Mandarin Oriental, Singapore

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Mandarin Oriental, Singapore
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Fully refundable before Thu, 2 May
Breakfast included
S$720
Fully refundable before Fri, 3 May
Breakfast included
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S$652
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About

5.0
#12 of 342 hotels in Singapore
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Lying in the heart of Marina Bay, Singapore's main dining and entertainment district, we are perfectly situated for business and leisure. Combining subtle Oriental touches with luxurious contemporary comforts, our rooms and suites exude a sense of understated style. From cappuccinos and cocktails to delicious cuisines from around the world, we have dining for every taste. From our outstanding spa to personalised fitness sessions, we offer a multitude of ways to achieve mental and physical wellbeing. From high-profile meetings to weddings, events and special occasions, we offer the perfect setting combined with unbeatable service.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Marina View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more

Location

5 Raffles Avenue Marina Square, Singapore 039797 Singapore
158Reviews2Q+A28Room tips
Traveller rating
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Detailed Reviews
NunoC wrote a review Mar 2024
28 contributions17 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
A recently renovated classic luxury hotel in a superb location. The views, the pool, the internal decor and relaxing vibes were the highlight of the stay as well as the complementary bikes.

Positives:
- location and views are superb.
- direct acess to marina square shopping.
- great service.
- amazing warm pool with bay views. It was very cleaned and open till 22h00 so you can swim at night which is very cool with that view.
- silent renovated rooms, with neutral light colors, very relaxing.. everything works as it should, the AC, the fridge, the curtains.. a perfect room to relax. Top bed and linens. Loved the room bar furniture, very beautiful. Small luxury touches such as automatic light floor sensors at night.
- amazing complimentary bikes. One of my Singapore highlights was to daily take the bicycles trough Gardens by the Bay nearby to the hotel, which is so much better than walking as you get the movement breeze.
- a great value for the stay as I got a 4th night free as a member.

Negatives:
- Natura Bisse bath products for me are just not good enough for such a hotel brand and status. I would totally replace them.
- in someway the renovation felt short. The rooms and halls are superb although the carpet floor always raise cleaning issues. It was in a great condition but in the corners there were some cotton / small dust, that is understandable. The room bathroom was perfectly clean; I felt very strange that there wasn't a soap disher. When I asked for one they managed to get a really outdated metallic tray.. so weird as the rest of the room was so stylish and beautiful.
- The Dolce Vita restaurant outdoors are in desperate need of renovation, feels very outdated (pink and green is a difficult match to pull out in a modern and stylish way). The gardens surrounding it and near the gym are also in need of better care too.
- the most striking thing was the round old pink/red carpets in the central hotel lifts with stains...come on, better replace them to a non textile floor.. it feels very bad in one of the lifts at least.
- some small tiles missing in the pool floor. I personally would include a jacuzzi in the upper area of the pool grounds.
- in most of the hotel floors there are beautifully centerpieces with flowers, but in the breakfast/ embu restaurant floor there is a weird ugly furniture..didn't understand..
- Cherry Garden restaurant decor is uninspired compared to the rest of the hotel.
- the breakfast for me was a let down. The place itself is indeed beautiful! However I constantly felt uncomfortable as contrary to the rest of the hotel. It was always freezing cold and most of time feels very noisy and even chaotic (in contrary to the silent and relaxing vibes of the rest of the hotel). The amount of food is massive, although I think it would be preferable to reduce the variety and improve its quality. Nothing was truly amazing except the fruits. The hot dishes were most of the time cold.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Use the bikes.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded 4 weeks ago
Dear NunoC Thank you for being a Fan of M.O and for taking the time to share your detailed review to the online community. We are pleased to learn that you appreciated our rejuvenated spaces along with the interior design details that add warmth and beauty to our hotel. It is with delight to hear that our colleagues’ exemplary service and our hotel's perfect location in Marina Bay that accords our guests stunning views from our elegant rooms and outdoor swimming pool, as well as convenient access to some of the most exciting destinations in Singapore, was a lovely highlight of your visit. On another note, we regret to hear that some aspects of your stay were not up to expectations, and we would like to apologise for the inconveniences that you have experienced. Please be assured that your valuable review will be used to address the concerns that you have raised to ensure that we consistently deliver exceptional experiences. We hope that you will grant us an opportunity to provide you with a more memorable stay in the future. Yours sincerely Jill Goh General Manager
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AgentFleming wrote a review Jan 2024
Sydney, Australia49 contributions29 helpful votes
5.0 of 5 bubbles
Sensational renovation to this stunning hotel, with a few minor issues outlined below. We stayed in connecting Marina Bay Rooms between Xmas and New Year for two nights. Our 17 year old daughter was travelling with us and we all loved the new decor and style of the hotel. On arrival we were greeted by a lovely member of staff who took us straight up to Haus65 on Level 21 for check in and drinks. Haus65 is the fabulous Oriental Club Level (12+) location, impeccable service and a very impressive experience.
Our rooms were beautifully appointed, slightly smaller than we expected with limited room for suitcases but nonetheless, incredibly stylish with first class technology - from electric black out curtains to mood lighting in the bathroom. The beds were incredibly comfortable and we all slept very well.
Breakfast was fantastic with a vast array of food from an extensive buffet. Staff were attentive and thoughtful but did seem slightly overwhelmed due to the volume of guests - it was particularly busy.
The Pool area is wonderful however, the use of spaces could do with some further thought. Appreciate it's a busy time of year but for those wanting to relax by the pool, it was quite hard to do that with young families jumping and squealing within a few metres of you. In such a high end hotel, we would have expected that young children/families have a separate pool to play in as it was almost impossible to switch off from the noise although we appreciate the hotel is catering to all, we are unlikely to consider the hotel again during this time of year. The Four Seasons has a pool for Adults and Children 12+ on one level and a Family pool on the rooftop for example.
Small service/planning issues...it was particularly busy however, we arrived late in the afternoon and had to wait for over an hour to access our rooms which was a little disappointing. The next day, Housekeeping didn't clean the top of the bathroom basin in our room and our teapot still had the teabags left in it from that morning. 1 x English Breakfast teabag for two people in a room was a bit odd given it's the most popular tea, more were brought when we asked. Breakfast is bedlam some mornings, would highly recommend the hotel considers sections for families and large groups so adults or individuals dining can enjoy a more peaceful breakfast experience. It did feel like a buffet on a cruise ship full of passengers.
We really wanted to lie by the pool to relax but it was particularly noisy and full of young children. Felt like a holiday camp so ruined the experience for us really but we do understand that it was a very busy time and the hotel likely full. Families are entitled to have fun but it was pretty underwhelming trying to have a swim with children jumping on top of you.

