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Four Points by Sheraton Singapore, Riverview

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Four Points by Sheraton Singapore, Riverview
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91 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Reviewed 2 days ago NEWvia mobile

The quality of food worth to pay for it. Good ambience n polite service staff. Ms Ameely possess good personality towards the guest. She is very polite n makes the guest feel warmth. She is an asset to your company.

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Helpful?
Thank Tauruswee
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Tauruswee, Many thanks for your compliment. We are pleased to read that you like our food. Our team members are greatly encouraged by your review to continue with their efforts to provide a memorable experience for our guests. We look forward to welcoming you back soon.

Liverpool, United Kingdom
Reviewed 3 days ago NEW

I booked 2 rooms for our family. Our 3 children stayed in a Superior room with a third temporary bed. The room is too small for 3 beds and was quite cramped. Room attendant took a bit of probing to realize there were 3 occupants and left enough towels and cups for them. It is not suitable to house 3...

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Helpful?
1Thank timverpool
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi timverpool, Thank you for your feedback on your stay with us. Please accept our apologies for the area that was not up to your expectation. We are glad that our housekeeping associates provided sufficient towels and cups for your children. Our teams are encouraged by your compliments to continue with their efforts to enhance our guest services. We hope...

Manila, Philippines
Reviewed 4 days ago NEWvia mobile

Four points Sheraton is a newly renovated hotel, formerly Riverview Hotel. We were booked here to attend a conference. The rooms were small but adequately sized. Upon entering the lobby the hotel had a nice relaxing scent. It's like having its own signature scent. Staff were courteous and breakfast selection was just right.

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Helpful?
Thank Bettina L
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Bettina, Many thanks for your review. We are pleased that you like the scent at the lobby. Our associates are truly encouraged by your compliments to continue with their efforts to provide a memorable guest experience. We hope to welcome you back soon.

Reviewed 4 days ago NEWvia mobile

Good breakfast but the waiters seem busy much til i must come to them to ask something.what a pity their restaurant close on 10pm & their bar also close for food order on 10pm.no room service available. Their room quite big & clean.they cleaned our room without being asked. The receptionist also friendly. Would be better if you also provide...

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Helpful?
Thank Goldie B
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Goldie, Many thanks for your review. Please accept our apologies for the areas that were not up to your expectations. We would like to share with you that, while the buffet dinner ends at 10pm, our Four Points Eatery only closes at 11pm. The last order from the a la carte menu is 10.30pm. Our room service is available...

Reviewed 6 days ago NEWvia mobile

Clean and modern decor. Bed and bedsheets are comfortable. Wifi is free and reasonably fast. Location is convenient to city center and close to Robinson Quay. Service is full of smiles and helpful. Had to battle hard to get check out at 1pm though.

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Helpful?
Thank Zac C
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Zac, Many thanks for your review. Your compliments will further encourage our associates to continue with their efforts to provide a memorable stay for our guests. Please accept our apologies for the check-out experience you went through. Our Front Desk is working towards enhancing the resources to minimise any inconvenience. We look forward to welcoming you back soon.

Reviewed 1 week ago

Full credit to this hotel and the duty manager (Eng Yew Teh) for recognising how to put things right. Breakfast was good and the rooms are lovely, with a nice view of the river. Gym and pool are a bit small but they were almost empty (on a weekend visit), so this wasn't a problem. Highly recommended!

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Helpful?
1Thank rikesh123
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi rikesh123, Thank you very much for sharing your review on TripAdvisor. Our associates are greatly encouraged by your compliments to continue with their efforts to provide a memorable stay for our guests. We look forward to welcoming you back in the near future.

San Mateo California
Reviewed 2 weeks ago

I stayed here for one night on a recent trip. Being a SPG Platinum, I booked a pre-paid rate and was upgraded to a suite. The facility itself clearly just had been redone and everything looked new. It was really nice. When we walked into our room, I noticed a very strong musty/ moldy odor and if we were staying...

