Holiday Inn Singapore Atrium, an IHG Hotel

Holiday Inn Singapore Atrium, an IHG Hotel

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Holiday Inn Singapore Atrium, an IHG Hotel
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About

4.0
#127 of 346 hotels in Singapore
3.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Steps from the iconic Singapore River, Holiday Inn Singapore Atrium is at the heart of the city. With seamless connectivity to Havelock MRT Station Exit 5 and 25 minutes from Changi Airport, we offer easy access to the Central Business District and Marina Bay. Explore Tiong Bahru, a perfect blend of heritage and urbanisation. Savour halal-certified dining and modern Cantonese cuisine at our restaurants, where kids 12 and under eat free. Host meetings and events in our flexible function rooms, stay connected with free Wi-Fi, tennis court, and unwind in our outdoor pool or 24-hour Fitness Centre. With comfortable rooms and thoughtful amenities like the executive lounge, lobby bar, and prayer room, we ensure an unforgettable stay in Singapore.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids pool
Highchairs available
Car hire
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Chinese, Dutch, Filipino and 7 more
Hotel links
Special Offer:Summer Sale

Location

317 Outram Road, Singapore 169075 Singapore
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Changi Airport
18.9 km
See all flights
Seletar Airport
14.7 km
See all flights
4.0
4.0 of 5 bubbles3,123 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Holiday Inn Singapore Atrium, part of the IHG brand, receives mixed feedback from its visitors. Many appreciate the hotel's central location and the extensive amenities, including a well-regarded breakfast and a clean, well-maintained pool. However, the hotel's atmosphere is considered a blend of modern vibrancy and dated charm, with some guests finding the rooms to be spacious but in need of a refresh due to musty odors and worn decor. While the service generally earns praise for friendliness and professionalism, there have been reports of inconsistencies and occasional rudeness. Despite some concerns, the hotel is often seen as providing good value, although unexpected charges and costly upgrades have been points of contention for some travelers.
Location
Central
Atmosphere
Elegant
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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3,123Reviews82Q+A100Room tips
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Detailed Reviews
hyacinth p wrote a review Apr 2023
Hotel's Favourite
5.0 of 5 bubbles
Visit 317 Bar here at Holiday Atrium to have a refreshing drinks. But what makes us refresh is the bubbly personality of Ms.Crisphanie who assisted and serves us with her warm hospitality. Her vibrant personality makes the atmosphere alive and very welcoming. Kudos to her! Keep it up
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn SINGAPORE ATRIUM, Owner at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 21 Apr 2023
Dear hyacinthp2016, Thank you for reaching out to us. We are glad to learn of your pleasant experience at Atrium Bar 317 and will share your review with the team. We look forward to your next visit! Yours sincerely, Jonathan Lim Director of Food & Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
billeeedee wrote a review Jan 2020
Strathkinness, United Kingdom
4.0 of 5 bubbles
The hotel is well located only a 5 minute walk from a hop-on hop off bus stop outside the Miramar Hotel and the main attractions are only a 10 minute taxi ride at Marina Bay.

We arrived early at the hotel after disembarking from a cruise and the reception staff were very accommodating in arranging an early check in.

The room was comfortable, quiet and well appointed and provided a good nights sleep. The quality of Wifi was excellent.

We ate dinner at the hotel and the quality and presentation of the food was good and reasonably priced. The only downside was that it is a Halal restaurant and therefore doesn’t sell wine.

A very enjoyable stay and we would have no hesitation in recommending this hotel to potential guests.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 23 Jan 2020
Dear Bill D, Thank you for the review. We are glad you enjoyed your stay with us and we look forward to hosting you again soon! Yours sincerely, Tuncay Bockin General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Loki wrote a review Jan 2020
Kochi (Cochin), India
4.0 of 5 bubbles
Holiday Inn Atrium, Havelock Road, Singapore

A nice five star property, about 1.5 km from Clark Quay and the Orchard Road. Not very well connected by MRT but has a bus stop nearby. App based taxis are available aplenty.

Check in - very smooth, allowed early check in, took security deposit of SG $50 per night.

Rooms — well appointed, tap water is drinkable, all amenities provided. We requested for a high floor room with good view and got the same at three 25th floor. A Big Minus ——- No health faucet or jet spray available here!

Food — lavish spread with variety of veg and non veg options. The restaurant was little crowded due to the New year tourist season.

Room service — not prompt, but very expensive.

Overall —- a comfortable stay, considering the new year rush it was a very good hotel with trained and courteous staff.

