M Hotel Singapore City Centre

M Hotel Singapore City Centre

Traveller (1586)
MHotel Singapore Suite Room Jacuzzi
Room & Suite (690)
The Buffet at the M Hotel Singapore
Dining (142)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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S$233
S$233
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#23 of 342 hotels in Singapore
4.1 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Centrally located business hotel located in Singapore's financial district, the stylish and contemporary M Hotel Singapore offers 415 rooms, suites and serviced apartments designed for both business and leisure travellers. 5 minutes walk to Tanjong Pagar MRT station
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Taxi service
Business Centre with Internet Access
Paid public parking on-site
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Hair dryer
Safe
Iron
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Hidden Gem
Bay View
Languages Spoken
English, Chinese, Malay

Location

81 Anson Road, Singapore 079908 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
18.6 km
See all flights
Seletar Airport
16.1 km
See all flights
Telok Ayer
13 minSingapore Mass Rapid Transit
2,772Reviews31Q+A100Room tips
Traveller rating
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  • 109
  • 79
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Detailed Reviews
Bluesky wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
Was there for a mini gathering(buffet at Cafe2000) with my friends from school days.

While waiting for all folks to “fall-in”, I sat at the cosy sofa seat at their lobby area; which personally felt that the place was pretty well-kept (clean and neat).

Staffs on duty were doing a great job in attending us when we reached, and was satisfied with their vast variety of food and beverages.

Our plates were changed out pretty consistent; attentive servers.

Lifts and washrooms were pretty clean, w/o odor which some hotel might faced due to high usage + little maintenance during peak hours (evening time).

Overall, this is a great place to be recommended for simple gathering (accessible to all, be it private or public transport).

Would consider having a short getaway staycation if my work schedule allows.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, General Manager at M Hotel Singapore City Centre
Responded 22 Jan 2020
Thank you for your review. We are delighted to know that you have enjoyed your experience with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Jacqueline Ho General Manager
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Brandon wrote a review Mar 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
Firstly, I’ve got to say that this is one of the best hotpots I’ve ever eaten.

The variety is just alright but the food was really fresh. They also have a prawn station where they cook it fresh from the tank, was quite cool and taste amazing! Had to pay extra $5 for the mala soup base and I didn’t regret it. Also, my family had so much fun making my our omelette with the egg machine!

Theres also a variety of desserts such as cakes and ice cream and my favourite has got to be the nyonya kueh and the durian puree! These two desserts really hit beyond my expectations. Considering a steamboat restaurant, they really did a good job!

Also not to forget, the best part is definitely the exceptional great service by the Manageress and crew. We don’t have to ask for our used plates to be cleared nor water to be refilled. The Manageress was also very patient and smiley with all our questions and requests! Overall very good teamwork my family is very happy to be served by them!

Will come back again, definitely worth the price!

-Brandon
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, General Manager at M Hotel Singapore City Centre
Responded 6 Mar 2020
Dear Brandon, Thank you for your review. We are delighted to know that you have enjoyed your dining experience with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Jacqueline Ho General Manager
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JoJoTeo wrote a review Apr 2021
Singapore, Singapore4 contributions
5.0 of 5 bubbles
Food was fresh and good spread. Despite being served and not able to help ourselves at the buffet spread, our enjoyment wasn't compromised. Great service and special mention to Fairuz. He's not only attentive and ensure empty plates are cleared, he always ensure drinking cups are top up with water whenever there's no more plates to clear from tables. The overall experience is excellent!!!
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel Singapore, Other at M Hotel Singapore City Centre
Responded 25 Apr 2021
Greetings from M Hotel Singpore! Thank you for your encouraging feedback and comment about us in Trip Advisor. We are grateful for your encouraging words and I am sure all our team members will be very motivated to strive for even better service. Thank you again, I hope to welcome you back to M Hotel Singapore and I would love the opportunity to meet up with you in person. Warmest Regards Kanna Karmegam Director of Rooms M Hotel Singapore
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estherchinsf wrote a review Mar 2020
Singapore, Singapore1 contribution2 helpful votes
2.0 of 5 bubbles
My experience with M hotel has been more than 10 years with mostly club room stay. I have been witnessing the service is getting less competitive as compared to others. I would say my recent stay is the worst club experience ever. Please let the guest know in advance if the hotel club lounge is under renovation and DO NOT charge the guest 'club' price. The temporary club place is located at the ground floor tea house with very limited drinks and snack offered. Cocktail food also very limited plus the service is lousy.

