30 Bencoolen
30 Bencoolen Street, Singapore 189621 Singapore
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US$179
Fully refundable before 16/06/23
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#39 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
30 Bencoolen offers a cool, contemporary ambience in an ideal central location in the arts and cultural district. Relax in a warmly decorated room a short walk from top attractions in Singapore such as the landmark National Museum and Singapore Art Museum. Family rooms for up to 4 guests are available. You can enjoy casual all-day dining in our hip restaurant and gourmet coffees or chilled wines in the lounge bar. After a busy day, head up to the rooftop to unwind in the outdoor pool and spa tub. The hotel is a short stroll from 3 MRT stations. Bras Basah offers direct connections to Marina Bay’s striking, waterfront Esplanade – Theatres on the Bay, Suntec City Convention Centre and the Gardens by the Bay parks. Dhoby Ghaut sits near Plaza Singapura shopping centre, one of a host of upmarket malls on the famous Orchard Road shopping belt.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Taxi service
Conference facilities
Wifi
Hot bath
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Safe
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese, Malay
Location
100Great for walkers
Grade: 100 out of 100
365Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
30 Bencoolen Street, Singapore 189621 Singapore
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604Reviews57Q+A66Room tips
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A perfect base for a visit to Singapore. Well located for access to three different MRT stations and for those willing to walk Orchard Road is close, as is Canning Park and Raffles. Little India and Arab Street also easily walkable. It’s also close enough to walk to the bay, or Chinatown if you wish. Plenty of cafes and restaurants in the area, and it’s close for a few of the large shopping areas. The hotel is clean with comfortable beds and has a small gym and rooftop pool. Nice and quiet at night for a good nights sleep.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 1 week ago
Dear eggy-hawkeye, Thank you for your wonderful review. We are delighted to know that all aspects of your stay was made good by the hotel's convenient location, our warm hospitality and the hotel facilities. Thank you for you your lovely comments regarding your recent experience and recommendations of the surrounding places of interest. Safe travels and we look forward to welcoming you back in the near future. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean a nice hotel in an awesome location. Nothing flashy. They have a nice rooftop pool which we never used and a Jacuzzi which we also never used. It is a good value as well. Drink service stops at 5 PM and you can get breakfast, but we never had food there. Service is good, we asked for ice once, and it appeared in two minutes. They clean the room and make the bed every day.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 4 weeks ago
Dear Franxc, Thank you for your kind review and we are glad that you had a pleasant stay at 30 Bencoolen. We appreciate your lovely comments about our good service and facilities available at the hotel. I will certainly pass them on to the team. It was our pleasure serving you and we wish you safe travels till we have another opportunity to serve you again. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in a Family Room with a balcony for 5 days. The experience was faultless. The family room had 2 twin beds on two small desks in one room and a king size bed with a single desk in the other room, even with all our luggage there was plenty of room. The breakfast pack included with membership was really good and filling. There were lots of tv channels to choose from with movies and cartoons, free bottled water daily. The staff were all amazing and the location perfect!! Two mrt stations so close it takes less than 2 minutes to walk to, food court with a very nice variety of food just up the road. The roof top pool was really nicely set out with such a good view and ambience. I would 100% recommend to anyone.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 4 weeks ago
Dear Mem916, Thank you for your kind review. We are extremely delighted to know that your stay experience was a wonderful one at 30 Bencoolen. It was our pleasure serving you and we are happy to know that you enjoyed our warm hospitality, our spacious rooms and the hotel's convenient location. We wish you safe travels and me and my team look forward to welcoming you back in the near future. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there for 7 nights. The hotel is located in a very central area where a lot of things are at a walking distance. The rooms are small but clean and comfortable. Nice pool on the roof and friendly staff. Overall for that price it is very reasonable.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 4 weeks ago
Dear Alexandre, Thank you for sharing positive comments about your recent stay at 30 Bencoolen. We are delighted that you enjoyed our warm hospitality, hotel facilities and the hotel's convenient location. It was our pleasure serving you and, my team and I look forward to welcoming you and your family back again when you next visit Singapore. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 23 days at 30 Bencoolen and loved everything about this hotel The hotel is conveniently located within a 1 minute walk of Bencoolen MRT, 2 minute walk of Bras Basah MRT and maybe 10 minute walk to Dhoby Ghaut MRT. This makes getting around Singapore so easy as I would chose which MRT station got me to my various destinations most efficiently without a lot of changes. There’s a 7/11 next door with lots of choices and a microwave to heat up any meal purchases. Albert Hawker Centre (cheap local food) 10 is minutes away and I consistently had great meals for $4 - $6. There’s several malls within walking distance. Check in was efficient and was able to check in early. The staff are friendly and helpful - especially the doormen. The room was clean and modern. I do a lot of long stays at hotels and often there is something that goes wrong with housekeeping. This is almost inevitable when you spend a month - a towel missed here, no water one day, garbage not emptied…. This was NOT the case at 30 Bencoolen. In 23 days there was not a single deficiency. I’m often annoyed when I come back to a hotel at 3pm and the room isn’t yet cleaned, but at this hotel I was never disappointed. Some days it was done before noon. There’s a nice rooftop pool. There are only 9 lounge chairs but there was only one day it was full (it was Chinese New Year weekend). In fact, most days I was the only one at the pool and often spent 3 hours there. The jacuzzi was not working for the entirety of my stay but noticed a repair person on my last day. Two very minor annoyances: For the first two weeks the supplied water bottles were very difficult, almost impossible to open. Clearly a supplier fault. I then noticed they switched to bottles with blue tops and those were fine. There was audio problems with many of the TV stations. This could be fixed by toggling back and forth several times between channels and it was fixed but still very annoying. Also, channels would just disappear. You could still access them by keying in the channel number on the remote if you knew it, cut as you scrolled through channels they weren’t there. Very strange. I would stay here again if the price was right. …