Overall, it was an excellent stay but we do wonder if the hotel is trying to cater for everyone but hasn't quite planned the facilities so everyone can enjoy it? Adults should be able to enjoy the experience they want to have, as much as families.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Go to breakfast as early as possible if you are in the hotel during the peak holiday season.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental Singapore, Other at Mandarin Oriental, Singapore
Responded 3 Jan 2024
Dear AgentFleming Thank you for choosing to celebrate the festive season at Mandarin Oriental, Singapore. We appreciate the time you took to share your valuable feedback with us. We are delighted to hear that our fresh spaces, beautifully appointed Marina Bay View Room, and breakfast selections were lovely highlights of your stay. We are also heartened to know that the impeccable service rendered by our colleagues had contributed to your positive impression of our reimagined lounge, HAUS 65. On another note, we would like to apologise for the inconveniences that you have experienced during your stay. We understand the frustration that you felt and would like to assure you that our team will use your review to explore ways in improving each of our guest’s experiences. We hope to have an opportunity to provide you with a more enjoyable stay in the future. Yours sincerely Cindy Kong Hotel Manager
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Xinyi C wrote a review Mar 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
We chose MO as our choice of wedding venue. Was really impressed with their service during venue hunting. Our wedding co-ordinator Sharlyn is with us from the start of planning till the wedding day. She is always there to answer all our questions and accommodating to all our needs and requests for the wedding. Really thankful for her in making sure our wedding was a wonderful experience.

Would also like to thank the banquet manager Oscar and his team in ensuring the banquet went smoothly. Our guests complimented that the staff were very attentive to their needs and food served was timed nicely.

Thank you to AV assistant Ismin for ensuring our photo montage, video montage and songs played were great and had no technical difficulties. He even suggested a play a photo slideshow while guests were having food.

Thank you to chef yong, chef tan and his team for the wonderful food served. All the guests complimented the food was one of the best they had.

Special thanks to our bridal assistant Alice for helping with the gown, following the bride around and taking care of the small little details (eg giving a straw to ensure bride makeup is not smudged, ensuring food is packed and served to the room for couple to eat after the banquet). Really thankful MO provided this service as it really takes a lot of stress off on the actual day.

Would also like to commend on the friendly reception staff and valet staff, always smiling and welcoming us.

