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Orchard Hotel Singapore

3,754 reviews
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Traveller (1244)
Room & Suite (829)
Dining (185)
Overview
  • Excellent41%
  • Very good38%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“claymore wing”(53 reviews)
“signature club”(52 reviews)
“hua ting”(41 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Reviews (3,754)Write a Review
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1,330
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507
127
79
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All reviewsclaymore wingsignature clubhua tingnoodle barsignature roompremier clubhospitality roombotanical gardensthe club loungepremier roombusy hotelbusiness tripnoodlesan upgradeduty managerbus stopchecking in
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831 - 835 of 3,243 reviews
Reviewed 16 August 2016

Had a short but wonderful staycation at one of their club rooms. Good sized rooms that are very clean and relaxing. Almost all the necessities are provided for including a mobile phone! Great and convenient location. Hotel feels geared towards business clientele but is also...More

Thank vinkoy
Response from Delilah_Hamid, Manager at Orchard Hotel SingaporeResponded 17 August 2016

Dear vinkoy, Thank you for your excellent review of The Orchard Hotel Singapore. We are delighted that you had had an enjoyable staycation. Your gracious compliments are rewarding and motivating. And, your special mentioned of Kate Tan will be shared with her. In the meantime,...More

Reviewed 16 August 2016 via mobile

Upon chk in, receptionist was curteous. The potter was helpful. Room was very much spacious with a contemporary look. Beddings were very comfortable. Aircond was good.. Full bathroom amenities with hot cold water. The only thing lacking was that i can't seem to locate the...More

Thank Flowerymae
Response from Delilah_Hamid, Manager at Orchard Hotel SingaporeResponded 17 August 2016

Dear Flowerymae, Thank you for your feedback on the TripAdvisor. It is our pleasure that, on the overall you had enjoyed your stay with us. Though we do not have a compendium with the extension numbers to the various services, this information is located on...More

Reviewed 15 August 2016 via mobile

We visited Singapore for 5 days in August 2016. Since it was the first time in the country, we knew that all days will be filled with activities therefore the hotel we chose was for the purpose of relaxing after a busy schedule. We stayed...More

Thank Elizaveta P
Response from Delilah_Hamid, Manager at Orchard Hotel SingaporeResponded 17 August 2016

Dear Elizaveta P, Thank you for your review on The Orchard Hotel Singapore. We are delighted that you had enjoyed your stay with us. Your feedback on our new feature of the "handy mobile" is very much appreciated and, we are glad that you had...More

Reviewed 15 August 2016

A good hotel overall, very clean rooms with clean sheets and a good size. The handy phone given was brilliant - It meant that we could make international calls home for free. Breakfast had a very wide selection of options. The swimming pool was large,...More

2  Thank Someonesknocking
Response from Delilah_Hamid, Manager at Orchard Hotel SingaporeResponded 17 August 2016

Dear Someonesknocking, Thank you for your fantastic review on the TripAdvisor. We are delighted that you had enjoyed the accommodation and the facilities. Regardless of our guests' trip persona, we will do our best to offer them a pleasant and comfortable stay experience. We are...More

Reviewed 14 August 2016

Went to Singapore for our honeymoon!! Hotel made us a free upgrade and gave us The Signature room which those specific rooms are design by a famous designer in Singapore!! Not bad at all, small rooms but some luxury inside. e.g free 4g mobile phone...More

Thank M1ke33
Response from Delilah_Hamid, Manager at Orchard Hotel SingaporeResponded 17 August 2016

Dear M1ke33, Thank you for your excellent review on the TripAdvisor. It is indeed our privilege that you had chosen to spend your honeymoon with us. We are delighted that you had enjoyed the room upgrade and our newly added feature of the "handy mobile"....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$138 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#40 Family Hotel in Singapore
#72 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#40 Family Hotel in Singapore
#72 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1244)
Room & Suite (829)
Dining (185)
Pool & Beach (64)
Hotel & Grounds (752)
Bathroom (119)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Helen P
9 January 2018|
AnswerShow all 3 answers
Response from Delilah_Hamid | Property representative |
Hello Helen P, Thank you for your enquiry. We regret to inform you that we do not have a coin-operating launderette within the Hotel premises. We are unaware of any launderette within our vicinity. Warm Regards Delilah... More
0
Votes
caajaygoyal
23 December 2017|
AnswerShow all 4 answers
Response from Delilah_Hamid | Property representative |
Hello caajaygoy, Thank you for your enquiry. Our buffet breakfast offers an array of selection and, you will most likely find some items that will be suitable for your type of cuisine. However, if you do require something... More
1
Vote
russets
Hi, In September I booked for 2 nights stay through Planet Cruises. I booked a package holiday that cost me more than £8,600 that included a 7 night luxury cruise to Bali and 5 nights in Bali plus business class air fares from and to the UK. I booked on 9th Sept and paid in full on 13 September. I selected your hotel because I stayed at your hotel when I owned a company in Singapore. In October I had a heart failure whilst on vacation in Tenerife and had open heart surgery in November so I had to cancel the holiday as too soon to travel. The agent charged me almost 50% of the holiday price that they said included your cancellation fees because you give them special discounts. My rooms were booked in the name of Mr & Mrs F. Ellis for the nights of 12,13, January 2018. I don't believe your hotel would have charged for cancelling the rooms. Planet Cruises may have booked through IGLU Cruises or Azamura. I hope you can confirm you were compensated and if not then take up the matter with the agents. I was not offered any alternate vacation and I gave notice 92 days in advance of travel and I'd only booked and paid for it 117 days before departure. The holiday is fully booked. Kind Regards
22 December 2017|
AnswerShow all 2 answers
Response from Delilah_Hamid | Property representative |
Dear Russets, Thank you for your query. Please allow me time to investigate into this. I will contact you via a separate mail, with regards to our investigation. In the meanwhile, I wish you a speedy recovery. And, we... More
0
Votes
Room Tips
"Top 3 Floors recommended"
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"Rooms facing Orchard Road maybe better"
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"two wings but presume one more up dated."
Read review
"Premier Club rooms are spacious."
Read review
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