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Swissotel Merchant Court Singapore

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#44 of 309 Hotels in Singapore
Certificate of Excellence
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Swissotel Merchant Court Singapore
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4,127 Reviews from our TripAdvisor Community

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Showing 3,356: English reviews
Reviewed yesterday NEW

We travel frequently to Singapore and always stay at this hotel. It is conveniently located right near an MRT station (Clarke Quay), great restaurants and shops nearby. The bathrooms have been redone since our last stay and they look great. They also provided a Handy smartphone device you can use when you're in Singapore, which is invaluable when travelling around...

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Thank Kate O
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

This is our second visit to Swissotel & we love it. It's been recently refurbished, staff are friendly & courteous. They have added a new slide to the swimming pool - which our son loved. In fact the pool area is one of the main reasons for rebooking. It's has that relaxing atmosphere, lots of lounging space, pool side catering...

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Thank Cathy C
Reviewed 2 days ago NEW

Fantastic stay at Swissotel Merchant Court. Highly recommend this hotel. Great location on Clarke Quay with so many restaurants, bars and shopping close by. Walking distance to hop on hop off bus stop. Hotel facilities are excellent. Could not fault our stay and would definitely come back again.

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Thank Wendy G
Sao Paulo, SP
Reviewed 2 days ago NEW

Swissotel has an impressive and elegant Lobby. Staff is very friendly and try to help and communicate to make your stay perfect. Little nice touches like offer water as we were leaving the Hotel were very much appreciated. Location was great with many shopping and restaurants around. ChinaTown was steps from the Hotel. Room has a good size, excellent bed...

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Thank brazilian2005
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear brazilian2005, Thank you for your review. We are delighted that you were impressed by the elegant Lobby and service at Swissôtel Merchant Court, which was recently refurbished to provide our guests with enhanced ambiance. I am glad that you found our urban resort ideal for exploring Singapore. Well positioned, the hotel is but steps away from major places of...

Adelaide
Reviewed 3 days ago NEW

This was our third visit in just under 4 years, and on arrival we noticed that the interior had been re-modelled, with a more modern look. The familiar high service levels were immediately present, and it was nice to see some familiar faces from our previous visits. Our early check-in was painlessly accommodated in the usual way (luggage stored, relaxing...

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2Thank Scott F
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Scott F, Thank you for your review and welcome back once again to Swissôtel Merchant Court! I’m delighted that you liked our recently refurbished guest rooms and facilities, including the bathroom. We continually strive to deliver service from the heart, steeped in our unique heritage of fine Swiss hospitality and Nyonya geniality, which I am glad you experienced throughout...

Auckland
Reviewed 4 days ago NEWvia mobile

Currently visiting Singapore and booked in to stay at the SwissHotel Merchant. Great location and very helpful staff. Located close to the Clarke Quay eating district so no shortage of great restaurants and cafes. Only complaint I had is that their shows keep oscillating between hot and cold water so you could never enjoy a good shower!!!😫😫😫😫 Otherwise all good.

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Thank BlueAnto
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear BlueAnto, Thank you for reviewing your recent stay with us. I am delighted that you found the hotel location right on Clarke Quay to be good, with numerous dining and entertainment options and an MRT station only steps away. I'm also pleased you found our associates helpful, delivering service from the heart. I appreciate your feedback regardign the inconvenience...

Sydney, New South Wales, Australia
Reviewed 5 days ago NEWvia mobile

This was our first trip away with our young children and we couldn't have picked a better hotel. The rooms were big, the breakfast choice was excellent. We stayed up on the executive lounge to also have the benefits of the lounge and that was definitely good value and with children it allowed you to hang out somewhere else. Service...

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Thank Dan P
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Dan P, Thank you for making Swissôtel Merchant Court your preferred choice of accommodation, especially for your first trip away with the little ones. I'm very happy to hear that the family enjoyed our spacious, recently renovated guest rooms as well as the exclusive access to the Swiss Executive Lounge which offers daily breakfast, all-day refreshments and evening drinks...

Reviewed 6 days ago NEW

Location is quite convenient, central shopping mall is downstairs, clack quay bars across the river, china town is 10min walk. The train station MTR is also downstairs nearby, so everything at your fingertips. Best for families, work, couples. The hotel patrons are very efficient and helpful. Just abit worn out the room carpet and needs a fresh set of paint...

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Thank Christine M
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Christine M, Thank you for reviewing your recent stay with us. I am delighted that you found the hotel location right on Clarke Quay to be good, with numerous dining and entertainment options and an MRT station only steps away. I hope you had some time to experience the region's first luxury Swiss spa, Pürovel Spa & Sport, located...

Christchurch
Reviewed 6 days ago NEW

I had high expectations from this hotel from previous reviews and it was costing us a lot of money - overall I'd say I came away a little disappointed. We had booked the kids package - two adjoining rooms with the second room set up specifically for the kids. The hotel had asked previously the kids names and ages. What...

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Thank Taylor2009
Reviewed 1 week ago NEWvia mobile

Just back from a great week in Singapore. Swissotel Merchant Court was a great choice to stay. Excellent location along the river, our room looked out towards Marina Bay Area, so we never heard any noise from Clarke Quay. So many places to ear nearby, lovely views from the room, great buffet breakfast and helpful, friendly staff. My only would...

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1Thank Robyn H
Swissôtel C, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Robyn, Thank you for making Swissôtel Merchant Court your preferred choice of accommodation. I am delighted that you enjoyed our recently refurbished rooms designed with motifs inspired by our Garden City as well as the inspiring views of Marina Bar. I'm pleased that you had some time to relax at our resort-style pool which overlooks bustling Clarke Quay too...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $217 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Hotels.com, Cheap Tickets, Orbitz, Asiatravel.com Holdings, Agoda and Travelocity so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#43 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
37 questions
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a water view”
 of 5 bubbles 54Aussie, 10 Jan 2017 | Read review
“Stay on a higher floor as Clarke Quay can get pretty noisey at night”
 of 5 bubbles RRituR, 7 Jan 2017 | Read review
“We had a great room overlooking the Quay. Bars were a little noisy over the weekend, but died down and wasn't an issue.”
 of 5 bubbles calamity704, 30 Dec 2016 | Read review
“Over looking Clarke Quay”
 of 5 bubbles ozzietraveller2010, 29 Dec 2016 | Read review
“The 'Clarke Quay' rooms are Lovely. Tho' they Can be Noisy!”
 of 5 bubbles oftentraveller45, 29 Dec 2016 | Read review
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