If you are considering MO as your wedding destination, we would highly recommend as we are very very happy with the service provided. Do look for Sharlyn if you would like to plan your wedding. 😊😊
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded 3 Mar 2024
Dear XinyiC Thank you for choosing to celebrate such a momentous occasion at Mandarin Oriental, Singapore and for sharing your feedback on TripAdvisor. We are heartened to learn that you had a fabulous wedding with us. It is rewarding to hear that you and your guests appreciated our chef’s culinary creations as well as our colleagues’ service. Your warm compliments for the commendable hospitality that you received from Sharlyn, Oscar, Chef Yong, Chef Tan, Alice, along with our audio-visual and culinary teams, are a testament to our commitment to delivering exceptional experiences. We look forward to sharing your inspiring review with the team as I am sure it will encourage them to continuously strive towards excellence. We hope to see you again for another memorable visit. Yours sincerely Jill Goh General Manager
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SeyseyEngland wrote a review Mar 2024
Chandler’s Ford, United Kingdom259 contributions156 helpful votes
5.0 of 5 bubbles
We arrived in Singapore and was greeted at the airport with our booked transfer through the hotel, we had a long flight from the UK and arrived 8am so we were really pleased when we were taken to our room when we arrived at the hotel, we checked in within the room and luggage followed.
The room we booked for the 4 nights was a club room which gave us access to the priority lounge where we had free drinks and snacks through out the day.

We were even entitled to free cocktails up to 7.30pm in the lounge on the floor 21.

The location and the staff were fantastic, all the staff in the hotel couldn’t do enough, the breakfast had so much choice.
Our room looked over MBS and the beds were so comfy.

If your looking at maybe booking this hotel and our unsure, you won’t be disappointed.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded 10 Mar 2024
Dear SeyseyEngland Thank you for writing us a wonderful review. It is with delight to learn that you had an exceptional stay with us. Your compliments on your seamless arrival experience and appreciation for our wide range of breakfast delight, along with our offerings at HAUS 65 are encouraging to hear. Likewise, we are glad that you enjoyed our fantastic location by the bay which accords our guests convenient access to Singapore’s top destinations and stunning views from our elegantly appointed rooms. I look forward to sharing your lovely praises with the team. We hope to welcome you back for another perfect stay. Yours sincerely Jill Goh General Manager
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philaveller wrote a review Mar 2024
Kilchberg, Switzerland152 contributions70 helpful votes
+1
5.0 of 5 bubbles
Only two months after the last stay at the MO Singapore we stepped into the lobby again and were at home...

Staying at a Marina Bay View room with Haus65 access is unbeatable. Believe me, I know many hotels in Singapore.

The staff of MO Singapore is what makes it so unique.

They know us, we know them. We always look forward to seeing them again.

This time once again Indian Chef Santosh wanted to spoil us with a surprise menu.
He just asked what we would like to eat and then surprised us with some Indian-Fusion dishes, finishing off with Omani lobster as main course.

Thank you Andrew and Jaya from Haus65.

See you in April again. We can't wait any longer. It is becoming a tradition to celebrate our son's birthday at the MO, long way from home....
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded 7 Mar 2024
Dear philaveller Thank you for sharing your warm praises on TripAdvisor. It is with delight to learn that you enjoyed another exceptional stay with us which was made outstanding by our Marina Bay View Room, offerings at HAUS 65, and chef’s creations. We are pleased that you appreciated the exemplary hospitality rendered by our colleagues, especially Chef Santosh, Andrew, and Jaya. Your kind compliments for their remarkable service serve as a motivation for all of us to consistently deliver unforgettable stays. We await the pleasure of welcoming you back in April. Yours sincerely Jill Goh General Manager
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Xyz wrote a review Sept 2023
2 contributions
5.0 of 5 bubbles
As the first couple to hold our wedding in the newly renovated hotel, we were nothing but surprised at how newly renovated the interiors were. The atrium suite was well lit with LED wall that enhanced the whole experience. The bridal suite was amazing as our date fell on F1 period, the tracks and fireworks view were stunning.

We would like to extend our greatest gratitude to our event manager, Ji Wen En that made sure everything was smooth. The whole wedding planning left us only praises for him. He did his best to meet all our requirements and even exceeded our expectations. He knows his field well and advise us a lot in this whole journey. He was easy to talk to and always try his best not to disappoint us. He even replied our queries late into the night before the wedding.

We would also like to thank Oscar, the banquet manager and Alice the bridal assistant. They were professional in handling and attending to our needs during the event, making sure we were comfortable. There were small hiccups but Oscar managed to resolve timely and all our guests enjoyed themselves thoroughly. The AV in-charge Sathia and Sulaiman ensured the whole event ran smoothly with no incident from the AV side of the house.