Nevertheless, I should give some credit to room condition which is relatively comfort still. Initially I was thinking to praise the housekeeping but I recalled the in-room light bulb was malfunctioned and I put a note to change but never. Thus, a few nights at reading order was a bit dim and not bright.
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Date of stay: February 2020
Room Tip: Pls improve the service and don't apply double standard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, Acting Director of Rooms at M Hotel Singapore City Centre
Responded 12 Mar 2020
Thank you for your review. The comment on the club lounge has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements. Warmest Regards Kanna Karmegam
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James Ng wrote a review Jan 2020
Singapore, Singapore2 contributions5 helpful votes
1.0 of 5 bubbles
The worst experience I ever had in the hotel/restaurant in Singapore. As a club member, I checked in on 1 Dec 2019 and proceeded to the restaurant right next to the lobby, Tea Bar to redeem the complimentary welcome drinks. The waitress named Ana was the one came and served us, informing that the restaurant was full house at that time and also we can’t order the drinks and have them at the lobby. Hence I waited at the lobby for 20 mins and went back to the restaurant as there were 2 tables of customer just left. We sat down at one of the table near to the window and ready to order the drinks, few minutes later the waitress (Ana) came to tell us the table was already reserved and “chased” us to another table (which is also next to the window) in a rude way. I replied that I did not find any reservation sign or she did not came to inform us when we sat down, hence I told her that we wish to continue to sit at that place as we already settled down. She was pissed off and showed attitude to us with a black face and went to the reception counter to “complaint” and leave all the customers at the restaurant. By the time she came back, I raised my hand with eye contact with her, and told her we would like to order and get her to clean the tables. She looked at us as ignoring me at all, and proceeded to clean other table. This was the very bad experience in a 5 stars hotel/restaurant and I will never expect the low service level provided by M Hotel. I proceeded to reception counter to request to talk to the manager on duty, Mr Saravanan and the F&B manager (a Chinese guy but I forgot the name). We requested the explanation by Ana and confront together with us, and she was again showing attitude which I think both managers weren’t able to manage her to talk to us. The F&B manager was kind enough to bring us to the opposite restaurant to get our complementary drinks and explaining this was unacceptable and he will take the necessary action afterward. By the time we leave the Tea Bar, our table remained not cleaned and she was hiding inside the counter. I will never ever stay in M Hotel again and hope the hotel will take this seriously and to re-train the problematic staff, ensure to recruit only the qualified employees in future.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, Acting Director of Rooms at M Hotel Singapore City Centre
Responded 2 Jan 2020
Dear James, Thank you taking some time to share this review with us. I am extremely sorry and disappointing to hear of this incident which you have encountered. This has been highlighted to our Director of F&B for his investigation, review and improvements. Please do contact me directly at kanna.karmegam@millenniumhotels.com as we would want to get in touch with you personally. Once again i truly apologize on the incident. Warmest Regards Kanna Karmegam
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Tim F wrote a review Jan 2020
Los Angeles, California194 contributions118 helpful votes
2.0 of 5 bubbles
There are 100's of hotels in Singapore, this one isn't one you need to stay at!

