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Orchard Hotel Singapore

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#68 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,256 Reviews from our TripAdvisor Community

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Showing 2,802: English reviews
Reviewed 1 week ago via mobile

We were upgraded to this room when we arrived, were very pleased with the size of the bed (King), but did not use the room service or restaurant as the pricing seemed to be high. There are plenty of eateries nearby, and the nearest bus stop is a pickup point for the hop on hop off bus service.

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Helpful?
Thank David O
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear David O, Your excellent review on The Orchard Hotel Singapore is very much appreciated. it will be our pleasure to look forward to your continued support. Warm Regards Delilah Hamid Guest Experience Manager

sydney
Reviewed 1 week ago

The hotel is conveniently situated on the far end of Orchard Road. This is not a problem as walking along Orchard Road to shop in the 22 shopping malls is very easy - flat & well paved, with plenty of shops to nip into to get away from the heat or to enjoy a reasonably priced Asian meal. The hotel...

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Helpful?
Thank Philip S
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Philip S, Thank you for your review on The Orchard Hotel Singapore. You may like to know that we are presently evaluating a refurbishment program for our rooms. In relation to your other comments, we will endeavor to make improvement. Meanwhile, we shall hope for indulgence of your continued support. Warm Regards Delilah Hamid Guest Experience Manager

Quorn, United Kingdom
Reviewed 1 week ago via mobile

Had a fantastic 2 days in Singapore after our cruise Hotel very comfortable and staff extremely helpful and courteous. Brilliant location for visiting the highlights of Singapore Must go to sky bar on floor 57 of the Bay Sands Hotel wow. Also great day at singapore zoo.

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Helpful?
Thank chris1parkinson123
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear chris1parkinson123, Your excellent review on The TripAdvisor is very much appreciated. It will be our pleasure to look forward to welcome you, when your travels bring you to Singapore again. Warm Regards Delilah Hamid Guest Experience Manager

england
Reviewed 1 week ago via mobile

Was overcrowded in the lobby when we arrived, rooms were nice and clean but nothing special for Asia standards. The breakfast buffet was decent, but it was a free for all on the tables. Very disorganised, had to make sure we left someone always on one of our tables to ensure they don't get given away to others. Connects to...

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Helpful?
Thank sam555
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear sam555, Thank you for your feedback on The Orchard Hotel Singapore. Your comment on the breakfast has been shared with the relevant department for improvement. Meanwhile, we ask for indulgence of your continued support. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 1 week ago

Beautiful hotel with very friendly and helpful staff. They really make you feel welcome and will do their utmost to meet your requests. Breakfast is lovely with a very wide selection, and the same goes for lunch and dinner buffets; delicious and fresh. Rooms are spacious and clean.

Review collected in partnership with this hotel
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Helpful?
Thank Mette M
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Deat Mette M, Thank you for your excellent review on The Orchard Hotel Singapore. We are delighted that we had met your expectation. It will be our pleasure to look forward to your continued support. Warm Regards Delilah Hamid Guest Experience Manager

Paris, France
Reviewed 2 weeks ago via mobile

I had a great stay! As usual Jane has a welcoming gesture and gave me my favourite room at the Orchard Wing a Signature room although the lounge is not there anymore there's always an option to go to the other side at Premier Club where all the staff are very accommodating. Thank you for a wonderful stay! Orchard Hotel...

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1Thank Blarej48
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Blarej48, Thank you for your fantastic review on The Orchard Hotel Singapore, including special mention for Ms Jane and the Premier Club team. It is indeed rewarding and motivating for us all. It will be our pleasure to look forward to more opportunities to welcome you again to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager

Perth, Australia
Reviewed 2 weeks ago

This hotel is located at top of Orchard Road and is about 5 minutes walk to MRT however it has multiple bus stops outside that make getting around very easy. It is a really good hotel, excellent staff and service and Club facilities well worth booking in advance. On the down side rooms are looking a little tired in particular...

Review collected in partnership with this hotel
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Helpful?
Thank Alan D
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Alan D, Thank you for your review on The TripAdvisor. We are delighted that you had enjoyed our location and the Club facilities. You may like to know that presently we are evaluating a refurbishment program for our rooms. Your kind recommendation of The Orchard Hotel Singapore is very much appreciated. Meanwhile, we shall look forward to welcome you...

Reviewed 2 weeks ago via mobile

We stayed here to watch coldplay concert. It was a good choice as the area is very convenient, lively and near to all the shopping mall. City tour bus stop is just beside the hotel. We were allocated to a connecting smoking room and it was an awesome room. Not plenty of variety in their room service menu but breakfast...

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Thank icebukoforsale
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear icebukoforsale Thank you for your excellent review on The Orchard Hotel Singapore, including special mention of Ms Kate. It will be our pleasure to look forward to more opportunities to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

North East England
Reviewed 2 weeks ago via mobile

Fantastic stay in this beautiful hotel lovely pool and very clean. This hotel is in an ideal position for seeing Singapore with Hard Rock Cafe just around the corner and McDonald's around another. Orchard street is the main shopping street for all of the designers and also the long walk from the hotel to raffles

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Helpful?
Thank reidbend
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear reidbend, Thank you for your fantastic review of The orchard Hotel Singapore. We are delighted that you had liked our location and enjoyed our facilities. it will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Perth, Australia
Reviewed 2 weeks ago

The staff are very friendly and the room is very nice and spacious. The bed is king size .. its very large compared to other hotels king size. Overall. . We are very happy staying at orchard hotel. Fast service as well. Really recomended.

Review collected in partnership with this hotel
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Thank Melody T
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Melody T, Your excellent review on The TripAdvisor is very much appreciated. It is our pleasure that you had enjoyed your stay with us. Your kind recommendation is appreciated. Meanwhile, we shall look forward to your continued support. Warm Regards Delilah Hamid Guest Experience Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $187 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, World Independent Hotel Promotion, Travelocity, Orbitz, Expedia, Agoda, Hotels.com, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
83 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to premier and ask to be far away from elevator”
Bted, 21 Apr 2017 | Read review
“Signature Suites are as luxurious as you can get and are not expensive at all for what you get.”
LouiseKP, 19 Apr 2017 | Read review
“All rooms are well-insulated from noise.”
thefrances2016, 18 Apr 2017 | Read review
“Ask to be away from the road.”
CWorthy-Crew, 18 Apr 2017 | Read review
“If you can afford it, go for a Signature room!”
andrewt593, 16 Apr 2017 | Read review
5 of 5