Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience the perfect blend of comfort and convenience at Concorde Hotel Singapore. This GSTC-accredited (Global Sustainable Tourism Council) business hotel is strategically located on Orchard Road, offering convenient access to popular places like Gardens by the Bay, Chinatown, Boat Quay and Clarke Quay. Our 407 thoughtfully designed rooms and suites cater to both business and leisure travelers, ensuring a comfortable and productive stay. Enjoy complimentary Wi-Fi, modern amenities, green sustainable features and impeccable cleanliness. Indulge your taste buds with a diverse range of local and Western cuisine at our Spices Cafe. Whether you are planning a corporate event, social gathering, or wedding, our versatile meeting and event facilities can accommodate all your needs. Conveniently located just minutes from Dhoby Ghaut or Somerset MRT stations, and a short drive from Changi Airport, Concorde Hotel Singapore is your ideal destination for a memorable stay in Singapore.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Concorde Hotel Singapore receives mixed reviews on value, with some guests praising the pricing but others finding it steep, particularly regarding additional services. The hotel's prime location on Orchard Road is a highlight for many, making shopping and exploring city attractions convenient. Cleanliness is generally commended, with well-kept rooms, although housekeeping isn't daily.
While the rooms are spacious and tidy, there are occasional mentions of wear and dated aesthetics. The service at Concorde Hotel earns plaudits for staff responsiveness, yet a few guests have encountered service lapses. Amenities, including the pristine pool and efficient breakfast service, enhance the guest experience, and the hotel's atmosphere strikes a balance between nostalgic charm and modern comfort.
Location
Central
Atmosphere
Refreshing
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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What a great hotel location, the room and breakfast was excellent Bus stop in front of hotel De Luxe plus rooms have separate water system a safe and healthy filtered drinking water Clean hotel rooms of good size We stayed there four days beginning december and after our cruise four days end of December The staff is so nice and helpful The price for hotel on Orchard road is very good
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 2 Jan 2025
Dear RobH2903, thank you for your kind words and for choosing Concorde Hotel Singapore for your recent stays. We are delighted to hear that you enjoyed your stay with us. We are particularly pleased that you appreciated the spacious rooms, the convenient location on Orchard Road with easy access to public transportation, and the delicious breakfast. We also appreciate your kind words about the helpfulness of our hosts. We are glad that you found our hotel to be good value for money, especially considering its prime location on Orchard Road. We strive to provide a comfortable and enjoyable experience for all our guests, and we are thrilled that your stay met your high expectations. We look forward to welcoming you back to Concorde Hotel Singapore again soon.
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A very comfortable room with excellent amenities. The bathroom was properly fitted and lovely to use. Good shower pressure and nice clean toilets and basin. The staff were exceptionally friendly and professional. The breakfasts were varied and tasty. The location of the hotel was perfect for getting to all parts of Singapore. It is located in Orchard Road which has an array of malls and a plethora of varied shops to eat at. It is also located at a bus stop and within 200m of the Metro Rail. A prefect place to stay at.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Carry an umbrella in December
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 14 Jan 2024
Dear 515roshan, thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our room comfortable, with the amenities and bathroom met your expectations. It's wonderful to know that our host's friendliness and professionalism, as well as the varied breakfast options, added to your overall satisfaction. Additionally, we are pleased that our strategic location on Orchard Road, with easy access to public transportation, contributed to making your stay perfect. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the near future.
