We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Orchard Hotel Singapore

Show Prices
#66 of 309 Hotels in Singapore
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Orchard Hotel Singapore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,130 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,689: English reviews
Start your review of Orchard Hotel Singapore
 Click to rate
Reviewed yesterday NEW

We stayed at the Orchard Hotel for 5 nights from 2 January to 7 January 2017. Upon checking in we were told that our bags would be brought up to our room. After waiting 20 minutes for our bags we decided to call reception/room service. We tried to call reception/room service about 3 times, however, there was no answer. On...

 Report
Helpful?
Thank Shane D
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Shane D, Thank you for your feedback on your recent stay. We are very sorry for the dissatisfactory stay experience. Please be assured that this does not reflect on our usual service standard. We are investigating into your feedback to prevent recurrence and, we will revert to you via a personal note. In the meanwhile, we shall hope for...

Wimborne, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed at the Orchard hotel for 4 nights, our travel agent had booked us a deluxe room which we thought would be really nice. We'll deluxe it definitely wasn't, our first room smelt so bad of dirt and damp, we asked to move. We were then given a room on the 10th floor which was much better, still quite...

 Report
Helpful?
Thank Lesley H
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Lesley H, Thank you for your review on the TripAdvisor. We are sorry that our Deluxe category of rooms did not meet your expectation. You may like to know that we are presently evaluating a refurbishment program for our Deluxe rooms. Nonetheless, we are very glad that you had enjoyed the Premium room. And your recommendation is indeed much...

Melbourne, Australia
Reviewed 2 days ago NEW

Hotel was fine and staff friendly. Rooms were clean and of a good standard. The only downside was having to wait 3 hours to get into room when you have just travelled 13hours on a plane. They had a hospitality room but it was awful . Then on leaving we had to be out of room by 12pm and our...

Review collected in partnership with this hotel
 Report
Helpful?
Thank susancZ8579NN
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear susancZ8579NN, Thank you very much for your kind review on The Orchard Hotel Singapore. We are delighted that, on the overall, you had enjoyed our services and facilities. It is regretted that your room was not available, at the point of check in. this was due to high occupancy on the night before and our check out time being...

Bangkok, Thailand
Reviewed 3 days ago NEW

I'm trying to book 4 rooms for my family for vacay and every time when I get to the last step the book now button doesn't work! How could such a well known hotel have such a poor website! I wrote an email asking to book the rooms and your staffs r offering rates I do not want. They didn't...

 Report
Helpful?
Thank Mint T
Jakarta, Indonesia
Reviewed 3 days ago NEW

Orchard hotel have a nice place. There are the shopping centre, salon and beautiful centre and the restaurant. Forever, the hotel near the big shopping mall, etc: Paragon Mall, Takashimaya, Ion Mall, is the nice place.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Sienti H
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Sienti H, Thank you for your great review on Orchard Hotel Singapore!! We are glad that you had a pleasant stay with us. In the meanwhile, we all look forward to serving you in the near future!! Warm Regards, Shoko Fukuda Assistant Guest Relations Manager

San Francisco, California
Reviewed 3 days ago NEW

Everything seemed clean and comfortable. The location is great because it's in the center of the city. Close to most places I wanted to go to. Service was pretty good. I slept really well on the nice bed.

 Report
Helpful?
Thank WaterFront704
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear WaterFront704, Thank you for your raving review rating on Tripadvisor. We are delighted that you found our service to be great, as that is absolutely the way we would like our guests to feel when they are staying with us. In the meanwhile, we all look forward to welcoming you again in not too distance!! Warm Regards, Shoko Fukuda...

Reviewed 3 days ago NEWvia mobile

I must admit I have always liked this hotel. The staff is friendly and knowledgeable the food is awesome and it's walking distance from the best shopping in Singapore "Orchard road". So no surprise I had a great stay. I will say there club is a little small compared to the Hilton across the street. The Orchard is a better...

