Pleasant staycation under the good deal - We are 33. Rate includes breakfast for 2 and also a mystery spin where you might be able to be upgraded to the higher room category, and we were lucky enough to spinned the afternoon tea set for 2! The room is definitely at good size and fully renovated, thus we are returning soon with our friends in April (we book 2 rooms of course) :) From dealing with the reservations team, to the friendly reception team who handled our check in and out, kudos to the awesome housekeeping & maintenance team who keep the room in well condition, and the friendly F&B team as well. Looking forward to our stay again, and hope I’ll manage to spin the upgrade to the highest room category hehe. Stay safe team!
We stayed one night during Chinese New Year holiday. Overall we satisfied our stay. The room seems not that spacious but still acceptable. It is clean and the location is good that near the city area. We enjoyed their breakfast as well.
It was CNY and my company closed for a few days and I decided to stay in a hotel within my budget. I pick Carlton Hotel because it is nice hotel with my favourite Tuxedo Cafe where I visited few times for afternoon break. Check in was effortless and quick. I went to the room at 16 floor. quite nice. However, swimming pool and gym were closed due to COV19 .What a waste! No 4 star and 5 star hotel vacation was complete without gym and swim . I prefer to go to pool side bar for light dinner and cocktail, unfortunately the place was closed too. Went to my favourite Tuxedo Cafe for my usual coffee and bun. Very quiet due to this time where air travel are limited . Night time was comfortable Breakfast, was acceptable, ( I prefer buffet breakfast where there were plenty of food to pick ) I had western breakfast (eggs, sausage, hashbrown) for last day of stay, I had oriental breakfast- fish congee. Overall, i had wonderful stay except for few let down- gym , swimming pools, poolside bar remained closed . I will come back for Premier Club room or Executive Club room with better entitlement ( free flow hot and cold snack and alcoholic beverages for 2 hours) when situation is better…
My family and I booked a stay overnight at Carlton. Everything was fine until we chanced upon the head of security and the 2nd-in-charge.Both of them are malays and they wear dark suits. Not only were they very rude, they performed their duties as though they were gangsters running a place. Moreover, we caught them smoking and making fun of guests in the middle of the night. Absolutely no respect for anyone because they are security hooligans. Good luck to you if you ever meet them. I have no idea what they are capable of doing. Their presence makes my female and young relatives shiver. We decided never to return ever again because of them.
We stayed last December 2020 to celebrate Christmas. The room was spacious The swimming pool was small and we had to reserve a slot in order to use it. The lobby was quite BZ however it is manageable Overall, it was a pleasant stay.😊