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442 Orchard Road, Singapore 238879 Singapore
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15 people are viewing this hotel
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US$210
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Free cancellation until 13/10/22
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Traveller (830)
Room & Suite (803)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Orchard Hotel Singapore
Updated 15/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#64 of 379 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Contemporary, yet classic in style, our 656 tastefully appointed guest rooms feature modern conveniences and Chinese accents, allowing guests to feel truly at home at Orchard Hotel Singapore.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Highchairs available
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Chinese, Filipino, Indonesian and 3 more
1084Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Calvin Ong wrote a review Sep 2022
1 contribution
Hi. it was a great night to remember. me and my family were really enjoy our dinner buffet at the TOC. We really enjoy the chilli crab at the Chinese Section . Taste everything on point. But what really make us feel like we are back on 80's @ 90's was the authenctic malay cuisine. we really like the prawn in spicy tumeric gravy with pineapple. really take us back when our late grandma always cook for us when have a chance. The gravy not so thick no so watery it just on point. Spicy level is really nice and taste well. not to forget the okra sambal, superb that i can say. Kudos to the chef for good food. Surely will comeback for next new authentic menu. Overall western also really good, Only the indian section everything was really thick where we can really enjoy it. 10 star for food and service. Kudos Orchard Cafe.
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Date of stay: September 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 5 days ago
Dear calvin_ong70, Thank you for your 5 star rating of the Orchard Hotel Singapore. It is indeed our pleasure that you had enjoyed the food and the services provided at The Orchard Cafe. We definitely look forward to welcome and serve you again, in the near future. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacey Ashley wrote a review Jun 2021
Western Australia, Australia5 contributions7 helpful votes
Hotel's Favourite
Was allocated Orchard Hotel Singapore for my 21 days of quarantine. The last 21 days wasn’t the easiest but I am extremely grateful to two helpful individuals that went out of their way to make my stay a better one. Thank you Mr Quam Kponton (Front Office Manager) and Ms Nithya (Duty Manager I believe) for going above and beyond your call of duty. I had a severe allergic reaction in my room on my first day of arrival and had to teleconsult my doctor as we aren’t able to step out of our room during our SHN period. Initially in the evening, I wasn’t able to get the help I needed and I had to put up with the night. However my allergy reaction got so bad in the middle of the night that I had to called the call centre at 4am for assistance. I am so thankful for Ms. Nithya who tried her very best to get me the items I needed and even ensure follow up assistance was given properly. Not forgetting Mr. Quam who had been taking care of me throughout the 21 days of my SHN and checking on me and my condition - both of you are truly gems of Orchard Hotel!
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Andy Wong, General Manager at Orchard Hotel Singapore
Responded 12 Jun 2021
Dear staceymaceyy, Thank you so much for taking the time to share a review of your recent stay. We are very glad to hear that Quam and Nitya's attentiveness were able to make your stay a more comfortable one. We truly appreciate your commendation as this is a mark of recognition for our associate's dedication in ensuring the wellbeing of our guests while in our care. We hope for more opportunities to welcome you again in the future. With kind regards, Andy Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WAN TING wrote a review Sep 2022
1 contribution
We had a pleasant stay during my birthday at Orchard Hotel and that is why my husband and I decided to have our wedding at Orchard Hotel. Initially, there were a little hiccups here and there as the person in-charge of our wedding kept changing within a year. We were very worried when our wedding date is approaching and we do not even know who to contact. Thankfully, we have Sunshine, our wedding coordinator. Even though she is new, she is responsive to our messages and email. She is also responsible to keep us updated of our external wedding set-ups by sending us photos to keep us reassured. Special thanks to Mr Arifin and his team for allowing us to test our montage and he even guided us on how to walk down the aisle before our actual day. We are very thankful to meet Mr Arifin as he is skilful and he knows what he is doing. When he knows that we have a musical band, he reminded us to tell our coordinator to set-up a stage for them which is really nice of him as we had no clue on what is expected. We were glad that everything went smoothly on our actual wedding day and we would like to express our gratitude once again to Sunshine for coordinating, Mr Arifin and his team for AV, ops manager and the rest of the staff at Orchard Hotel who helped us out during our big day.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 5 days ago
