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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,377 Reviews from our TripAdvisor Community

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Showing 3,718: English reviews
Reviewed 2 days ago NEWvia mobile

Organised a group of malaysian friends for a new year outing for 3 nights in Singapore. Fantastic stay at the valley wing . Great service..luxurious 60 sqm rooms.Organised a Private New Year party in the Hotel grounds .Fantastic evening..great food & service. A recommended hotel within a hotel ...For a bit of Luxury ... Enjoy

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2Thank Zain P
London, United Kingdom
Reviewed 2 days ago NEW

Stayed recently & could not fault the hotel (even though they are renovating). Our room was perfect with a big balcony & spacious bathroom. The gardens here are fantastic; inside & out! We particularly enjoyed watching the Koi carp, stunning. The pool area is large & well maintained; with free iced water available all day. The breakfast buffet was extensive...

Review collected in partnership with shangri-la.com
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1Thank N6212KTjanes
Stockholm, Sweden
Reviewed 2 days ago NEW

I stayed two nights at Shangri-La Hotel in Singapore in December 2016. I stayed in the Valley Wing and had a beautiful room that was very comfortable. Outside and between the different Wings is a luxuriant tropical garden with a pool. There is overall friendliness at the hotell and very relaxing atmosphere. Unfortunately there was construction projects outside my window...

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3Thank brith_fernow
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear guest Thank you for choosing to stay with us during your visit to Singapore. I am glad that you enjoyed your stay at the Valley Wing and our pool and gardens. We sincerely apologise for the rejuvenation work that is currently underway at the Tower Wing and look forward to showcasing our new wing to you when you return...

california
Reviewed 2 days ago NEW

I was not impressed with this hotel given all the hype about this place. The rooms need a major uplift...blue carpets, old furniture with a smell, bathrooms are so outdated. Please visit the Westin in Singapore and take note what they have done. ...The buffet breakfast was good and offered a great selection.

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1Thank CAgal_13
Hong Kong
Reviewed 5 days ago NEW

Stayed in the Valley Wing - the first time in many years. The Valley Wing is still impressive with good personal service. A sumptuous breakfast, free afternoon tea, champagne and wines in the evening made it very memorable. That said the rooms have aged considerably with the carpets looking worn and some of the furniture showing wear. Most of the...

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1Thank inviso
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear guest Thank you for choosing to stay with us during your visit to Singapore. I am glad that you enjoyed your stay at the Valley Wing and the exclusive guest benefits and services we offer. We sincerely apologise for the error with your room keycard and will be sure to reinforce the importance of attention to detail with our...

Jakarta
Reviewed 6 days ago NEW

The Shang in Singapore is currently under renovation.. Still gorgeous and staff and great but it's a bit annoying. We got upgraded to better rooms thanks to the reno and that was eye opening as they were AMAZING (and I could never normally afford it). Looking forward to when the reno is finished as this hotel is still my favourite...

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2Thank Cara M
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Cara M, We are glad to hear that you enjoyed your stay with us and thank you for your kind compliments about our associates and central location. As you mentioned, we have commenced a rejuvenation programme of our Tower Wing which will be completed by the end of Q1 2017, and we hope to introduce you to our new...

Reviewed 6 days ago NEWvia mobile

Visited the hotel over Christmas and the New Year. We stopped in the Valley wing. This was the best thing we did, the extra cost is well worth the money for the service and care you receive. The high teas and canapes were delicious and nothing was too much trouble. Room was excellent and had everything we needed. Would highly...

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3Thank Sally C
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Sally C, Thank you for your compliments about the Valley Wing, we are delighted that you enjoyed your stay and appreciate your kind compliments about the experience. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Dusseldorf, Germany
Reviewed 6 days ago NEW

w! Hotel Management has thought about me in advance, how further improvements can be achieved :-) - and they found so many ways!!! Even the very colonial lifestyle in the valley wing of the Shangri-La in- and exterior decoration was not my kind of taste, hid behind it, there was still much more to discover ;-) Jungle of suburbia breakfast...

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3Thank Sabi W
SLSGM, Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Sabi W, We are delighted that you enjoyed your stay with us and thank you for your kind compliments about the Valley Wing experience. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Auckland, New Zealand
Reviewed 1 week ago NEWvia mobile

What a place , welcoming from the start. Unbelievable surroundings and opulence. So nice, would have loved longer there. Staff so friendly and looked after everything we wanted, not ideal for kids I would suggest, by that I mean young ones. Thank you for our lovely stay. Shame my wife could not bring the orchid back to NZ. Thank you...

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2Thank Parkimsp
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Parkimsp, Thank you for sharing this positive review with us. We are delighted that you enjoyed the Valley Wing experience and appreciate your comments about our associates and the hotel facilities. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Seoul, South Korea
Reviewed 1 week ago NEWvia mobile

시설은 좋아서 예약했는 데 방에 오자마자 티비가 안켜졌다. 콜 센터에 전화하니 배터리가 다 되어서 안 켜진 가였다. 확인을 안한 듯. 그리고 엄마가 앉아있는데 침대가 내려 앉았다. 이런 일은 처음이다. 우리엄마가 100kg의 거구도 아니고 한 70kg인데 이런 호텔 침대가 뛰지 않고 앉아 있는데 놀라웠다. At first TV remote controller didn't work at all because of the low voltage of batteries. When...

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1Thank hyunpark1206
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear hyunpark1206, We are disappointed to hear that you had a less-than-satisfactory stay with us, and sincerely apologise for the inconvenience caused by flaws in our guest room amenities. Please be assured that your feedback has been shared with our team who continually review our hotel facilities and amenities to ensure that we deliver seamless and memorable guest experiences. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $434 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Orbitz, Travelocity, Ctrip TA, Agoda, Priceline and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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North Yorkshire, U.K.

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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I did not have a balcony that I would recommend.”
 of 5 bubbles brith_fernow, 15 Jan 2017 | Read review
“Ask about the renovations before you book.”
 of 5 bubbles caram63, 11 Jan 2017 | Read review
“Valley Wing is the flagship and luxury end of the hotel”
  • Room 1062
  • Spacious Room 1062
  • Good room facilties at the Valley Wing
  • Room 1062 bathroom
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
“You can choose garden wing, tower or Valley Wing. With any of these you cannot go wrong.”
 of 5 bubbles exploreroz, 6 Jan 2017 | Read review
“Be sure and join the Golden Circle Club for free upgrades and the club level”
 of 5 bubbles 226marshallc, 30 Dec 2016 | Read review
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