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Orchard Hotel Singapore

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#69 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,263 Reviews from our TripAdvisor Community

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Showing 2,807: English reviews
Reviewed 11 November 2015 via mobile

Stayed here for 2 nights before the start of our cruise around Thailand and Vietnam. The hotel is in a perfect position on Orchard road, with lots of shops and restaurants etc, taxis are easy to find and reasonable fare to get you around Singapore. The hotel itself is fine, can't comment on food as ate out both nights, the...

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Helpful?
Thank Kazzyh
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Kazzyh, Thank you for your kind review on the TripAdvisor. We are glad that you appreciated our location and you are comfortable with our room. Indeed, we are currently evaluating a refurbishment program. In the meantime, we will certainly look forward to serve you again when your travels bring you this way again. Warm Regards Delilah Hamid Guest Experience...

New York City, New York
Reviewed 11 November 2015

I have stayed in this hotel one month ago, premier club twin room was great. very friendly staff and fantastic breakfast as well. Hotel located very convenient location for shopping and for many attractions. I recommend this hotel and will definitely going back agin when next time in Singapore.

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Helpful?
Thank SchmittB_247
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Jessica H, It is indeed our pleasure to hear that you had enjoyed your stay on the Premier Club. We thank you very much for your excellent review and recommendation. In the meantime, we will look forward to more opportunities to welcome you back, when your travels bring you to Singapore again. Warm Regards Delilah Hamid Guest Experience Manager

Huntingdon Cambs
Reviewed 11 November 2015

Excellent service from all the staff. Great room with all the usual facilities. This hotel is about a 8 minute walk from the MRT which we used all the time clean cheap and efficient. Breakfast in the hotel a little on the pricey side but several coffee shops in the vicinity. Nice pool area with plenty of loungers. I really...

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Helpful?
Thank Ann46HuntingdonCambs
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Ann46Huntingdon, Your excellent review on the Orchard Hotel, Singapore is greatly appreciated. We are very glad to hear that you had enjoyed our location, facilities and services. It is indeed very rewarding and motivating to the team. We shall look forward to more opportunities to serve you when your travels bring you back to Singapore. Warm Regards Delilah Hamid...

Perth, Australia
Reviewed 10 November 2015

We pre booked and paid for a Premier Club Twin Room at a great rate. Arriving at the hotel at 0700 we were given access to the Club Lounge facilities until our room (early check in at 1045) became available. We were also lucky enough to get a late check out (1400) and again use of the Club Lounge facilities...

Review collected in partnership with this hotel
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Helpful?
Thank bjn124
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear bjn124, Thank you so very much for your raving review on the Orchard Hotel, Singapore. The Premier Club is indeed a "one stop, hassle free" option of accommodation. We are very glad you had enjoyed your stay. Your kind recommendation is greatly appreciated. We shall look forward to more opportunities to serve you again. Warm Regards Delilah Hamid Guest...

Houston, Texas
Reviewed 7 November 2015

Business trip. Great location, Fantastic breakfast, courteous staff. Love the executive lounge - makes it worth the money. stayed for 3 nights. Great laundry service allows you to travel light!! Used them for the past 5 years

Review collected in partnership with this hotel
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Helpful?
Thank krishna884
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear krishna884, Thank you for your great review on the TripAdvisor. We truly appreciate your loyalty and patronage. It is indeed rewarding and gratifying to receive your kind compliments relating to our location, breakfast selection as well as the Executive Club Lounge. We shall look forward to more opportunities to welcome you back to "your home away from home". Warm...

Aberdeenshire, United Kingdom
Reviewed 6 November 2015

Once again I had the opportunity to stay at the Orchard Hotel and once again I was totally satisfied with the outstanding service. Its not so much as staying at a hotel but coming home and seeing family. The only thing that marred this visit was the smoke from the forest fires in Indonesia although this did clear a little...

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Helpful?
Thank Donald W
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Der Donald W, Thank you very much for your excellent review of the Orchard Hotel, Singapore. It is indeed rewarding and gratifying to receive your compliments. Your kind comments for Lewis and the other individuals of the Premier Club Floor will be shared with them, with great pleasure. Last but not least, we thank you for your loyalty and hope...

Western Australia, Australia
Reviewed 6 November 2015

Room very comfortable with all extras added - received a complimentary room upgrade. Very busy hotel in good area of Singapore. Lifts quick with security entry to your floor. Also received a complimentary day room to use before we left Singapore to freshen up.

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Helpful?
Thank VICKI K
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear VICKI K, Thank you for your raving review on the TripAdvisor. Your generous compliments are rewarding and motivating indications that we are doing things the right way. We will certainly look forward to more opportunities to serve you again. Warm Regards Delilah Hamid Guest Experience Manager

London
Reviewed 5 November 2015

We arrived early from a 13hr flight from the UK at about 8am. Despite Emailing in advance to request an early check in, we had to wait until 11am. We sat in the bar for three hours until our room was ready. Not a good first impression. The hotel is well located at the top of Orchard Road but it...

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Helpful?
1Thank Pau109
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Pau109, We are sorry that you had a disappointing check in experience and you had to wait for your room. Like most hotels in Singapore, our check in time is 2pm and check out time is 12 noon. For guests with early arrival (before 2pm), the availability of rooms will depend on the hotel's occupancy on the night before....

Washington, England
Reviewed 5 November 2015 via mobile

Stayed for 4 days and thoroughly enjoyed this hotel. The staff were so friendly and helpful particularly Kenny Lim in the Premier lounge. Premier lounge upgrade package was really worth every dollar it cost. Food was fantastic, rooms were excellent. Would definitely return her again.

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Helpful?
1Thank GeordieTraveller0
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Geordie Traveller0, Thank you for your raving review of the Orchard Hotel, Singapore. It is indeed rewarding and gratifying to hear that you had an enjoyable stay experience. Your kind compliment for Kenny will be shared with him. In the meanwhile, we shall look to your next visit, when your travel bring you to Singapore again. Warm Regards Delilah...

SCOTTSDALE
Reviewed 4 November 2015

First trip to Singapore. After 28 day cruise from Venice to Singapore via Suez Canal .located just off orchard rd (100 yards). We did a lot of touring but walked orchard rd shops from end to end. If it's for sale you will find it on orchard rd. We purchased nothing. But we looked a lot. Staff is first rate,...

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Helpful?
Thank tallhaole
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear tallhaole, Thank you for your excellent review on your stay experience at the Orchard Hotel, Singapore. It is certainly our pleasure to hear that our facilities, buffet selection and location meet with your expectations and that you had enjoyed your stay. We shall hope to serve you again when you next visit Singapore. Warm Regards Delilah Hamid Guest Experience...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $187 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
83 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature suite, club ”
131justust, 25 Apr 2017 | Read review
“upgrade to premier and ask to be far away from elevator”
Bted, 21 Apr 2017 | Read review
“Signature Suites are as luxurious as you can get and are not expensive at all for what you get.”
LouiseKP, 19 Apr 2017 | Read review
“All rooms are well-insulated from noise.”
thefrances2016, 18 Apr 2017 | Read review
“Ask to be away from the road.”
CWorthy-Crew, 18 Apr 2017 | Read review
5 of 5