There was no hot water when I was there, it was freezing cold. On the 18th floor, the staff said to run the water in the shower, tub, etc. Never warmed up. The location is in the financial district, no need to stat in this area unless you are working close by.
I went to change money and the reception person pointed to an ATM didnt speak, just pointed. What customer service!
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Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Stay at another hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, Front Office Manager at M Hotel Singapore City Centre
Responded 6 Jan 2020
Dear Tim, Thank you for your review. The comment on the water and reception staff has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements. Warmest Regards Kanna Karmegam
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Mungkorn wrote a review May 2021
2 contributions
5.0 of 5 bubbles
Before COVID, I used to come with my family. It's a pity after 1 month of re-opening, we are hit with Phase 2 (Phase 1.5 actually). The meat dishes are better than before, however for non-beef eaters, you are left with Chicken & Lamb dishes as this restaurant is now hall certified. But on another note, this restaurant moves 1 step further into being more inclusive to our muslim friends.
The service is good. I liked the new format of ordering through the servers compared to the old normal where the food usually becomes a scary sight after the other customers had worked on them. The presentation of the platters are appetising.
The servers are friendly as well. Do not hesitate to request for a pair of gloves to peel your prawns and raw food before going into the pot. It protects your hands from the fishy smell after you get home.
Overall, I like the new format and the service as usual. If not for the new heightened measures, I will be back with my family and friends.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel Singapore, Other at M Hotel Singapore City Centre
Responded 16 May 2021
Thank you for your review. We are delighted to know that you have enjoyed your experience with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms
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Hafiz JamaL wrote a review May 2021
Singapore, Singapore4 contributions
5.0 of 5 bubbles
Came for halal steamboat buffet dinner on a Sat night.
Despite being a busy dinner service, chef Boz continuously went round the tables to engage with the dinner crowd, & ensured everything was perfect.
Our hostess for the night Nazryn, was extremely professional and proactive.
Nazryn ensured everything was perfect.
Drinks were topped up proactively, dishes cleared expeditiously and she comfortably engaged in small talks with us, making it a very comfortable and enjoyable dining experience!

Will definitely return with friends and family.

Thank U Nazryn & Chef Boz for being such a gracious Host & Hostess!

