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Shangri-La Hotel, Singapore

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$894*
US$418*
Great Deal
US$454*
US$453*
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Shangri-La Hotel, Singapore
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4,559 Reviews from our TripAdvisor Community

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Showing 3,880: English reviews
Opotiki, New Zealand
Reviewed 9 June 2015

Warm & friendly welcome, taken to our room by lovely lady from the reception team who explained the dining options and hotel facilities of which there are many . The gardens have to be seen to be believed, the flower arrangements in the foyer some of the most beautiful we have ever seen and don't forget the Orchids , they...

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Helpful?
Thank Peakfarm
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Peakfarm Many thanks for your kind review via TripAdvisor! I am truly happy to know that your partner and you have enjoyed your stay at the Garden Wing - our urban resort. Your encouraging compliment will be shared with my colleagues, especially the team of Florists and at Concierge. I look forward to welcoming the both of you back...

Auckland, New Zealand
Reviewed 9 June 2015 via mobile

This is a great hotel with a super location. Quiet, but close to orchard Road. They kicked off our stay with the best thing you can do for anyone travelling with an 8month pregnant wife and a 3yr old..... They gave us check in at 8am!!!! They also offered to upgrade us to the garden wing for $90 a night,...

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1Thank PiwiNomad
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PiwiNomad Thank you for sharing your feedback via TripAdvisor! I am happy to know that your family and you have enjoyed your stay at the Garden Wing - our urban resort. I look forward to welcoming your family and you back soon! With best regards Reto Klauser Vice President and General Manager

Waterlooville
Reviewed 8 June 2015

We stayed for 3 days at this hotel on the start of our 3 centre holiday with Travelbag. The hotel was really fantastic really 5 star comfort. The breakfast was superb, the rooms had all the facilities, and the staff were so kind and helpful.

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1Thank brinol59
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear brinol59 Many thanks for sharing such a positive feedback via TripAdvisor! It delights me to know that your partner and you have enjoyed your Shangri-La experience. I look forward to welcoming the both of you back soon! With best regards Reto Klauser Vice President and General Manager

Sydney
Reviewed 7 June 2015

One of the best hotels in Singapore and certainly in the top few Shangri la's worldwide. Beautifully maintained, great food although restaurants are a bit pricey, rooms are clean and well appointed. Pool great area badly needs the resort feel when snack food, cocktails and beverages can be served poolside. Horizon club members are treated in a very personal way...

Review collected in partnership with shangri-la.com
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Helpful?
Thank lee19592015
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear lee19592015 Thank you for your encouraging feedback via TripAdvisor! I am glad to know that your family and you have enjoyed your Shangri-La experience at the Horizon Club. Your compliment is assuring and will be shared with my colleagues, especially Cory. I look forward to welcoming all of you back soon! With best regards Reto Klauser Vice President and...

Melbourne
Reviewed 7 June 2015

This is a great hotel for both business and pleasure, whilst not located on Orchard or Scotts its location provides a sanctuary from the busy main streets. The staff at the Horizon club need to be complimented for making my stay feel special from arrival to departure. The club lounge and bar on the 26th floor provide a tranquil over...

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1Thank Robert J
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Robert J Thank you for your kind review via TripAdvisor. I am delighted to know that you have enjoyed your Shangri-La experience at the Horizon Club. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

Kuala Lumpur, Malaysia
Reviewed 7 June 2015 via mobile

Great Arrival Experience, Attend by Night Manager Mazlan.He took afford to call me as I expected to arrive late from KL.He Professional! Concierge Team & Bellman Celia Hassan Indian Guys(not remember name) *They are so honest and helpful Reservation Team Thank you for arranging me nice room for my special occasion :) Departure The manager check me out are Excellent...

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Thank Zachery_Zulkifly
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Zachery_Zulkifly Thank you for your wonderful feedback via TripAdvisor! I am truly happy to know that your partner and you have enjoyed your Shangri-La experience. Please be assured that your encouraging compliment will be shared with my colleagues at the Rooms division, especially Mazlan, Celia, Hassan, the Concierge and Reservations teams. I look forward to welcoming the both of...

Melbourne, Australia
Reviewed 7 June 2015

May I say From arrival to check out Smiles Elegance N fabulous rooms The club was just fabulous Easy elegant n comfort Felt like coming home Tku Shangrila Singapore Always perfect x Fabulous tku Tku Shangrila just perfect

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1Thank dannynsam
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear dannynsam Thank you for your kind review via TripAdvisor! I am glad to hear that your partner and you have enjoyed your Shangri-La experience. I look forward to welcoming the both of you back soon! With best regards Reto Klauser Vice President and General Manager

Hong Kong
Reviewed 4 June 2015 via mobile

The hotel is very old and worn down vs other hotels in Asia. Was quite annoyed because there was a group of school students from overseas who had visited and stayed over. They ran and yelled in the morning. I also got a random call in the middle of the night which disturbed my sleep. The gym is well equipped...

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1Thank Joe C
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Joe C Thank you for your constructive feedback via TripAdvisor. I am sorry to read about the service shortfalls during your stay. May I please request that you contact me directly so that I can find out more details for service improvements? My email address is: reto.klauser@shangri-la.com I look forward to hearing from you soon. With best regards Reto...

Singapore
Reviewed 30 May 2015 via mobile

Shangrila, a resort in the heart of Singapore. We had the room at garden wing, and to our extend the room come with a private garden which is only share with other rooms in our row. Room was impressive with a very soft and comfy bed, spacious bathroom with spacious bathup. The breakfast at The Line was another impressive feeling...

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5Thank PaulineHalim
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PaulineHalim Many thanks for your encouraging feedback via TripAdvisor! I am thrilled to read that your partner and you have enjoyed your stay at the Garden Wing - our urban resort. Please know that your compliment will be shared with my colleagues, especially those at The Line and The Waterfall. I look forward to welcoming the both of you...

Makati, Philippines
Reviewed 30 May 2015

I had a chance to stay at Shangrila Singapore for some meetings. Slightly off the commercial area yet close enough to walk to, it is nestled to a quiet, residential area. Touting itself as a resort hotel within busy Singapore, the Shangrila Singapore is an oasis in a cement jungle. Stayed in the old wing which is staring to look...

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4Thank Jeff Y
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Jeff Y Thank you for sharing your experience via TripAdvisor. While I am delighted to know that you have enjoyed your stay, I am sorry for the service shortfall at The Waterfall.. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $416 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Orbitz, Booking.com, Hotwire, Hotels.com, Travelocity, Agoda, Ctrip TA, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and request a pool view room , i think most of them are , we stayed in the Garden Wing .”
Aussielooker, 22 May 2017 | Read review
“We loved the pool/garden views”
  • Our room sitting area
  • overlooking the pool with boganvillia draping the balconies
  • Our towel art on the bed
  • We were greeted with a dozen roses, cake & a card
mar-shalouise, 9 May 2017 | Read review
“Be extremely careful of the honesty of the housekeeping teamv”
Moofasarose, 8 May 2017 | Read review
“Stay at the Valley Wing for added bonuses of food and service.”
765PaulL, 6 May 2017 | Read review
“Rooms on higher floor are quieter and have better view obviously”
kiddofox, 2 May 2017 | Read review
5 of 5
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US$418* /night
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Shangri-La.comUS$454
Orbitz.comUS$453
AMOMAUS$894
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*Disclaimer
Prices are for 1 room, 2 adults
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