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Pan Pacific Singapore

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Pan Pacific Singapore
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6,715 Reviews from our TripAdvisor Community

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There are newer reviews for Pan Pacific Singapore
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Showing 5,565: English reviews
Melbourne, Victoria, Australia
Reviewed 6 days ago NEW

From the moment we walked through the door we were greeted by our names by several staff, sincerely, gratefully and welcoming. The room was superb and everything up to expectation. The best hotel experience ever. Will they be so good next time we visit? I'm sure you will find out soon.

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Helpful?
Thank SirRichardofBayview
Reviewed 6 days ago NEWvia mobile

My stay is 18 to 20 Mar, but the welcome note on the TV screen appear wrong date as 17 to 19 inclusive of breakfast. When I called the help desk they said the note was for previous guest and my stay is without breakfast. This wrong message really annoy me and spoiled my day. This is the first time...

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1Thank joeyc364
Basingstoke, hampshire
Reviewed 6 days ago NEW

We stayed here as part of a work trip through the company and thought the hotel was beautiful. Gorgeous lobby with little coves to sit and drink in them, numerous restaurants to eat at and order coffee / drinks. The room was very spacious and had a mini bar, iron, wardrobe, large beds, work desk and two phones and a...

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1Thank Traveller1986Em
Sydney, Australia
Reviewed 6 days ago NEW

Internet connectivity was non existent which is unacceptable for a 5 star hotel, when we complained all they did was restart the modem which did not resolve the problem. We also had room service left outside our room for 2 days until we complained (the second day the cleaners went to the effort of covering the trolley but still didn't...

Review collected in partnership with Pan Pacific Hotels Group
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1Thank 995msg
Singapore, Singapore
Reviewed 6 days ago NEW

Its a must try staycation venue. The service and staff all too class that treat you as royalty with little waiting time for you to get check in and out. The facilities are well equipped and the room are spacious

Review collected in partnership with Pan Pacific Hotels Group
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Thank Mr T
Bronschhofen
Reviewed 1 week ago NEW

Since 1994 we had stayed in three different 5 stars Hotels in Singapore. With one exception we were always entirely satisfied. This year we have chosen the Pan Pacific Marina for a stay of four days on the return journey from Australia to Switzerland¨, What we got for a very fair price was far beyond our expectations. This hotel is...

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1Thank Tiger49
Singapore, Singapore
Reviewed 1 week ago NEW

Enjoyed the dinner buffet, seafood was fresh, even other dishes like dessert, satay and rojak were good. But i think the roasted duck and chicken needed improvement, they tasted quite bad. Room was spacious and clean but can tell it's a bit old. TV can be bigger, but i am fairly pleased with the choices of channels.

Review collected in partnership with Pan Pacific Hotels Group
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Thank sushihong
Singapore, Singapore
Reviewed 1 week ago NEW

booked and payed for a room with a balcony and undisturbed harbour view, to my amazement the lady at the desk began selling me a so called upgrade, with room was smaller and had no balcony !? After telling het three times that I was having no such thing she reluctantly gave me the room I booked, EXCEPT she never...

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1Thank BONNIETRAVELSFOREVER
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear BONNIETRAVELSFOREVER, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We have a selection of different rooms and suites with different views of the Singapore on our website and we hope you will find one that better suits your preferences for future visits. If you would like...

Singapore, Singapore
Reviewed 1 week ago

I had a meeting in the morning and I ate breakfast at the Lobby. The layout of the Lobby was superbly done in that it gives a sense of space and a sense of privacy. The food was excellent, befitting of a 5-star hotel (but pass over the green tea muffin).

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Thank Oliver Q
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Oliver Q, Thank you for taking the time to share your review. We are glad that you had the opportunity to dine at Pacific Marketplace and found the food to be excellent. We hope to have the opportunity to welcome you back soon. Best regards, Annie Choy Director of Marketing Communications

Melbourne
Reviewed 1 week ago

Room was smelly Asked staff for a bandaid and was told to go to 7 eleven No help at all Had to wait 30 hours to change rooms After 3 dats I left and went and stayed at another hotel and only went back to check out after a week because it was already paid

Review collected in partnership with Pan Pacific Hotels Group
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Thank lambros2121

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $267 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are best city view.”
 of 5 bubbles aysukbs, 26 Mar 2017 | Read review
“Stayed on level 23 but the higher you go the better the view.”
 of 5 bubbles 171mst, 23 Mar 2017 | Read review
“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 20 Mar 2017 | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 20 Mar 2017 | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 19 Mar 2017 | Read review
5 of 5