 Report
Helpful?
Thank university I
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear university I, Thank you for your excellent review on Orchard Hotel Singapore. We are glad that you had liked our location and you found our staff to be friendly. It is always nice to know that we are getting things right. In the meanwhile, we all look forward to serving you in the near future!! Warm Regards, Shoko Fukuda...

Reviewed 4 days ago NEW

This post is for anybody who is considering Orchard hotel as a potential location for wedding. I just had my wedding dinner banquet in Orchard Hotel in Feb 2017 at ballroom 1 & 2 and it was not a good experience. Despite the bad experiences in service, guests said that the food was pretty good except the "mantou with chilli...

 Report
Helpful?
2Thank Chalene G
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Chalene G, Thank you for your feedback on the TripAdvisor. We apologize for an unpleasant experience you had encountered regarding to your wedding event. Please be assured that this does not reflect on our usual service standard. Our Sales team will be contacting you on a separate shortly. Last but not least, we hope this will not preclude your...

London, United Kingdom
Reviewed 4 days ago NEW

It was ok, but for a 4 star it was more like a 3 star. Breakfast was good, but some of the workmanship in the bathroom fixture and fitting was not 4 star level. Service was ok. Location was good. WE were expecting, and paid for a special package for the kids, which should have included ice cream and a...

 Report
Helpful?
Thank GlobeTrotterXYZ101
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear GlobeTrotterXYZ101, Thank you for your feedback on the TripAdvisor. We are very sorry that you had encountered an unpleasant experience with us. Please be assured that this does not reflect on our usual service standard. Nonetheless, to facilitate our investigation into this matter, we will be contacting you on a separate for more information. Last but not least, we...

Reviewed 5 days ago NEWvia mobile

Stayed here for business trip. Rooms are smaller than usual and service is average. Breakfast menu is pretty good with enough variety for vegetarians too. They are connected to next door mall where you can find good food outlets and departmental stores. Orchard road has lot of good pubs so better avoid hotel food and try it outside

 Report
Helpful?
1Thank somsontravel
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear somsontravel, Thank you for your excellent review on Orchard Hotel Singapore!! We are glad that you have enjoyed our location as well as breakfast. In the meanwhile, we all look forward to seeing you in the near future!! Warm Regards, Shoko Fukuda Assistant Guest Relations Manager

1,735 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (939)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (26)
Viewed
Room/Suite (197)
Viewed
Hotel & Grounds (190)
Viewed
Bathroom (92)
Viewed
View from Room (29)
Viewed
Dining (52)
Viewed
Family/Play Areas (1)
Viewed
Other (348)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (749)
Viewed
Amenities (83)
Viewed
Deluxe Room (63)
Viewed
Pool (28)
Viewed
Premier Club Room (69)
Viewed
Premier Suite (124)
Viewed
Dining (100)
Viewed
Signature Club Deluxe Room (77)
Viewed
Signature Club Room (68)
Viewed
Signature Club Suite (109)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (21)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Singapore hotels
Orchard Road
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#70 of 309 in Singapore
9,190 reviews
Orchard Road
Orchard Parade Hotel by Far East Hospitality
Orchard Road
Pan Pacific Orchard
Pan Pacific Orchard
#21 of 309 in Singapore
2,082 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Holiday Inn Singapore Orchard City Centre
Royal Plaza on Scotts
#44 of 309 in Singapore
4,124 reviews
Orchard Road
Hotel Jen Orchardgateway Singapore
Show Prices
Show Prices
Show Prices

Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $195 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda and World Independent Hotel Promotion so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#59 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
74 questions
Ask a question

See all questions (74)

Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing comment. All is okay. ”
 of 5 bubbles sientih, 26 Feb 2017 | Read review
“don´t choose the deluxe room!!”
 of 5 bubbles micfarah, 20 Feb 2017 | Read review
“Overlooking pool is quieter.”
 of 5 bubbles 335jeffe, 13 Feb 2017 | Read review
“any room is lovely clean and inviting”
 of 5 bubbles jeanettek163, 13 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles Simon_Fisk, 13 Feb 2017 | Read review
5 of 5