Royal Plaza on Scotts
25 Scotts Rd, Singapore 228220 Singapore
Lowest prices for your stay
US$152
US$216
Free cancellation until 20/09/22
US$232
US$128
Expedia.comUS$216
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Room & Suite (848)
Dining (135)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 29/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Plaza on Scotts
Updated 29/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#105 of 373 hotels in Singapore
Location
Cleanliness
Service
Value
Steps away from Orchard MRT station and a world away from the ordinary, Royal Plaza on Scotts brings a dash of colour to Singapore’s bustling Orchard area. The hotel is 10-minutes' drive away from the CBD and nearby popular tourist attractions. Hotel perks include a free selection of coffee and organic tea sachets (refilled daily) and high-speed in-room WIFI. The Co-working Space is exclusive to Premier Room and Suite guests. The space offers a conducive meeting space with excellent views of the city and delicious meals from the room service menu. Delight your taste buds at award-winning Carousel, with sumptuous international buffet prepared in 100% Halal-certified kitchens. To help curb the spread of Covid-19, we'll deep clean and sanitize your room after guests have checked out. The hotel will provide fresh towels and extra bathroom amenities on request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
416Restaurantswithin 0.5 km
70Attractionswithin 0.5 km
Contact
25 Scotts Rd, Singapore 228220 Singapore
Getting there
Car HireSee car hire from US$89/day
5468Reviews101Q+A100Room tips
Reviews
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Most Recent
I have stayed at the Royal Scott many times over thirty years and it has always been a cheap hotel but now it has gotten crazy. "I'm sorry sir but since you are staying two nights, we don't clean your room." No towels, no amenities, no room services, no cleaning and more than US$200 per night. Needless to say they will be eternally crossed on my personal and corporate stay list in Singapore. COVID apparently did not teach these operators a lesson in customer loyalty. What incredible cheapskates!
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Date of stay: July 2022Trip type: Travelled on business
Location
Service
Sleep Quality
1 Helpful vote
Helpful
We have stayed here on multiple occasions and enjoyed it tremendously but alas think it’s now over . We used to rave about the breakfast but guess covid has killed it . It is now just very basic and would probably give this alone a 1 star rating . There was no towel change during our 2 day stay, 1 tea and 1 coffee per day was our allowance in the room. The hotel gives you a feeling it’s on a downward trend and will take a big kick up the backside to motivate into its past glory.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Of all the many hotels we stayed, this had the most horrible breakfast. Not many edible variety. Butter (President brand) was horrible and it's the only one they gave. Coffee machine not working. When it works, dispense halfway. Only 1 kind of fried noodle. For this kind of price, breakfast at MacDonald is way so much better.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
+1
We stayed in room 1415 and 1417. Checked-in was slow. It took us about 30 mins to finally checked in although there were 3 counters open. There was not much to do in the hotel as the swimming pool and gym were closed for servicing. The co-working space access which comes with our room is also a little blah with just coffee and tea and some cookies in a jar for refreshments. Overall, room is clean, spacious and comes with a bathtub. The halal breakfast spread is the highlight of the stay with a good variety of delicious food served.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Location is good for shopping in Orchard Road.
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Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 2 weeks ago
Hi Renesophia, Thank you for taking the time to leave a review. We are pleased to learn that you enjoyed your stay, and your dining experience at Carousel for breakfast. We greatly appreciate your kind patience with regard to the check-in, and we are reviewing our processes to make further improvements. We apologise for the closure of the pool during your stay, but we are expediting the works and will reopen the pool to guests very soon! Thank you for your feedback concerning the co-working space as well. We are looking at introducing new food and beverage elements soon to improve the experience for our valued guests. We look forward to welcoming you back again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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Hotel with strategic location, near to MRT, and Isetan, within walking distance. Staff provides best hospitality services despite of minimum manning in the hotel. My special thanks to Katrina and Dragon who have helped us during our stay from May 15 until June 5. Also, the helpful Housekeeping team: Idris, Marcus and Rocky. They helped a lot in refilling our daily needs due to the alternate days of cleaning. My parents just got eye operation, and needed bed rest, and they really enjoyed the services. We wish to return to Royal Plaza if we had a chance to return to Singapore.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Alternate cleaning days due to limited manning but still we did not have any worries
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Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 2 weeks ago
Hi Nelly L, Thank you so much for choosing to stay with us and for leaving a review. We are delighted to know that you enjoyed the overall stay experience and hope your parents are recovering well too! We will be sure to relay your kind compliments to the team. We look forward to seeing you soon at Royal Plaza on Scotts! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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+1
Check in, busy hence slow. Seemed understaffed. Rooms, clean. Aircon, cold enough. Phone answering (eg when we call to ask for towels), took forever for staff to answer. We went down to receptionist to ask. WiFi speed, good. Water in toilet, good clear. Breakfast, as usual. Good variety, but one gets bored of it after the 2nd day. Would we stay again? Yes. Location, convenient.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 2 weeks ago
Hi Popopo1976, We are glad that you enjoyed your stay, and have noted your comments with regard to the check in to share with the team. Thank you for your kind compliments, we look forward to welcoming you back to our hotel soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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It's been awhile since family goes for a trip, so for now staycation with family, Great experience i must say, checkin in was fast and efficient, location is awesome as ION orchard etc all nearby, thumbs up for the FO staff SERI attending to us.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 4 weeks ago