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Terrible housekeeping. Have to call them EVERY DAY for extra towels due to registered 3rd guest in room. No communication between Front office and housekeeping on total number of guests registered per room. Housekeeping only caters for 2 guests per room. Extras have to call daily which at times takes them more than 30 minutes to deliver the extra towels!!!. Furthermore, the rooms are not clean daily. Apart from good location of the hotel, their services is way below par.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All is well; however, despite the aged appearance of the hotel's exterior, the interior of the room is remarkably refreshing and new. The presence of a clean, fresh water tap within the room is a definite advantage, and its location in the central area of Orchard adds to its appeal. The sole drawback is that there may be some noise disturbance from the lively crowd in the clubbing area behind the hotel.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 25 Dec 2023
Dear LLC899, thank you for sharing your feedback about your recent stay. We are pleased to hear that you found our prime location to be good and that overall, everything was well with your stay. It's great to know that the interior of the room exceeded your expectations, appearing remarkably refreshing and new. We are also glad that the presence of a clean, fresh water tap within the room was a definite advantage for you. We understand that noise disturbance behind the hotel may have been a drawback. We will certainly take this into consideration as we strive to enhance the overall experience for our guests. We look forward to the opportunity to welcome you back soon for another pleasant stay.
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Good hotel in excellent position on Orchard Road. Room was clean and comfortable and well appointed. Bathrobe and slippers are provided and bottled water, tea and coffee are replenished daily. Linen is changed every second day in line with the hotel's Green Policy. Fresh towels can be requested as required. All staff were very pleasant and helpful. Has a nice pool on the roof at level 4. Close to Somerset MRT and several big shopping plazas with a large variety of shops and food outlets. Breakfast buffet caters for a variety of cultures and was more than adequate. Bus 36 direct to/from Changi Airport stops right outside the hotel and takes about an hour plus is very cheap, although perhaps not recommended if you have a lot of luggage. Rooms appear to be well insulated but perhaps I just didn't have anyone next door to me. Security is good in that a room key is required to access the bedroom levels. There is also a well-equipped gym which hotel guests can use. All in all a comfortable and pleasant place to stay.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 29 May 2023
Dear Beverley, thank you for taking the time to share your positive experience at our hotel. We are truly grateful for your kind words about our excellent location on Orchard Road and the cleanliness, comfort, and well-appointed nature of our rooms. We are thrilled to hear that you enjoyed the amenities provided in the room as well. Our team takes great pride in providing pleasant and helpful service, and we are delighted to know that they contributed to making your stay even more enjoyable. It is fantastic that you had the opportunity to relax and unwind at our swimming pool, and we are pleased that you liked our well-equipped gym. Our hotel's convenient proximity to various shopping malls, dining options, and the availability of public transportation, including the direct bus from Changi Airport, have always been a favourite among our guests; and we are delighted that it was the same for you. We are also glad that our breakfast buffet exceeded your expectations. Thank you for choosing our hotel, and we are thrilled to learn that your overall experience was comfortable and pleasant. We are excited about the possibility of welcoming you back for another exceptional stay in the near future.
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"I recently stayed at Concorde Singapore and had a wonderful experience. The location is fantastic, situated in a quiet area that allowed for a relaxing atmosphere. The cleanliness of the entire hotel, especially our family room, was impeccable. It was spacious and well-maintained, perfect for our two kids to play and unwind. The staff was friendly and attentive, ensuring we had everything we needed for a comfortable stay.
I particularly appreciated the facilities catered to families, making our trip enjoyable and stress-free. It’s great to find a place that values hygiene and comfort as much as we do. I highly recommend Concorde for families looking for a clean and tranquil environment. We can’t wait to come back!"
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Review collected in partnership with this hotel
Date of stay: January 2025
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Quiet room with balcony overlooking the pool. I really appreciated having late afternoon housekeeping for the room, so that I could sleep late and stay partly on European time. The location is superb, with a bus stop right outside with buses direct to everywhere south (buses to the north are a short walk away).
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 16 Oct 2024
Dear NTGraham, thank you for taking the time to share your positive feedback about your stay at Concorde Hotel Singapore. We are delighted to hear that you enjoyed our location, clean rooms, and friendly hosts. Your comments about our late afternoon housekeeping service and convenient location are greatly appreciated. We strive to provide a comfortable and accessible experience for all our guests, and it's rewarding to know that we've achieved that goal in your case. We look forward to welcoming you back soon in the near future.
