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Swissotel Merchant Court Singapore

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#47 of 309 Hotels in Singapore
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4,048 Reviews from our TripAdvisor Community

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Showing 3,295: English reviews
Perth, Australia
Reviewed 24 August 2014

This was our second trip to Singapore over 18 months. The location was beneficial for the abundance of Clarke Quay dining options but given we travelled far and wide during the day location was not so important to us. The hotel is definitely in need of some refurbishment as the rooms are very tired looking and cleanliness could be improved...

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Thank Dayle1961
Perth, Australia
Reviewed 24 August 2014

This was our second trip to Singapore over 18 months. The location was beneficial for the abundance of Clarke Quay dining options but given we travelled far and wide during the day location was not so important to us. The hotel is definitely in need of some refurbishment as the rooms are very tired looking and cleanliness could be improved...

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Helpful?
Thank Dayley1961
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Dayley1961, Thank you for taking time to share your review which I am glad to note that you and your friends have enjoyed the convenience of our location. I would like to apologise for the disappointment felt on the room and Food & Beverage quality which is held with much regret. Your feedback is of importance and will assist...

Adelaide, Australia
Reviewed 23 August 2014

Pros: 1) Great Location - It's right in the middle of Clarke Quay, meaning, nice restaurants, pubs, tourist attraction (boat ride), and general amenity is close by. Also 2-3 streets away from China Town and the MRT station is just across the hotel entrance. 2) Great Breakfast - First of all, there are plenty of tables so you don't have...

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1Thank edgarchieng
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear edgarchieng, Thank you for taking your time to share your constructive feedback with us on your recent visit which is indeed very insightful. I am pleased to note of the many positive areas which you and your family have enjoyed, including our location, breakfast selection, Swiss Hospitality, facilities as well as the complimentary Internet access. At the same time,...

North Beach, Australia
Reviewed 23 August 2014

The location is perfect for all the activities in Singapore, literally three minuet walk to MRT and always Taxis out the front. The staff are friendly and professional and will go out of their way to assist. Rooms are comfortable and maintained every day with complimentary bottled water, the nespresso machine is a bonus but you only get 3 capsules...

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Thank craig b
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Craig B, Thank you for your kind compliments. I am delighted to hear that you and your family had a pleasant stay with us and particularly enjoyed the convenience of our hotel’s location, comfort of our rooms and in-room amenities, as well as our facilities in particular the Swimming Pool. My team and I look forward to welcoming you...

Bangalore
Reviewed 22 August 2014

My stay at Swissotel was a great experience with friendly staff and great ambience. The rooms were very well maintained and staff courteous throughout the stay. Great choice of food at the restaurants and in evenings, it is located in the most wonderful area in Singapore. Overall a 'double thumbs-up'

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1Thank Vishwas U
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Vishwas U, Thank you for your kind review which I am truly honoured to note of the praises you have of our team members, overall ambience as well as our Food & Beverage offering. Once again, thank you for staying with us and my team and I look forward to welcoming you back again on your next visit to...

Bangkok, Thailand
Reviewed 22 August 2014

Totally located in great location, steps from clarke quay area and smrt station. The only problem is the pool closes too early, sometimes internet connection doesnt work well. Overall was good. Will be back again!

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Thank TipPng
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear TipPng, Thank you for choosing to stay at Swissôtel Merchant Court on your visit to Singapore with your family. I am pleased to hear that you enjoyed the convenience of our hotel location, and hope you had the opportunity to explore the many interesting sights around the city. My team and I look forward to welcoming you and your...

saudi arabia
Reviewed 21 August 2014

The best thing about the hotel is its location , it is directly in the clarke quay, the riverside area, where restaurant and lots of activates are there , the hotel rooms are average, and old , they have connected room in case you have kids , best rooms are the ones facing the riverside, the other rooms have no...

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1Thank Abdulaziz A
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Abdulaziz A, Thank you for choosing Swissôtel Merchant Court during your stay in Singapore. I am pleased that you and your family enjoyed your stay with us, at the same time, I would like to apologise for the disappointment felt over the standards portray by our Door men which they have been counseled accordingly the importance on maintaining the...

Sheffield
Reviewed 20 August 2014

Spent 5 nights here, location is perfect being a stones throw away from Clarke quay and mrt. Stayed on the 4th floor overlooking the pool area. Clean room and comfy beds. Will definitely stay again...

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Thank Helen Frances M
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Helen Frances M, Thank you for your kind review. I am pleased to note that you and your friends had a pleasant stay with us and have enjoyed our location, facilities, and the comfort of our rooms. My team and I are warmed by your commendations and we look forward to welcoming you back again soon. Warm regards, Rainer...

Perth, Western Australia, Australia
Reviewed 20 August 2014

We started off staying here on our 2 week vacation for 4 days in August 2014. Everything was okay on first day, my partner asked me which perfume of 2 do I prefer, I told her a Givenchy was nice, she used this and placed them both down on bathroom cabinet, following day we were going out for dinner again...

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2Thank Austravel55
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Austravel55, Thank you for taking time to post your review. My team and I take this opportunity to, once again, apologise for the unfortunate incident that occurred during your stay with us; I share your frustrations and disappointment. As advised during the investigations that were carried out immediately after the report was made, team members including our Security department...

Paris, France
Reviewed 20 August 2014

This was our first visit to Singapore and we stayed in a kidssuite with our family of 5. We really enjoyed it. The personal attention to detail for our children and hand written welcome cards were really touching and a highlight of our stay. The rooms are spacious and comfortable, and the hotel is in a good area being close...

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1Thank librian2000
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear librian2000, Thank you for your kind review. I am pleased to learn that you and your family had an enjoyable stay with us and taken much delight in our Kids Room setup, including the handwritten cards, arranged for your children as well as our Swiss Hospitality and convenient location. I hope your children are well recovered and are recollecting...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $216 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#45 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
33 questions
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Melbourne, Australia

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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is a river view room available”
 of 5 bubbles TonyL755, 5 Dec 2016 | Read review
“Executive room is a must.”
 of 5 bubbles JB7700, 4 Dec 2016 | Read review
“level 5 was good we had a room we can see the pool and the Quay.”
  • delux room
  • great bathtub and shower
 of 5 bubbles bigmamma53, 1 Dec 2016 | Read review
“Go to higher floors, floor 8 +”
 of 5 bubbles frequentt279, 15 Nov 2016 | Read review
“Stay away from room 316 unless you like mothballs.”
 of 5 bubbles bheh1314, 15 Nov 2016 | Read review
5 of 5
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