Ps ... remember... no health faucet/ jet spray!!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 12 Jan 2020
Hi ServiceBeforeSelf, thank you for taking your time out to give us a detailed review. We appreciate your comments and we've noted on your comment on the toilet faucet and room service quality. We're very pleased to know that you've had an overall comfortable stay and we hope to have the opportunity to serve you again. Thank you!
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Sammytom wrote a review Mar 2020
Poole, United Kingdom
5.0 of 5 bubbles
Firstly - the biggest issue people have with this hotel is the location. In my view, the location was excellent.

We were never going to be right on top of everything we wanted to see in Singapore because not everything is within walking distance. However this hotel is a 10 minute walk to excellent bars, restaurants and cafes - all you need is a map. And if you dont want to walk there is an excellent bus service and taxis are unbelievably good value (cheaper if you book them, not flag them down. If you do flag them down never get in one that looks like a "premium car". Grab is good)

The hotel itself is perfectly clean, excellent food, and the service is great. The pool is also wonderful - a very good size and very quiet compared to other hotels (Some pools in Singapore are standing room only!) When we return to Singapore we will stay here again.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 19 Mar 2020
Dear Sammytom, Thank you for your review. We're glad to know that you enjoyed your stay with us and we look forward to hosting you again! Yours sincerely, Tuncay Bockin General Manager
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pererak wrote a review Jan 2020
Sydney
3.0 of 5 bubbles
We stayed 4 nights in this hotel which we chose again for our Christmas break because we had enjoyed our previous stays so much.
Wish to point out following which made us feel the hotel had dropped their standards somewhat.
On the second day of our stay, I decided to take a nap in the afternoon after a long morning of shopping and sightseeing. Around 3:30 in the afternoon the phone rang and I answered thinking this was something important. It was a call from reception telling me that I had given them only 3 points for the check in on a survey (which I had never done) and wanting to know how they could do better. I had to explain this must be a mistake because I had never done the survey they were talking about and this explaining took a while.
The buffet breakfast was not quite the same as before, some of the pastries felt and tasted like they had been there from yesterday.There was a large number of guests at the buffet (who most likely arrived in group tours) displaying certain habits which were probably culturally appropriate for them but did not fit in with what was normal in most other places. Examples were they pushed past us at the entrance while we were waiting for our turn to be seated, used their hands to pick the food from the tables touching the food that they did not pick, invasion of personal space at the coffee machine i.e. standing impatiently bearing against me almost trying to push me aside while I was waiting for the coffee machine to finish pouring my cup.
Something else that bothered us was the coffee, sugar and coffee mate in the room seemed like they were been rationed. We were 3 people in the room including our young daughter and we were certainly not excessive coffee drinkers. We just had one cup each in the morning and same in the afternoon. In spite of phone calls to housekeeping reminding them never leave enough for 3 people, the trend continued, which meant we had to phone every day.
Some good things that had not changed: I asked for a room with a good view like I always do and my request was complied with. The room was also very quiet and beds and pillows were very comfortable.
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Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 9 Jan 2020
Dear Pererak, Thank you for sharing your feedback with us which will aid us in improving our service standards. Your review will be shared with the relevant departments and we hope to be able to host you again with an elevated branded experience in the near future. Yours sincerely, Tuncay Bockin General Manager
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cplainjones wrote a review Feb 2020
Birmingham, United Kingdom
5.0 of 5 bubbles
We stopped over for two nights on our way back to the UK and this hotel was truly excellent. Staff could not have been nicer or more helpful. The location is ideal, a little way out of the noise and bustle of the city centre and just a short walk from the river with its pleasant shady restraints and bars.

As it’s name suggests the atrium layout with 27 floors serviced by very quick glazed lifts giving each ride a spectacular view of the spacious hotel interior.

The rooftop swimming pool is quiet and scrupulously clean; the happy hour bar staff are wonderful and the evening buffet meal has cuisine to suit all tastes.

We loved it here and will definitely be back next time we pass through Singapore.

Highly recommended!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 24 Feb 2020
Dear cplainjones, Thank you for your review. We're glad to learn of your enjoyable stay experience and we look forward to hosting you again on your next trip to Singapore! Yours sincerely, Tuncay Bockin General Manager
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Richard T wrote a review Jan 2020
Burnley, United Kingdom
3.0 of 5 bubbles
The main challenge we had was resolving a cultural problem when sharing a room with children. We booked 2 rooms, one for 2 adults and one for 2 adults and 2 children (6 and 3). Despite confirmation of the above, there were no additional beds for the children. They agreed to put an extra bed in, but expected the 3 year old to share the parents bed. This is apparently the norm culturally in South East Asia, and the beds were certainly large, but is not the norm in the Western World! Fortunately we were able to put an extra bed in both rooms to solve the problem, but be aware!!