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The hotel is fantastically aweful. They have not left a scope of being rude, impractical , emotionless. Highly disappointed with the hotel services, staff behaviour, chef at the Spices Restaurant, house keeping staff, phone operator…and I can count on. We have been calling the hotel to request early check as we were travelling with a baby, but no emotions they won’t budge and a very rude straight line reply on the phone. During check in, they asked us to wait, we reached at 745am to hotel, but we’re given our 1st room out of 3 at 10:30am, for the other rooms I kept on asking at the reception again n again but the guy over there was so rude you would slap him for giving such a reply. I again went and at 12:30 1 lady gives me the keys and to my surprise it’s the next door room. The point to notice is they have a reason that room still not checked out by other guest, but since I was in side room the room was not cleaned since we were on our room floor so clearly it was empty since we were checked in. So a clear lies on our faces.
Now the hotel decides to GO GREEN, for which there is no information anywhere on the booking portals. Also when I enquired at the reception about this they said there is page on website with this information. You can hardly find that. It’s like finding a clause when you buy an insurance.
On top of that, there were ants in the room because of this policy obviously there must have been food left and so in hygienic to stay in an un cleaned room. Why to pay so much extra. The prices are similar to all other hotels nearby. This is a cheap formula to save on money that’s it. They won’t even change your bed sheets in 3 days. Change of towels also request 3-4 times, ask for water bottle and the operator would reply like I asked for her kidneys.
Overall a pathetic experience. Would never recommend such a hotel for anyone. Why pay so much when there is not service. Better to stay at an air bnb than this.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip:Â Avoid booking at this hotel, they are cheating you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Low, General Manager at Concorde Hotel Singapore
Responded 17 Aug 2022
Dear rgupta89, thank you for taking the time to write this review. We regret to hear that the services provided by our Hosts were not up to your satisfaction. We seek your understanding that our check-in time is at 2pm and early check-ins are subjected to availability. For guaranteed early check-in, it is recommended that guests book for the night prior to arrival. From our internal phone log, our reservations team did offer you an early check-in rate, but it would appear that you decided to decline that option. We would like to share that our hotel has embarked on a "CHS Green Promise" commitment to reduce our carbon and environmental footprints hence we now only clean rooms once every 3 nights stay from the night of check in. However change of bath towels and replenishing of bottled water are available upon request. More information on Green promises can be found on our website. Rest assured that your feedback has been highlighted to the respective department heads and training will be provided where necessary to improve our service standards. Your feedback is important to us as we strive to maintain the highest possible standards of comfort and experience to our guests. We wish you happy and safe travels and do hope that there will be a chance to serve you again in the near future.
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Well this is my 2nd visit here and it won’t be my last.. Ok ,so it’s not perfect but it suits me perfectly.. There are some quirky things … our room this time was an unusual shape - it had everything you’d need. But a weird layout. 2nd biggest bathroom I’ve ever stayed in - so fabulous… but it claims that it’s only serviced every second day ( fine by me !) but really there’s nowhere to hang towels etc except for one small rail. Now a lot of hotels are guilty of this. They say they doing the right thing for the environment but don’t give you the means to hang your towels and floor mats up to dry during the day, so that you can use them again the next day. We had Lovely toiletries supplied. In the shower was shampoo, conditioner, liquid soap, all of a good quality. But that conditioner was so thick- that you needed to be Arnold Schwarzenegger to be able to get that pump up and down to get more than about five cents worth out of the spout. Believe me, I was pumping that sucker for about 10 minutes barely had enough for my hair. Also , it was a great shock to see behind the lovely extensive curtains in our room, outside, there was a huge concrete slab in front of the window. We faced the road, but I have no idea what this piece of concrete purpose was for. But it was damn ugly. I have to say and covered in mould. Really disappointing .. the air conditioning was a abit noisy too. So you’d think I didn’t like this place. It’s older, yes. But immaculate in my opinion.. the staff , from reception, concierge, club room and room stewards were immensely friendly and helpful. The ladies in the club room are a credit to the hotel. The position on orchard road is perfect ( a little too close to the ice cream shop. I feel, but then I didn’t have to avail myself to them at every opportunity.) so handy for a night time stroll. Bus and train facilities right out the front 👍👍👍 Loved the pool area. Which is also great for that late afternoon shower before that very late flight out. Nice spacious foyer Fantastic room / snacks and drinks in the club room too.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: I prefect the club rooms with the small balcony or at least one that didn’t have the concrete...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 17 Jul 2023