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 27 Mar 2023
Dear Guest, We are very happy to receive such a positive review from you. I have shared this with the staff and it was our pleasure serving you. We are delighted that you enjoyed the hotel's convenient location and our warm hospitality. Safe travels and we look forward to welcoming you back soon. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean room, nice people, sufficient serivce and good access to the city center. One minute walk to Bencoolen station and 5 minutes walk to Dhoby Ghaut station. Also there are several nice restaurants and food courts around the hotel, breakfast wasn’t included in the stay but had many choices.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 6 Feb 2023
Dear Guest, We thank you for taking the time to leave us a positive review of your stay. We are delighted that you enjoyed our warm hospitality and the convenient location of our hotel. Safe travels and we look forward to welcoming you back in the near future. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here in December en route to Australia On our way back I emailed hotel direct to check about availability and late check out I was referred to their website by responding member of staff! These hotels need to be more energetic to retain clients especially those who spend plenty on previous visits I was dissatisfied with the response and lack of empathy and booked elsewhere Just not good enough in my view
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 6 Feb 2023
Dear Ann, Thank you for your feedback. We apologize for your disappointing experience in communicating with us. It is in our highest interest to ensure all our guest get accurate and correct information and we sometimes direct guests to our website to get updated rates especially if its online communication. We hope to be able to provide you with a more pleasant experience the next time you are here. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Truly nasty people on reception. Made a booking for a two adults and a child and they refused to let us use the room because my child was 15 instead of 12. No mention of age when I made in the booking through a website. Pleaded with the manager but no mercy. Child tired and crying and lost all my money. Told me to separate from my children and put them in a separate room. Had to book elsewhere in a emergency.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 31 Dec 2022
Dear Naveed, I would like to start by thanking you for making a room booking with us. For the comfort and safety of our guests, we strictly adhere to our booking policy and we apologize for not being able to accommodate you and your two guests together in one twin room, which has only 2 single beds in it. Our booking and child policy clearly denotes the number of guests allowed in each room category when a booking is made. We hope you can respect our booking policies and we wish you safe travels. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was great. Close to public transport and 2 MRT stations with easy walking distance. The room size and amenities provided were very good. Daily replenishment of tea/coffee, water bottles were added advantage along with the mini bar, hair dryer. The facilities within the hotel were good. The rooftop swimming pool and jacuzzi was fun. Housekeeping kept miss-interpreting our room cleaning requests and we had to follow up every evening to get fresh towels, tea/creamer/water bottles, which became irritating after 2 times, as it continued for our entire stay. Also, the hotel bar closes at 5pm, so not a very convenient timing for hotel guests to relax in the lounge and have a drink. No proper dine in restaurant inside the hotel, though step outside and plenty of eating places and food courts available.…
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Typical business traveller hotel, not ideal for family without proper resturant service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 3 Jan 2023
Dear Nandi Nabarun, We thank you very much for taking the time to leave us a review of your stay experience. We are glad that you enjoyed the hotel facilities and the convenient location of the hotel. We would like to extend our apology for the areas that did not meet your expectations during your stay. Our staff take pride in the service we provide, and we want every guest to have not less than a fantastic stay experience with us. We are also working very hard to build up our F&B offerings and hope to have more to offer you in the near future. It was our pleasure serving you and we look forward to another great opportunity. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had an enjoyable vacation in singapore partly because of this hotel. We are a family of 5 and we particularly love their family room with 1 king bed, 2 single beds and 2 bathrooms. Service is very good, every day we come back to a clean room, very comfortable and walls have good soundproofing. A really relaxing sleep at night. 7-11 store is just a few steps away, and very convenient lots of restaurant around the area and particularly near food republic fast food stalls at the corner building (opens 9am). There is a small gym at the 5th floor and a pool and jacuzzi at the top floor which has clean towels you can use. Perfect.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: No breakfast in the hotel except a sandwich with drinks for room service only for $13. Not really...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Bastian, General Manager at 30 Bencoolen
Responded 27 Nov 2022
Dear Guest, Thank you very much for leaving us a great review of your stay experience. We are glad that you enjoyed our warm hospitality, and the comfort and convenient location of our hotel. It was our pleasure serving you and your family and we look forward to welcoming you back soon. Kind Regards, 30 Bencoolen Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$161 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city bayview hotel singapore, bayview hotel singapore, singapore city bayview hotel, city bayview singapore, bayview singapore
FORMERLY KNOWN AS
Bayview Hotel Singapore
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
131
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Frequently Asked Questions about 30 Bencoolen
Which popular attractions are close to 30 Bencoolen?
Nearby attractions include National Museum of Singapore (0.3 km), Chijmes (0.4 km), and Loof (0.5 km).
What are some of the property amenities at 30 Bencoolen?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at 30 Bencoolen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 30 Bencoolen?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to 30 Bencoolen?
Conveniently located restaurants include The Mind Cafe - Mega Outlet, Whitegrass, and 25 Degrees.
Are there opportunities to exercise at 30 Bencoolen?
Yes, guests have access to a pool and a fitness centre during their stay.
Does 30 Bencoolen offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at 30 Bencoolen?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to 30 Bencoolen?
Many travellers enjoy visiting Battlebox (0.5 km), Fort Siloso (6.1 km), and Emerald Hill (2.3 km).