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Hotel Jen Tanglin Singapore

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#36 of 309 Hotels in Singapore
Certificate of Excellence
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Hotel Jen Tanglin Singapore
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419 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Reviewed 3 days ago NEW

Tell cabbie that you're heading to former Traders Hotel if "Jen Tangling" doesn't work. It's also connect to Tangling Mall which makes it ever so convenient. Hotel has and old world feeling and their staff make sure you feel welcome here. Rooms are expected of a business hotel. Go to breakfast early if you don't like lining up. It's near...

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Helpful?
1Thank Mahes W
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Mahes W, Thank you for your kind review. Our hotel is perfectly situated at the start of Orchard Road and right next to Tanglin Mall, which has certainly benefitted many guests in terms of convenience. The heart of Orchard Road is a short 10 minute walk away from the hotel that definitely is a great route to talk for...

Reviewed 5 days ago NEWvia mobile

I stay at this hotel fairly regularly, and the staff is always friendly and accommodating. The rooms are small but efficient, and they are updated with the necessary modern conveniences such as USB ports and universal power outlets. The club lounge usually has plenty of food choices. Great beds. Poolside is okay. The gym could use a few more machines,...

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Helpful?
1Thank Flylow47
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Flylow47, Thank you for your kind review. It is pleasant to know that my staff are always friendly and accommodating. Our guest rooms have been intricately designed to provide convenience and accessibility for our guests and we are glad that it was to your benefit. We are glad to know that you liked the food choices available in the...

Surat Thani, Thailand
Reviewed 6 days ago NEW

This was our third visit to this hotel in the past four years. We booked a club room on this occasion based on our experiences of such rooms and the standard of service in such rooms in other hotels in the Shangri La group. When we arrived from the airport, there was no one around to assist with our luggage....

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1Thank Suratrichard
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Suratrichard, Thank you for your review, it is truly unfortunate to learn about your recent stay with us and I appreciate your time taken to share the experience. Allow me to extend my sincere regrets and apologies for the multiple disappointments, please be assured that this matter has been handled personally and will rectified immediately. I very much like...

Sydney, Australia
Reviewed 1 week ago via mobile

Looking for a relaxed, hip, social vibe, look no further. Great free easy wifi, good club lounge, great gym, pool and spa/sauna. Plenty of modern in room amenities. Great lobby coffee shop. If you're top Golden Circle the late checkout is perfect for Singapore. Close enough to Orchard without being in the middle of everything. Pleasant friendly and welcoming staff.

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Helpful?
1Thank Mark A
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Mark A, Thank you for your kind five-star review! It is pleasant to know that you enjoyed the overall ambience and décor of the hotel and our various facilities available. The hotel is situated within a 10-minute walk away from the heart of Orchard Road, which has benefitted many guests in terms of convenience. My team and I are...

Jakarta
Reviewed 1 week ago

Fully renovated. Interior Designers make this place look and feel rather like a coffee club, I assume it's supposed to be "cool" like that. I found design rather having a strong tendency towards "Kitsch" and appearing "wanna-be-posh", artificial design lacking harmony and authenticity. As with Jen Orchard-gateway one thing I do not like is the room climate, I always feel...

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2Thank CanningPark
Vadodara, India
Reviewed 1 week ago

enjoyed stay hotel is very nice ambience and rooms are very good and very clean. and i would give 4.5 out of 5 to rooms. I stayed on the room which is very good with all the requirements.room service and food is excellent.

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1Thank krudev
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Krudev, Thank you for your kind review and we are delighted to hear that the hotel's ambience and food quality delivered is satisfactory. My team and I hope to have the pleasure of welcoming you back for another stay with us. Best regards, Vathsala Subramaniam General Manager

Kent
Reviewed 2 weeks ago

This hotel has a good location about a 10 minute walk to orchard road and close to the Hard Rock Cafe and Jamie's Italian restaurant. You also have the shaw theatre cinema about 15 minutes walk and the broader orchard shopping experience. The check in was fast and efficient under a free night golden circle room redemption. The bedroom was...

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2Thank KentHonestTraveller
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear KentHonestTraveller, Thnak you for your kind review! We are glad that the hotel is convenient located to many places of interest which has benefitted your stay. The efficient service delivery of my team is greatly motivated by their continous efforts and meeting loyal guests like you! It is wonderful that the design of our guest room works for you!...

East Lothian, United Kingdom
Reviewed 2 weeks ago

Stayed last week at this splendid hotel. The location is very handy to the bottom of Orchard Road which opens the gateway to classy shops and restaurants. The hotel is very clean the service brilliant and friendly. The room whilst superior could have been bigger but the size of the bed was immense. The breakfast was as good as I...

