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Swissotel Merchant Court Singapore

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#38 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Merchant Court Singapore
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4,303 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Merchant Court Singapore
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Showing 3,486: English reviews
Chiba
Reviewed 5 October 2014

When I stayed, thank you for celebrating with us, such as roses and cake birthday of my partner. He was very happy. I wanted to say thank you at the end, but I have Isobire. To take this opportunity to thank you once again. Also, I want to stay have a chance to go to Singapore.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Keiko I
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Keiko I, Thank you for your generous compliments on your recent stay with us. My team and I are delighted to note that your stay with us was delightful and that we are honoured to be able to create a memorable celebration on the special occasion for your partner. My team and I look forward to welcoming you again...

Reviewed 5 October 2014 via mobile

Located right near Clarke Quay and the MRT. Getting a taxi here wasn't a problem. 5 minute walk to Chinatown . If you want to really pamper yourself the Spa is the place. Thankyou Jasmin for fabulous facial. Breakfast had a good variety and the Blu Potato eatery near the pool was delicious . All the staff were pleasant and...

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Thank Travelned
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Travelned, Thank you for choosing to stay at Swissôtel Merchant Court. It is truly a pleasure to hear of your pleasant experience with us and your kind compliments on the convenience of our location, the comfort of our room, our Spa, our Food and Beverage Offerings as well as the Swiss Hospitality rendered by our team members. My team...

Oslo
Reviewed 4 October 2014

Just spent a short week at this hotel. Nice rooms, friendly staff, good breakfast (love that you can design eggs/omelettes, etc.) and nice location. Negative: Cue in reception. Whenever I wanted something in the reception, I had to wait for at least 15 min. On the other hand, very friendly staff at the concierge and the taxi stand. Wanted to...

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Helpful?
Thank Espen S
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Espen S, Thank you for your review. I am pleased to note that you had a pleasant experience with us and had particularly enjoyed the comfort of our room, breakfast selection and our Swiss Hospitality, in which you were impressed with. I look forward to welcoming you again on your next trip to Singapore. Warm regards, Rainer Tenius General...

Tokyo, Japan
Reviewed 4 October 2014

We stayed last year and this year. Totally 3 nights. early check in and late check out option available. I think completely better than Park Royal on Pickerling. Very comfprtable, and Hotel crew are very friendly and helpful.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank Takeshi I
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Takeshi I, Thank you for your continuous support which I am humbled to note of your compliments. Your commendation on the comfort of our room and on our Swiss Hospitality is truly a delight to note and that my team and I look forward to welcoming you and your partner again in the not too distant future. Warm regards,...

Brisbane, Australia
Reviewed 4 October 2014

Once got change of room good hotel for money spent. However, upon check in as much is this is obviously part of their job staff were pushing upgrades to club rooms. Rooms are nice clean and fairly spacious however if you do not want to look at back of building and would like to appreciate the great view of river...

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank Julie_and_Heath
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Julie_and_Health, Thank you for your kind review. I am glad to hear that you enjoyed your stay with us and had particularly taken a delight in the comfort of our room with view as well as the convenience of our location which is a stone throw away from the train station as well as numerous bars and restaurants located...

New Plymouth, New Zealand
Reviewed 4 October 2014

Although the hotel would benefit greatly from a make over or an upgrade, and the beds are clearly past their use by date, it's still a very nice place. We dined at the blue potato restaurant and the food was fantastic and the service wonderful. Breakfast is mayhem, so be prepared to be in amongst hundreds of others at the...

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Helpful?
Thank dingdongNewZealand
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear dingdongNewZealand, Thank you for your kind review. I am delighted to hear of the pleasant experience during your stay with us and that you enjoyed our Swiss Hospitality and the food offering at our poolside restaurant, Blue Potato. I am concerned to note of your disappointment over the comfort of our mattress, but please be assured that we have...

Leamyer
Reviewed 4 October 2014

Rooms outdated and need refurbishment. We had 2 interconnecting rooms but no net-expresso facilities, wifi signal in rooms was average and kept cutting out. My wife and kids love the pool area and the facilities. Would recommend this hotel to others but request a room with a riverside view. Staff were pleasant overall.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank George S
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear George S, Thank you for your kind review. I am glad to note of your pleasant experience with us, and that you enjoyed, in particular, our facilities and the Swiss Hospitality rendered by our team members. Please accept my apologies over the intermittent internet signal encountered during your stay which is being closely monitored by our IT colleagues. My...

Penrith, United Kingdom
Reviewed 4 October 2014

I have now stayed at the swissotel Merchant Court more than 6 times. I find this a great location for walking to many places in singapore. The rooms could do with a bit of an upgrade but the overall standard is good and very clean. The staff again are very friendly and I will be booking again on my next...

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Thank stephen a
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear stephen a, Thank you for your continuous support. It is truly a pleasure to hear of your pleasant stay with us as always and that you continue to delight in the convenience of our location and the Swiss Hospitality extended by our team members. My team and I look forward to welcoming you again in the not too distant...

HK
Reviewed 2 October 2014

3rd time been to Singapore. For Merchant Court Hotel: 1. Rooms are relatively old fashioned and a bit dirty. 2. My toilet sink drainage pipe is congested. 3. The TV provided is poorly displaced. It is being put in a cupboard with two opening doors. After opening the cupboard, one of the doors will obstruct the vision viewing from the...

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1Thank LYCHK
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear LYCHK, Thank you for taking time to share your review. Please accept my profound apologies for the shortfall in experience during your stay with us. Your feedback is much appreciated and highlight areas have been rectified accordingly and reviewed with the relevant departments for possible improvements. Please be assured that this is not a representative of what we seek...

Budapest, Hungary
Reviewed 1 October 2014

I stayed at the Swissotel Merchant Court during a week-long course. The hotel is old, the rooms no longer up to current standards, and in my opinion not worth the CHF 275 a night they charged me. However, it was clean, the staff friendly, and I had everything I needed.

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Helpful?
Thank Marius K
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Marius K, Thank you for sharing your review with us. I am glad that you were delighted with the Swiss Hospitality extended by our team members and that everything you needed was in place. Your feedback on the condition of the room has been duly noted and will allow us to constantly review our product offering for improvement. My...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $202 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#21 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
49 questions
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near to Circle Line MRT Station”
ngkuanghui1968, 25 Apr 2017 | Read review
“our room overlooked the pool and river but was still quiet and calming”
jobD8925CS, 16 Apr 2017 | Read review
“We had a family room overlooking the pool and Clarke quay and didn't hear anything outside”
brownie198, 12 Apr 2017 | Read review
“Higher floor always quieter.”
bluebell5031, 29 Mar 2017 | Read review
“Choose rooms with the view for the pool or river”
JoaoMarceloBCosta, 23 Mar 2017 | Read review
5 of 5