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Pan Pacific Singapore

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1 room 2 adults 0 children
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Pan Pacific Singapore
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6,715 Reviews from our TripAdvisor Community

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There are newer reviews for Pan Pacific Singapore
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Showing 5,565: English reviews
Reviewed 1 week ago via mobile

Our staycation at Pan Pacific was truly remarkable due to excellent services from Pacific Club staffs especially Nain who is most professional and always look out and fulfill guest needs. Nain is certainly full of praise in every aspect and certainly an asset to Pan Pacific Singapore and to guests. I will certainly recommend Pacific harbour studio room to guest...

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Helpful?
Thank DanielCaleb
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear DanielCaleb, Thank you for taking your time to write this generous review of us. The Pacific Club was conceived as an exclusive enclave for guests to enjoy panoramic views of the Singapore skyline complemented with elevated indulgences including Champagne breakfast, afternoon tea and evening cocktails, and we are glad that you enjoyed the experience. As we strive to create...

San Antonio, Texas
Reviewed 1 week ago

Great service and excellent over all experience. Shopping mall and bay area are at a walking distance. Rooms were on point and very clean.I highly recommend this hotel to family and friends. I would definitely would stay here again.

Review collected in partnership with Pan Pacific Hotels Group
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2Thank Ms T
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Ms T, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of several shopping malls, enhanced your experience. We certainly look forward to welcoming you back for another wonderful experience. Best regards, Annie Choy Director of Marketing Communications

Sorowako
Reviewed 1 week ago via mobile

A very good hotel with an excellent service and facility. The hotel provide a handy cell phone for free during my stay. Great one.. Location is very strategic for business purpose. Malls and restaurants are walking distance.. will definitely come back again..

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Helpful?
Thank TitoSitepu
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear TitoSitepu, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. We are happy to hear that you appreciated the complimentary use of handy Phone that allows you to stay connected with unlimited mobile Internet and International calls to 15 countries. We are also glad that you enjoyed our accessible location in Marina Bay, within close proximity...

Sao Paulo, SP
Reviewed 1 week ago

Location is perfect, very close to the marina, amazing view, close to malls, restaurants, bars, subway etc. Rooms are beautiful, clean, modern, confortable. Excellent bathroom, shower, bed, linen... Beatiful swimming pool. Good wi-fi. We didn´t have breakfast there because it was too expensive, so we ended up eating breakfast at caffes nearby. Staff is very polite. A plus: we had...

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Helpful?
1Thank Natalia N
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Natalia N, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. We are delighted that you had an overall positive experience and appreciated the convenient location of the hotel with the shopping and dining options available at the three shopping malls that we are connected to. We hope to welcome you back for another wonderful experience...

Qassim, Saudi Arabia
Reviewed 1 week ago

5 Star hotel at 5 star prices. Hotel is vast. Room service is of poor quality and of very long duration. The food just not up to Singapore standards that I can find at typical restaurants. Overall the hotel is very nice but NOT value for money. Just expensive with mediocre food and service.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mrp548
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear mrp548, Thank you for sharing this review with us on TripAdvisor. We have noted your feedback about out in-room dining service and sincerely apologise for the delay and any inconvenience caused. We have shared your comments with our team who will continue to conduct the necessary training to ensure that our guests enjoy the seamless and positive experience that...

Melbourne, Australia
Reviewed 1 week ago

We stayed here for two nights and chose Pan Pacific because there was a Club. The food at the Club was superb. However, we found Club Access very regimented and bar/food was only available for short periods (other than champagne breakfast) - afternoon tea 2-4pm (no bar) and cocktails 6-8pm. No food or alcohol outside those times. The Club services...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank rabbid67
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear rabbid67, Thank you for sharing your valuable feedback which gives us the opportunity to further improve our facilities. While we generally receive positive feedback from our guests about the privileges they enjoy at Pacific Club, we are sorry to hear that you felt food and beverage options were limited. Please be assured that we are competitive with other world...

Reviewed 1 week ago via mobile

We stopped in the Pan Pacific in Singapore for 2 nights in March 2017 on a stopover to Australia. The hotel is absolutely fabulous, when you arrive you are welcomed by a gorgeous lobby of podded seating areas over a lake of water. We arrived on an overnight flight from the Uk and although we arrived at the hotel 5...

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Helpful?
Thank Nicola R
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Nicola R, Thank you for taking the time to share your positive experience on TripAdvisor. We are delighted that you had an overall positive experience and enjoyed the comfort of your spacious room with stunning views of the city skyline and dining experience at one of our restaurants. We hope to have the opportunity to welcome you back soon....

Reviewed 1 week ago via mobile

I would give this restaurant 4.5/5 for its Buffet spread and quality. Great Ambience and service staff are very attentive. We really enjoyed dining at the Edge. I strongly recommend everyone who wish to enjoy international buffet for either lunch or dinner.

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Helpful?
Thank Shafiqa P
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Shafiqa P, Thank you for choosing to dine with us and we are delighted that you had an enjoyable dining experience at Edge, which offers guests a delectable range of international cuisine at seven live food stations. We certainly look forward to welcoming you back to dine at our other award-winning restaurants. Best regards, Annie Choy Director of Marketing...

Singapore
Reviewed 1 week ago

Never have this hotel do your laundry or dry cleaning. I called the front desk to get some laundry done (around 10 items). They failed to leave a laundry form or bag so i had to call them to come pick it up from my room. When they came she told me the cost might be close to $140-$150 for...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mrf322
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear mrf322, Thank you for sharing this review which allows us to continually improve our service standards and we are sorry to hear of your less than satisfactory experience. The laundry form, which you have signed for, had the laundry prices listed and we regret to hear of the inconvenience that you experienced. We sincerely hope you will give us...

London, United Kingdom
Reviewed 1 week ago

We stayed in this hotel for 2 nights and absolutely loved it. The staff were really friendly, the room / suite was amazing and the pool was very nice to relaxing around. It's easy walking distance from most of the bay area.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank kmm20142014
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear kmm20142014, Thank you for taking the time to share your positive experience on TripAdvisor. We are glad that you had an overall positive experience and we certainly look forward to welcoming you back for another wonderful experience soon. Best regards, Annie Choy Director of Marketing Communications

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $267 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are best city view.”
 of 5 bubbles aysukbs, 26 Mar 2017 | Read review
“Stayed on level 23 but the higher you go the better the view.”
 of 5 bubbles 171mst, 23 Mar 2017 | Read review
“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 20 Mar 2017 | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 20 Mar 2017 | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 19 Mar 2017 | Read review
5 of 5