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1Thank Alan W
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Alan W, Thank you for your excellent review! The hotel location has indeed benefitted many travellers as it is convenient to many places of interest. The thoughtfully designed rooms has the basic things done right such as a good bed and and a powerful shower. We appreciate your kind loyalty to the hotel and it will be our greatest...

Reviewed 3 weeks ago

On arrival we were met by the friendliest front of house staff you could wish for. The consierge was a delight, amusing and very knowledgeable also a great help in planning our activities during our stay. The food although not the cheapest around was plentiful and prepared to a very high standard, the evening buffet was good value for money....

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Helpful?
1Thank Ron P
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Ron P, It is our greatest delight to receive your review, it is words like yours that motivates the team to continously strive for service excellence. J65 has always received positive comments and we are glad that you were able to experienced it! My team and I look forward to welcoming you back again. Best regards, Vathsala Subramaniam General...

Reviewed 3 weeks ago

Had pleasure of staying at this hotel for 3 nights on way back from New Zealand. Staff excellent, in particular the restaurant manager, Nabil, who was very pleasant to speak to and most helpful in giving advice on nearby locations. Location of hotel good, particularly for Orchard Road and use of taxis to other places very reasonably priced. All in...

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1Thank Margaret T
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Margaret T, Thank you for the kind review of the hotel. We are delighted to hear that you have found the colleagues a highlight of your stay! It is comments like your that will motivate the team to continously strive for service excellence. The hotel's strategic location has certainly benefited many travellers are it is near the famous Orchard...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Tanglin Singapore delivers quality, comfort and value to travellers who appreciate the important things done well; stylish and comfortable rooms, enthusiastic and upbeat staff, easy efficiency and simple pleasures delivered fuss free. An energizing new hotel that offers "local experience" and cultural insights through an "in the know" team. Hotel Jen Tanglin has undergone a major renovation. All guest rooms, suites and the bright, 24 hour accessible Club Lounge are completely refurbished and open. The rooms and Club Lounge are designed in a new and contemporary style, with a very unique and distinct feel to it. Each room is equipped with an individual WiFi access point, we offer fast and free wireless internet access across the property. Multiple USB and universal plugs have been added to the rooms for the guest's convenience. Bathrooms have spacious walk-in showers and a powerful hair-dryer, along with the premium amenities on offer. The ground floor reception and main restaurant area are partially under renovation. The new lobby will open on 2 November, followed by a new restaurant and Jen's Kitchen To-Go concept on 2 December. By the end of November all works will have resumed. The hotel is currently in the final stages of fitting out the public areas and there are no noisy works happening any more. The large pool and sundeck, with the attached restaurant Ah Hoi's, a dining institution in Singapore serving authentic local food in a casual setting, are operating as usual. Hotel Jen Tanglin Singapore is conveniently located on the Orchard Road shopping district. We are within walking distance from the serene Botanic Gardens, a UNESCO world heritage site. The hotel is connected to Tanglin Mall, where shops, cafes, restaurants and supermarkets are easily within reach. Camden Medical as well as Gleneagles Hospital are within 3-minute walking distance. A free shuttle service is provided to Orchard Road, as well as weekday morning shuttle services to the Central Business District. We are looking forward to welcome you to Hotel Jen Tanglin and make sure you have a memorable visit in Singapore. ... more   less 

Additional Information about Hotel Jen Tanglin Singapore

Address: 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Region: Singapore > Singapore
Price Range: $229 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Tanglin Singapore 4*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Travelocity, Asiatravel.com Holdings, Agoda, Priceline and Jetsetter so you can book your Hotel Jen Tanglin Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel Singapore
Singapore Traders Hotel
Traders Singapore
Hotel Jen Tanglin Singapore
Hotel Style:
#21 Spa Hotel in Singapore
#36 Luxury Hotel in Singapore
#42 Romantic Hotel in Singapore
#63 Family Hotel in Singapore
#65 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Tanglin Singapore staff and other travellers.
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Questions? Get answers from Hotel Jen Tanglin Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As one spends so little time in the room it does not matter which one to stay in”
 of 5 bubbles 874alanw, 19 Nov 2016 | Read review
“14th Floor was okay for us.”
 of 5 bubbles DerekC372, 5 Nov 2016 | Read review
“Ask for pool view”
 of 5 bubbles jonesjohn50, 1 Nov 2016 | Read review
“Choose a room facing the pool”
 of 5 bubbles VillaMariaGuests, 26 Oct 2016 | Read review
“Book a club floor - alcohol is very expensive in Singapore so make use of Happy Hour”
 of 5 bubbles justingM4036MB, 18 Oct 2016 | Read review
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