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Novotel Singapore Clarke Quay

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#70 of 309 Hotels in Singapore
Certificate of Excellence
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5,591 Reviews from our TripAdvisor Community

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Showing 4,777: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Hotel was in a great location for restaurants and also to walk along the river to the basin area. The hotel rooms were spacious, very comfortable and quiet. Bathroom also nice size and comfortable. Wifi worked and a good working area. Breakfast was good.

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Helpful?
Thank Winslow96B
Turin, Italy
Reviewed yesterday NEW

It used to be one of my favourite points in S'pore, my last stay before this one was in 2011 and everything is still the same. First of all, porters are rude. I am used to greet people when I arrive in a place: I was barely given a nod with the head by two of them. Ok. One of...

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Thank joeluft
Australia
Reviewed 3 days ago NEW

This is an excellent hotel showcasing the Novotel brand. Everything runs very efficiently, even though the light system in the rooms is a little confusing. Rooms overlooking Clarke Quay have great views to Marina Bay and the light show. The staff are great, and I would like to thank Serena and Willie who checked me in and always tried to...

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Thank michaelsch15
sussex
Reviewed 3 days ago NEW

Stayed here for 3 nights in November. The location is excellent, right opposite a pedestrianised street full of bars and restaurants. You really don't need to go anywhere else, and just below the hotel is a handy 7-11store The hotel has one of thse entrances on the ground floor where you have to take the elevator a few floors up...

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1Thank Pier P
Reviewed 5 days ago NEW

We chose the Novotel for its location near to Clarke Quay. Our room 1202 was very small, with the king size bed having to be pushed alongside one of the walls, which made it difficult for the second person to get in and out of bed. There was a very small wardrobe and no drawers or shelves to unpack clothes....

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1Thank Patricia N
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Patricia N, I am very sorry to hear of your disappointment with your experience during your recent visit to the Novotel Singapore Clarke Quay. This is certainly not typical of the experience that we aim to provide our valued guests, kindly accept my sincerest apologies. Please rest assured that the series of unfortunate incidents you have encountered in you...

Reviewed 6 days ago NEWvia mobile

Located literally at a hop skip jump from the most happening place clarqe quay this place has everything you need...the room is not too big but sufficient for a family of 3... 7/11 just below the hotel and also a mall right below the building...we had the best time...the staff was very courteous...the breakast is awesome....pool is good enough ...after...

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Helpful?
Thank sprabhu78
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear sprabhu78, Thank you very much for taking the time to provide us a review. It’s a delight to know that the location,facilities and team left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and services....

Reviewed 6 days ago NEW

Hotel is on a great location next to Clarke Quak with heaps of bars and restaurants. Breakfast buffet was really great. Staff flexibility might be a bit better and friendlier. They gave me wrong directions twice. Not nice... Rooms are OK but need some refurbishment, especially the showers.

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Helpful?
Thank Philipp G
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Philipp G, Thank you for making Novotel Singapore Clarke Quay your home during your recent trip to Singapore. I am glad to hear that you were pleased with the hotel’s proximity to Clarke Quay and that you enjoyed the buffet breakfast at The Square during your visit. I do note your feedback on the service you received from the...

Melbourne, Australia
Reviewed 1 week ago

My husband and I stayed at the Novotel for 2 nights in November 2016. Reception is on level 7 which seems unusual until you realise that there are restaurants and shops on the bottom levels.(There is a small stand next to the supermarket downstairs which serves really good vanilla and melon softserve.) The reception staff were very polite and professional...

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Helpful?
Thank JulieB3333
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear JulieB3333, It’s our immense pleasure to have served you and thank you very much for your review.I am glad to know that the central location of the hotel was very convenient for you. It’s a delight to know that the team,buffet breakfast and fit of the room left a positive imprint on you.Your comments have been shared with the...

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

We visited the Novotel in late November for a 4 night stay. The room, 1214, was a good size and very clean, it is a corner room and is a little bit smaller than other rooms we could see on the plan, this may of accounted for the position of the toilet, which is very close to the shower glass,a...

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Thank A TripAdvisor Member
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear TripAdvisor member, Thank you for taking the time to write a review of our hotel. We are truly grateful for your feedback and very pleased to hear that the strategic location of the hotel was well-liked by you. We appreciate your constructive feedback and on behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you...

Reviewed 1 week ago via mobile

My new husband and I stayed here for the start of our honeymoon. Upon arrival we were upgraded after advising the reception staff (Gareth) that we had just gotten married. Gareth wanted to ensure our room was ready and presented us with two vouchers for drinks in the bar to occupy ourselves whilst he checked on the room. The breakfast...

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Helpful?
Thank Emma A
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Emma A, Thank you for choosing to stay with us and I am elated to know that you had an overall enjoyable experience with us. Guest satisfaction is very important for us and hence we’re pleased to know that you were accorded an upgrade by Gareth as well as that he served you well.It's also a delight to know...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, Asian, Singaporean, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $216 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Travelocity, Orbitz, Booking.com, Odigeo, Priceline and HotelTravel.com so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
39 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an executive room for views and use of executive floor.”
 of 5 bubbles michaelsch15, 5 Dec 2016 | Read review
“Rooms facing river side are quieter.”
 of 5 bubbles Arcturuz, 24 Nov 2016 | Read review
“2 sides have excellent views, one of the river and Clarke Quay, the other of the harbour and Clarke Quay..”
 of 5 bubbles helencG3187AW, 21 Nov 2016 | Read review
“Pay extra for the Privilege upgrade”
 of 5 bubbles 59Wanderer1955, 17 Nov 2016 | Read review
“Be an ACCOR member”
 of 5 bubbles williamrV1270KQ, 14 Nov 2016 | Read review
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