Dear Karenm, thank you for choosing to stay with us again and for taking the time to share your valuable feedback. We are thrilled that our location and staff contributed to your enjoyable experience. Our commitment to “CHS Green Promises” on sustainability led us to reduce housekeeping frequency, and we are appreciative of your understanding. We will consider your feedback for additional bathroom amenities and work on improving the conditioner pump mechanism with our Housekeeping Manager. We apologise for any disappointment caused by the view, and we will take note of it for any of your future stays. It is wonderful to hear that you loved the pool area and our convenient location on Orchard Road. Our team takes pride in providing a welcoming and comfortable experience for all our guests. We appreciate your kind words about our Premier Lounge snacks, drinks, and spacious foyer. Thank you again for sharing your experience, and we cannot wait to welcome you back for another great stay in the near future.
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This hotel is really bad. Right from check in to check out, staff not well trained and unprofessional. 1) check in - served by a Filipino stuff. I upgraded to family room, but was initially given twin room. Have to remind her I upgraded. 2) toilet bowl flushing strength was not gd and choked in the night. Have to endure the choked toilet bowl till the next day morning to call for reception. Lousy for a 4* hotel. 3) plumber came and unchoked. But was a mess and promised that room service will come to clear up. No one came. 4) breakfast was not gd. The restaurant manager was in a hurry to clear plates together with the utensils as well. Have to get her to replace the utensils she cleared. 5) check out - served by a male staff. Informed him that I need a parking coupon but will only exit as I have a lunch reservation at another place. Was told I could only have the coupon upon exiting as the coupon was limited to 1 per day and may not work if exit too late. He warned me that the hotel will not be liable if the coupon can't work if I exit too late. I asked him to explain what he meant, but he keeps quiet when I challenged him.
No apologies from any staff wrt the choked flushing system at check out even though 1 of the staff know which room I was from. Sorry to say but this hotel really cmi. Staff can't even or not bothered to do basic service recovery. Never felt so bad after a staycation, really spoilt my whole family mood. Frankly speaking, they don't even deserved 1 star rating.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Pls avoid this hotel if you can. Really bring down the level of hotel service in Singapore.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 6 May 2024
Dear Adventure04038752368, thank you for sharing your experience with us. We are deeply sorry to hear about the issues you encountered during your stay. Your feedback is extremely important to us as it helps us identify areas for improvement. We apologise for any inconvenience caused by the miscommunicate at check-in and check-out process and the maintenance issue with the toilet. Rest assured, we will address these issues with our Front Office and Engineering team to ensure that such incidents do not occur in the future. Regarding your experience at breakfast, we apologise for any lapses in service and communication. Your feedback will be shared with our Food and Beverages team to improve our service standards and ensure a more pleasant experience for all our guests. We understand your disappointment, and we truly regret that your stay did not meet your expectations. We appreciate your candid feedback and will take immediate steps to rectify the shortcomings you have highlighted. Please be assured that your concerns will be addressed with the utmost seriousness. We sincerely hope that you will consider giving us another opportunity to serve you better in the near future. If you would like to discuss your experience further or if there's anything else we can do to assist you, please feel free to reach out to us at Marcom.chs@concorde.net directly. Thank you for bringing these matters to our attention.
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313 Somerset is only less than 5 mins' walk from the hotel.
There are several bus services from the front of the hotel to Suntec. The journey takes about 10 min.
There are more places to choose from in the Singapore area.
PRICE RANGE
S$217 - S$268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien singapore, singapore concorde hotel
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
407
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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