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Grand Copthorne Waterfront Hotel

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2,197 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Copthorne Waterfront Hotel
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Showing 1,929: English reviews
East Maitland, Australia
Reviewed 6 days ago NEW

We recently spent a week at this hotel, and could not fault our experience with all of the staff we encountered. Everyone was friendly, polite and went out of their way to be helpful. Nothing seemed to be a problem, which made our stay in Singapore a very pleasant one. The amenities and services at the hotel were of a...

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Helpful?
Thank KathyPeterT
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear KathyPeterT, Thank you for choosing to stay with us on your recent trip to Singapore. It made our day to know that you had a pleasant experience at our hotel and especially enjoyed the exclusive privileges of the Executive Club Lounge. Your positive commendation will definitely serve as an encouragement for the team to continue striving towards exceeding our...

Brisbane, Australia
Reviewed 6 days ago NEW

This is the second time we have stayed at this hotel and on both occasions, we received very good service and had a comfortable stay. Only a two night stay on this occasion while waiting to join a cruise ship. We had a Club Room on the 19th floor which was clean and well maintained. The Club facilities were good...

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Helpful?
Thank JimTrap
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear JimTrap, Thank you for taking the time to write a review of our hotel. It is with delight to know that you especially liked the exclusive privileges at our Executive Club Lounge and appreciated the complimentary shuttle bus service provided for in-house guests. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran...

Reviewed 1 week ago NEWvia mobile

I will like to give my compliments to the 1touch call centre of the hotel! Miss Sha and her colleagues who had been attentive and very responsive to my request during my stay there. Will definately recommend friends to stay there as the staffs are always smiling and ready to help!!

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Helpful?
Thank MANY HOCK SAMUE... K
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear MANY HOCK SAMUE... K, Thank you for taking the time to write a review of our hotel. Your positive commendation for Sha and her team is greatly appreciated. It is certainly our pleasure to know that guests enjoyed their stay with us. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy...

Sydney, Australia
Reviewed 1 week ago NEW

Exceptional service from front desk attendant Kenny Wang who only started with the hotel the day we checked in. He has a bright future ahead of him! Seemed to be always close by when we needed help. Front Office Manager Peter Chua, was also very helpful. Hotel overall was real 4 star quality,food very good including buffet lunch & breakfast....

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Helpful?
Thank 585col
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear 585col, Thank you for writing a review of our hotel. We are delighted to hear of your positive commendation for Kenny and Peter. Your good comments will definitely serve as an encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay or dine with us. For recommendation and assistance on the booking of...

Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

This was our second time staying at this hotel. It was great to see the foyer had been refurbished, our first trip was 12yrs ago. We were upgraded to a deluxe room with a very nice view on the 14th Floor, the room itself is very cosy and decent in size. On the downside the room itself is starting to...

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Helpful?
Thank MarzAttack69
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear MarzAttack69, Thank you for choosing to stay with us again following your first trip at our hotel. We are happy to know that you liked the brand new lobby that was part of the makeover project in 2016. It will be our pleasure to welcome you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 1 week ago via mobile

I would like to commend on the exceptional level of service provided by the staffs during my stay at this hotel making it a pleasant one for me. Namely, the lady whom introduced herself to me as Sha and her team at the call centre. I had decided to extend another night with them and made a booking through an...

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Helpful?
Thank JacKfn
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear JacKfn, Thank you for sharing your feedback with us. It is our pleasure to hear of your pleasant commendation for Sha and her team. We are happy to know that the team’s attentiveness to your requests has made your stay a memorable one. We can’t wait to welcome you back to the Grand Copthorne Waterfront Hotel in the near...

Singapore
Reviewed 1 week ago via mobile

A pleasant easter staycation holiday from 15 April to 16 April with my Husband and Daughter. Enjoy a great buffet breakfast. Make a call to the call center and receive Fast and efficient service from Call centre- Ms Sha.

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Helpful?
Thank Pam S
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Pam S, Thank you for choosing to stay with us over the Easter weekend. Your positive comments for Sha is greatly appreciated. It will definitely serve as encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay or dine with us. We can’t wait to welcome you and your family back to the...

Reviewed 1 week ago via mobile

Hotel looking good it right over river.staff are friendly. Received welcome greetings from staff Mr Balan .Service are good . Mr Balan thanks for your Guidance. Lastly Food at restaurant very tasty. Next visit will come again

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Helpful?
Thank Avanthika A
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Avanthika A, Thank you for sharing a review of our hotel. We are happy to hear of your positive commendation for the team and that Balan’s service standard has exceeded your expectations during your stay with us. The pleasure will be ours to welcome you back to the Grand Copthonre Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 1 week ago via mobile

would like to commend SHA for her professionalism at the customer call service. she was very helpful,attentive and patient with our enquiries. facilities and amenities are very clean and good. good customer service.

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Helpful?
Thank euandi
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear euandi, Thank you for writing a review of our hotel. We are glad to hear of your pleasant experience while staying with us. It will be our pleasure to welcome you back to the Grand Copthorne Waterfront Hotel again. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 1 week ago

My ultimate goal to visit Singapore has come true this year. Had a splendid vacation with the dear ones in Grand Copthorne Waterfront. Being humble and kind were the plus point for the staffs here. The ambience was superb and mesmering. Room service for 0918 was excellent. Wish to come and stay here again with bunch of friends in near...

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Helpful?
Thank Nantha K
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Nantha K, Thank you for sharing a review of our hotel. It made our day to receive your splendid commendation for the team with special mention of Segar. We can’t wait to welcome you to the Grand Copthorne Waterfront Hotel whenever you visit Singapore again. Yours sincerely Yogeswaran Veerasamy Hotel Manager

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Food Capital
Food Capital
Cuisines: International, Asian, Chinese
Grissini
Grissini
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $183 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#31 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#79 Luxury Hotel in Singapore
#81 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Copthorne Waterfront Hotel staff and other travellers.
52 questions
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Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for river facing room”
sktan2223, 20 Apr 2017 | Read review
“almost all rooms have great views of city”
, 20 Apr 2017 | Read review
“Our room was 910 and over looked the river...”
nasacox, 18 Apr 2017 | Read review
“Have one on a high floor facing the river. It is quite stunning both day and night.”
L8052YCgaryk, 17 Apr 2017 | Read review
“High floors on the Bay side have excellent views of the city.”
KathyPeterT, 17 Apr 2017 | Read review
5 of 5