Dear 949wanting, Thank you for your remarkable review of the Orchard Hotel Singapore. We are incredibly pleased that you had a memorable wedding. Your kind compliments for Ms Sunshine, Mr Arifin and the team are indeed rewarding and motivating, and they are pleased to have been able to serve you. As always, it is our pleasure to welcome you back, and we remain at your service. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RestfulRoad wrote a review Sep 2022
Fiskdale, Massachusetts16 contributions1 helpful vote
We stayed here for one week while my husband was visiting Singapore on business. My favorite part of this hotel was the breakfast. Each day we went down and had little to no wait to get seated even though the hotel was very busy. The people at the buffet worked so hard to get tables cleaned, people seated, and the food kept fresh and hot. I was happy to start each day with a solid meal that included a plethora of choices from many cuisines to try. For the rest of the day, there are many dining options nearby, and the MRT was about a 10 min walk up Orchard Rd. The rooms are cozy, and I especially liked the shower. They have self serve washer and dryer, but it did cost me $32 to do one full load through the washer are dryer. Also, there was a decent grocery store on the lower level of this hotel, which was convenient for buying snacks and drinks daily.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 1 week ago
Dear RestfulRoad, Thank you for your excellent review following your recent stay at the Orchard Hotel Singapore. We are delighted that you had liked our location, facilities and breakfast selection. We thank you for your recommendation and we look forward to more opportunities to welcome you again, when your travels bring you to Singapore. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom P wrote a review Sep 2022
Singapore, Singapore8 contributions5 helpful votes
Stayed in Room on the 6th Floor (2 Floors above Pool). It was an upgrade to my reservation and I was shocked at its condition. The window was covered with algae, so it was not possible to look outside. It had the appearance of a fish tank which hadn't been cleaned in years. It rained during the night and I woke up to water which leaked into the room. Upon inspection, it was obvious that the glass was unsealed and the frame was deteriorated. In the pictures, you can see how they made past plaster repairs which did nothing to solve the leak problem. The room smelled dank from the repeated leaks (Singapore = rain) and their maintenance was clearly incompetent as was obvious from the buckling plastic and cracks. The bed sheets had blood stains. The shower head was broken. There is a 30-45 minute wait (long line forms in lobby) for poor quality food for breakfast (there are several cafes within a 2-3 minute walk so you should definitely leave the hotel for all your food and beverage needs.) This hotel needs to be shut down and totally redone in order to compete with the other - much better - hotel offerings in the area. The Grand Hyatt is presently closed for major renovations because it was unable to compete with all the new hotels in the Orchard area. To stay at the Orchard Hotel Singapore grossed me out.
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: My room on the 6th Floor was disgusting. Not sure about others.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 1 week ago
Dear FreqTrvlr80, Thank you for your rating of The Orchard Hotel Singapore. We are disappointed to hear that we did not meet your expectations. Please be assured that this does not reflect our usual standard. We thank you for bringing this to our attention. Providing the highest level of hospitality and cleanliness are our priorities and we sincerely apologize for falling short of your expectations. To improve our services, we have shared your feedback with the relevant hotel teams to prevent similar occurrence in the future. Meanwhile, we hope for more opportunities to welcome you again for an improved experience. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
souxsia wrote a review Sep 2022
1 contribution
My room and my stay was wonderful but what really sets this hotel apart is their staff. Everyone I received service from seemed cheerful and genuinely happy to help. My room was impeccably serviced by Nancy. (Thank you!) Harun at the front desk made sure our breakfast experience and other arrangements were first class. Their bartender had all of our names down the first night as well as our favorite drink. While the smiles and service felt genuine everywhere, the service at the premier lounge is exceptional. I would like to thank Gigi, Miss Yen, Le Qi, Ian, Sheryl and Praveen for providing us with stellar hospitality. Your professionalism and service reflect very highly on the hotel's management regarding their business acumen and hiring practices. Thank you all so much!
