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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,479 Reviews from our TripAdvisor Community

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Showing 3,806: English reviews
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Bristol England
Reviewed yesterday NEW

Staying in the Garden Wing we had a huge room overlooking this fantastic city. Luxurious bathroom with separate shower & a bath where you can soak and watch TV I could not help thinking how much my grandson would have been amazed by this & the waterproof control pad! The wing gives you access to complimentary drinks & light snacks...

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1Thank univmum
Palm Beach, Florida
Reviewed 1 week ago

Outstanding Location near Orchard Road in Private Park. One of the original hotels in the Shangri-La Asia collection now being updated. Great service and location although restaurants and some facilities closed for rehabilitation. Garden Wing still the best for expatriates and other long stay guests. Better than home although the once scenic views over park land now obscured by high...

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1Thank WBradfordGary
Reviewed 1 week ago

We had a "Garden Wing" room that was just fabulous. We got an upgrade as a result of our long standing relationship with our travel agency. Our 1100 square foot room had a powder room in the "living area" of the suite, a remarkable bathroom in the bedroom part of this magnificent room. We had a balcony overlooking the splendid...

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1Thank RICHARD B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear RICHARD B, Thank you for sharing this positive review with us. We are delighted that you enjoyed your stay in the Garden Wing and appreciate your compliments about the hotel. We look forward to welcoming you back again soon, Best regards, Reto Klauser Vice President and General Manager

Montreal
Reviewed 1 week ago

We arrived after 26 hours of flying from Montreal. Reception was very friendly and efficient. We slept and ate on the grounds. Italian dinner was excellent as was the buffet breakfast. Drinks at the Pavilion Bar took me back to an era when the Brits had control of Singapore. British investors and local bankers chatting over gin & tonics

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3Thank glennrleduc
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear glennrleduc, Thank you for sharing this review with us, we are glad that you enjoyed your stay with us and appreciate your compliments about dinner at The Waterfall and breakfast at The Line. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Reviewed 1 week ago via mobile

Stayed for two nights before taking cruise out of Singapore. Lovely hotel beautifully Appointed, good sized rooms with every amenity. Ideal hotel would heartily recommend Orchard road ideal location. Breakfast rather expensive, but it is Singapore!

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2Thank Judy J
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Judy J, Thank you for taking the time to share this positive review with us. We are glad to hear you enjoyed your stay and appreciate your compliments about our rooms and location. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Minneapolis
Reviewed 1 week ago via mobile

We thoroughly enjoyed our stay at the Shangri-La. great room, friendly staff, fabulous breakfast, beautiful grounds and just a five minute walk to the famous Orchard Road shopping Mecca. Strongly recommend.

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1Thank SandstoneSprings
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear SandstoneSprings, Thank you for the kind recommendation, we are delighted that you enjoyed our hotel gardens and rooms, and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Pontefract
Reviewed 1 week ago

We stayed in the Orchard Road Shangri La for two nights 25th and 26th of February and just wish it could have been longer. The hotel is superb. The reception staff are welcoming and efficient and the general ambiance on arrival is first class. The hotel is set in well kept tropical gardens situated around a large swimming pool. There...

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1Thank YorkiePontefract
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear YorkiePontefract, Belated congratulations on your wedding anniversary, we are delighted to have been a part of this memorable occasion. Thank you for taking the time to share this positive review with us, we appreciate your kind compliments about our hotel and associates, and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and...

Nottingham, United Kingdom
Reviewed 1 week ago via mobile

This hotel is the ultimate in comfort,taste,service and quality. All the staff,irrespective of their role ,are exceptionally polite and attentive.Always smiling and respectful. The rooms are tastefully decorated,well equipped and comfortable.There was a Nespresso machine and impressive range of toiletries .Free wi-go.Multi language television channels. The pool side loungers have nice thick pads and the pool the large with good...

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2Thank Barry S
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Barry S, Thank you for your kind compliments about our hotel and associates. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Reviewed 2 weeks ago via mobile

We recently spent 4 nights at the Valley Wing - our third stay at the Shangri-La Singapore. Fantastic breakfast each morning in the Summit Room, champagne and canapés in the afternoon and evening, matched with stunning rooms - the Valley Wing has it all. As other reviews have stated, the fitness centre is one of the best hotel based facilities...

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2Thank LittleLiability
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear LittleLiability, Thank you for choosing to stay with us once again, we are glad to hear that you continue to enjoy the Shangri-La experience, and appreciate your compliments about the Valley Wing. We are very sorry for the shortfalls in service that you experienced in terms of your rooms preference and the in-room service. Please be assured that we...

San Francisco, CA
Reviewed 2 weeks ago

This hotel is about 0.5km from the Orchard Rd. Its about a S$30 taxi ride from the airport. The hotel is a the high quality you would expect from the Shangla- ra Brannd. Wooden floors, rain shower head and full tub. My room has a balcony with a pool view and the buffet breakfast has a wide variety of food...

Review collected in partnership with shangri-la.com
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1Thank vols94
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear vols94, We are glad to hear that you enjoyed your stay in the Garden Wing and thank you for sharing this positive review with us. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $411 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Wing”
 of 5 bubbles univmum, 27 Mar 2017 | Read review
“Get a room facing the Garden/pool.”
 of 5 bubbles E9457MTrichardb, 21 Mar 2017 | Read review
“Balcony overlooking the pool”
 of 5 bubbles glennrleduc, 20 Mar 2017 | Read review
“The suites on the 17th floor are excellent.and very quiet even though some renovations are being carried out.”
 of 5 bubbles YorkiePontefract, 17 Mar 2017 | Read review
“a place where you can open your window, that will allow some privacy. That is full enjoyment”
 of 5 bubbles bwpbmi, 11 Mar 2017 | Read review
5 of 5