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Pan Pacific Singapore

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Traveller (5707)
Room & Suite (2210)
Dining (577)
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Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“hai tien lo”(68 reviews)
“marina bay”(571 reviews)
“balcony room”(104 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,465)
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6,915 results
Traveller rating
4,774
1,569
367
117
88
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4,774
1,569
367
117
88
Show reviews that mention
All reviewshai tien lomarina baybalcony roomthe club loungesuntec cityour honeymoonexcellent hotelbuffet breakfastlate checkhigh floorshopping mallbusiness hotelraffles hotelmrt stationorchard roadatriumgym
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31 - 35 of 6,915 reviews
Reviewed 1 week ago

Request to make up the room was refused by the receptionist - So, I stayed in the Ritz carlton - Didnt even bother to waste my time to discuss such an issue with the hotel - such a basic service denied...realy appalled.....never going to stay...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Karthik A
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 days ago

Dear Karthik A, Thank you for sharing this review which allows us to continually improve our service standards. We are sorry to hear of your less than satisfactory experience and if you would connect with us at gcc.sin@panpacific.com with more information, we will investigate the...More

Reviewed 1 week ago

We stayed five nights and we really appreciated the place. The reception is efficient and flexible, the breakfast is spectacular. The hotel is near of metro station and shopping center. However, we are a little bit disappointed about the room. We had a great view...More

1  Thank aur_lieg204
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 1 week ago

Dear aur_lieg204, Thank you for sharing this review with us on TripAdvisor. While we are glad that you had an overall positive experience, we are sorry that the design of the room was not to your preference. We do other room categories with different designs...More

Reviewed 1 week ago

I have been staying at the Pan Pac on the pacific floor many times,but now you can see standards have dropped...a lot. There seems to be a big turnover of staff and the cleanliness has suffered. The cost of the rooms has increased also. The...More

Thank Trotter321
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 1 week ago

Dear Trotter321, Thank you for sharing this review with us, your feedback is essential in our efforts to continually improve and enhance our service standards. We always aim to deliver high levels of hospitality so we are concerned to hear that your experience was not...More

Reviewed 1 week ago

From check in to departure,nothing could be faulted. Easy to get to by MRT. Bus stop just around the corner providing ease of access to all parts of the city. If you have hours between check out and your flight, guests can reserve 45 mins....More

1  Thank Brenda W
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 1 week ago

Dear Brenda W, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. We are delighted that you had an overall positive experience and we certainly look forward to welcoming you back. Best regards, Annie Choy Director of Marketing Communications

Reviewed 1 week ago via mobile

We stayed here during our 48hr layover. We tried to check in to our room early but were told at reception we would have to wait until 2pm unless we upgraded our room. We were tired from our 13hr flight so we accepted the charge...More

1  Thank James I
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 1 week ago

Dear James I, Thank you for sharing your valuable feedback which gives us the opportunity to further improve our facilities and service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$216 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$216 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5707)
Room & Suite (2210)
Dining (577)
Pool & Beach (214)
Amenities (56)
Business Centre & Event Rooms (20)
Family and Play Areas (6)
Nearby
Marina Bay
More of a mini city than a neighbourhood in the
traditional sense, the iconic Marina Bay aims to
dazzle and entertain visitors of all kinds. This is
the Singapore found in glossy brochures, featuring a
world-class hotel, casino, shops, restaurants, bars,
and other attractions all geared towards pure
entertainment. The SkyPark at Marina Bay Sands
provides a stunning view of the city, a must-see photo
...More
Questions & Answers
Ask a question
duhitaChadha
23 April 2018|
AnswerShow all 6 answers
Response from Seedy699 | Reviewed this property |
Kids friendly place - though i was on business trip but could see families in the restaurants and the lobby. additionally there is a mall nearby (walkway connected) where you have kids play zone and food court etc. Enjoy.
0
Votes
PaulaNrSwanseaUK
7 April 2018|
AnswerShow all 14 answers
Response from bpphua | Reviewed this property |
Yes
2
Votes
jacslo
31 March 2018|
AnswerShow all 4 answers
Response from Crazyfeline | Reviewed this property |
Yes, there is!
1
Vote
Room Tips
"If you can, try to get a Pacific Club Harbour studio, the view alone is worth at and the perks of the Pacific..."
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"Get the high floor for a better view"
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"Get a room on the higher floor for better views"
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"Upper floors have better views"
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