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 2 weeks ago
Dear souxsia, Thank you for your generous review of Orchard Hotel Singapore. We are pleased that you had a memorable stay. We take pride in providing the utmost care and comfort to our guests, so we thank you for allowing us to be a part of your journey in Singapore. Your wonderful comment for all the staff you mentioned is indeed rewarding and motivating. It will be my pleasure to convey this to them. Meanwhile, we certainly look forward to welcoming you back, when your travels bring you to Singapore again. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naushad Mohamed wrote a review Sep 2022
Maldives53 contributions44 helpful votes
+1
Stayed here for a night, when our flight got cancelled! The staffs are friendly , rooms are v. Clean and the food is great! They were very kind to give us a late checkout until 13:00! The hotel located very close to the shopping centers Smoking spot is just on the other side of the road Thank you
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 2 weeks ago
Dear IslandDiverNaushad, Thank you for your 5 star rating of the Orchard Hotel Singapore. It is indeed our pleasure that you have liked our location, rooms and services provided by our staffs. We look forward to more opportunities to welcome and serve you again. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammad Fauzee wrote a review Sep 2022
1 contribution
My wife and I had a spectacular stay here. Staffs were very hospitable and welcoming. Service was excellent and very professional. the check in was smooth and the room is spacious and decorated well. located in the heart of Singapore and easy to getby
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 2 weeks ago
Dear tuvwxyzee, Thank you for your excellent rating of The Orchard Hotel Singapore. We are delighted that you had an overall pleasant and comfortable stay with us. It is our pleasure to hear that you had liked our location, rooms and services provided by our staff. We look forward to more opportunities to welcome and serve you again. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Etiqa P wrote a review Sep 2022
3 contributions
Not really a fan of staycations but my visit here changed my view entirely. Amazing clean rooms and trained staffs. Everything was exceptional. Will definitely return and recommend to all. Thank you!!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 2 weeks ago
Dear etiqap, We thank you for choosing The Orchard Hotel Singapore for your stay in Singapore. We are pleased that you had a memorable stay and liked our rooms and services. We thank you for your recommendation and we look forward to more opportunities to welcome you again in the near future. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hendra D wrote a review Sep 2022
2 contributions
Excellemt Services still from start of checkkng time , stay and Check out .. theres no Hassle . Friendly and Warm Welcome from Front Office And Restoran Staff with Good Wuality Food with many Variety from other countries We love to come back n Stay In Orchad Hotel 👍
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacqueline Ho, General Manager at Orchard Hotel Singapore
Responded 2 weeks ago
Dear Hendra D, Your 5-star review of the Orchard Hotel Singapore is very much appreciated. It is our pleasure to hear that you had enjoyed our facilities and the excellent services provided by our staff. In the meantime, we look forward to welcoming you again in the near future. Kind Regards, Jacqueline Ho General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$176 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orchard hotel singapore, singapore orchard hotel
LOCATION
SingaporeSingaporeBoulevard / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
656
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Frequently Asked Questions about Orchard Hotel Singapore
Which popular attractions are close to Orchard Hotel Singapore?
Nearby attractions include Emerald Hill (0.3 km), Shaw Theatres Lido Imax (0.4 km), and Isetan Scotts (0.4 km).
What are some of the property amenities at Orchard Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Orchard Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Orchard Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Orchard Hotel Singapore?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Orchard Hotel Singapore?
Conveniently located restaurants include Hua Ting Restaurant, Merci Marcel Orchard, and il Cielo.
Are there opportunities to exercise at Orchard Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Orchard Hotel Singapore have airport transportation?
Yes, Orchard Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Orchard Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Orchard Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Orchard Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Malay, Filipino, and Nepali.