Lastly, thankful to the chef, Chef Tan for preparing the great food which our guests were all satisfied. The portion was good and tasted great. Feedback from the food tasting were well taken note of and we saw the feedback taken into consideration on that day.

Wouldn’t have chosen another hotel for our big day as MO has really exceeded our expectations in all areas.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 20 Sept 2023
Dear Txy1234 Your review fills us with immense joy! Being the first wedding couple to celebrate in our newly renovated hotel is truly special. We're thrilled you appreciated the fresh interiors and the enchanting LED all in the atrium suite. A heartfelt thank you for recognizing Ji Wen En, our exceptional event manager. It's lovely to hear he provided valuable advice and was dedicated to ensuring you a flawless experience. Oscar, Alice, Sathia, Sulaiman, and Chef Tan, also thank you for your kind words. They're delighted to have played a part in making your day memorable. Your feedback was invaluable in crafting the perfect menu. Thank you for choosing Mandarin Oriental, Singapore for your special day. Your praise means the world to us. We wish you a lifetime filled with love and happiness. Yours sincerely Philipp C. Knuepfer
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Peter C wrote a review Mar 2024
Montreux, Switzerland91 contributions54 helpful votes
5.0 of 5 bubbles
The recently refurbished Mandarin Oriental in Marina Bay sets an altogether new standard for hospitality and quality of food and services. We were amazed by the number of staff, always on hand to help you find a restaurant or a particular landmark, and by the six sonic lifts which ensure that you hardly ever have to wait for a ride (and that's in a hotel with over 500 rooms). Michael Pasia at the front desk, and Krishna among the many affable porters, could not have done more to make our six-day stay a success. The international buffet breakfast, lunch, and dinner at the Embu Restaurant on the third floor are absolutely outstanding as well as being value for money.
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded 3 weeks ago
Dear PeterC339 Thank you for taking the time to share your wonderful experience with us. We are pleased to hear that you had an enjoyable stay in our elegantly refurbished hotel. It is especially heartwarming to know that the remarkable hospitality rendered by our colleagues, notably Michael and Krishna, had contributed to making your experience memorable. Likewise, we are grateful for your appreciation for our hotel’s facilities and delectable culinary offerings at embu. We look forward to sharing your kind compliments with the team as I am sure it will encourage them to consistently achieve our goal of providing our guests with exceptional experiences. We look forward to sharing more perfect moments with you in the future. Yours sincerely Jill Goh General Manager
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roblem1 wrote a review Sept 2023
Los Angeles, California6 contributions14 helpful votes
2.0 of 5 bubbles
Booked a high-end room at the Mandarin oriental Singapore, where I had stayed previously and loved it. I got an email from them saying there was a problem with the room and they were booking us in a lower price room with a discount. OK no problem I told them. When we got to the hotel, there were many hotel workers who politely greeted us in the lobby. I've never had half a dozen people greet me when I enter a hotel, but OK it was nice enough. But... it was clear the Mandarin was in the process of being renovated..
When we got to the room, it smelled extremely strongly of fresh paint. So strongly, my wife became nauseous. Then after about a minute, there was a more or less continuous hammer banging and drllling in the room above us. It was clear the whole hotel was under renovation and yet they expected people to stay there. Also, given how empty the hotel was, it was very odd that they put us in a room directly beneath a construction site, so that it was maximally loud.
We obviously couldn't stay there, so we booked a hotel near the Mandarin. I told the manager that this wouldn't fly in a Motel Six ( for non Americans a very cheap chain in the USA), let alone the Mandarin Oriental.
The manager was very apologetic and very nice and assured us we wouldn't be charged for the room and they would comp us a free night next time we're in Singapore. Appreciate that of course.
Perhaps next time wait a few days so renovation can be completed and the air clears out and your hotel guests are not nauseous and disturbed by construction noises, in what used to be one of the nicest, and certainly most expensive, hotels in Singapore.
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Date of stay: September 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: check if renovation is complete before booking room here...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 13 Sept 2023
Dear roblem1, Thank you for sharing your valuable feedback as this is essential in our continuous efforts to improve our service and offerings. As we always endeavour to leave our guests with pleasant memories, we regret to hear that we did not achieve this with you and I sincerely apologise for the inconvenience caused. Please be assured that this is certainly not the standards we uphold, and your feedback will be reviewed to ensure we consistently delight and meet guests’ expectations. Our Assistant Front Office Manager has also reached out to you to address your concerns directly and ensure we craft a seamless experience on your next visit. Yours sincerely Philipp C. Knuepfer
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Masita M wrote a review Nov 2023
3 contributions2 helpful votes
5.0 of 5 bubbles
Embu is a new renovated restaurant (previously known as Melt Cafe). So when MO is fully reopened after their major renovation, my husband and I dined in Embu.
