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Pan Pacific Orchard

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Pan Pacific Orchard
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2,003 Reviews from our TripAdvisor Community

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Showing 1,857: English reviews
Indonesia
Reviewed yesterday NEWvia mobile

This is an excellent hotel,close to meet,malls and making it convenient to get around Singapore. The restaurant and bar was good. The jazz mjg was great too. Handy was helpful. The service from Irene from operator and Marilyn at concierge willing help us. Will definitely come back o this hotel when we return.

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Helpful?
Thank iamroxy88
Singapore, Singapore
Reviewed yesterday NEW

Just celebrated my daughter's birthday with the whole family...and i chose the right place. It's very accessible. Clean rooms, nice amenities, great food and very accomodating staff. Will surely be back.

Review collected in partnership with this hotel
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1Thank chichay2017
Reviewed yesterday NEWvia mobile

The service here is excellent.staff are nice and helpful.i love the food here.special thanks to Roxanne who help me a lot showing direction and fixing my booking.Pauline from lobby lounge so sweet and accommodating.

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Helpful?
1Thank Golda S
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager

Perth, Australia
Reviewed yesterday NEWvia mobile

Recently stayed at the hotel first time I have ever stayed at the Pan Pacific hotel chain, and this hotel with its staff blew us away. The lounge access and food amazing breakfast was a great selection and had the option to have a nice hot cooked breakfast. Afternoon drinks and food also great. Thanks for the friendly service see...

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1Thank Ryno86709
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations and that you had the opportunity to try the delectable cuisine and drinks at the club lounge. We look forward...

Reviewed 2 days ago NEWvia mobile

It was a fantastic experience! A special mention about Mr. Arjun- the F&B Manager. He was so helpful n accommodating. The entire staff was very warm n courteous. This hotel is the best example for the hospitality industry. The premier rooms were quiet spacious. This was the perfect choice for our stay in Singapore.

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Helpful?
Thank Prashantt J
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for giving us a perfect rating. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in serving guests better. We look forward to seeing you again and as always, continue...

Singapore, Singapore
Reviewed 2 days ago NEW

it's one of the best 5 star hotel to stay in Singapore and is centrally located All The Staff does Excellent Service The Food Of The Hotel Is Also Excellent Like Home overall A Excellent Hotel To Stay In Singapore With All Facilities. Which A 5 Star Hotel Should Have

Review collected in partnership with handy
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Thank anildubey1198
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager

Reviewed 2 days ago NEWvia mobile

Our team of History Of India was put up at the Pan Pacific from Vir Das, Kavi Shastri & crew. Chinese New Year celebration is quite a good time to be here. The breakfast buffet was quite interesting with a wide range of Indian, oriental & western spread. The buffet lunch and dinner had an oyster bar, fresh lobsters, shrimps...

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Thank Ashvin G
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are happy to hear that you had the opportunity to try the delectable cuisine and drinks at 10 at Claymore and the club lounge respectively in the hotel. We are also glad to hear that you have enjoyed the spa treatment at our award-winning St. Gregory. We...

Raipur, India
Reviewed 2 days ago NEWvia mobile

Its One Of The Best 5 Star Hotel To Stay In Singapore And Centrally located in Orchard Road All The Staff Of The Hotel Provides Excellent Services To Their Guest As Well As Are Friendly.Courtiious As Well As Extremely Helpful To Their Guest Chef Of The Hotels Also Cooks Extraordinary Food Like Home Breakfast Of The Hotel Is Fabolous Overall...

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1Thank tanmay108
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for giving us a perfect rating. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit to Pan Pacific Orchard, and as always, continue to be at your service....

Singapore
Reviewed 3 days ago NEW

Had a great staycation. Hotels staff are very accommodating to guest's need. Housekeeping was very efficient as well. The studio twin room was nice and spacious to stay in. All the staffs are very friendly and courteous as well. Would MOST DEFINATELY STAY AGAIN !!

Review collected in partnership with handy
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Thank dianaaaaaaaa175
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to have your staycation with Pan Pacific Orchard. We are glad to hear that you have enjoyed your stay and that you will come back to stay with us again. We are also delighted that the impeccable service delivered by our associates was able to exceed your expectations. Looking forward to your next visit...

Reviewed 3 days ago NEWvia mobile

The staff is friendly, their try to accomplish our request. The hotel location just good... the ambience of the hotel is cozy. The room is big and the bathroom is good but dont have electric plug for hairdryer. The breakfast just Good. Not much choice for Chinese food. Too many indian food. I think the hotel must serving much more...

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Helpful?
Thank Leo F
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We are also pleased that you enjoyed the convenience of staying at our hotel,...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $239 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Pan Pacific Hotels Group, Expedia, Agoda, Travelocity, Priceline, Asiatravel.com Holdings, Orbitz and Hotwire so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#10 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#22 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
23 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the pool side might be quieter, on weekends it can get a bit loud at night on the orchard road side”
 of 5 bubbles Markus403, 13 Jan 2017 | Read review
“Walk to the right of the lobby to Isetan Shaw towers, links to underground tunnels to many great shopping and train station.”
 of 5 bubbles CherylC668, 4 Jan 2017 | Read review
“Rooms are very quiet and very clean!”
 of 5 bubbles soldier1273, 4 Jan 2017 | Read review
“Executive rooms very spacious. Mid-range price refers to prices in Singapore which are HIGH!”
 of 5 bubbles Sweetpeas89, 30 Dec 2016 | Read review
“Take a Club room to enjoy the privileges in the Lounge”
 of 5 bubbles 660markusl, 20 Dec 2016 | Read review
5 of 5
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