Location is ok, with Clarke Quay walkable, but Boat Quay is 30 minutes to walk. Taxis are good value though.

Breakfast was the usual Holiday Inn style, but no pork sausages or bacon. The area seems a bit cramped where the food is served, but there is plenty of seating.

Rooms seem modern and clean.

Overall very functional and reasonable value for Singapore.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 12 Jan 2020
Hi Richard T, thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something we take great pride in, so we value your feedback. We hope you will visit us again.
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Barry G wrote a review Feb 2020
Mandurah, Australia
+1
4.0 of 5 bubbles
We stayed at Hotel January 2020 for the start of the CNY festivities.

The Hotel is a short stroll from all the nice cafes and restaurant area located at Robinson Quay, so there is loads to chose from for dining purposes. For Aussies, the Boomerang restaurant is a must visit!

The hotel itself is fine, the staff are always friendly and helpful, the room was ok with tea and coffee facilities.

There is no MRT nearby, but that will change shortly with new stations being built now, that will be great as it's outside the hotel.

There is convenience stores at the side of the Hotel for snacks, milk etc.

There is a Hawkers situated on Kilkenny Rd about a 10 minute walk if you want done cheap food, near to that is ABC cafe if you want really good western food and coffee for breakfast or brunch.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiatrium, General Manager at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 2 Feb 2020
Dear 857barryg, Thank you for staying with us. We're glad you enjoyed your stay and we're equally as excited for the new MRT station that's slated to open early next year. We hope to host you again when the station is open for operation! Yours sincerely, Tuncay Bockin General Manager
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PhilLondonUK wrote a review Oct 2023
London UK
2.0 of 5 bubbles
This hotel is very impressive when you see it from the outside and when you set eyes on the massive atrium upon checking in, and the staff are lovely, but that’s where the positives start to fade.

Despite how they appear in the official photos, the rooms are very tired, and that also applies to the so-called ‘renovated’ ones too (‘light refresh’ would be more accurate). ‘New’ carpet in my room was stained and was simply not clean across the whole room (thankfully I had room slippers), and the bathroom was identical to the non-renovated rooms. The ‘renovated’ furniture is cheap covered chipboard/MDF e.g. door to the safe was already showing its age round the edges and just about hanging onto its rickety 'new' hinges.

The ‘shopping centre’ next door (which isn’t really a shopping centre, just a few small independent shops and offices) transforms at night to what I assume are a series of brothels or else seedy massage parlours and on Fridays (and I am guessing at weekends) there is loud music playing in the bar downstairs and, being an atrium design, the noise floats beautifully throughout the whole building and into your room; it's more background annoyance than anything, but if you want an early night Friday (and I assume the weekends too) and are a light sleeper, then you may have an issue.

The bedding was clean although the mattress felt a bit worn (two distinct hollows where multiple people have laid and slept). As others have said, there is a very musty smell in the rooms which might in part be expected given the climate, but I’ve stayed in other hotels in Singapore where this isn’t an issue.

I did try the gym once, but the cross trainer was worn out and made a massive ‘banging’ noise on every revolution unless set to a very low effort level; pretty much unusable.

Wouldn’t come back in a hurry; there is much better in Singapore in the same price bracket and to make this place truly decent would entail a proper ‘back to bricks and mortar’ renovation, which obviously isn’t going to happen, and some joined up thinking about what entertainment is put on downstairs given the atrium design; some architect doubtless won an award and its visually impressive, but otherwise, aside from the wonderful staff, a very mediocre hotel by Asian standards and I won’t be returning.
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Date of stay: October 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn SINGAPORE ATRIUM, Owner at Holiday Inn Singapore Atrium, an IHG Hotel
Responded 15 Oct 2023
Dear PhilLondonUK, Thank you for taking your time out to leave us a review and allowing us to check in with you during your departure. We receive your concerns about the air quality in the room. Please know that we take all guest feedback seriously and are actively working to address this issue, and we were informed we moved you to a new room after the issue was raised. We also understood that the age of the room may have caused you some inconvenience. We may not be the newest hotel around, however, our team makes great effort in maintaining our rooms to ensure our guests can rest comfortably. Additionally, do not hesitate to consider our suites should you prefer a bigger space! We appreciate your valuable feedback and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Pauline Front Office Manager
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Aldershot wrote a review Oct 2022
Fleet Hampshire
4.0 of 5 bubbles
My son and I stayed at this hotel as part of our F! package. We had no choice in picking the hotel but we were glad this hotel was chosen for us.

