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Four Points by Sheraton Singapore, Riverview

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Four Points by Sheraton Singapore, Riverview
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129 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Reviewed yesterday NEW

We had never been to Singapore before and this was our chosen accommodation. We found it convenient to most places we wanted to see, the concierge service was exceptional, reception efficient, breakfasts an extensive array and variety, Suite was comfortable; a microwave oven in the room would be good. Lovely location along the river allowed was a nice backdrop to...

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Helpful?
Thank Susan T
Gold Coast, Australia
Reviewed 2 days ago NEW

Hotel was lovely, the room was good and useful for just our 1 night stay. As other reviews have said, it is a fair way out of the centre, which made us feel as though we were not in the hub of things! The humidity made walking into the centre unpleasant, so a taxi ride would be recommended! We had...

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Helpful?
Thank Linda997_13
Angie L, Marketing & Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Linda997_13, We’re so glad to hear that you’ve enjoyed staying at our hotel and that our rooms and in-room dining have met up to your expectations. Your tip of taking a taxi around the city is very useful for travellers who would prefer to avoid walking in humid weather. As our location is near many popular attractions, taxi fares...

Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Stayed at the Four Points en-route to London for 4 days. Part reason for choosing this hotel was I'm a SPG member and also read that this is a refurbished property. Front desk staff was amazing. Accommodated our request for connecting rooms and also upgraded us to Premium Rooms. The rooms were not spacious but we knew when booking. Surprised...

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Helpful?
Thank IvanLee75
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi IvanLee75, We apologise for the areas that were not up to expectations. Your feedback is greatly appreciated as this allows us to know the areas that need further improvement. Our teams have been reminded to always provide prompt and consistent services for our guests. While waiting for the nearby MRT station to be ready in a few years' time,...

Saint Louis, Missouri
Reviewed 3 days ago NEW

I booked this room well in advance and we were not disappointed in the quality and cleanliness of the hotel. Since it was recently opened (7/2016), everything is in top order. The poolside and fitness facilities were very clean and the breakfast spread was respectable. I would highly recommend the hawker's stand around the corner about 10 minute's walk for...

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Helpful?
Thank ghaffar23
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi ghaffar23, We are truly happy that the quality and cleanliness of our hotel were up to your expectation. Regarding the food selection, we would like to share with you that the a la carte menu at our all-day dining restaurant, Four Points Eatery, offers Asian and local dishes. Thank you for your review and the team looks forward to...

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

The hotel is a little set back from the city centre with the humidity making the walk a challenge, however $5-7 taxi fair will get you from the hotel right into the middle of the bustling city. A very nice hotel with great food (can be a little pricey but worth it), friendly staff and comfy beds. The breakfast was...

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Helpful?
Thank Duttstar
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Duttstar, Thank you for your review and recommending us. Our associates are further encouraged by your compliments to continue with their efforts to provide a memorable stay for our guests. We look forward to welcoming you back in the near future.

San Jose, California
Reviewed 1 week ago

The Four Points is quite modern. It has clean carpets, comfortable rooms and helpful staff. My dad fell on the front steps of the hotel and the staff quickly produced a first aid box and a glass of milk for my dad. The hotel is well located on the riverside and it is within walking distance of many good restaurants...

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Helpful?
1Thank Amit_and_Alex
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Amit_and_Alex, We hope your dad feels better. Please accept our apologies on the toilet bowl and bed sheet matters and we have reminded our Housekeeping team to ensure that all rooms are well-kept before any check-ins. The team is glad that you like the hotel's location and looks forward to welcoming you back soon.

Melbourne, Australia
Reviewed 1 week ago

The hotel was located just outside the CBD but was well positioned next to the river. just a short walk away you had access to many restaurants and bars where you could relax and have a drink. The service was great and staff were friendly and accommodating. Could not really fault anything and i would definitely stay there again. The...

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Helpful?
1Thank TouristHero
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi TouristHero, We are pleased that you like the hotel's location. Robertson Quay, which is the part of the Singapore River that the hotel is situated at, is quaint location popular with locals to have a nice, quiet place for a meal or chill-out. Our associates are greatly encouraged by your comments to continue with their efforts to provide a...

