room was very cozy and clean, hygienic toilet, delicious breakfast and meals. Moreover the location of the hotel is just at the centre of the city with all sorts of services and amenities. The hotel is surrounded by a...

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Helpful?
Thank msa1912
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your sharing a lovely 5-star review of your recent long stay with us at the Mandarin Orchard Singapore! We are happy to know that your needs and expectations were met in every aspect. The hotel always aims to create a unique and memorable experience for each and every guest and we are heartened to know...

Reviewed 5 days ago NEW

The location of the hotel is so accessible because there are near nice facilities or restaurant around and transportation is just around the corner. The room is nice and very comfy, the service is also fine. The food is good.

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Helpful?
Thank JRhecel
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for sharing your excellent review of the Mandarin Orchard Singapore! We are most heartened to hear you had lovely experience in your recent stay with us. We are glad to know you found the food to be great, our staff to be hospitable, and room to be comfortable. We always strive to deliver warm Asian hospitality...

Medan, Indonesia
Reviewed 5 days ago NEW

The location of the hotel was surrounded by good restaurants and shopping mall. Have clean and spacious room. They provide compliment smartphone to take outside of hotel and it was very useful and helpful for us. Featuring up to date information about restaurants, tickets, nightlife

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Helpful?
Thank Sani_Ayudha
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sani Thank you for your hearty 5-star review of the Mandarin Orchard Singapore! Cleanliness and hygiene is very important and is always a top priority at the hotel; we are pleased to know it had met your expectations. It is also wonderful to learn our new addition of 'handy' smartphone brought about great convenience for you where it provides...

Auckland Region, New Zealand
Reviewed 5 days ago NEWvia mobile

Stayed for business . Hotel well located near Orchard Road and our office. The rooms and beds are comfortable . Plenty of hangers and space. A good range of Toiletries including toothbrushes and razor My key disappointment was the check in staff. They were slow, and distracted .

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Helpful?
Thank jackirmic
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Jack Thank you for your review of the Mandarin Orchard Singapore! It is heartening to know that you found our hotel conducive and you enjoyed the convenience of being located in the midst of the city centre. We are pleased to hear of your assurance on our range of amenities. We have noted your feedback on reception and reiterated...

Reviewed 6 days ago NEWvia mobile

I visited this hotel from Feb 10 until 13. (-) Takes a long time when checking in, the room was old and dark, hot water had a problems, until we called engineering to fix it, air con is too cold even though we set it for 30 degree celcius, breakfast not so nice, (+) located at the Orchard area

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Helpful?
Thank Luke Leeroy L
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Luke Thank you for taking the time to write your review of the hotel; we truly appreciate your input in helping the hotel to improve. We are sorry to hear about stay experience with us at check-in, in-room air-condition, and at breakfast. We understand that glitches do occur and we are pleased to learn that engineers onsite 24 hours...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Triple Three
Triple Three
Cuisines: Sushi, Asian, Singaporean
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 

Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $257 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct and Asiatravel.com Holdings so you can book your Mandarin Orchard Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
32 questions
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view over the city towards the Harbour”
 of 5 bubbles Bearly69, 15 Feb 2017 | Read review
“club room with access to club lounge is highly recommended.”
 of 5 bubbles emadsalma, 15 Feb 2017 | Read review
“Upper floors have better views”
 of 5 bubbles 951dewd, 12 Feb 2017 | Read review
“I wish I knew”
 of 5 bubbles joannamT9105VO, 11 Feb 2017 | Read review
“Ask for the Orchard Tower”
 of 5 bubbles 47JamesT47, 31 Jan 2017 | Read review
5 of 5