Grand Copthorne Waterfront

392 Havelock Road, Singapore 169663 Singapore
Traveller (2628)
Room & Suite (1003)
Dining (359)
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About

4.0
#65 of 338 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Situated at just 22 kilometres (12 miles) away from Changi International Airport, the 30-story Grand Copthorne Waterfront Hotel is located along the Singapore waterfront near Boat Quay, Clarke Quay and Robertson Quay. Easily accessible by taxi to various business and entertainment districts, such as Raffles Place, the Marina Bay Financial Centre, Orchard Road, Chinatown, Sentosa and Universal Studios, the hotel presents itself as the ideal place to stay and explore Singapore. The new Havelock MRT station is located just 2 minutes' away, right across Grand Copthorne Waterfront, making it super convenient & easy to zip around the city.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
5971Reviews131Q+A100Room tips
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Detailed Reviews
IndienBrazil wrote a review Apr 2020
Singapore, Singapore58 contributions59 helpful votes
We liked our stay at Grand Copthorne and will come back again. Rooms facing river front, higher floors are nice : faces east and you get sun in your room : bright feeling. Rooms are large and well appointed , comfortable stay.
Restaurants are in walking distance along the river front . You have choice of Italian, Diners, Iranian , Indian and local food options. Compared to regular Food Courts in Singapore ( available normally in every 1 KM), the prices in these restaurants could be much higher ( 4 times atleast or more).
Nearby mall ( only one in walking distance) can help you with your daily supplies if you intend to stay longer ( we liked the packed Tiramisu from the cold store at the nearby mall).
Hotel bus shuttle can take you the daily route covering few malls and shopping destinations. The laundromat ( free for all) at the hotel is a big help ( normally not there in most hotels ). Laundry services otherwise can get expensive.
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: East facing, river front view is must .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TerenceNgHweeHon, Hotel Manager at Grand Copthorne Waterfront
Responded 26 Apr 2020
Dear IndienBrazil, Thank you for sharing a wonderful review of our hotel. It made my day to hear that you enjoyed your stay with us. The pleasure will be ours to welcome you back for another memorable stay at the Grand Copthorne Waterfront Hotel. Yours sincerely Terence Ng Hotel Manager
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186284Liz wrote a review Apr 2020
Cheltenham, United Kingdom91 contributions64 helpful votes
Stayed at this wonderful hotel on the way to and on the way back from New Zealand in February. Arrived early on the first stay off the overnight flight from the UK. The reception staff couldn’t have been more accommodating in allowing us to have our room straight away so that we could shower & change before going out exploring. On both stays our spacious room had lovely views across the Singapore river. The hotel is very well situated on Robertson Quay with a bridge behind the hotel leading across the river to all the restaurants & cafes on the Quayside. There was a regular shuttle to take us to the nearest MRT station or to Orchard Road. All of the staff at the hotel were very welcoming & helpful. Would definitely recommend staying here when visiting Singapore
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TerenceNgHweeHon, Hotel Manager at Grand Copthorne Waterfront
Responded 2 Apr 2020
Dear 186284Liz, Thank you for giving us a full score. It is with delight to know that you enjoyed the experience at our hotel. We can’t wait to welcome you back for another memorable experience at the Grand Copthorne Waterfront Hotel. Yours sincerely Terence Ng Hotel Manager
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Janet Vaughan wrote a review Jan 2020
11 contributions19 helpful votes
We stayed in a club room at this hotel at the end of our cruise before flying back to the UK. Lovely hotel. The 'club' experience was really great. We were served complimentary afternoon tea each day and canopies and drinks every evening,in the Club Lounge. We were given a complimentary upgrade when we arrived, and the view from our room at night was breathtaking. We were also given complimentary laundry of 2 items a day, and the fridge was stocked with complimentary soft drinks! On check out which was done painlessly at the club lounge we were then given access to another lounge area with showers where if we wanted to freshen up before a late flight, we could.
Service was generally very good, but we really must mention Nash who ran the club area. She was amazing, welcoming, polite, friendly, and went way above and beyond to ensure our stay was a good one. The room we stayed in was a little tired looking but had absolutely everything you could need to make your stay comfortable. Very comfortable bed and great pillows. Very effective air conditioning, which is necessary in Singapore!
If we ever stay in Singapore again we would definitely stay in this hotel. It is every inch a 5 star experience. And we can only hope that Nash will still be there with her warm smile, but I'm quite sure by then she will be in a higher position in the company if they want to make sure they keep her! Thank you Nash you made our stay very memorable.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TracyNgLeeHoon, General Manager at Grand Copthorne Waterfront
Responded 19 Jan 2020
Dear Janet V, Thank you for giving us a full score. It is with delight to know that you enjoyed the experience at our hotel. We can’t wait to welcome you back for another memorable experience at the Grand Copthorne Waterfront Hotel. Yours sincerely Tracy Ng General Manager
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dentfried wrote a review Jan 2020
Radlett, United Kingdom11 contributions15 helpful votes
+1
After a fabulous cruise we were looking forward to a luxurious room with a bath in bathroom and all usual amenities for a supposedly five star hotel.

Instead we had a surly check-in guy completely disinterested. Waited three hours for room which is drab dirty and badly lit. On complaining we were told this was a deluxe room and the standard would be lower to have a bath! We could pay to have an upgrade!! We took some milk and bottle of mineral water to room and were charged $42!!!!! Just to make a drink!

This has put a huge dampener on our once in a life time holiday. We have travelled through india and Sri Lanka where all the people we came accros were respectful and charming.

If you want to be looked after in Singapore Do not Stay At This Hotel!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TracyNgLeeHoon, General Manager at Grand Copthorne Waterfront
Responded 19 Jan 2020
Dear dentfried, Thank you for taking the time to share your feedback. This is not the service standard the hotel is known for & I will personally look into the issue that you had raised. Once again, I apologise for this experience & hope that you will give us another opportunity to welcome you back in the near future. Yours sincerely Tracy Ng General Manager
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Shar wrote a review Jul 2020
2 contributions3 helpful votes
We had a 3 night stay in this hotel in Sept 2019 and it was amazing!!!
We arrive very early in Singapore and although we could not check in, the hotel had a residential lounge located on the 5th floor. Here we were able to have a much needed shower, change and relax after a long flight. The lounge had bottled water and the hotel staff provided us with very much needed extra strong coffee to start our day.

The hotel staff were kind enough to book us onto their Tiong Bahru tour on the same morning where we were given $5 each to spend on breakfast in the food hall. This was more than enough for us to buy a full breakfast with coffee and juice. The tour was also filled with lovely snacks and knowledge provided by a local guide. High recommend if you're there on a Saturday morning!

When we returned after lunchtime our room was ready for check in. The hotel was beautiful on the outside and our room did not disappoint! It was spotless, the beds were comfy and the bathroom is something I hope to have in my own home one day.
We had our breakfast and drinks in the Executive Lounge, the views are brilliant and the food was impeccable.

The staff at the hotel are a real credit. During our short but memorable three day stay it was my partners 40th birthday, they sent a cake for him to our room and on the day we got engaged the staff helped us make the day memorable.