Singapore, Singapore
Reviewed 1 week ago via mobile

Knowing that this is categorised as a 4 - Star property , I wasn't expecting much when I booked a staycation for some peace & quiet during the recent festive season . So I was very pleasantly surprised to get a rather spacious , well - appointed room that came with a pretty sizeable bathroom ! And the sheets !!...

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Helpful?
1Thank carolktham
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi carolktham, Thank you very much for your kind comment. We are pleased that our associates were able to exceed your expectation and look forward to welcoming you back soon.

San Jose, CA, United States
Reviewed 2 weeks ago

Singapore is an amazing place - it is an architectural and botanical wonder with so much to see I can't describe it. It is also the cleanest and most modern city you can imagine. My wife and I stayed at this Four Points hotel, which was very pleasant and the price was very reasonable. I have Platinum Elite status so...

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Helpful?
1Thank Bob B
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Bob, Singapore is indeed a city with great architecture and is known as the Garden City with lines of trees along the roads and other parts of the island. We are glad that you found our hotel to be pleasant and enjoyed the city tour. If you are returning in the near future, you may want to visit Tiong...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I stayed at the Four Points for only a night with family -- you know a short "staycation." The hotel is not new, but the room (I got a complimentary upgrade to a suite) was nice and modernly furnished. I had a riverside facing room so it was very quiet which is nice, especially when you have kids. Staff was...

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Helpful?
1Thank Francesco A
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Francesco, The part of the Singapore River that the hotel is located at Robertson Quay is more laid back than the rest and we are glad that you liked the quietness of this area. Thank you for recommending us. Melissa and our associates are greatly encouraged by your compliments to continue with their efforts to provide a memorable experience...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled along the historic Singapore River, Four Points by Sheraton Singapore, Riverview features 476 modern and stylish guestrooms and suites with contemporary designs that offers magnificent city or river views. Rooms on the higher floors have a fantastic view of the Singapore River with the Singapore Flyer and Marina Bay Sands serving as a compelling backdrop. Located merely 5 minutes from Orchard Road, 25 minutes from Singapore Changi Airport and within easy reach of the Central Business District (CBD) and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay, Four Points by Sheraton Singapore, Riverview serves as an ideal getaway for leisure and business travellers alike. With an outdoor pool, all-day dining restaurant, 24-hour fitness centres and complimentary WiFi throughout the hotel, we have everything you need for a great escapade. For a chill-out spot, head down to The Best Brew and cool down with a local or international beer while enjoying tranquil views of the Singapore River. Complimentary daily shuttle bus services to Orchard Road and Clarke Quay MRT Station/Chinatown are available for guests at selected times. Public transport services (buses and taxis) are also conveniently available just outside the hotel. ... more   less 

Additional Information about Four Points by Sheraton Singapore, Riverview

Address: 382 Havelock Road, Singapore 169629, Singapore (Formerly Riverview Hotel Singapore)
Region: Singapore > Singapore > The Quays
Price Range: $139 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Singapore, Riverview 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
River View Singapore
Singapore River View Hotel
River View Hotel Singapore
Riverview Hotel Singapore
Four Points By Sheraton Singapore, Riverview
Hotel Style:
#75 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Singapore, Riverview staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Singapore, Riverview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walk through to the back of the hotel to get onto the riverwalk and several restaurant choices”
 of 5 bubbles Linda997_13, 15 Jan 2017 | Read review
“Lots of residential areas that gives a good feel as to how life in Singapore really is.”
 of 5 bubbles ghaffar23, 14 Jan 2017 | Read review
“Do unload your luggage at the lobby before parking your car as it does not have a lift at basement carpark.”
 of 5 bubbles Conjurer, 25 Dec 2016 | Read review
“The whole hotel is quiet so floors are not so important - ASK as one side is city the other side is River. Its all Good!”
 of 5 bubbles MIkeV434, 20 Dec 2016 | Read review
“Riverside rooms cost less than city side but riverside gives a very decent view.”
 of 5 bubbles timverpool, 7 Dec 2016 | Read review
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