This was our family's 1st at Fullerton. Everything was Perfect. Thank you to Ray and Colleague for the yummy cakes for my nephews' birthday. Special shout out to Claudia from reception for being such a darling. She rendered kind assistance when required, made arrangements and provided clear explainations to us. Thank you for "the little view of the bay" Claudia. We loved the room! Room was in tip top condition. The tub super huge. Rain shower was godsend. The "warm" toilet a pleasure. Love the scent of the bath amenities! Cable channels were great. Our favourite was of cos the pool. The view was amazing! In short, it was a Great weekend staycay. Thank you!
Hubby and I met in the Fullerton Hotel many years ago. We decided to spend our wedding anniversary back to where we first met. We both knew the hotel quite well and we have visited this historic building numerous times. This place hold special meaning in our hearts. This will be our first staycation since the pandemic. As we are all at the mercy of the virus, the hotel lobby look a little different. Sofas and lobby chairs were sparsely located adhering to the safe distancing measures. Shields were put up at the concierge and reception counters. We were checked in by Nicholas at the reception. He explained very clearly and politely that we would need to book for breakfast slot, gym and pool times. We were pleasantly greeted by Roszel who Congratulate us on our wedding anniversary and thank us for choosing the hotel. He was very professional and well- mannered. He escorted us to our room and to our big surprise, we were given a generous upgrade. He introduced the suite and orientate us, where we had a little balcony which we later spend many hours “chilling” outside watching sunrise and sunset. The hotel got us a bottle of wine and a chocolate cake. Housekeeping decorated our bed with petals and balloons. Roszel also offered us to have cocktails at the Straits Club, where we then met cheerful Paulo. We ordered Room Service for lunch however food was a little disappointing. I had the Club Sandwich (which only had a slice of thin chicken considering the price - $31) and hubby has the Seafood flat noodles but since the hotel had put so much effort in taking care of our reservation, we choose to overlook the matter. The next 2 nights went very smoothly. Overall, the feeling of having the hotel pampering us with little thoughts put into it, made us feel truly important. We sincerely appreciate the effort that was invested to make our wedding anniversary a memorable one and hence the food experience hiccup became insignificant and forgivable. Despite the pandemic and probably running on lean manpower, Roszel and team has created an unforgettable stay for us. Thank you Fullerton Hotel! This experience is indeed luxurious!…
I booked a one-night staycation (12/04/21 to 13/04/21) for my mother but was unable to join her due to work commitment. I was initially worried if she would be able to manage on her own. I soon realised that my worry was uncalled for as I listened to how your staff took such good care of her during her check-in and check-out process. We did not manage to get the name of your staff but please help me relay my sincerest thanks to your front desk officer for making my mother feel so welcome. Her daily work routine actually made our day tremendously. I am more than happy to provide my booking information so that the establishment can identify said officer so please DM me.
My family and I had a fantastic stay at your hotel. We booked 5 rooms as it was my wedding in a nearby venue. The service provided was remarkable. All the people working in Fullerton have a great sense of customer service instilled in them. I have to give a special mention to a stellar gentleman. His name is Prabu and he was at the concierge. Since the time we checked-in till our stay ended he took great care of all of us. Always with a bright smile on his face he assisted us in the best way he could. He showed us the best locations in the hotel to take our wedding photographs as well! From then on I have told all my family members or friends who book the Fullerton hotel to look for him for assistance. All of them have gotten back to me saying that he has taken care of them very well and they are very thankful for his service. A huge thank you to Prabu and all the staff at Fullerton. My family and I will definitely come back to Fullerton and stay there for longer in our next visit.…
Came for a staycation for the 3rd time with Fullerton as we had our wedding 5 years ago here. Service is still so impeccable! Had a great high tea at courtyard and was causally speaking to Mr Lilakumar that we had our wedding here n he promptly went to ask the rooms team for a room upgrade for us. We are so touched with the extra mile to make our stay an even more memorable one in this hotel that holds so much dear memories for both my husband and I. No doubt still the best hotel in our view. Thanks to the Fullerton team for giving us a very warm n sincere service! It feels like home 😊
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing