Excellent service during our stay in the hotel. Club manager Shirley and club executive Kenneth did a wonderful job when we visited the lounge and also provide us help during our stay in the hotel..😊
What a wonderful experience trashing my initial thoughts of how to cope with being "imprisoned" all be it even at a 5 star hotel? The moment I arrived at 2+am on the 18th June was a breeze with courtesy received. Entering the room #2306 was a relief with spacious, very clean and well equipt with neccesities. The bed and pillows were very comfortable. The view gave me the serenity needed for this situation as it faces the Singapore river and city view even Batam can be seen on a clear day. Very good wifi connection helps keep my sanity intact. Most of all what was more stunning was the great guest oriented hotel personnel which truly was amazing and what guests always expected nomatter what the situation or reason to stay can be. I must humbly commend them for making mine a pleasantly memorable one... To Jiun Lee and Cheryl from 'One Touch' for keeping me company with their friendly and sincerity I can feel just over our daily telephone conversations and I was very pleasantly surprised that them knowing I'm a BTS ARMY presented me with an encouragement greeting card with BTS poster print! Now that was AWESOME! Liya (hope I spelt it correctly) from the same department was enthusiastic when we spoke on my checking out day. To all of you, gamsahamidah... To GCW Hotel Manager Mr Terence Ng, my sincere appreciation for taking good care of me in making my stay trouble and stress free. You have a great team! To Kelvin whom I met briefly at the lobby upon my departure I appreciate your courtesy. To everyone from housekeeping, in room dining, to Certis Cisco, the M.O.H., I thank you all very much from the bottom of my heart. Grand Corpthorne Waterfront... you are indeed fantabulously Grand! 👍👍👍…
We had a fantastic time in the Club Lounge, with the impeccable service from the Club executives as well as the Club manager Shirley. While pending for the NDP fireworks display, the lights in the lounge were intentionally switched off to create an excellent ambience for the guests. Good quality of food and snacks, coupled with the high service standard, the entire club experience was outstanding!
Went for weekday buffet lunch. Food are buffet standard. Worth for what you are paying. What make me decide to write a review is the hospitality. Staff are friendly and hardworking. Visit them 2 weeks in a roll. From durian feast - peranakan. Will definitely back again.
Excellence service by Mr Ibrahim! He attended to my mom and myself every time we needed service from them l. He also prepare a very nice birthday cake for us Will come back again for this service! Cheer our day :) Cheers, Agnes
We stayed in this hotel for 5 nights and enjoyed every bit of it. The rooms were big. Very clean. We had the rooms cleaned every day. The food was amazing. The staff extremely polite, attentative and very professional. Great location. Once the havelock Road MRT is open this hotel is going to be highly in demand with the Great links. Wow you are heading for a very strong year. Great work ladies and gents. Top class work.
Great stay for our wedding anniversary! Glad to see lots of development surrounding the hotel. Nice casual walk to Greatworld city and surrounding pubs. Will definitely come back again in the near future.
Booked for the view to watch national day. Managed to get a great view at the lounge with amazing food and beverage served by Shirley, Jennifer and Kenneth. The room is clean and acceptable however, it needs a renovation to replace the TV, old furnitures and dirty parts. Overall, it is considered as 4 stars instead of 5 stars.
Arriving at check in, looks so grand,but will say executive club room, disappointed, yes very large ,but shower leaked onto carpet so it was wet near door,house keeping needs a bit of a shake up as the room very dusty and needs a good clean. Club lounge was excellent Shirley,Jennifer and Kenneth were great ,could not do more for you, Our overall stay was good.
Disappointed this stay. Have previously stayed in a club room, so expectations may have been too high, as we just had a superior room this stay. The main disappointment was the cleanliness. I don’t usually check detail but I lost the back off my earring and while searching the floor was not impressed with the amount of fluff and dirt. The staff were all helpful but I wouldn’t say outstanding, I found the breakfast items to be on the cold side, and with only 1 chef on the egg station it was easier to avoid the line. I must commend assistance with late departure. It was great to store luggage and be able to use the pool facilities to shower before our flight, Thankyou. If I was to stay again, I would go for a club room as we had wonderful service last time.
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