Wonderfully yummylicious steamboat with exceptional service!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel Singapore, Other at M Hotel Singapore City Centre
Responded 10 May 2021
Thank you for your review. We are delighted to know that you have enjoyed your experience with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms
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Liza wrote a review Mar 2020
Sengkang, Indonesia1 contribution2 helpful votes
1.0 of 5 bubbles
Im a regular visitor diner at M hotel , use Eatigo to book either Cafe2000 or The Buffet .
Outstanding service , cheerful staff and nice food , (this is before )but now rare service ,not always smiling and empty food .
Lack of service , can only see 1 or 2 staffs running here and there busy for clearing plate . slow top up foods and also no more roasted beef at about 8 plus , see few chef cooking in the kitchen , maybe not enough chefs to produce foods .
In this season , heard the management tighten staffs to help low in business .
However the restaurant is in operation , we should enjoy the foods and the service , as we still pay the same price .
So disappointed . Not enjoyable at all .
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Date of stay: March 2020
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel S, Director of F&B at M Hotel Singapore City Centre
Responded 5 Mar 2020
Dear Valued Guest, Thank you for taking time to highlight this feedback to us. We are truly sorry for the unpleasantness you experienced during you dinner with us. This is definitely not the usual standards we pride ourselves upon. Could you please contact me directly at Dennis.Johnny@millenniumhotels.com , I would want to address these service lapses and comments personally. Once again i am truly sorry for the unpleasant experience you had with us. Warmest Regards Dennis M Johnny Director of Food & Beverage M Hotel Singapore
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rat550 wrote a review Feb 2023
Kinrooi, Belgium17 contributions10 helpful votes
1.0 of 5 bubbles
Had booked this hotel for a 3 nights stay-over.
I got a room on the 18th floor. The room was situated at the street side and a lot of noise from the traffic was audible in the room.
Soon started to annoy me. I put in my earplugs trying to fall asleep, but that didn’t help much, so I couldn’t get any decent sleep.
Next day I asked for a quieter room. It took some time at the reception to check if possible and get the new room organized. The new room was at the 24th floor and on the other side of the hotel. My hope getting this time a decent sleep vanished straight after opening the door.
Turned out the room was situated facing the highway with even more traffic noise. On top of that there was a construction side close by where they worked 24/7. So, trucks coming and going all the time having the warning signal on each the time when backing up. That signal carried into my room very clearly even more annoying than the traffic noise.
So situation was even more worse.
In the morning I checked out. Initially the wanted to charge me for the fully booked period, but after some discussion they just charged me for the first two nights.
The only thing positive was the comprehensive breakfast, but that one is quite expensive too.
The bed cushions (there are 4 of them) are too thick. I guess between 20 and 25 cm thick. If one sleeps on its side than the cushion should be letting your head rest in a position that it levels with your back bone. With these it was forced into a big angle resulting in neck pain in the morning.
What I don't understand is the reason for having 4 bed cushions. The hotel motivates people not to ask to exchange the towels every day out of view on the environment. Then why putting in 4 cushions which require the covers to be cleaned daily (?) as well ? And then, one is already too thick to rest on.
If you just have 4 cushions for the appearance, then better to have a mix with thinner ones.
Logically speaking 4 thinner ones makes more sense to me.
If people like thick ones (I cannot imagine, but anyway) then can put two on top of each other.
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Date of stay: February 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Look for a hotel in another location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Hotel Singapore, Guest Services / Front Office at M Hotel Singapore City Centre
Responded 14 Mar 2023
Dear guests, Thank you for taking the time to review your experience at M Hotel Singapore. We are disappointed to hear we failed to meet your expectations and sincerely apologise for these inconvenience that disrupted your overall experience. Please be assured that this does not reflect on our usual standards and we have taken note your comments on the areas of deficiency. Meanwhile, we thank you again for taking the time to share your comments and we hope to have the opportunity to restore your faith in our hotel in the near future. Warm Regards, Edeline Tiong General Manager
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Answer from petermack2011
Bungay, United Kingdom401 contributions121 helpful votes
I see no problem with this. Although a "business" hotel with lots of meetings/seminars etc going on for tourists it is relaxed. But smart shorts are good!
suzanah s asked a question Sept 2023
16 contributions5 helpful votes
Are there any halal food for breakfast buffet ?
Answer from b922311
Sammamish, Washington408 contributions134 helpful votes
I guess not. You have to call them.
Nurfa Noor asked a question Feb 2020
Singapore, Singapore32 contributions12 helpful votes
Is this a good location for the NYE countdown fireworks?
Answer from Wanlopski
Bangkok, Thailand51 contributions55 helpful votes
It’s far from the firework. So you can’t see from the window. You should take a metro to the bay. (I take metro to “Citi Hall EW13) and watch firework from the public park there, it ‘s not close to firework but less crowd.)
Trail48534440093 wrote a tip 1 May
1 contribution
1.0 of 5 bubbles
"Unwise to book in advance via their website as they do not offer better rate. "
Read full review
little_wanderlust_diaries wrote a tip Apr 2024
Rijswijk, The Netherlands70 contributions15 helpful votes
3.0 of 5 bubbles
"Avoid even # rooms. Those are very dark"
Read full review
Resort26050298720 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Hv fun"
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Stu W wrote a tip Mar 2024
Queensland, Australia96 contributions48 helpful votes
4.0 of 5 bubbles
"The MRT is 5 minutes walk and a bus stop opposite. "
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Dee H wrote a tip Feb 2024
11 contributions4 helpful votes
4.0 of 5 bubbles
"Buy milk if you like English tea. Eat at the local food stalls excellent excellent value and very tasty Pool very good changing room small"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$210 - S$297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
singapore m hotel, m hotel singapore
LOCATION
SingaporeSingaporeAnson / Downtown Core/Downtown Singapore / Central Business District / Central Area/City Area
NUMBER OF ROOMS
415
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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M HOTEL SINGAPORE CITY CENTRE (S̶$̶2̶6̶6̶) S$247: UPDATED 2024 Reviews, Price Comparison and 1,949 Photos - Tripadvisor

Frequently Asked Questions about M Hotel Singapore City Centre
Which popular attractions are close to M Hotel Singapore City Centre?
Nearby attractions include Masjid Haji Muhammad Salleh & Maqam Habib Noh (0.3 km), The River Merchants (0.4 km), and Seng Wong Beo Temple (0.2 km).
What are some of the property amenities at M Hotel Singapore City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at M Hotel Singapore City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at M Hotel Singapore City Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at M Hotel Singapore City Centre?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to M Hotel Singapore City Centre?
Conveniently located restaurants include Bar-Roque Grill, Chef's Table by Chef Stephan Zoisl, and Kapitan.sg.
Are there opportunities to exercise at M Hotel Singapore City Centre?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at M Hotel Singapore City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does M Hotel Singapore City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at M Hotel Singapore City Centre?
The staff speaks multiple languages, including English, Chinese, and Malay.
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