Hi roniiskandarP, We are elated to hear that you’ve enjoyed your stay with us and we're glad that we were able to make you feel at home. At Royal Plaza on Scotts, we take pride in our hospitality and do our best to provide personal and thoughtful service. We will be sure to share your compliments to Seri and her team! We look forward to welcoming you back to our hotel soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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Paid 5 star price but 1 star service. Their is no bellboy/concierge to help you with your bags. Imagine you are travelling with the elders. No house keeping if you are staying 4 days and below, no fresh towels. Absolute rip off, should have told us earlier and we won't be bother booking at all. AVOID !!!!!! USD 470 per-night for a twin room . To the mangment who is reading this , my itinerary was R3440186888 . I think for the price i deserve slight attention. BAD WAY OF DOING BUSINESS
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Date of stay: June 2022
1 Helpful vote
Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 4 weeks ago
Hi ernest80, We are disappointed to learn that your stay with us was below your expectations. While we regret not being able to provide any bell/concierge service at the moment, we hope to reinstate this soon. The team is also looking into adjusting the frequency of housekeeping and seek your patience and kind understanding for your encounter during your stay. We sincerely hope to have the opportunity to recover your impression of the hotel and hope to serve you better on your next visit. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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I was with my 74 year old parents for a short holiday . We have been a loyal customers for many years , it has always give us a fantastic service with friendly porters and concierges but when we arrived to the hotel this time we were so shocked that there are no porters to help us with our luggages !! We have to carry all luggages to the room , my parents are 70 years old !! If I am not with my parents they are not capable to carry the heavy luggages ! We have paid for 5 stars services and in return they gave us a 1 star service ! I would have gone for a cheaper hotel if I have known there are no porters to help ! The hotel services is so poor ! We do not get our rooms clean everyday is only every alternate days that they will clean the rooms ! It wasn’t like that 2 years ago when we visited the hotel ! They used to have top efficient services ! Sadly this is a service industry and they brand themselves a 5 star hotel in the city , unfortunately to me this hotel is a 1 star . I felt cheated with the price that I am paying ! If I have known with all these services I would have stay in grand Hyatt which is just opposite this hotel ! The management is poorly run !…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Ask if they have porters if you are not able to handle heavy luggages don’t stay there .
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2 Helpful votes
Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 2 weeks ago
Dear 41reaervoir, Thank you for taking the time to leave a review and for choosing to stay with us once again. We are dismayed to hear about your experience. We have had to make adjustments to our housekeeping and concierge services in light of recent challenges facing the hotel industry, but this should not have affected the guest experience. We apologise for any inconvenience, and are looking into ways to make improvements for our guests with additional needs. We greatly appreciate your kind patience and hope to serve you better on your next visit. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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1. No make up of room - No problem, can always call housekeeping to replenish what you need. 2. Breakfast varieties limited or not much changes - Come on, most hotels are the same. 3. Push your own luggages - carts are provided. I had staycayed in many other big hotels that didnt provide such service even. 4. Wifi indicated that it was limited to 4 devices only, with people holding so many gadgets, they should not limit to just 4. 5. I brought my own Apple TV box to hook up, it was so easy with the wifi connection. Some hotel required me to call their IT dept to set up my IP address to gain access. 6. Stayed in Executive Suite, allowed up to 3 adults using the existing Sofa Bed. (Paid less than $50 extra in total for 2 nights and it included breakfast, too) .. they would set up the sofa bed with bedsheets and blanket and pillows, too. 7. Check-in was fast and they’d accommodated an early check-in request as room was available. Did not have to check out earlier in exchange for early check-in (as some reviews claimed) 8. Pool and Gym is out, which was made known at booking. 9. Many power points in the suite (some reviews claimed that there were too few power points, maybe other room types.)…
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Date of stay: April 2022Trip type: Travelled with family
2 Helpful votes
Helpful
Response from Royal Plaza on Scotts, General Manager at Royal Plaza on Scotts
Responded 8 May 2022
Hi Jenn, Thank you for taking the time to share such a detailed review of your recent experience at Royal Plaza on Scotts. We greatly appreciate your kind understanding with regard to our implemented safety measures and we are so delighted to learn that you enjoyed everything that we put in place for guests to have memorable stays. Thank you once again for your glowing review and we can’t wait to welcome you back to stay with us again! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
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PRICE RANGE
US$154 - US$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal plaza on scotts hotel singapore, royal plaza on scotts singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
511
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Claim Your Listing Frequently Asked Questions about Royal Plaza on Scotts
Which popular attractions are close to Royal Plaza on Scotts?
Nearby attractions include Mohan's Custom Tailors (0.1 km), Rachel P Jewels (0.4 km), and Emerald Hill (0.2 km).
What are some of the property amenities at Royal Plaza on Scotts?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Plaza on Scotts?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Royal Plaza on Scotts?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Royal Plaza on Scotts?
Yes, free parking is available to guests.
What are some restaurants close to Royal Plaza on Scotts?
Conveniently located restaurants include Merci Marcel Orchard, il Cielo, and Alma By Juan Amador.
Are there opportunities to exercise at Royal Plaza on Scotts?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Royal Plaza on Scotts?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Plaza on Scotts offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Plaza on Scotts?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Royal Plaza on Scotts?
Many travellers enjoy visiting Battlebox (1.9 km), Fort Siloso (6.5 km), and Emerald Hill (0.2 km).