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Swissotel Merchant Court Singapore

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#43 of 309 Hotels in Singapore
Certificate of Excellence
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Swissotel Merchant Court Singapore
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4,134 Reviews from our TripAdvisor Community

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Showing 3,360: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

Just come back from our stay at Swissotel Merchant Court - stayed 4 nights. We stayed on the fourth floor in the wing overlooking the pool. Hotel is in a great location close to Clarke Quay and Chinatown. Chinatown and Clarke Quay MRT are very close. Chinatown is approximately 5-15 minutes (depending on your walking pace). Clarke Quay roughly the...

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Helpful?
Thank Jenny W
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Jenny W, Thank you for your taking the time to review your recent stay at Swissôtel Merchant Court. I am delighted to hear that you found our location excellent, allowing you and your family to explore the many places of attraction such as heritage Chinatown and the Marina Bay area and the Civic District, by foot. With the Clarke...

Perth, Australia
Reviewed 3 days ago NEWvia mobile

Very stylish, modern hotel with great use of space in even the standard room. Staff are knowledgable and friendly, and the free 'handee' mobile phone in each room is a great option for free calls/texts while in Singapore and buying discounted tickets to the big attractions. The breakfast buffet was high quality and a good tip would be to try...

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Helpful?
Thank MrP78_11
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear MrP78_11, Thank you for reviewing your stay at Swissôtel Merchant Court. We are glad that you found our recently refurbished hotel to be stylish and modern with spacious guest rooms. I am pleased too that we delighted you with our professionalism as well. Newly introduced in our guestrooms is the Handy smartphone, which I am happy that you had...

Seattle, Washington
Reviewed 3 days ago NEW

Stayed for 1 night because it was close to chinatown. I was quite happy. The staff were very helpful. The hotel is indeed a short walk from the night market of Chinatown, but is also surrounded by fancy restaurants and locations of Clark Quay. Also only a short distance to harbor attractions. I got the cheap room from Hotels.com- it...

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Helpful?
Thank Eric D
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Eric D, Thank you for your time taken to review your recent stay. I’m pleased you found the hotel comfortable, clean and well-appointed and the service of our associates very helpful. Located within steps from Clarke Quay MRT, our location is very central with easy access to all major places of interest and I’m glad you found this convenient...

Reviewed 3 days ago NEWvia mobile

Stayed for 4 nights with our 3 boys. They loved the pool and slide and we had connecting rooms which were clean and stylish. Breakfast was unbeatable. Staff helpful, in particular Allen the concierge who gave us lots of handy hints to help us get value for money. Thanks

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Thank RJFC r
Reviewed 4 days ago NEW

We travel frequently to Singapore and always stay at this hotel. It is conveniently located right near an MRT station (Clarke Quay), great restaurants and shops nearby. The bathrooms have been redone since our last stay and they look great. They also provided a Handy smartphone device you can use when you're in Singapore, which is invaluable when travelling around...

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Thank Kate O
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

This is our second visit to Swissotel & we love it. It's been recently refurbished, staff are friendly & courteous. They have added a new slide to the swimming pool - which our son loved. In fact the pool area is one of the main reasons for rebooking. It's has that relaxing atmosphere, lots of lounging space, pool side catering...

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Thank Cathy C
Reviewed 5 days ago NEW

Fantastic stay at Swissotel Merchant Court. Highly recommend this hotel. Great location on Clarke Quay with so many restaurants, bars and shopping close by. Walking distance to hop on hop off bus stop. Hotel facilities are excellent. Could not fault our stay and would definitely come back again.

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Thank Wendy G
Sao Paulo, SP
Reviewed 5 days ago NEW

Swissotel has an impressive and elegant Lobby. Staff is very friendly and try to help and communicate to make your stay perfect. Little nice touches like offer water as we were leaving the Hotel were very much appreciated. Location was great with many shopping and restaurants around. ChinaTown was steps from the Hotel. Room has a good size, excellent bed...

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1Thank brazilian2005
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear brazilian2005, Thank you for your review. We are delighted that you were impressed by the elegant Lobby and service at Swissôtel Merchant Court, which was recently refurbished to provide our guests with enhanced ambiance. I am glad that you found our urban resort ideal for exploring Singapore. Well positioned, the hotel is but steps away from major places of...

Adelaide
Reviewed 6 days ago NEW

This was our third visit in just under 4 years, and on arrival we noticed that the interior had been re-modelled, with a more modern look. The familiar high service levels were immediately present, and it was nice to see some familiar faces from our previous visits. Our early check-in was painlessly accommodated in the usual way (luggage stored, relaxing...

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2Thank Scott F
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Scott F, Thank you for your review and welcome back once again to Swissôtel Merchant Court! I’m delighted that you liked our recently refurbished guest rooms and facilities, including the bathroom. We continually strive to deliver service from the heart, steeped in our unique heritage of fine Swiss hospitality and Nyonya geniality, which I am glad you experienced throughout...

Auckland
Reviewed 1 week ago via mobile

Currently visiting Singapore and booked in to stay at the SwissHotel Merchant. Great location and very helpful staff. Located close to the Clarke Quay eating district so no shortage of great restaurants and cafes. Only complaint I had is that their shows keep oscillating between hot and cold water so you could never enjoy a good shower!!!😫😫😫😫 Otherwise all good.

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1Thank BlueAnto
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear BlueAnto, Thank you for reviewing your recent stay with us. I am delighted that you found the hotel location right on Clarke Quay to be good, with numerous dining and entertainment options and an MRT station only steps away. I'm also pleased you found our associates helpful, delivering service from the heart. I appreciate your feedback regarding the inconvenience...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $217 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Asiatravel.com Holdings, Agoda, Cheap Tickets and Travelocity so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#42 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
37 questions
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Adjoining rooms are great for large extended families travelling together.”
 of 5 bubbles JennyW333, 19 Jan 2017 | Read review
“Ask for a room with a water view”
 of 5 bubbles 54Aussie, 10 Jan 2017 | Read review
“Stay on a higher floor as Clarke Quay can get pretty noisey at night”
 of 5 bubbles RRituR, 7 Jan 2017 | Read review
“We had a great room overlooking the Quay. Bars were a little noisy over the weekend, but died down and wasn't an issue.”
 of 5 bubbles calamity704, 30 Dec 2016 | Read review
“Over looking Clarke Quay”
 of 5 bubbles ozzietraveller2010, 29 Dec 2016 | Read review
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