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Helpful?
Thank dawoz
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi dawoz, Thank you very much for your review and adding us to your list of places to stay in this city. We apologise and sincerely regretted what the smell in your room did to your allergies. Our engineering team is working on viable solutions to stop the odour from occurring. The team hope to welcome you back soon.

Mumbai (Bombay), India
Reviewed 2 weeks ago

The property is not where at level of Shertaon. Pros Location is good, walking to Clarke and China town Try for a lake view room Cons No metro station near by (as of now) To dull decor No Indian food available

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Helpful?
Thank Adv_unexplored
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Adv_unexplored, Thank you for your review. Please accept our apologies for the areas that were not up to your expectations. We would like to let you know that the hotel provides free shuttle service for guests to Clarke Quay MRT station near Chinatown. We hope to welcome you back soon.

London, United Kingdom
Reviewed 2 weeks ago

This isn't the Marina Bay Sands or Fullertons - it's a great mid-range, efficient, clean, well located hotel in an expensive city. Just across the river from Robertson Quay and not far from Clark Quay, there are plenty of good bars and restaurants within walking distance. It's slightly frustrating it's not closer to an MRT station and the shuttle bus...

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Helpful?
Thank Paul C
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Paul, Thank you very much for your review on your stay with us. We would like to share with you that the public buses at the bus stop just outside the hotel go to a number of MRT stations, such as Clarke Quay, Dhoby Ghaut, Somerset and Orchard. We look forward to welcoming you back soon.

North Reading, Massachusetts
Reviewed 2 weeks ago

I enjoyed my stay at the Four Points. There were several excellent dine options at the hotel, and many great options along the river. Nice views from well-appointed room. Very solid service. (I would have like a few more English program options on the TV.)

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Helpful?
Thank Lou S
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Lou, Many thanks for your review. We are pleased to read that you had enjoyed your stay with us. Your comment on the TV programme option has been shared with our team leaders to look into. We look forward to welcoming you back soon.

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled along the historic Singapore River, Four Points by Sheraton Singapore, Riverview features 476 modern and stylish guestrooms and suites with contemporary designs that offers magnificent city or river views. Rooms on the higher floors have a fantastic view of the Singapore River with the Singapore Flyer and Marina Bay Sands serving as a compelling backdrop. Located merely 5 minutes from Orchard Road, 25 minutes from Singapore Changi Airport and within easy reach of the Central Business District (CBD) and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay, Four Points by Sheraton Singapore, Riverview serves as an ideal getaway for leisure and business travellers alike. With an outdoor pool, all-day dining restaurant, 24-hour fitness centres and complimentary WiFi throughout the hotel, we have everything you need for a great escapade. For a chill-out spot, head down to The Best Brew and cool down with a local or international beer while enjoying tranquil views of the Singapore River. Complimentary daily shuttle bus services to Orchard Road and Clarke Quay MRT Station/Chinatown are available for guests at selected times. Public transport services (buses and taxis) are also conveniently available just outside the hotel. ... more   less 

Additional Information about Four Points by Sheraton Singapore, Riverview

Address: 382 Havelock Road, Singapore 169629, Singapore (Formerly Riverview Hotel Singapore)
Region: Singapore > Singapore > The Quays
Price Range: $145 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Singapore, Riverview 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
River View Singapore
Singapore River View Hotel
River View Hotel Singapore
Riverview Hotel Singapore
Four Points By Sheraton Singapore, Riverview
Hotel Style:
#87 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Singapore, Riverview staff and other travellers.
24 questions
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Questions? Get answers from Four Points by Sheraton Singapore, Riverview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside rooms cost less than city side but riverside gives a very decent view.”
 of 5 bubbles timverpool, 7 Dec 2016 | Read review
“Try for a Lake view room”
 of 5 bubbles Adv_unexplored, 25 Nov 2016 | Read review
“Try to get the higher floors, and facing the river.”
 of 5 bubbles FirdausFirlany, 19 Nov 2016 | Read review
“Get a river view”
 of 5 bubbles Saffire032, 15 Nov 2016 | Read review
“higher the room the better the view of course!”
 of 5 bubbles mike007, 13 Nov 2016 | Read review
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