I would recommend this hotel for any visits to Singapore, it exceeded all our expectations and cannot wait to come back!
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Date of stay: September 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terence Ng, Other at Grand Copthorne Waterfront
Responded 21 Jul 2020
Dear SharGG, Thank you for giving us a full score. It is with delight to know that you enjoyed the experience at our hotel. We can’t wait to welcome you back to the Grand Copthorne Waterfront Hotel soon. Yours sincerely Terence Ng Hotel Manager
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Sundari S wrote a review Apr 2020
1 contribution2 helpful votes
Your house keeping staff MS. Zheng Bo is a very friendly worker. She always perform her duty well and aslo with passionly manner. Every morning upon her duty roster she always clean my room and aslo ensuring that the bed is nicely done before she exit from room. Even our room carpet flooring will always been vacuumed cleanly furthermore our toilet also is well cleaned up by her where it always leave very pleasant environment when using it. On her very best she always ensure our stays here will more pleasant and delightful one thanking her for kind attitude and professional code of works ethics .thumbs up for her jobs well done.
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Date of stay: April 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TerenceNgHweeHon, Hotel Manager at Grand Copthorne Waterfront
Responded 15 Apr 2020
Dear Sundari S, Thank you for giving us a full score. It is with delight to know that you enjoyed the experience at our hotel. We can’t wait to welcome you back for another memorable experience at the Grand Copthorne Waterfront Hotel. Yours sincerely Terence Ng Hotel Manager
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mike424u wrote a review Mar 2020
Bridgwater, United Kingdom336 contributions163 helpful votes
First impression as we pulled up in taxi wasn't great, it appered to be stuck in a built up area. Staff were helpful and polite.
Unable to check in as we had arrived early, (Note to self make sure we book an early check in while traveling next time.) The room was clean but some what dated, but did the job for a couple of nights. The water front location on the river bank and local restuarnts is very good, just a short walk along the river and over a bridge, there are loads of resturants and pubs which all have happy hour, and meal deals, plus a few small local shops. We never tried the hotel food as the prices were high compared to what you could get just down the river side.
It was very easy to get a water ferry down to the marina bay area.
This is more of a convention center. If we were going stay more than a couple of nights, we would have booked something else, closer to the marina bay or the city center depending on our plans.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: River view rooms are better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TerenceNgHweeHon, Hotel Manager at Grand Copthorne Waterfront
Responded 29 Mar 2020
Dear mike424u, Thank you for taking the time to share your feedback. This is not the service standard the hotel is known for & I will personally look into the issue that you had raised. Once again, I apologise for this experience & hope that you will give us another opportunity to welcome you back in the near future. Yours sincerely Terence Ng Hotel Manager
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TaniaandDarren wrote a review Apr 2022
London, United Kingdom11 contributions9 helpful votes
Really lovely hotel with a grand lobby! The pool was really enjoyable with deck chairs which was a nice way to cool off after being out all day in the the heat of the city! For Singapore standards the room was very spacious and the bathroom was so impressive with a lovely powerful shower and a large bath. The rooms have big floor to ceiling windows providing a great view to the city. The location was excellent, you can easily walk from the hotel to Clarke Quay by simply following the river. The breakfast was a little disappointing with limited options although this may be because of Covid. Just across the river there is a great choice of restaurants and bars. The concierge were so helpful, we had a late flight back and they allowed us to store our luggage all day and use the pool and showers to change even after check out. Would recommend requesting to stay higher up to get a good view! We were on the 26th floor!
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Date of stay: April 2022
Value
Location
Service
Room Tip: very spacious luxurious rooms with a lovely views!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 28 Aug 2022
Thank you for staying with us. Glad you liked our room and our pool. We hope to welcome you back soon. Grand Copthorne Waterfront Team
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bryanhoweisheng wrote a review Dec 2021
Singapore, Singapore1 contribution1 helpful vote
Bad hotel, waited 2 hrs to know room not available, offered high tea to wait but in the end only gave coffee and bread with canned tuna, when got into room, tv and power plug not working, looks like 2 star hotel to me, if you read this review, take it as a warning never to come to this hotel ever.
Edit: No housekeeping was provided, went there 3D2N, went out second day at 12pm and put room on housekeeping mode, cameback at 8.30pm, 9pm, 9.30pm, 10pm, still no housekeeping, called their receptionist, dialed 0, they said they send someone, waited until i checked out still no housekeeping....i You have better odds of striking toto than them having their housekeeping service coming
CANCEL YOUR BOOKINGS IF YOU CAN
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Review collected in partnership with MillenniumHotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Herman Foo, Owner at Grand Copthorne Waterfront