All the staff we had contact with were fantastic and tried their very best to assist in a friendly and efficient manner.

The room and beds were very comfortable so we slept very well. The air-con was ice cold which is a blessing after a hot walk around Singapore.

It is about a 20 minute walk along the Singapore River to Clarke & Boat Quays where there are bars galore and food to suit all tastes.

The hotel provides umbrellas for the guaranteed heavy rain showers which was welcomed.

The bar was a great place for a nightcap although, inline with the rest of Singapore, alcohol is appallingly expensive! You can navigate around by the Happy Hours to reduce the costs etc.

I would definitely stay again at Holiday Inn Atrium and thank you to all who were involved in making our stay so brilliant!!
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Date of stay: September 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from John F
York, United Kingdom305 contributions176 helpful votes
I am pretty certain it is. Most if not all IHG hotels are 100% non smoking.
Answer from allan o
Guildford, United Kingdom177 contributions104 helpful votes
The pool area closes around 7 or 8 from recollection. Not sure about the gym. We found the staff very accommodating when checking in & out (early & late). 2am means you will need to be at Changi around 11pm? Maybe book one of the airport lounges where you can have a shower before your departure…. Late check out will depend on how busy they are. Good luck
Answer from Ajay
Bengaluru, India140 contributions83 helpful votes
Hi Apologise for the late response. It's not a very large room. Maybe 3 can fit in
Sean C asked a question Dec 2022
County Durham, United Kingdom20 contributions5 helpful votes
Are the rooms all non smoking
Answer from Dean B
Brisbane, Australia400 contributions117 helpful votes
I'm pretty sure the entire hotel is non smoking, there may be designated areas elsewhere and outside.
yvonne1327 wrote a tip Jun 2024
Sunbury-On-Thames, United Kingdom8 contributions3 helpful votes
4.0 of 5 bubbles
"It would be nice to have freshly brewed coffee in addition to the coffee machines Brewed tea too. We didn't see any papaya at breakfast."
Read full review
Jonathan T wrote a tip May 2024
Melbourne, Australia2 contributions1 helpful vote
5.0 of 5 bubbles
"Everything you can think of is available at this hotel."
Read full review
Andyjj2016 wrote a tip Apr 2024
Norwich, United Kingdom2 contributions
5.0 of 5 bubbles
"Probably not the best place to stay if you suffer from vertigo."
Read full review
allan5568 wrote a tip Apr 2024
Perth, Australia2 contributions
2.0 of 5 bubbles
"If you want a central well catered for location don’t pick this hotel. If you want a cooked English breakfast with bacon, forget it."
Read full review
allan o wrote a tip Mar 2024
Guildford, United Kingdom177 contributions104 helpful votes
5.0 of 5 bubbles
"I’d book breakfast & the Executive Lounge."
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$230 - S$285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn atrium singapore hotel singapore, holiday inn singapore, singapore holiday inn
LOCATION
SingaporeSingaporeBukit Ho Swee / Bukit Merah
NUMBER OF ROOMS
512
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN SINGAPORE ATRIUM, AN IHG HOTEL (S̶$̶2̶7̶5̶) S$256: UPDATED 2024 Reviews, Price Comparison and 2,063 Photos - Tripadvisor

Frequently Asked Questions about Holiday Inn Singapore Atrium, an IHG Hotel
Which popular attractions are close to Holiday Inn Singapore Atrium, an IHG Hotel?
Nearby attractions include Robertson Quay (0.4 km), Phuture (0.3 km), and The Past Perfect Collection (0.1 km).
What are some of the property amenities at Holiday Inn Singapore Atrium, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Singapore Atrium, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Singapore Atrium, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Singapore Atrium, an IHG Hotel?
Yes, free parking, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Singapore Atrium, an IHG Hotel?
Conveniently located restaurants include Grand Shanghai, Beast & Butterflies, and SanSara.
Are there opportunities to exercise at Holiday Inn Singapore Atrium, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Singapore Atrium, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Singapore Atrium, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Singapore Atrium, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Hindi, Japanese, Thai, Dutch, and Vietnamese.
Are there any historical sites close to Holiday Inn Singapore Atrium, an IHG Hotel?
Many travellers enjoy visiting Fort Siloso (4.5 km), Chijmes (2.1 km), and Haw Par Villa (5.8 km).
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