Stayed here for 12 nights on family holiday with club lounge access. Great location only a few minutes from Newton mrt and 5-10 minutes walk from Orchard Road. Read a few reviews recently from people which had me a bit worried before arrival, don’t know what they were complaining about, rooms are great with all amenities required for a holiday. Plenty of food options available at breakfast and good buffet selection available in club lounge in evenings. Thanks to all the staff who made our stay here great!!
My organisation holds meetings at Sheraton's function rooms regularly and I'm very pleased to share that my experiences at Sheraton have been excellent. I would like to express my gratitude to the staff for being so polite and helpful. In particular, I would like to thank the assistant manger, Thanush, for being very proactive in helping us set-up and tear down for our events. He facilitated very clear communication between my organisation and Sheraton and is a key factor in the success of our meetings. The AV manager, Phyo, has also been very pleasant to work with. He is very keen to to help resolve our technical difficulties. He is very patient with us and a joy to work with. Overall, it has been a great experience to hold meetings at Sheraton and I'd recommend Sheraton for other organisations to hold events at.…
I have spent two nights (26th - 28th June 2022) in Sheraton Towers. The room is bit old but I really enjoy my time at the bar in the lobby. Bar staff Apple was extremely nice and friendly, who provided great recommendations about different drinks we can enjoy in the bar, from beer to spirit. Also she spent time with me for chat, which gave me lots of Singaporean hospitality. Her smile and service are something that I really missed already, so I have decided to stay in Sheraton Towers next time when I visit Singapore!!! Hope I can see Apple again, yes Apple, not pear or cheery :)
This hotel, inspite of Covid impact over the last couple of years has maintained its high standard and reatined their excellent staff. From the amazing front desk staff Edward, Murali, Ru Feng, especially Kathleen, to the guys at the door like Puru, Aiman, Daniel and Chandra, and most importantly to the staff in the exec lounge, Kathleenand the excellent service they provide...”
Great location, excellent hotel, very professional, courteous, friendly staff, with "can-do" attitude and genuine care. My sincere thanks and appreciation to the entire staff for the great job they are all doing.
Was there with my family and we came upon Chef Chan there and he gave us his recommendations. Really no disappoinment on all food that was recommended. Thank you very much once again for making my family dinner a perfect one! Shout-out to Chef Chan! 👍🏼
The staff at Sheraton Towers are always professional and friendly. In particular Kathleen at the Executive lounge was extremely helpful during my stay. Her attention to detail and friendly manner is really top class. Thanks for making the stay awesome.
My husband, baby, and I regularly dine at the Sheraton Towers Restaurant in Singapore for dinner and it is always very pleasant. The dining area is beautiful facing nice outdoor water falls and a koi fish pond. Marble decor and high ceiling contribute to the tranquil and relaxing atmosphere. The selection of the food is pretty good, catering to vegetarians too. The price is very reasonable for the high quality of food and nice service! Michelle’s service and hospitality are excellent and we always feel welcomed and looked after. All the meals prepared by Chef Chang were fabulous! Our favourite dishes are the Nasi Goreng and the fish and chips. Definitely highly recommended!
With almost 1000 nights with the BonVoy Group, clearly i can say :Kathleen defines best customer orientation . You name it, whatever challenge you face, Kathleen will offer support in her unique way, focussed, efficient, never tired to make your stay free of troubles. She is leading her team by example. Thank you, Kathleen.
Charming, accommodating and helpful staff — special mention to Tammy & Logan — at the Lobby Bar; had a wonderful tea time. Cosy accommodations within Singapore’s city center, interesting restaurants nearby