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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,438 Reviews from our TripAdvisor Community

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Showing 3,770: English reviews
United Kingdom
Reviewed 5 March 2015

We stayed for 2 nights recently. Hotel is a 5 minute walk from the high activity of Orchard Road but in a very safe and quiet area. We had a room on the 16th Floor with Club Lounge Access. The staff are very Good and special Thanks to Timothy the Club Lounge Concierge who told us all the good places...

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Helpful?
3Thank GrandPoohbaH
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear GrandPoohbaH Many thanks for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your stay at the Horizon Club. Please know that your compliment is very much appreciated and will be shared with my colleagues. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and...

Steyning, United Kingdom
Reviewed 5 March 2015

Beautiful hotel. The pool is fantastic. The only downside was that it is very big and also a business hotel so lots going on and breakfast can be frantic and with lots of noise. Nice areas to talk and have a drink

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3Thank Jacqueline J
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Jacqueline J Thank you for sharing your feedback via Tripadvisor. While I am glad to know that you have enjoyed your stay in general, I am concerned to read your comment about your breakfast experience. May I please request that you contact me directly so that I can find out more details about your visit? My email address is:...

Dundas, Canada
Reviewed 5 March 2015

I was alerted to the Shangri-La by my cousin - we were going to stay at Raffles - and was glad I took her advice. The accommodation was superb and the upgrade to the Horizon Club well worth the money. Don't let the fact it is just under three miles from downtown as it is close to the main shopping...

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Thank AlfredTennyson
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear AlfredTennyson, Thank you for choosing to stay with us during your visit to Singapore. We are delighted that you enjoyed the Horizon Club experience and our central location within walking distance of Orchard Road. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General...

Skipton, United Kingdom
Reviewed 4 March 2015

We went to this wonderful hotel after a cruise around South East Asia and it brought our holiday to an end is some style. The Valley Wing is the exclusive part of the hotel and comes highly recommended. You are treated incredibly well throughout your stay and nothing is a problem to the most helpful of staff. The rooms are...

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1Thank Graham J
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Graham J Many thanks for sharing your positive review via Tripadvisor! I am delighted to know that you have enjoyed your stay at The Valley Wing - our ultimate sanctuary. Please know that your compliment is most appreciated. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Granada, Spain
Reviewed 4 March 2015

Chose Shangri La for our holiday destination (10 days ) and were not disappointed. Superb location and excellent staff. The meal selections were just perfect, with special mention of the Waterfall Cafe where haute cuisine was the order of the day. Fine dining at it's best. The Lobby Court served wonderful high teas and the service just amazing. The gardens...

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1Thank Robert O
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Robert O Many thanks for your kind recommendation via Tripadvisor! I am truly delighted to know that you have enjoyed your Shangri-La experience. The chefs at The Waterfall and bartenders at Lobby Court would be encouraged to learn about your positive feedback. Our concierge team put in a lot of effort to organise the special excursion to Chinatown. It...

scotland
Reviewed 3 March 2015

Had a really great stay, Thank you for taking care of me and my girlfriend!!! Rooms where clean, and service was above expectation. Special thanks to the FB team. The food was amazing:) Had a really good couple of days at the hotel and would recommend it to everyone looking for a rommantic get away.

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2Thank neefi
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Neefi Many thanks for your kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. Our F&B team would be delighted to learn about your compliment. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Dundee, United Kingdom
Reviewed 2 March 2015

The Valley Wing offers a quieter and more exclusive holiday at the Shangri - la Hotel. The Valley Wing is close enough to the main areas of the hotel as to access the restaurants and pool but far enough away to offer that quiet luxury that we all crave. Service was excellent and the staff were friendly and attentive. The...

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1Thank Karenb108_13
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Karenb108_13 Many thanks for kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your stay at The Valley Wing - our ultimate sanctuary. Please know that your positive feedback is very much appreciated. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

North Yorkshire, United Kingdom
Reviewed 2 March 2015

Stayed for two nights in January on the way to NZ and then another two in February on the way back. We chose the Garden wing this time - pool view, balcony - excellent! Up-grade to suite on the first visit (thanks Aimee, and for all the other things you did for us). Then on the return, a de-luxe room,...

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Thank PaTh1422
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PaTh1422 Welcome back! Many thanks for sharing your compliments via Tripadvisor. I am truly delighted to know that you have enjoyed your return to the Garden Wing, our urban resort. My colleagues, especially Aimee and Chanel, would be delighted to know about your positive feedback. I look forward to welcoming both of you back soon! With best regards Reto...

Doncaster, United Kingdom
Reviewed 2 March 2015

We made the right choice with this Hotel, we stayed 4nights at the end of are 4week trip to Auckland! Good comfortable room well equipped with every thinking you need would have liked a pool or sea view we got a garden view, but your not in your room long. Drinking / eating in the hotel expensive, but very good...

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Thank Janis M
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Janis M Thank you for sharing your positive review via Tripadvisor. I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Staffordshire
Reviewed 2 March 2015

We booked room only and were offered an upgrade to the horizon lounge on the top floor of the tower wing at a cost of $80 SGD per night. This was excellent value for money as it included breakfast which was excellent afternoon tea from 11am til 5pm with a choice of great sandwiches and cakes. The best bit was...

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1Thank Billrover
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Billrover Many thanks for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your stay at the Horizon Club. Please be assured that your compliments will be shared with my colleagues, especially the chefs. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $416 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Shangri-La Hotels and Resorts, Priceline, Ctrip TA, Agoda and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
53 questions
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North Yorkshire, U.K.

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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Room Wing with rooms on upper floor with balcony.”
 of 5 bubbles LynnSeattle, 23 Feb 2017 | Read review
“Research all 3 wings, all good, but all quite different”
 of 5 bubbles EllenH780, 22 Feb 2017 | Read review
“Valley Wing is more expensive but worth it.”
 of 5 bubbles 13Andrew, 20 Feb 2017 | Read review
“Three options. Garden, Valley and Tower ( renovating) to suit your budget. All good”
 of 5 bubbles 39er, 5 Feb 2017 | Read review
“Talk with concierges about any requirements”
 of 5 bubbles roninspector, 1 Feb 2017 | Read review
5 of 5