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Orchard Hotel Singapore

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#65 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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3,070 Reviews from our TripAdvisor Community

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Showing 2,637: English reviews
Bayan Lepas, Malaysia
Reviewed 30 July 2015

First time staying at Orchard Hotel, Auto upgraded, reasonable price. Located at a strategy location within Orchard Road. Easy access, Had great rain shower in the bathroom, the buffet breakfast each morning was a wide variety of food to suit every culture and religion. Will request to stay here on my next trip in Singapore.

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Helpful?
Thank Nancy6402015
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear nancy6402015, Thank you for your excellent endorsement of The Orchard Hotel. It is indeed our pleasure to note that you favored our location and facilities. Glad that you had liked the rain shower in your room and that you had enjoyed our buffet breakfast spread. We will most certainly look forward to your next visit to The Orchard Hotel,...

West Yorkshire, UK
Reviewed 30 July 2015 via mobile

I've just returned and had a wonderful 4 night stay with my son. We were in Rm1337 which gave us a side good view. The room was spotless, modern and had a much appreciated walk in shower. Free wifi with v good signal & access. We had an enjoyable lunch at their Noodle Bar on the last day, v reasonably...

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Helpful?
Thank Mavsters
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Mavsters, Thank you for your raving review on the TripAdvisor. It is truly rewarding to hear that you had a great stay experience with us. Being your son's first trip to Singapore we strive to create a memorable stay experience for him, not only at the hotel but in Singapore too. As Singapore celebrates its 50th anniversary, it is...

Darwin, Australia
Reviewed 30 July 2015

The room was ok - nothing special but also not awful. The breakfast was typical of large hotels offering Asian, European and English selections - and not really doing any of them very well. Much of the fruit looked like it was yesterday's. But the best was the coffee - $14 for the most disgusting brown gunk. And I was...

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Helpful?
Thank PrettiestStar63
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear PrettiestStar63, Thank you for your review on the TripAdvisor. Our hotel seeks to provide quality food at reasonable prices. We sincerely apologise for what must have been a very disappointing breakfast experience in the Café. Please be assured that we will discuss with our Chefs to improve on the variety of our buffet spread as well as the quality...

Weston-super-Mare, United Kingdom
Reviewed 29 July 2015

Stayed here for 3 nights and on arrival was upgraded to a club deluxe room, so that immediately was a bonus.Use of the club lounge for breakfast ,afternoon tea was very civilised..The hotel is at the far end of orchard road and about a 5 min walk to the SMRT station. Room was of a good size and well equipped...

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Helpful?
Thank jqworle
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear jqworle, Thank you for your excellent review of the Orchard Hotel, Singapore. It was our pleasure to offer you an upgrade to the Club room. We are indeed glad to know that you had enjoyed the Premier Lounge facilities and services and, especially the rain shower in your room. We shall look forward to your return for another stay...

Ireland
Reviewed 29 July 2015

1st visit to Singapore this July 2015. Two weeks of hot sun, high humidity, great sights and an absolute culinary delight!! The hotel was on Orchard Road, the main thoroughfare for designer shops, top restaurants and coffee shops. Only 10 minutes walk to Orchard MRT station and from there Singapore is your "oyster". Hotel room very clean, modern and comfortable,...

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Helpful?
3Thank lyndamacIreland
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear lyndamacIreland, Thank you for your excellent review on The Orchard Hotel, Singapore. We are delighted that you had a great time in Singapore. And, in general you have enjoyed your stay with us and we had met with your expectation. However, we are concern with your comment with regards to the buffet breakfast and this issue will be addressed....

Mannheim, Germany
Reviewed 29 July 2015

Nice Stopover-Hotel during our Honeymoon-Trip...Thank you April for the lovely suprise! We got a wonderfull cake at our last night. We had an upgrade to a better room because our booked room was not available...

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Helpful?
Thank car0la0506
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear car0la0506, Thank you for your excellent review of The Orchard Hotel, Singapore. It was indeed our pleasure to be able to create a wonderful experience on your special "honeymoon" stay with us. Your compliments for April will be shared with him. We shall hope to see you again, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Mumbai (Bombay), India
Reviewed 29 July 2015

Don't get me wrong, this is a quality hotel. But, you get the feeling that you are just one of the many here and they don't have time for you. They go through the motions of checking you in etc. they look through you. Just not a comfortable feeling. The rooms are good and well maintained The buffet is extensive...

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Helpful?
1Thank Sunil U
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Sunil U, Thank you very much for taking the time to pen a review on the TripAdvisor. Whilst we are pleased to hear that you enjoyed certain aspects of your stay, we were concern to read of your comments on the lack of customer interaction. Warm personalized interaction is indeed very important in our industry. Please be assured that...

Singapore, Singapore
Reviewed 27 July 2015

I like the fact that the hotel is located at the end of Orchard road whereby i could get away from the crowd, yet be just 2 minutes walk away from the hustle and bustle. I like the fact that although the hotel is really busy, which is evident from the crowded lobby; service was not compromised and kudos to...

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Helpful?
Thank Louis S
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Louis S, Thank you very much for your raving review on The Orchard Hotel, Singapore. We are delighted that you are satisfied with our location, facilities and services. Your kind compliments for the individuals mentioned in your review, will be shared with them with equal pleasure. Meanwhile, thank you once again for your wonderful endorsement. We shall look forward...

Singapore
Reviewed 27 July 2015

Orchard Hotel is conveniently located next to Orchard Road which is the shopping belt of Singapore. The rooms are spacious, and the bed is comfortable. The service staff is friendly and the restaurant at the hotel, Hua Ting, offers very good Chinese food including Peking Duck.

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Helpful?
Thank DiscoE
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello DiscoE, We are very pleased to read that you enjoyed your dining experience at Hua Ting. In addition, you are happy with our location and the service from our team. Hope you will return on another visit to The Orchard Hotel, Singapore Warm Regards Delilah Hamid Guest Experience Manager

New Zealand
Reviewed 27 July 2015

We stayed at the Orchard Hotel for one night on transit through Singapore and felt we should spoil ourselves with a nice hotel. Based on previous experience and other people's thoughts, we stayed at the Orchard. We had a twin deluxe room with breakfast included. The room was nice, the beds comfortable and the curtains blocked the light out, meaning...

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Helpful?
1Thank ringbearernz
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ringbearermz, Thank you for sharing your stay experience on the TripAdvisor. Whilst we are happy to hear that you enjoyed most aspects of your stay, we were concerned to read your comment on the unfriendliness of the staff. Please be assured that we will re-emphasis to our team the importance of a warm and personalized interaction with all our...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Chinese, Asian, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $181 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com and Agoda so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
67 questions
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5 months ago

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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was perfect,comfortable bed and large bathroom with separate shower and bathtub.Always cleaned and we enjoyed our stay very much!”
 of 5 bubbles , 20 Jan 2017 | Read review
“As always. Try with views.”
 of 5 bubbles 382wayneo382, 17 Jan 2017 | Read review
“higher floor”
 of 5 bubbles chingtengl, 16 Jan 2017 | Read review
“Ask for a high floor room”
 of 5 bubbles Propertips, 12 Jan 2017 | Read review
“The hotel as a whole was quite, I would not think there would be any concern about noise at all.”
 of 5 bubbles JennyJ52, 11 Jan 2017 | Read review
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