Responded 20 Dec 2021
Dear bryanhoweisheng, Thank you for sharing your feedback. We apologise for the unpleasant experience. This is not the usual standard Grand Copthorne Waterfront is known for. For this period of time we were not able to secure the manpower that we expected and consequently struggled to have rooms ready for you. We are working on various improvements to avoid recurrence of your poor experience. Please contact us directly and we will address your concern. Once again our sincere apology. Thank you. Yours truly, Herman Foo Executive Assistant Manager
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Jeremy F wrote a review Mar 2022
Nunawading, Australia1 contribution
Room was comfortable although air conditioning could not be controlled and temperature was eith very cold or too warm. House keeping was very poor, did not clean room every day and I had to ask for clean towels, toilet paper, water and coffee and sugar on a regular basis. Food in main restaurant lacked variety and I ended up ordering from outside the hotel. I was charged an additional SGD$25 per day for breakfast even though Accommodation Voucher clearly said "Breakfast for two guests". There is also a daily "Service charge - Room" - what ever that means. We never ordered Room Service. Becaus we were leaving early morning on the last day, I settled my Room Account at 10pm the previous night; however when I got home I noticed an unathorised charge of SGD$30.62 on my credit card. I have sent severalemails to the hotel for an explanation but have not heard back in two weeks.
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Date of stay: February 2022
Rooms
Location
Service
Room Tip: The Concierge is very helpful. the others are not
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 contribution1 helpful vote
I think in the room it is. Or like a Starbucks drink or something. Wasn’t an issue or an encounter we had actually. Hope this helps.
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Answer from Farhan A
2 contributions2 helpful votes
Really depends on what your culinary preferences are but if you’re just looking for continental breakfast then walk down the path behind the hotel that goes along the water way all the way to Clarke quay. There are excellent breakfast spots along this walkway.
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Footprints782626 asked a question May 2023
36 contributions2 helpful votes
What time is breakfasts served from please?
Answer from Barrie C
Darwin, Australia5 contributions2 helpful votes
06:30 am is the opening time, however in some cases we found they still weren't ready'
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Answer from Barrie C
Darwin, Australia5 contributions2 helpful votes
Yes there is still some renovation work being carried out. The pool, gym and tennis courts are open.
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NSBruce asked a question Jan 2023
Sheffield, United Kingdom252 contributions149 helpful votes
Can anyone tell me if the hotel provide shower gel etc. Also does the hotel provide a map of Singapore Thank you Norma
Answer from jezkim1
Sydney, Australia27 contributions4 helpful votes
Norma, To answer your question yes they supply shower gel, body wash everyday when your room is made up. You wont need a map of Singapore use Google or Apple Maps it so much easier and more upto date. Cheers, Jezkim
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Dream38538919916 wrote a tip 10 Feb
1 contribution3 helpful votes
"Great Location. Great service. I would recommend."
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Bridget V wrote a tip Jan 2024
Downham Market, United Kingdom7 contributions5 helpful votes
"Early to breakfast as it gets quite frenetic. So much choice!"
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Liza A wrote a tip Jan 2024
1 contribution4 helpful votes
"Near to MRT station, near to Orchard road n Clarke quay... "
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Mobile58608500826 wrote a tip Jan 2024
1 contribution3 helpful votes
"Just get there and dont worry.."
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Voyager30491383437 wrote a tip Jan 2024
1 contribution3 helpful votes
"Just check in and be relaxed you will feel at home "
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$295 - S$417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand copthorne waterfront, grand copthorne waterfront hotel singapore
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
573
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND COPTHORNE WATERFRONT: UPDATED 2024 Hotel Reviews, Price Comparison and 3,272 Photos (Singapore) - Tripadvisor

Frequently Asked Questions about Grand Copthorne Waterfront
Which popular attractions are close to Grand Copthorne Waterfront?
Nearby attractions include The Past Perfect Collection (0.3 km), Mystery Singapore (0.3 km), and Silken Treasure (0.3 km).
What are some of the property amenities at Grand Copthorne Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Copthorne Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Copthorne Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Copthorne Waterfront?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Grand Copthorne Waterfront?
Conveniently located restaurants include Grand Shanghai, Beast & Butterflies, and Publico Ristorante.
Are there opportunities to exercise at Grand Copthorne Waterfront?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Copthorne Waterfront have airport transportation?
Yes, Grand Copthorne Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Copthorne Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Copthorne Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Copthorne Waterfront?
The staff speaks multiple languages, including English, Chinese, Indonesian, Korean, Malay, and Filipino.