Such a gorgeous ambiance with garden-themed like and slight change with the food arrangement.
Food wise they have always been very tasted and this time the Asian cuisine has improved even better!
Selection was big and eventhough dinner time was crowded (it was a PH) nevertheless you don’t feel it’s congested.
The only thing is that the bbq corner ( outdoor) is very much to be desired in my opinion.
They also have ala carte if you wish.
Pre booking is highly recommended especially dinner time.
Big shoutout to their fellow staff like Alex, their long time assistant manager and another assistant manager whom I had forgotten his name( so sorry I remember he is from Malaysia) and of course to Wei Meng( long time staff and such a hardworking lady!!!!)
Their assistant director, Ricky was there to ensure everyone was happy and we told him that they were such a great team!
We will definitely return again and have recommended friends and our guests to come and dine in there.
Keep it up Embu team!
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Pre booked highly recommended and asked for window seats.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 17 Nov 2023
Dear Masita M Thank you for taking the time to share your wonderful feedback on TripAdvisor. We always endeavour to deliver exceptional dining experiences by offering an array of delectable culinary creations and rendering warm hospitality to our guests, and we are thrilled to hear that we were able to achieve that during your visit to embu. We are especially grateful for your recognition of the service rendered by our team, notably Alex, Wai Meng and Ricky. Their contributions will certainly be celebrated. Please be assured that your comment regarding our grill station has been shared with the team and we will use this to further improve our offerings. We look forward to seeing you at embu again. Yours sincerely Philipp C. Knuepfer General Manager Area Vice President, Operations
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froesgp wrote a review Jan 2024
Jakarta, Indonesia15 contributions8 helpful votes
5.0 of 5 bubbles
Our stay at the MOSI was phenomenal! The level of service is one of the best ones I have ever had in top five stars hotels elsewhere.
By the time we arrived, champagne at check-in, at which point my son realized he forgot his mobile phone in the taxi we took from the airport.
Tim, concierge, went far beyond his duties, and helped us with security cameras, located the taxi. He contacted the company and got the phone recovered. This is an example of top service and initiative we don’t find often. Thanks Tim for helping us!
The next day we got the sidecar experience, which was so much fun, we went to the main attractions and got amazing pictures. The kids loved it. We also got the hotel bikes and cycled all over the city, what a cool way to explore a new place! There was cold water and towels at the bike baskets, another example that they think and care about guests having a great experience.
We had a fantastic stay and look forward to our next visit to Singapore!
Thanks for a fantastic stay and wonderful memories!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: get the hotel bikes to tour Singapore!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental Singapore, Other at Mandarin Oriental, Singapore
Responded 11 Jan 2024
Dear froesgp Thank you for taking the time to share your extraordinary experience. It brings us joy to read about your exceptional stay with us. Your commendation of our service, especially Tim's assistance with recovering a lost phone, is truly appreciated. The top-tier service and initiative are exemplary of what we strive to deliver. We are delighted that the Vintage Vespa Sidecar Adventure experience and city exploration on our bikes added a touch of excitement and fun to your stay. We look forward to welcoming you back and creating more beautiful memories on your next visit to Singapore. Yours sincerely Jill Goh General Manager
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Nicky A wrote a tip 21 Apr
1 contribution
5.0 of 5 bubbles
"Join the hotel’s membership program to get a lot of benefits including breakfast and other perks."
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Ian R wrote a tip Mar 2024
London, United Kingdom1,003 contribution265 helpful votes
5.0 of 5 bubbles
"Rooms with Club access allow a more elegant stay and the service here is excellent, you’d never have to go in the larger busier areas of the"
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Tony L wrote a tip Mar 2024
Nottinghamshire, United Kingdom82 contributions34 helpful votes
5.0 of 5 bubbles
"Book a room that has Haus 65 membership. "
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NunoC wrote a tip Mar 2024
28 contributions17 helpful votes
5.0 of 5 bubbles
"Use the bikes."
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Christina B wrote a tip Mar 2024
10 contributions6 helpful votes
1.0 of 5 bubbles
"they are building across from the pool, so the view they promote is likely not to be there long"
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PRICE RANGE
S$725 - S$861 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
510
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL, SINGAPORE: UPDATED 2024 Hotel Reviews, Price Comparison and 365 Photos - Tripadvisor

Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Silver Bullion (0.2 km), Waterfront Promenade (0.3 km), and Esplanade - Theatres on the Bay (0.4 km).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Colony, The Malayan Council, and Summer Pavilion.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Singapore have airport transportation?
Yes, Mandarin Oriental, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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